Wagon Trail Brewery & Restaurant in Noorder-Paarl

Asked the bar back for a beer and he told me it was his job. Followed that up with could you send the bartender my way. His response....no. I have been a repeat customer for 4 years and have seen the terrible decline of this place. Scotts beer is great. Service and staff DO NOT outweigh any positives they belive they have. Service is just as bad at irmas tacos. The restaurant group behind this is the reason our hospitality industry is struggling.

I came to this restaurant for the first time today expecting a wonderful meal however I left disappointed and without my money.I ordered 4 meals my total was $66.88I ordered their Ahi poke bowl and Chili for myself.I placed my order to go, after waiting for my meal I grabbed my order and went home to eat.I opened my food and to my shock the rice was old and had been microwaved to deathI literally stabbed the rice and it came up in chunks instead of fluffy separate rice grains.The avocado was HARDThe Mango pieces some was hard and other’ were over ripened.The portion was appetizer size instead of meal size.The chili tasted off like it had beer in it or was spoiled.On the other order the Mozzarella triangles were burnt either due to dirty grease or being left in too long( I think dirty grease is the cause)I called Off the wagon and spoke to Stew the Manager who offered a gift certificate I explained to him that I will not be eating at the restaurant again and I wanted a refund for the food I had to throw away due to lack of quality control from the restaurant.once I asked for a refund suddenly he had to figure out how to refund me.Stew took my name and number and promised to call me back 20 mins later I hadn’t received a call so I called him and that’s when Stew gave me the run around about how it’s going to take over an hour because only the owner can refund me etc.I still haven’t received a refund.Due to Stew’s inability to make sure the kitchen Staff sends out quality food ONLY I had to spend additional money to order food from another restaurant.If I wasn’t an indigenous woman of color Stew would had been able to issue the refund instead of making excuses.It is currently Jun 7th 2022 and I still haven’t received a refund.Update a few days later I was issued a refund.

Love this place for the ambiance and the craft beer. Food is pretty decent, and service is good. Dylan was our server and was helpful, attentive, and pleasant. Will be back again!

Popped over for a beer before seeing a movie with the family. Delicious beer, tasty dip, and a welcoming attitude made for a fun afternoon out!

Service a little slow, but food was good and its a brewpub next time I think Ill give their beers a try.

Bartender was extremely rude, I asked the bartender for a suggestion on a drink and she looked at me and said “you’re acting like you’re 21” (whatever that means). After she slammed my beer down I paid my tab and did not leave a tip because of her behavior. She then proceeded to point me out in front of the whole bar and yell “he doesn’t tip” and had me escorted out of the bar. I am so disgusted with how they treat their customers. No wonder the place is closing down. If I were you I would stay far away from this place and take your business to a more deserving local bar.

Wow! The food & beer were so good & our amazing bartender/waitress Dawn even more awesome. She was super attentive. We ate the mussels appetizer along with the Roman noodle soup with beef brisket 💕💕

The discrimination was very clear. We arrived at the place. We had to sit down ourselves. They didnt even tell us anything. super horrible I do not recommend this place, if you are Latino or black better NOT GO” . Thank god we did not even try the beer it was the best thing that happened I assume they have to be BAD” we came down from tampa to waste time in that place…. Never again !!!! by the way the first time in my life that I leave a review of a place but I had to do it……

Seated for 20 minutes and not a single employee went by the table to ask for drinks. Everyone around us, even people that came after us were served. Would like to think that being hispanic had nothing to do with it, but honestly Im not sure. Very dissapointed.

Food: A+Beer: meh, at best.Service: basically non existentBeer knowledge: absolutely non existent.That ramen, though 👍🏻

Ordered the Korean Beef Rib dish and it was served cold. I hadnt had it before so I didnt know but asked the server and he said it was supposed to be hot. He asked if I wanted to have it warmed up but I had already eaten half. The Fire Starter appetizer was very interesting. No domestic beer. The server was nice, but couldve come back sooner to check on our satisfaction. Probably will not return.

Good food good people great beer I only wish they fry their seafood separate from everything else

Called to get a reservation for my 60th birthday was told we couldnt reserve a table on the bar side no food would be served there only on the dining side. Our friends were playing. When we get there we see that tables were indeed reserved on the bar side and food was being served to the ppl with the blue wrist bands on which in turn took up every single table! They should of closed for a private event whoever those ppl were instead of catering to just them. Took around 45 minutes standing at the bar each time to get a beer! We had to leave. Bad experience will never go back.

Went to see Bandana and they were great! Had a burger that was excellent and drinks were awesome! A snowbird that loves "Off The Wagon" and Wednesday nites. Always fun!!!

Brought 6 friends tonight, pretty disappointing, food comes out NO silverware 10 minutes we waited the GM should be fired with all capital letters.I would rate McDonalds a safer choice at least there you an get plastic silverware!!PS also my friend Carl asked for a beverage that he did not get the whole time he was there.To All good people good luck!!!

