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Swallow St, Mayfair, London W1B 4EZ, Offa
Stylish split-level, members-only nightspot with rock-chic aesthetic and LED ceiling on dance floor.
Best nightclub in central London. Had terrific time there celebrating my bday with my mates. Highly recommended if you wanna have good time especially when there’s something to celebrate. Staff was very attentive and professional. Five stars
I’ll never recommend this place. Was my friend’s birthday and we had names on the list. We was waiting there for 2 hours and during that time a lot of people that was behind us, was going in. Specially women. Finally after 2 hours we could talk to the receptionist and she was very rude saying to come in we needed to pay £500 for a table. That was a joke, waiting for 2 hours and pay £500? NEVER!! This place is ridiculous!!!!
If you’re a person of color please don’t visit this establishment, you’re wasting your time. The systematic racism that is exhibited here is atrocious, read the other reviews , they’re not lying if I could give this place negative stars I’d pay handsomely to do so.
I have been going here very often on Saturday nights for Latin Nights and the vibes and the atmosphere is amazing! I always go on Nerea’s guestlist! She is amazing! Never let me down and also very kind! I have had great experiences. Highly recommend!
Best Club in London. Good vibes and amazing music. It’s the only private club with a Reggaeton night. You will need guest lits or book a table. Contact nerea.iglesiasss in insta
Amazing vibes upstairs and downstairs. If you are looking for a fancy place this is your place. If you need a promoter tou can write Nerea in instagram nerea.iglesiasss
I spend my birthday there , the vibes was super fun , good service and the dj was nice , I will definitely go back !
Most pretentious club in London. Arrived with absolutely no expectations and left majorly disappointed lol. We were first turned away for looking ‘too casual’ although we were on the list and literally dressed pretty much the same as everybody else. We were eventually allowed in as my friend convinced one of the security guards. The PR guy that got us on the list then later found us and grabbed the drinks off my friends hands claiming they werent on the list and once he checked they WERE in fact on the list he still didn’t let them drink lol????? Extremely rude staff and the whole vibe in the place was just off. Never returning and most definitely never suggesting this place to anyone lol. If I could give this place 0 stars I would.
Extremely rude and condescending staff members with no social etiquete. We finally entered because of some stupid people in our group who weren’t humiliated enough the first time around and wanted to go back there and try again. The club is trashy and expensive. Quite a traumatising experience considering it’s a “Mayfair club” as they gloated at the door.
Do not go on Philips guest list!! Staff is so rude and patronizing.
Visited last week after a night out at west end show. We were on the guestlist as you have to be with most high end places in this part of London. Great atmosphere, the staff were awesome and couldnt do enough for us. Drinks were pricey but no more than you expect for London. Age range was anything from 21 - 40 and a nice mixed crowd. Music was varied and the vibe was electric. Drank and partied the night away with friends recommend this place to all
Very pretentious place. The security guards and staff are rude. There is no hospitality and prices are excessive for what you get. Dont go here.
The club was extremely expensive, the staff was terrible but what we really hated more was the guy whos doing the list which name is Phillip, Hes the worst promoter, he told us were having free drinks at his table but once we get in he told us theres not a table, he treats us like garbage like we meant nothing to him even though we were on his lists. However, the music was really bad and the atmosphere on your club is completely hostile to tourists so I WONT BE RECOMMENDING YOU TO ANYONE. THAT FOR SURE. DONT GO THERE, THERE ARE OTHER PLACES BETTER THAN THE CUCKOO CLUB.
Club is very nice but the staff from the upstair part is very incompetent. Also, do not go on “Philippe” guest list because he is a liar.A part from that, the security from downstairs was very nice when we were waiting for our Uber.
Very fun proper reggaeton nights downstairs on Saturdays💃🏻
Hey, I’m from Sweden. I came here from Sweden to visit, got great help and service from Aymen! I love the customer service, makes me wanna come back every weekend!!
