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1560 S Main St, Harrisonburg, VA 22801, United States, Harrisonburg
Fast-food burger chain serving sides such as chili & baked potatoes.
Gave us the wrong order AND overcharged for it.
Very clean and food was hot
The help there is great, but theres not enough of them and the drink machine was not working.
5 star for wendys chilli amd Keychain frosties. My favorite 1 - 2 combo
Great burger fast friendly service
The employees here are sweet, friendly and helpful.
Stopped in for a late lunch while traveling. Restaurant was clean, order was promply prepared and correct. Tasty fries. Served fresh and salty but in a good fast food kind of way.
Our order was taken right away. It wasnt a long wait before our food was ready. It was hot and really good. We enjoyed it very much.
Hit or miss but the employees do their best being short staffed
Awesome food Service was a little slow but they were busy
Always have a good experience at E Market St Location....
Dont usually do fast food but occasionally after church and before work the Biggie Bag meal is pretty decent!
Very clean bathrooms and lobby! Friendly staff and wonderful place to eat!
Service was slow food was expensive, and they got my order mixed up with someone elses
So if you have a mobile order and go thru the busy drive thru, they tell you they wont/cant/not going to take mobile orders thru drive thru. So had to wait in drive thru for everyone else to get their food then park and go inside and wait in line again. Really??? Really need to get a better system or fix whats broken with the current system...
Multiple new flavors of lemonade. I always get MANGO flavored everything... BUT I was torn between 2 flavors. The gentleman working was so friendly and enthusiastic about both flavors in question, that I nearly bought both.MANGO won, but even as I was leaving the restaurant, the awesome employee was still smiling and waving as he wished me a good evening. I wish Id paid attention to his name
They take the word fast out of fast food. Wait times are around 10 mins per order. Don’t waste your time coming here.
One of the worst fast food experiences I have ever had. Absolutely horrible. Ordered online, gave them 40 minutes to make the order. I get there, they lost the receipt and gave pretty much 3 bags of random food. The girl was extremely rude and kept rolling her eyes at us because THEY couldn’t get orders right. The place was absolutely dead so there was no reason they shouldn’t have the order correct. Extremely unprofessional, rude, and just down right awful. Will not be back.
Hubby and I ordered our meals through the Wendys app. He picked it up at the drive thru.They had my drink order wrong. I ordered a cheeseburger with ketchup and mayo only. It had the works on it. My husbands cheeseburger was sloppily thrown together. The fries were so salty we couldnt eat very many of them.Why in the world should they be getting paid $15/hr?
Chicken sandwich was dry and tasteless. The fries were limp and certainly not crispy, but the Frosty was good.Ill never go back.
Doesn’t even deserve a star. Went to this Wendy’s ordered my usual the 4 for $4. I ordered jr bacon hamburger with spicy nuggets. I get to work and i have plain nuggets and find a hair wrapped around my hamburger. I go back to the store and the manger seems determined for me to get more food which I declined (lost my appetite)..I asked for a refund and now I have to wait for a check to come in the mail. Waiting for corporate to contact me back. This Wendy’s is the worse I have been to. Manger was very rude. I will not return.
Have been here twice in the last week and the drive thru lines have cones in them so you can not go thru. I understand some staffing issues might be going on ,but you can at least put something saying whats wrong. Would give a 1 star but I understand staffing issues.
Redina Woody the district manager is very unprofessional and needs to be fired. I have heard her threaten her employees and cuss at them but yet wants them to respect her?! Heck no! Crystal needs to brought back as the GM because she always made sure the food was fresh and was properly cooked, also the employees was respectful and properly trained when she was the manager!
I just wanna say that the District Manager Redina Woody is very unprofessional and I would not recommend anyone to apply for a job there any Wendys from here to Fishersville.
Are you kidding me? I ask for FRESH FRIES, I got soggy greasy Fries. I hope I didn’t poison the Birds when I fed them. I ordered Bacon Pub fries also, again soggy and greasy. The Cheese was a tiny blob in the middle, the Bacon was limp and soggy. Wendy’s staff needs to retrain because those working there are trying to kill you with what they serve.