Found on random search of area brew pubs with decent food — OTW did not disappoint!First the beer was yummy…selection of IPAs, lagers, ales, porter, and a sour - sampled a selection an all were quite good (our table favored the IPAs and cream ale)No clean plates food wise - burger atop kale salad, blackened fish sand and brisket grilled cheese were all enjoyed thoroughly——would go back in a heartbeat!

Was disappointed with their kids menu. Very limited options. The Mac and cheese with hot dogs was plain macaroni noodles with cheese melted on it. No cheese sauce. Far from Mac and cheese. Id give that a 0. Shouldnt have had to pay for those 3 kids meals my kids hated.Pretzels with beer cheese and wings are great ( order extra crispy and extra sauce)Being from Nashville I have to say the Nashville hot isnt a true Nashville hot but still yummy. Waitress was semi attentive and it wasnt busy.

Friendly, attentive staff who goes out of their way to help l meet you needs and wants, they were great with the kids too. Went on a Wednesday for the live music, they were busy and still took great care of all 5 of us. The food and beer were delicious. Do the flights of beer, wait staff are knowledgeable and will recommend beers based on what you like.We will be back!

I went to this place for the first time it was a very nice atmosphere the burgers were good the chips were over cooked the onion rings were massively impressive but doughy inside and I had ordered a 12-oz New York that came with asparagus and baked potato the baked potato what is room temperature and not completely cooked it was hard my steak and asparagus where is smothered in what was to be a mushroom sauce it is very oily I was unable to eat my dinner my server cowered down and avoided our table until the end when he brought the bill that stood up for himself opposed to the customer manager was not brought over until the very end when I refuse to pay for food I could not eat and then they still charge me half price for the food that I could not eat if you want to have drinks and play pool and listen to music this place is perfect for you rule of thumb when youre in a burger joint order burgers

Excellent in-house brews. Had the ramen, it was… good. I’d recommend it for cool weather. Service was very, very slow. It took a long time to get our orders in, be served our food, and we sat with empty plates and glasses for quite a while before we were able to flag down our server and ask for the check.

We both got burgers, which were tasty, however the fries were basically cold, and the service was terrible. I tried to find out waiter after the food came out to ask about getting new fries, but he was nowhere to be found. He didnt check on us until we had eaten all of our food. So disappointed

Stopped here as out of towners needing a snack and boy, did our instincts prove correct! Or server, Dylan was beyond amazing. Funny, well versed in both the food and drink menu and made us feel at home! The wings were great but I would recommend a side of sauce for dipping. I wish we lived closer bc this would definitely be our spot! Thanks for a great experience!

The wait staff was kind and conscientious, however the food is extremely greasy and overpriced. $215 for seven people (mostly sandwiches No alcoholic drinks.Had to ask for a pile of napkins three times to counteract The Grease. I understand that they add an 18% gratuity for a larger party. I know I would love to know if they considered our seven people a larger party and added the gratuity because Im sure my husband tipped well. Anyway Can you find out Mr. manager if we were duped You have my credit card to be able to find this out for me

What a great little place! Had a bar feel while remaining family friendly. The burgers are definitely the best choice! Service was quick and professional, I believe our server’s name was Dylan - definitely will come back again!!

Great brisket grilled cheese and awesome ramen. Great homebrew seltzers..... food and entertainment was excellent. We Love Jean the bartender. She is fantastic. Tip her well. ❤

Spent NYE there. We had a great time, food and drinks and band were all excellent. Stu was our waiter. He was the best, made us feel very welcome. He stopped by frequently to see if we needed anything. Great guy, super friendly.

This is a very good combination of 3 Bridges Brewing and Off the Wagon Brewery/Kitchen. I really cant say the business relationship is, but it works out very well. At least 25 brews on tap of.all kinds including seltzers. They have a very good kitchen and I can personally say the wings are excellent. This is a large place and before I forget they also have a full service bar.

Ate here after seeing a movie today and had a great time! I’ve always been curious about trying it and finally did. They had amazing food and craft beer made in house! I’d give them 5 stars but they are on the pricy side.

While the outside singage and being in a strip mall make it seem like it wont be worth going to, it is.We did not go when there was a band only for a weekday happy hour and $3.75 beer is reasonable for happy hour.The food was good and service was adequate.A decent escape from the dozens of Italian places nearby.

Was OK till the bill came. They add 18% gratuity to the bill for larger groups. Im fine with that if they tell you up front. I just looked at the total and added the tip. All 4 couples in our group did the same thing. 2 of us caught it before the card was swiped. Pretty low!

Very disappointed. We’ve been there before and it was excellent. Today the same sandwich I’d had before was apparently prepared in advance and then pressed and heated. It was still cold (out of the refrigerator cold). The beer was very good but the food was so disappointing. Not sure we’ll be back.

First star, the food was goodSecond star, the staff was nice and friendly, a tad slow, but they were busy.Everything else about the place is awfulThe microbrewery selection is horrid, tried several of the beers, none I tried were any good. Including ones advertised as placing in best florida beer competitionsThe atmosphere is horridMixed drinks are barely adequate, as in not made well.My front patio is bigger than the "dance" floor.For a "night club", my bathroom has better acoustics.Place tailors to hipsters, which isnt my scene.Wont be back.

