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2215 E Waterloo Rd, Akron, OH 44312, United States, Akron
Local sports-bar chain serving jumbo wings, burgers, sandwiches, pasta & more in a casual space.
We had a hilariously bad time, the only server in the building was strung out on something and we couldnt understand what they were saying half the time. Our apps came out in minutes, half were the wrong items, our wings came out and hour later, half with the wrong sauce. Comical night, will absolutely not return.
Havent been here in few years. Went for a class reunion meet up. Our party if four all enjoyed our food we received here. We did have a lot show up and did take awhile for food and such but with so many there, I feel they did a great job! I have seen complaints of service being slow. They had plenty of room for all of us so that was great.
In a contest of wings price and flavor, wing warehouse wins my vote everytime. Even with the costs of everything going up, the wings went up a bit but nothing like major competitors. Wings have always stayed consistent in cook, flavor, speed and price. Best amount of wings for price.
Great place for food and drink! Customer drama needs to move by elsewhere!
AWESOME place. Wings were exactly as ordered. Sauces are hand made, carefully crafted and FANTASTIC (especially OUCH and Spicy garlic). Halley was attentive, helpful, thorough, and a pleasure. If I am ever in the area again, I know where I am eating
Food was over cooked and cheddar fries so overloaded with seasonings couldnt eat. The place was dirty, floors, and doors were disgusting. Ive eaten here for years and its been on a steady decline as of late. Ill never return to this particular restaurant.
Placed on line order @ 4:50 PM with a 5:45PM pickup time. Arrived at 5:30PM. Order had not been started. Did not receive order until 6:15PM. Moral of the story? Don’t use on line ordering as restaurant pays no attention to it. They didn’t do anything until I arrived. Gave two stars since food was good otherwise, one star.
Poor customer service and insane wait time for carry out order. Do NOT recommend.
Really good if in the area definitely try it out good drinks as well
One star because I don’t know how the food even tastes. Waited 10 minutes, not even acknowledged. Moved to a high top so we could be seen, nothing. I counted 10 people- 6 at the bar and a booth of 4 at 5pm on a Sunday. I know the service industry is rough, but 15 minutes is unacceptable.
I will literally never go to the Wings on 224 in Springfield again. Last time, slowest service ever. Just went tonight, waited for 5 min at a table, no acknowledgement. Moved to a high top to be more visible, still nothing. We left to go elsewhere. This is Friday dinner time and there was maybe 10 ppl in the whole place and this still happened. Just close now. Its obvious its gonna happen anyway.
Honestly like 4/10. Understaffed like everywhere but i really only gave them 2 stars because i didn’t think the food was good. Waffle fries tasted like microwaved and wings were not sure how to describe but slimey. Okay for bar atmosphere but wouldn’t come for the food.
Horrible location. The food was NOTHING compared to the Stow location. Never again.
In Springfield Township? REALLY GOOD!!! When we R in that area, we always stop in.Bartenders are much more sociol and attentive to customers. Food has always been good. We were there 7-18-19 at about 12:30 pm.Stopped in 5/19/22 had lunch specials, coupla beers. Everything was great!! 1 woman working front of house!! She did a marvelous job!!!
Very horrible not enough workers drinks were badd the waitress let us know that the pop was generic cheap achocol drinks were watered down wont be back 👎😩
Need to bring back the Buttery Garlics..its not like you dont have the ingredients readily available to do so. Other than that..the other Wings were great!!
The food was good, the bartender was very helpful and knowledgeable also cool vibe in the restaurant. I gave it a 4 instead of 5 because I wish they had a pool table, but very enjoyable time today.
The flavor of the wings were good but they were very dry. The service was not good and I opted for takeout. If you order takeout, allow an extra 10 minutes on top of the time they tell you theyll be ready. I dined in this time. Service was good. Food had good flavor.
20 beer taps and no beer menu. No flavor vodka. No Pina colada mix. Thats why there is no one there! Poorly managed. Never again! Just dont go!
Absolutely great wings. The service was slow but they are so under staffed. Those ladies ran their tails off just to keep up. Great food great people. I will be back very soon.
absolutely the worst service I have ever had! 1 bartender, 2 waitresses. A total of 3 tables! took 1.5 hours to get our appetizers. we ordered food, never got it so we left. the two tables came in after us and they were served and eating well before we got our appetizers. the table behind us knew the waiters and they all kept going yo their table and hanging out. the var tender continously left the bar un manned to visit this table. no reason we should be there for almost 3 hours to wait for out wings.. absolutely Terrible! they need to re evaluate their operation or shut the doors!
Great service! I have the parmesan garlic wings! Super good! They make there own blue chees and ranch dressing! Soo good!
Barmaid was great. Food was good. Prices for the wings were ridiculous. I got a dozen wings and it was $17 dollars. Not their fault. That is a sign of inflation. I was floored when I saw that.
