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The Melting Pot in White Plains

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The Melting Pot in White Plains
4.1
50
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30 Mamaroneck Ave, White Plains, NY 10601, United States, White Plains

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Description

Fondue restaurant chain offering heated pots of cheese, chocolate or broth for dipping & cooking.

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The Melting Pot
HI
Hank Indie Games (SpiderJournal)
10.25.2022
1

Horrible. Restaurant was nice at some point but its poorly maintained, dusty, and creepy. Lobby stank like old lobster tail. Urinal in mens room was broken and full of urine. Our server was the bartender, tried to be nice but had never served fondue before and had no idea what he was doing. The cheese fondue was lumpy. The vegetables were soggy and old tasting. The turning point was our main course (meat), we were served sliced filet mignon that was slimy, gray, and smelled horrible. My wife ate a bite but just smelling it was enough to turn my stomach. The manager visited us, offered to bring other food or comp the meal, he was as polite as possible but I had fully lost my appetite by this point and we left. We had to pull over for me to vomit twice on the way home, then twice again when we got there. My stomach still hurts and there is a horrible taste in my mouth. Date night completely ruined.

The Melting Pot
JM
Joseph Malandruccolo
10.12.2022
4

Great concept, somewhat over priced but not ur typical dining experience. But you better leave yourself plenty of time because its anything but quick.

The Melting Pot
SF
Saul Feliciano
09.25.2022
1

I was there last night wife my wife,the experience was nothing to talk about.the Portion of food was to small,the chips was Stale,I will never go back there again and spend my money.for the money I spend there I would’ve gotten a lot more at outback steakhouse

The Melting Pot
JM
Jasmine Matos
08.20.2022
5

Waiter (Justinwas polite, and really good service. My son and I enjoyed our dinner. Will be returning

The Melting Pot
JB
Jessica Bologna
08.19.2022
5

My fiancé and I went here on a Thursday night for their Thursdate experience and it was amazing. There was rose petals & candles on the table, it was so romantic. The food was excellent! The staff were so on point and so amazing and friendly. Our waiter was Arthur C, can’t say anything but good things about him. He was very friendly, kept checking up on us to make sure everything was okay and to see if we needed anything else. He was able to hold a good conversation, felt like we’ve known him for years which made the experience better. The owner Tony came by to make sure everything was going good, wanted to see if it was our first time there and if it was everything we thought it would be. Amazing food, amazing atmosphere, amazing staff. Can’t ask for a better place for a date night. Thank you Arthur C for making our date night one to remember. We hope to see you again soon !

The Melting Pot
SB
Sharease’ Breon
08.18.2022
5

Rose was nice and gave me and my boyfriend great customer service. The food was seasoned well and it was really fun making the food. This was our first time and would for sure come back again.

The Melting Pot
JE
Jose Escalante
08.13.2022
5

Took my girlfriend here and we loved it! If youre a big fan of cheese and dinner dates this is the place to be! The staff and waitress were amazing and I like how couples can have their own semi private booth together.

The Melting Pot
EM
Emmett Martin
08.06.2022
1

So my wife and I have not been here since the before the pandemic. Our waiter Calvin who seemed nice at first, added an extra 13 dollars to our receipt and when we realized we were overcharged, he claimed that "the prices went up about a month ago due to inflation". We didnt have a menu to compare the price, so as we were leaving we asked the lady at the front desk to see a menu and she gave my wife a nasty look almost unwilling to hand over a menu. The lady at the front then got the waiter and then our waiter Calvin then told us another lie after he got the manager. "Oh theres a glitch in the computer." They claimed to have refunded me the money I was overcharged, but I have a feeling Ill have to fight that.I will never go back there, which is kinda sad since my wife and I have many found memories there.Customers beware of this (inside operation scam)...

The Melting Pot
MC
Mari C
07.29.2022
5

Our waiter was Calvin. He was super friendly and helpful. We went for vday, and they had a special menu. We are vegatarians and there were so many options for us. Food was delicious and filling. Dessert was the best part! A fun and different Valentines day dinner. Thanks Calvin, youre awesome 👍

The Melting Pot
LW
Luke Williams
07.22.2022
5

Delicious food and an even better customer service. Arthur displayed accurate fondue knowledge and a lively attitude to brighter the experience. Highly recommend.