Made reservations a month ago for the better seats to see no filter. Even got there early but they refused to seat us at the better seats. No reason given. Stayed for a hour and a half but had to leave because it was so hot. Hotter inside than outside. Never again. They get 2 stars because the waitress was good.

Great place to grab a beer and some food close to the beaches. Id say the quality of the beer is average with a few exceptions being above average. Food was good but only had appetizers so ill have to reserve judgement. Service was actually above average always had a beer in my hand, and she was very friendly.

Great variety of brews. Had the grilled cheese and brisket sandwich which was outstanding! Served with great homemade potato chips. Also got onion rings, which I believe was beer battered. They were just OK, but thats because I dont really like a heavy coating like these had. Overall, a great place.

One of the better food experiences Ive had in southwest Florida... and they have a cool brewery to match. I will return. The Mexican lager is phenomenal.

Our meals were excellent especially the smoked chicken tacos. Our server was very attentive and patient as we tasted several beers before making our choice. All employees were masked making it a very safe and enjoyable evening.

Food was excellent, their beer is good. Reasonable prices. Friendly and attentive staff as well. They got a good size stage, dont know if the PA that was there was the venues or if the performer that night supplemented additional stuff with what the venue has already. Big open spaces and outdoor seating as well. Would definitely return.

EXCELLENT FOOD & SERVICE!!!I must admit, when they first opened years ago (about half the size that it is todayI did NOT have a good experience and so for that reason I did not venture back.So glad my friend Kathy asked to meet me here for lunch today, because it was super-duper good!Jill was an excellent and attentive waitress.We both ordered the Fresh Catch : PARMESAN CRUSTED HADDOCK, served with WHITE RICE and GRILLED ZUCCHINI. I just cannot eat plain white rice, so Jill went to the trouble of getting me some OLD BAY SAUCE/GRAVY to cover it, and that made it AWESOME!!!! Absolutely great meal!!!!HIGHLY RECOMMEND THIS PLACE!!!!

Great burgers, all custom. Wide beer selection, hefeweizen is my personal fav - that banana note is incredible and makes it feel super light!

Food is delicious, service is excellent, & beer is fantastic! New happy hour specials are simple but delicious!

Adding thos to my list of must try places in Venice. We lived in Oregon, so a microbrew pub was a great fit for us. Nothing like fresh beer made on site! We had the fish and chips with the Gatekeeper brisket grilled cheese. Well done and these might be our new favorite onion rings. Prove me wrong. We might have our new favorite eating place.

Interesting atmosphere. Part brewery, part restaurant, part karaoke bar. We got there about 30 minutes before the kitchen closed on a Thursday night. The food and service exceeded our expectations. Best burgers weve had in a long time. Only got to try one of their own beers, but it was good enough to make me want to stop by next time Im in town.

Great food and service. Very friendly staff. I read some reviews say I g that the bartender was "rude" This has never been our experience. If youre looking for great live entertainment this is your place.. Right now I cannot find the schedule for the bands. But I have seen a few live bands there and they were phenomenal. We usually order and share apps which are always Fab but after reading the reviews and website I will definitely try their burgers. Dont worry if youre not a beer drinker because their mixed drinks are great also. I highly recommend this pub for a fun night out.

Great selection of brews. Food was tasty and fresh. Servers were super nice and attentive.One suggestion to keep in mind- This is a BREWERY with craft beers... if you are wanting something that tastes like bud light, might i suggest a national chain or bowling alley? For the rest of us that love beer, this place is worth the stop.

Great food! We had a hamburger and the Red Snapper special. Both very well done. The beer was fantastic, as well. Our server was very nice and very helpful. We will definitely be eating here again. The only reason for only four stars was the temperature (coldand the fact that the inside is dark, but the front windows are very bright when the sun is up. Its hard to see the person across the table from you.

Stopped in for a quick Ding-a- ling Amber lager. It’s a delicious brew. You’re gonna love it! Very relaxing atmosphere. Dawn and Victoria were super friendly and made me feel right at home. Put this place on your tour list when you’re in Venice Florida you won’t be disappointed!!

Amazing!! Had the burger with house bbq sauce and house chips, both were great!! Had the Gate Keeper and it was awesome!! Atmosphere is great for watching a game, hanging with friends or playing pool. Definitely a place to be for any occasion.

Great place to gather with friends for food, a drink and some fun. This is also the home of 3 Bridges Brewing- a micro brewery with a wide range of flavorful brews - light to double dark - I had the Jetty Rat which was an awesome full flavored beer and the pulled pork sandwich. Both were super. They also offer wine and mixed drinks. The menu offers appetizers, salads a spread of American fare and daily blackboard specials. Many events offered here: December includes live music, free pool (multiple tableson Sunday, and a kids eat free day. A great micro brewery stop if you are looking for sports programming also.

Weve visited several times in the last few months, the food has been delicious every time. One of my top favorite places to eat in the Venice area. Great craft beer selections, and you can play some pool while youre there too. I havent been there in the evenings for the entertainment yet but have heard its great.