Food was okay. But they forgot part of the order. As we had gone through the drive thru and already arrived home before looking we didnt bother going back for it.
Cmon, Wendys, enough is enough. Im tired of driving by Wendys to go to Arbys because Arbys is the only fast food restaurant around that has inside dining. Laziness is no excuse, guys! Im tired of trying to eat a salad in your parking lot, dumping it all over me, and then having no trash can to put the trash. Unacceptable!
We just went through the drive thru and ordered 2 sugar cookies. They were not edible, because they were hard as rocks. They could have just said they didnt have any fresh cookies instead of serving ones that were old. I threw them away.
I cant lie, that Daves single hits different when you put it on the pretzel bun. I felt like I was eating a gourmet burger, no lie. But the best part of the experience was the young lady that took my order, she was sweet and very good at her job. She is the reason Im giving this Wendys a 5 Stat review, the food was great but the customer service was amazing and I didnt have to wait a year to get my food like I would have if I went across the street, and the service here, on this occasions makes me want to go back!
Ordered a double baconator & got a single cheeseburger ! Also ordered a small chille ; with no spoon !! Didnt know this until I got home because you have to go through the drive through. Also got some kind of coin token from change ; should have been a quarter ! They sure dont know what they are doing at this Wendys. Go to the one out on East Market Street ; at least they know what theyre doing !!!!
I absolutely love Wendys burgers, but waiting 11 minutes to order and another 11 minutes to get my combo, is way too long. You cant concentrate on the drive through line and leave those of us inside waiting. How do I keep my lunch break to 30 minutes if it takes 22 minutes to get my food
They got the order correct and the food was good. The drive thru was very slow. They used to use both windows and get you through faster at this location. Not sure why they have quit using both windows and have gotten so slow. Maybe just short on help.
Definitely do not pay attention to their orders. I order the specialty frostys the birthday cake and the chocolate chip sundae and all they sent me was two regular chocolate and vanilla frostys. Also I ordered a 6 piece spicy nugget and got an original one instead. Complete laziness especially since I paid more for those frostys. Never ordering from them again.
I ordered a Daves Double Combo and a 6 piece nuggets. The reason Im not satisfied is because my food was cold, my fries were old and soggy and my nuggets were also old. Normally this doesnt happen here but they need to be able to handle big crowds better. I dont want to cause the restaurant any problems but please dont give people cold and old food.
I wish I could leave half a star. Staff was unfriendly to everyone, and were backed up many orders. They then followed it up with a we need a breather. We waited 30 minutes for fast food. The cashier zoned out and missed half our order and all we got was two large cokes and a large fry, instead of everything. On top of that. There was a roach crawling down the wall and across a tray at the register and no one apologized or killed it. They just let it crawl around. Overall Im disgusted and disappointed and will not return to this Wendys anytime soon.
The food was delicious and hot. There was a young man cleaning the tables in the dining area. The bathrooms were clean as well. Nice job Wendys. One more thing i have never seen or heard an employee as she is working just singing she appeared to love her job. Thanks for the entertainment.
Try to eat here around 10pm. The cashier was a smart mouth half English speaking brad that took more than 30min to get our order together just to find out she got it wrong. We had to get our money back and left to go the the other chain. Just a horrible experience.
Was very happy with this Southwestern avacado and chicken salad! Yum!!
Being so close to where I live, I decided to give Wendys a try. I biked there and found no bike rack. Ok, unfortunately that happens but thats ok. -1 point. Then I enter the door before the actual restaurant and I sense this terrible smell of something together with the scent of a cleaning product. Something happened (probably someone puked, to be honestand they tried to clean it, but it was not enough. OK, -2 points, but I was very hungry. I enter the place and this employee gives me this look of disapproval, and she mentions to her colleague "Well, they ARE coming in". They were probably trying to clean it, or maybe I got there when they were about to close, or something, but no one said anything, no signs, no apologies to the customer and my patience was already running low, in less than 2 minutes. -3 points. But I was hungry. Then I am waiting in line and they had this employee that was probably new, he was a little lost, and that is ok. Ive been there. He asks the other employee "Hey, do you know how to do this? Your name... hmm...is it Amber?". The other dude gives him another look of disapproval and says loudly: "DUDE, YOU ARE LOOKING AT ME!!". So rude, a bully, unhelpful and just an idiot. And then he looks at me and has the nerve to smile, like he was amazing for treating the poor beginner boy badly. At this moment I left and I am never coming back.