The Melting Pot
mh
maya hauer
07.21.2022
4

It was a fun experience. Staff was polite and friendly, food was delicious, and desert was even better. Definitely on the pricy side, but we enjoyed it.

The Melting Pot
DW
Dev Web
07.20.2022
5

We had a wonderful experience! I celebrated my Dad’s 55th Birthday here today and we did the Complete Dinner for Two. We had a great time with our server Georgia, who was very attentive to our needs and constantly checked in to make sure we were okay!We initially came for the Fondue Forever Endless Entree but decided against it when we got there and THANK GOD! Because trust me ya’ll, this meal will be filling and you will be left satisfied, TRUST ME. You’ll truly start feeling a little full after the cheese fondue and salad, but don’t let that stop you because everything is super well portioned. All the courses look a bit small alone but looks can be deceiving!After doing that special + 2 $7 drinks, our bill was a little over $130 but it was definitely worth it, and this is coming from someone who hates spending more than $20 on food anywhere, but today we were celebrating!

The Melting Pot
MM
Michael Micalizzi
07.15.2022
5

What a great night out... service was excellent. My partner and I had fun cooking our main course together. Servers went out of their way to insure a pleasurable experience!.. We will definitely be returning!

The Melting Pot
NO
Nicole Ortiz
07.15.2022
5

Arthur was a wonderful server and made our date night even more special! Would come back to see him! (The fondue as always was delicious)

The Melting Pot
CC
Christina Cameron
07.10.2022
5

Arthur was an amazing waiter, and made our dining experience exceptional. He even provided a Samsung smart watch tech support session.

The Melting Pot
DN
Danielle Nebel
07.01.2022
5

Arthur was the most amazing waiter! He was very accommodating, nice and funny too. Would definitely want him as a waiter next time

The Melting Pot
TM
Trevor Masters
06.26.2022
5

Food was delicious and the service was especially amazing! Our waitress was wonderful and did an absolutely amazing job answering questions we had, and making sure everything came out quickly!

The Melting Pot
RR
Raquel R
06.20.2022
4

This post is a little late but I have to give props to our waiter, Arthur. He took excellent care of me and my family on mothers day. Hes a great asset to the Melting Pot!

The Melting Pot
MJ
Melanie Jaquez
06.18.2022
5

Definitely recommend the melting pot! Entree was great and the dessert was the best part! The cheese fondue at the beginning of the experience was okay (too much wine made it sour). However, for the most part, the food was great and the setting was very intimate. Thank you Arthur for being a great server and making our experience unforgettable!

The Melting Pot
EL
Erek Lucio
06.15.2022
5

Pretty unique experience. Food was a lot more versatile and there was a surprising amount of variety for sauces, main dishes, sides and even desert. Pretty great place if you’re willing to put down for it.

The Melting Pot
CW
Catherine Williams
05.29.2022
5

My family and I went to the Melting Pot tonight again for the first time in 10 years, and we had a great experience. Our server, Justin, was very personable and very attentive. We will defines be back!

The Melting Pot
KC
Kelsey Callowayys
05.21.2022
4

Took my daughter for a night out and our server Jay was funny and kind. She made an exceptional cheese. We thought it was to die for. Amazing service and we will definitely be back!

The Melting Pot
KH
Keith Howard
05.20.2022
5

Kinda late! But I had such an wonderful experience I had to make sure I wrote this review! Mothers Day was a night to remember for my wife and kids. It was unusually busy, according to our server Jayy the busiest day so far if her time working there. I was impressed with her calm attitude and efficiency on such a flustered night! As it was not our first time there we made it easy with our orders and she had us try a new cooking method (iron grill with garlic and wine saltwhich we enjoyed! Definitely enjoyed our night!