Would rate less than 1 but I cant. Poorly run at best and such a disappointment went for my sons birthday 16!!!! Hes kind of a big deal I know. Anyhow wanted wings called ahead (when they opened no we didnt call an hour before showing upfor a go ahead brought 14 out of the 17 we reserved for and NO ONE WAS FED. Total mess everyone upset poor server left to fend for herself just a mess. If you accept a reservation please be ready for the service of a large table. Down to the soda had no CO2 it was bad. After telling us the inedible food that was served cold and sparsely (no we did/could not eat itand not even the kids meals coming out every wing ordered was wrong or did not show.... She wanted it to be paid in full. After the manager finally did get from behind the bar (7 patrons at bar I am not being pettywe worked it out paid for all the drinks left not fed 2 hours of sitting and pretty much a mess of a birthday..... Headed to Johnny Js with the birthday boy and big props on the NA beer Johnny! Wrap it up NEVER AGAIN.
Kitchen had went downhill years ago but has since really stepped up their game. They have a new menu and their food is delicious. Wings have been perfect every time I have ordered them. The sauces are exactly as described. Great food & drink specials throughout the week. Family environment and a great place to watch sporting events. TVs are huge and sound is good. There have been times orders were not perfect BUT they were corrected promptly and handled professionally. Karaoke is back on Saturdays thru March 7-11 so I’d suggest coming to check it out too!
Can I make it a 0 star. Thats what I would really like to give. The server messed up our order many times. The food came out cold. The food came out wrong. The manager was barely any help. It took almost 2 hours just to get appetizers. The entire experience was just all around bad. I will only give that after a couple of us got upset The manager did comp quite a few meals. Though many did not come so it makes sense. I understand places are short staffed but McDonalds does a better job.
I’m beyond disappointed! The management is rude! The manager is rude! I was told to leave a review since i didn’t like my food when i ordered 10 wings and they were soft when i asked for crispy wings. This Wing warehouse makes a bad name for all of the other locations. Nobody wants to go eat at a place where the Manager can’t even respect the costumers!
Look...the food is great but the service is shotty. If you are told 20 mins for pickup then expect to add 25 more minutes of standing around to that. Then make sure you check your bag bc they obviously dont. Sauce cups spilled in bottom. If you decide to sit in then expect 1 waitress running around trying to serve everyone. Lights out, wobbly tables lol. If it wasnt for the food being excellent then I wouldnt go.
I honestly see alot of trash reciews for this place and I have never had a bad experience with the food or service. I go most weeks for the boneless wings deals and spend less than ten bucks for a tall beer and ten wings. They do deals every day of the week one of my favorite local bars.
I worked here when i was around the age of 16. I just ate here with my daughter and i forgot how much i missed the food/wings here! Great service great food i felt super welcomed and this place has one of the best owners ive ever had the pleasure of working for! If you want wings and you are an Akron or Canton this is the place to go!
Love this place ! Plenty of beer on tap. Wings are great. Service is awsome ! My new wings and a beer hangout ! Also, I notice a lot of familys come here too.
The food is good but the staff seem like theyve given up. The young guy was wandering around like he was lost, the big guy was drinking behind the bar and the girls were just trying to make it through the night.
Absolutely AWFUL experience. My husband, son, daughter and I stopped in for dinner tonight. We walked in at at 7pm, we’re never greeted.. had to ask someone if it was seat yourself or what.. (after several severs walked by us without saying a word). We finally sat down and it took another 10 minutes before anyone came over to us.. places a drink order, server forgot my drink.. I reminded him.. he forgot again.. I asked another server to get me a drink.. finally got it after another 10 min.. we placed the food order, took over 45 min for our food to come up. Once we received the food.. my boneless wings were COLD! Server never came back to check on us. Asked for the bill.. server never brought it.. my husband had to get up and go ask again for the bill and a box Again. STILL NEVER BROUGHT IT!!! The server brought other tables their bill but not ours.. then when they finally brought the bill, it was WRONG! Husband corrected him and it took another 15 minutes for him to bring the corrected copy. I completely understand restaurants are Hurting for employees like every other business right now but this experience is completely unacceptable. We will not return.
If you like wings with no flavor this is the place. Ordered medium Buffalo and medium garlic Parmesan wings, the buffalo tasted like oil and the garlic parm tasted like oil with Parmesan cheese. There was zero spice to the wings. Save your money and go to somewhere else. Also ordered onion petals and they didn’t send the dipping sauce. Wish I would of read the reviews before ordering but you just assume a WING place would have decent wings!