Order taken quickly, friendly young lady made sure it was correct. Food was correct, done, multiple bags and still warn by the time I drove approximately 6 miles home. Have had slow time there in past but hopefully a rarity. Will go back.
Double cheese everything combo came out within 30 seconds.. I was impressed... at first. The burger patties weren’t even warm enough to melt the cheese. Evidently they’re making them to wait for an order and not throwing them on the grill as orders come back. Nothing like a cold hamburger to act as a wet blanket on lunch. Yuck.
Went to this Wendys at 930 pm on Sunday was told they were closed an hour and a half early because they had to clean because they were having an inspection tomorrow. Since when does businesses close early to clean for an inspection? Shouldnt it be clean and up to code at all times? Also was told they were out of chocolate frosty. They are ALWAYS out of chocolate frosty here. Obviously someone dont know how to order properly because we never have this problem at the port road Wendys. Its ok tho we took our business to Mcdonalds instead.
It was about 10:30pm when we went here on July 4th. No one else was in line. Skeleton crew working inside at this time of night. We got double baconaters and that was it. Our sandwiches were perfectly made and very hot. No issues from us here. Staff was friendly at the intercom and window.
Just ordered the new #10 Bbq chicken sandwich meal. I asked specifically for no pickles. I cant eat pickles. First bite what is there. Pickles. I gagged and had to spit them out quickly unable to eat my sandwich because of the pickle juices already on the sandwich. Very upsetting.Decided to give them another chance. Waited 10 minutes at drive through with no response to me being there. Car in front of me left. Car behind me and myself park to go inside. We are told only drive through is working. Obviously not. Back in car at drive through I place order. Medium meal asked what kind of chicken spicy etc. Meal was put in as small. Changed price and drink size but left meal small. Thankfully this time no pickles but the chicken is normal not spicy. I dont get it. This is just sad. I like Wendys but none of the ones in harrisonburg can do anything right..
They need more employees to work there. We waited 15 minutes on our food, other people walked out, and left. The fries was cold, and the sweet tea, was unsweet. So yeah, not a good experience.
My burger was smothered in ketchup and mayo. I called to complain and was bascially told they were training someone new and they messed up. 🤷🙄
I placed a mobile order with what I thought was payment. When I arrived they said I had to pay again. When I got home I confirmed that I was double charged. I waited 10 mins for a salad to come out after that. Staff was curtious but didnt really understand mobile ordering.
Let me preface by saying Wendys is my favorite fast food restaurant. Unfortunately, every time I go to this particular Wendys, the food is lukewarm and it tastes like its been sitting under a heater for 3 hours. The staff is usually not friendly or personable. The Wendys on port republic road always strikes it out of the park. The staff is friendly and even if I have to wait, the food is always hot. I live down the road from this particular Wendys so I wish they would step their game up. Until then, Ill be driving a little but farther so I can go to the better wendys.
The Drive thru is ridiculously slow. I’ve timed it several times on Sundays at lunch and you will wait at lest 6-7 minutes. People will actually leave the line to go inside.if you want fast food need to go to The Outback or Cracker Barrel as they are much faster than Wendy’s . When you pull up to microphone they don’t even acknowledge you. Sometimes they will say something only telling you to wait..... meanwhile 5 minutes later.....
Middle aged African American female cook was the only issue. She made 3 orders wrong just within my 10 minute time period. My order was correct. Each time someone let her know about her mistake she rolled her eyes and pitched a fit right in front of the customers. Very unprofessional. Food was good and order taker was polite.
1560 S Main St, Harrisonburg, VA 22801, United States, Harrisonburg
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