The Melting Pot
MF
MrMrs Fisher
05.17.2022
5

Great experience!! We almost finished everything, but honestly, by the time you get to the dessert course you’re stuffed. The flavors are awesome, the staff interaction is great, and our server Jayy was awesome. She was knowledgeable about the flavors and happy to break things down for us. This is a great spot for a date night or a larger group, and unlike some other locations they make the cheese at the table which is a great addition for the night!

The Melting Pot
BB
Bianca_ Barragan3
05.09.2022
3

My sister, Mother, and I went this past weekend for Mothers Day. My sister and I have many dietary restrictions but were happy to see that the menu online accomadated them. My sister called a head just to make sure that there wouldnt be a pre-fix menu for Mothers Day and if there was that we would be able to order the options that worked best for us. They reassured us that we would be able to order whatever we wanted and that they would even put a note in for our waiter about our dietary restrictions.When we got to the restaurant it was clear that there was a tremendous lack of organization. We had to wait about 15mins for a reservation we made a week in advance.Once we were seated it was clear that our needs were not communicated to our server. This left me and my sister feeling very awkward as we had to explain to our server in detail our dietary restrictions when we were told that would already be done.Though the experience was not great at the start once our server, Arthur, understood what we needed to have a healthy and happy experience it was smooth sailing. Arthur was for sure the best part of the whole evening.Returning in the future seems possible for my family and I though, I would not go for any big occasion (i.e. Mothers Day, Fathers Daybecause it can get crowded.All in all a truly once in a lifetime experience and their gluten free and vegan options are extremely tasty.

The Melting Pot
nn
noel noetic
05.09.2022
5

Me and my wife’s first fondue experience and wow did our waiter Arthur make it one to remember ! Such a superb hilarious young man ! I would come back just to have Arthur as a part of our dinner experience again !

The Melting Pot
TT
Taniqua Thomas
05.09.2022
1

My husband took me for Mothers Day lunch. 430 reservations. The hostess repeatedly mispronounced my name (after I corrected her multiple times). We were sat down, the waitress Emily said "whew I can give you some attention, I only have 3 tables now, it was crazy earlier". I said thats great. We proceeded to place the order from the mom day pre-fix menu. I ordered my 1st drink (not Grey goose as advertisedthen my 2nd drink just to be sure(definitely not). That took like 20 mins. Emily kept disappearing. We couldnt get any service. She NEVER came to check on us. Mind you the waiter serving the booth across was so attentive and efficient to that couple. The manager Tony came and asked did we get our chocolate I said no. He offered us nothing but to clear off our table and wed get out chocolate soon. Emily came about 10 mins later and was cold and unprofessional (upset that we went looking for her). Basically rushing us at that point. I was suppose to get cheesecake (upchargethat I never got but was surely on my bill. When I told Emily she said do you want the cheesecake. Uhhhhhh NO!!!! Horrible service. Mediocre food at best. This was my 3rd time here. Worst experience ever. Last time. Wont be back. A total mothers day nightmare...

The Melting Pot
RP
Rachel Pierinelli
05.04.2022
5

Arthur was our server and he was great! He had great recommendations, was attentive to our table and had a cheery demeanor. We can’t wait to come back!

The Melting Pot
BC
Brandeis Crookendale
05.02.2022
5

Excellent service and food!We had the pleasure of having Arthur as our friendly and knowledgeable server. He was able to provide recommendations to us as this was our first time visiting. Overall great food and wonderful experience thanks to Arthur.

The Melting Pot
CS
Christine Soto
04.22.2022
4

My friend and I decided to try this restaurant for the experience. Our server was Arthur, he was very polite and explained how everything worked. He was attentive and continued to check on us during dinner.We each ordered our own proteins and chose the “mojo” cooking sauce. The citrus flavor was strong and a little salty. The cooking process wasn’t bad but I could see how it could take longer with a larger group. You also get a side of mushroom, broccoli, and potatoes with the order. It would be nice to have more side dishes.Overall, it was a nice experience.

The Melting Pot
NR
Nalynn Rodriguez
04.20.2022
4

Nice, intimate setting, wish we didnt have to cook for ourselves though.

