The Exchange in Lansing

Always a great time.

I have been going to this place since 2000 and always had a great time. But tonite 7/9/2022 will be my last. The parking lot to the rear of the Exchange was $5 with a voucher if you were going to the Exchange or Omars which would be taken off your bill. Now it is $10 with a $5 voucher. Have no problem with this. The parking attendant said she ran out of $5 vouchers so I was would not get the $5 off. She told me to ask the bartender and she gave her name.(very nice person). Talked to the bar maid but she said she could not do it or she would lose her job. The other person in there was also no help. They needed a voucher. Whats wrong with this picture, call the manager or owner and get more vouchers, there still are a lot of parking spaces. I was angry and left and will never set foot in this place again. What ever happened to customer service. Do those employees even understand that the Exchange lost between $50 to $70 from me and the employees a tip. They need to be educated.

Went in with a few friends last Thursday night for some drinks. Lo took outstanding care of us. Funny, personable, and incredibly creative when it comes to making Martinis.She crafted a custom martini for each of us based on our preferences and no one was disappointed. As a lover of bourbon, mine featured a generous portion of Woodford Reserve and it was fantastic.I will absolutely be back again.

Poor staff .

A super relaxed and enjoyable experience! Lo was our bartender and she concocted the perfect martinis for us. She was super personable and so easy to talk to! Would definitely come back to see her!! Great place!

Lo was great! She makes amazing martinis and will put her spin on them! Service was also great. Highly recommend this place especially on thursday nights so Lo can be your bartender!

Lo was amazing. So creative with her martinis and a great bartender all around. If you have a Tuesday night to go I say do it. Awesome $5 martinis special.

First time there I fell in love with the place it remind me of Broadway in Nashville....Same kind of setup with the stage by the window.... We would love to perform their Someday...Brenda Loomis band

I’ve worked in the service industry for over a decade. Our server Taylor was the worst service I’ve ever had bar none. Stay away. Just order at the bar and save a headache and pure bewilderment and confusion

Horrible service. Bartender got our drinkb order all wrong. Tried to charge for something we didnt order. Charged for drinks that were made incorrectly. She did not offer to remake the drinks either. This was a work outting. We will never go there again! Just plain horrible! VERY DISAPPOINTED!

The drinks are incredible, but the entertainment is not the best. You MUST order the Berry Martini.

Love this place. No blaring TVs, some decent music playing when no band. Awesome matrinis. Really good bugers. Go there.. be there with friends! You wont regret having a good time.

Thank You for NOT having TVS everywhere! So nice TONOT HAVE TO LISTEN TO SPORTS!!!

I love the martinis and live music.

Best happy hour in town.

The best place for martinis

Good music... poor service! Had a night out for dinner and drinks with a group of 6. Very poor service on my first experience. Cool place just a little disappointed

Hits it out of the park every single night!!

Good music, a place to hang iut

Day party venue

Used to be my favorite spot for a drink, now some of the staff is rude.

Great for martinis.

Nice place for live music. Mostly jazz. It can get crowded.

Good entertainment with live music. Good service and drinks

Best live blues in Lansing. Love the atmosphere. Great martinis with a lot of creativity. Had a blast.

They have a wonderful atmosphere, live music, and great martinis. Only complaint is the lack of craft beers on tap.

Love this place. It defines "Classy".

Popular Saturday Night spot. Live band, no cover. Attentive staff.

Great music, good drunks, small dance floor.

Really cool place. Looks like an old speakeasy. Has an extensive martini list. Small beer selection. Food was priced right and good quality.

Ass hole of a owners dugg

Nice bartenders and best place to hangout with friends. They occasionally have live bands. Lot of older crowd comes to this place

This place has the most bangin hot bartenders and waitresses ever! Killer drinks and great bands every time I go. Perfect place to take a date but also full of single,looking to mingle, sexy people. Do yourself a favor.... Be there.

Loud music but good martinis.

The bartender there needs to learn how to only charge the person for the drinks they ordered and not everyone they are with. My card was charged $100.25 over what it should have because she could not figure out what I ordered, when there were only 4 people in the bar that she was waiting on. Now my bank is holding money because she ran my card three separate times trying to get my bill straight when it should of been right the first time because I only ordered one time. Not happy with the way the employees that work there have tried to handle the situation. I called one day and was told she would look into it and call me back by 3, when I didnt hear from her at 3:30 I called and they only work till 2:30. Then when I called today I had to block my number to get them to answer. They were trying to tell me that this is my banks fault and they put those charges there. Yes, because my bank looked at my charge and decided they would try and charge me two more times for random amounts! No that is not how it works, it is there fault. My advice would be to pay cash, because it takes 4-5 business days to get fixed and some people live pay check to pay check and if you have bills to pay you can not because the bank is now holding money that the exchange is trying to say that I spent there.

Nice little crowd last night.