My wife and a couple of our friends went to WW trying to enjoy ourselves. Well today didnt happen. The young lady that was our waitress took our drink order and couldnt get our friends drinks right. Then when the food finally came the wings were soooo crunchy that they hurt my teeth and they were ice cold. I also ordered a quesidilla the cheese was congealed and cold as well. Then my wife ordered another drink and the lady was so wrapped up in her conversation with the bar tender that she literally held her drink in her hands for like 15 min. Will never go back
Completely awful. The wings were soggy and tasted like grease. I ordered mild and honey mustard and could barely taste the flavor because the grease took over. They forgot the ranch for my wings and the marinara sauce for my mozzarella sticks. Service was slow and the bartender handling my order had no sense of urgency. She had me pay and my food sat behind the bar for another 5 minutes because she forgot to give it to me. Super over priced for gross food. Awful service all around. I will never go back.
I ordered online before I left work so I wouldnt have to wait. Got to the restaurant and they said they didnt have my order. I showed it to them on my phone and they finally found it on their system. After waiting at the bar for 1 1/2 hours I finally got my food. They did give me extra wings for my wait but they neglected to put extra cheese and sour cream on my quesadilla. Food was only mediocre.
We have only gone to the Norton location and thought wed try this location after taking the grand kids bowling.....this was the worst service ever!! People were waiting >45 minutes for appetizers and drinks. We had been there 33 minutes and didnt even get our mozzarella sticks. Walked up to our server (who hadnt checked on us for drinks in at least 25 min, paid for 2 beers, water and dr pepperand left!
I called in an order and when I went to pick it up there were 3 employees walk past me while I was at the counter to pick up food. I waited over 5 minutes before 1 of them finally told me to go to the bar to pick up. I was missing the ranch I ordered. I called to get a credit and it was like pulling teeth. Ridiculous!!!! Poor customer service.
Used the pick up option online for a few burgers after a long travel day. Burgers were both cooked properly, huge, and tasty. Fries were excellent too. Order was hot and ready when I walked in.
Ol girl blue (Lilydid a fan-freaking-tastic job! She brought an amazing, positive energy to our dining experience. Because of her we will certainly be coming back! The food was great, hot and delicious and our drinks were always kept full. We had a blast! Great job everyone.
I was just there with my best friend , and we told the waitress we were sitting on the patio, and waited out the for over 10 min and never got greeted. I was hoping to get service because i really do enjoy the wings here. The ashtrays on the patio were full and not emptied , the chairs were soaked. Also some employees were sitting on the patio and did not tell anyone inside there was guests outside waiting to be served. After the time of waiting , we decided fo walk to Iron Grill and had wondderful service and food .
Wings and fried veggies were cooked perfect but the sauces didnt hit the mark for us. The service staff took forever to get our order and the wait for the food was too long for as few customers that there were. I think they should pay more attention to the paying customers then flirting with the kitchen staff. Not a professional environment
If you show up here at lunchtime when there’s less than a handful of people in there eating and your party is three people or more, be ready for your food to not come to you for 40 to 50 minutes. Once you finally get your cold food no one comes around to see if you need drinks until they decide to come to give you your check. The wait staff always seems to congregate around the register with better things to do than to check on their patrons. You would think with only a few tables with customers in them the wait staff would be on top of their game. I will and with saying the food has always been great, though many times it arrives cold, but the wait staff really needs some re-training.
Good bar food. Wings, burgers, and such. Favorite part was the onion rings. Great batter! We sat outside so the service was a little slow but we didnt care. Just chillin was perfect. Wings were really good!
I Love this place. There wings, cheeseburgers and fries and drinks are all great
The food is pretty good for a chain style wing joint. The sauces are about average as far as what you would expect. The staff is very friendly and our drinks never get empty. Pretty good atmosphere as well. All in all its a solid place for wings and beer. Id rather go here than bw3 just based on value for the money. I will say the wings are large and meaty and come out crispy even when sauced, which is a definite bonus. Will definitely be back!
We had a long wait for our food when we visited recently. We had a party of 10 which may have contributed to that however it took almost 1 hr for our food. The food was great once we got it. It is a fun environment with a major sports theme. A great place to eat and watch the game. We have gone there several times and We will go again prices are reasonable.
Deal on Wednesday is 40cent/a piece of boneless wing. The best deal for wings ever! They take around 20 minutes to serve your order.
The restaurant was slow when we got in. The waitress had us, and maybe one other table. We ordered two appetizers and she only brought out one. She didnt come back over to our table before our food came out to ask if it was one app or two. When she brought out our food we asked her and she said "she only put in one did we want two?" It took awhile for the beers we ordered to come out. It took a long time for us to get our bill and another long wait for us to get our change back. When I asked for a box she forgot it and I had to go up and get it cause our waitress was chatting with another waitress at the cash register. This was almost a $100 bill with only 4 other tables. We will probably not be back. With the menu changes and recent experiences. They got rid of everything that was a favorite on the menu. Traditional wings are no longer included on wing night. Just boneless.
2215 E Waterloo Rd, Akron, OH 44312, United States, Akron
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