The Melting Pot
CB
Carol Benson
04.04.2022
4

Excellent place for a date night. I came here to take advantage of “Thursdate” and we loved it. I only took off one star due to our waiter not paying attention to us much. I asked for 3 things during our meal and he merely ignored me and never gave me an answer, it was not once and was quite annoying. First I asked for the cute little tortellini like pasta that comes with the meats usually and he told me he would check back with me after asking the kitchen, no answer and he never returned. Then I asked twice for extra sauce and no answer and then once again something separate and no answer. I would rather be told upfront about something not Available then just ignored. I will return though because my boyfriend and I very much enjoy the food here and a one time poor service is understandable. The Quattro fromaggi fondue is my person favorite and the Coq au vin cooking style.

The Melting Pot
PR
Paul Riley
04.02.2022
5

This was such a great night out. So different its an eating experiance.. we went for the dining experience for 2 and cause there were 4 of us we could choose more options. The waitress was so good too very friendly and helpful. Just give yourself enough time you will be there a while we were there 3 hours and it flew by.

The Melting Pot
SG
Sher G
04.02.2022
1

This will be my first and last time going to dinner at the Melting Pot!! The manager Kaley with the blonde hair, was extremely rude and she basically ruined our experience. Everytime we started cooking she would come over and just turn our stove down. Our electric burner wasn’t even high! First off, I’m cooking for my family and myself, you’re not the chef. How dare her keep interrupting our family dinner. She wasn’t even our waitress. She was absolutely rude and no wonder the restaurant was slow on a Friday night. It’s probably because of her. Other customers were complaining.

The Melting Pot
LR
L. R.
03.18.2022
4

Restaurant decor is a bit dated but the service is good. Nice date night place and enough options.

The Melting Pot
mg
mz gunnie
03.09.2022
4

Fondue appetizers and chocolate dessert fondue were amazing. The main course was ok (you cook your own food). It was a large large group so cooking was too long. Would definitely go back for date night or small family dinner.

The Melting Pot
juddandre08
02.27.2022
3

This place should be updated to four or 5 dollar signs $$$$$ it says three..this place was very expensive. I had a group of 5. Everything is charged separately; they did mention that. We did not have any cheese we had three salads five entrees two desserts and a few drinks plus tip totaling $400 the entrees alone for five people was $124 just to give reviewers a heads up especially if youre expecting to spend cheese cake factory type of money. Other than that the service and the waiters were great The shrimp and salmon was very good if you follow their instructions.

The Melting Pot
JG
Jean G
10.22.2021
5

Great experience all around great food wonderful service. Cant wait to go back!!

The Melting Pot
MS
Ms. Stephanie
09.01.2021
5

The food was amazing. The price was exceptionally reasonable. The staff friendly and professional. Our waiter Matthew is hands down the best waiter Ive ever had. He walked us through the menu and answered all questions regarding our meal. The experience of making your meal made it easier to communicate if youre on a first date or meeting your future daughter in law. Overall 10/10. 5☆☆☆☆☆

The Melting Pot
KL
Kim Lankford
07.18.2021
5

Was looking for something different and it was!!! A little back and forth about the food but for an experience Truly it was!! My server JULIA was the Best at explaining what I was about to get into and walked me through the process step by step and gave me 5 STAR TREATMENT!!!❤ Great fun for a couple and even some tastings for teaching some youngens about a food experience! Not the best for singles unless your on assignment like me 😀. The KL Experience Magazine!

The Melting Pot
JU
J Ubiwa
05.28.2021
5

I loved it here!!! This restaurant is so romantic. The staff was exceptional. Our waiter was the bartender who was attentive and hospitable. We receive some amazing recommendations for food as well as drinks that became customized. I’ve been attempting to come here for years and never did it but Now that I know that this is a gem sitting on Mamaroneck Avenue I have to tell all my friends and family. Highly recommended especially for date night.

The Melting Pot
KK
Kelly Kornberg
05.16.2021
5

I came here for my birthday it was a great & very pleasant experience. The waiter Travis H was attentive, helpful, patient & very friendly, he made the experience for my fiancé & I very comforting & satisfying he gave us a amazing customer & dining service. I will definitely come here again, the food & the desserts was delicious & fresh. The quality of this restaurant service & the value, taste & presentation of the food is worth the price, you have to cook the food yourself so that makes it more enjoyable & has u craving for more. The fondue experience is great & very neat. It’s divided into three sessions the appetizer comes first which is the fondue cheese of your choice with the different type of bread & veggies for dipping, & the salads. Then it’s the entree of the meats & veggies that u cook yourself in broth or on the grill whichever cooking style u prefer. Lastly the desert with sweet pastry’s and fruit for dipping in the chocolate fondue of your liking. The portion seems small but it’s not it will leave you satisfied and full without that sickening full feeling that makes you not want to eat anymore.

The Melting Pot
Lissi
04.26.2021
4

Was my 1st experience in a place like this. I liked it because the people I was sharing the experience my friend took us there. Cool and different and I like "Different" not just because I live in New York also cause you know other culture for example "fondue-style" is from Swiss 😍...so, trying new things is a New York used to...anyway the place is nice recommended (a bit pricey be awarewe did only desserts look the menu online if you can. Our waitress was nice a bit nervous I guess but, sweet.

The Melting Pot
TD
Tyron Davis
03.21.2021
5

I cannot believe it! This Melting Pot Restaurant is a change of pace for me.Salad and Entree Fondue along with Chocolate Fondue says it all..... I must say that I give this restaurant an A+ for effort! Im definitely coming back again in the near future.😐☺️😎💎🎆🇺🇸❤️🎆

The Melting Pot
AM
Andrew Michaels
10.04.2020
5

Its something one must do. You will find the restaurant by smelling the deliciousness. An experience! The Classic and the Smores!

The Melting Pot
AL
Athena L
03.15.2020
5

Great place to celebrate or go on a date. Fun atmosphere, quality, tasty food. Good variety. Excellent service. Relaxed, no rush night out. You will leave full and happy!!!

The Melting Pot
TG
Tal Gamliel
04.11.2019
5

This Id for sure one of my favorite restaurants in White Plains. I absolutely love it. From the decor to the atmosphere and if course the food. It doesnt matter if you have a whole meal or just splurge with a great dessert. This restaurant is everything g fondue and it is great at it! I defanatly reccomend. Oh and dont forget to get a cocktail! I love their chocolate martini.

The Melting Pot
JD
J D (Shinobi)
01.22.2019
5

Great service definitely go on a weekday to get the full experience 4 courses u pick the cheese to dip veggies in, u each get a salad then pick a cooking broth to cook your entree in very delicious then u pick a chocolate sauce for desert it was my girls and i anniversary so they gave us a box of chocolate covered strawberries great gift very romantic

The Melting Pot
JM
Jose Marquez
04.02.2018
4

The place is very quiet and private almost like. The staff is very friendly and accommodating. The food is fresh and the cooking it was pretty cool. My wife had some kind of margarita that looked very refreshing. The place is a little pricey but worth the experience. I would go back just for the cheese fondue.

The Melting Pot
NR
Nathalie R-H
02.07.2017
5

Great service. Our server was a little tied up so the manager dropped by a couple times to start us off and check that we were okay. Unfortunately there is only one vegetarian entree, and its mainly mushroom based. The fondues are great and remain consistent with other locations. The Lovers Lane is a nicely tucked corner, blocking other people from your view. It has a nice blinking starry ceiling. Bathrooms may seem a bit small for the place, especially when crowded. There are only 4 stalls, and the door has open slit blinds so it may feel a little uncomfortable. The place is expensive, with the four course ranging from ~$35-$45 per person and ~$7-$12 specialty drinks. The four course experience includes a cheese fondue shared for two (or a single portion if youre alone), your choice between a few salads, one entree from the menu or create your own from the options listed, and one chocolate fondue shared for two. Definitely a spot to visit again!

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View number phone +1 914-993-6358
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4.1
50
Open
The Melting Pot in White Plains

30 Mamaroneck Ave, White Plains, NY 10601, United States, White Plains

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