Great music and atmosphere…BUT… some of the door staff is extremely rude. I was leaving with my friends and we were in a group of 4. Suddenly, this security guard grabbed my arm and dragged me outside without any explanation. I proceeded to plead with him that I am waiting for the same cab as my friends as we’re going home together but he ignored me and kept hold of my arm so that I wouldn’t go back to where my friends were standing. I explained to him that he was causing me distress and anxiety and how I couldn’t be separated from my friends. I asked him multiple times to let go of me. Luckily my friends noticed and came over with a female security guard who brought me back inside, apologised on the man’s behalf, allowed me to stand with my friends and reassured me that she would get her manager. The security manager came over allowed me to explain to him what had occurred. He then apologised for the traumatising experience, reassured me that this wouldn’t happen again and asked the male security guard to apologise to me.Some of the staff can be really lovely and understanding, however, staff that are rude without reason and looking to cause distress like the male security guard should be trained better. This event put a serious downer on what otherwise would have been a great experience. :/
Fantastic venue. Helpful and professional staff, great music, amazing crowd, organised and generous promoters. Had a really enjoyable and stress-free night!
The worst club in Westend, Cuckoo used to be one of the best clubs in London.Haven’t be renovated in 16 years, there’s nothing good about this venue, make yourself a favour go to Maddox,Tape,Reign…Avoid this place
Absolutely horrible. Came here with a group and paid for a table. The place is so overcrowded you can’t move around. The whole night I was pushed and bumped into by waiters! I told one of them to stop pushing and I was immediately treated like garbage, until the waiter realized I was at a table. All of sudden he turned into the “nicest” person, apologized and suggested me to stay close to the table. I was already as close as I could possibly be. We spent over $2000 for the table and that’s how we got treated. The music was average at best and the acoustic was really bad. I left the place in less than an hour. If you’re looking for an overcrowded club with rude staff, this is the place for you.
A nightmare.I was meant to celebrate my birthday at the club and I have contacted the club promoter: Philip.I made all the arrangements during the week according to Philip guidance: number of girls and guys, being dressed up ("dress to impress" as Philip said), to be ready to pay max 20£/30£ (girlsand 40£/50£ (guys), and to reach the place at 10.40 pm.I gave him the full names for the list (4 girls as he askedand everything was settled: we were in Philipps list and we were going to have complementary drinks at the designated table 11!The day of the celebration I have reached the place with my friends.We have waited MORE THAN 2 hours in line even if in list.The price to get in became 80£ for guys, and when the lady at the entrance heard there were guys or not enough girls in the group she simply said "this is not going to happen" and we had to leave the club, not caring about the list we were in.We have reached Philip to ask explanations about the wait and the ladys decision. He just said and I quote: "tonight the lady at the entrance is a b****". That was all Philip had to say.We left shocked and tired.This is massively disrespectful, offensive, unfair and outrageous. Also silly and not functional since the promoter has insulted a club staff member to justify an unjustifiable treatment.I will send an email to the club as well.Full info are either confirmed by WhatsApp chat with Philip and/or people and friends around me during the night.
Worst club ever. Been there yesterday on Wednesday. After half an hour or queue, we were asked if we had a table, which we didnt, and then asked to buy a 500£ bottle for 2 of us (menor paying 80£ just to get in, when in front of us two girls entered paying just 30£ both... This is absolutely ridiculous, you should attract people, rubbish place!
Hello,I would like to know if you find a black long « plein sud » coat in the reggeaton level this morning,It is a very sentimental coat,Please let me know,Best regards,Marie Vaillant.(Here is my number in case +33687781291)
if I could, I would have put 0 stars...First of all they make you queue for at least 1 hour, once you get to the entrance without a table and you think you can finally get in, they refuse 75% of the people. If youre a guy you have almost no chance chance of getting in. Its very expensive and its absolutely not worth it to try.
The more you pay - the worse we treat you.Cuckoo - what happened? You used to be great.Entrance is cash only - £20 for women and £50 for men. Good to see inequality is alive and well at the club.I was there with my wife and we ordered the same drinks each time we went to the bar.At around 2am the downstairs bar charged us £13 more than we had been paying previously. My wife questioned this, confirmed what we had ordered and explained the price difference and asked why. "This is the price" was the reply from the bar staff.We asked to speak to a manager who refused - and another bar staff member shoved the receipt in my wifes face and said "do you want to be dragged out by security and banned for life?"Cuckoo you get an A* for appalling customer service.
Dear Sir,Im Touhidul 23 years old, From Bangladesh. Im the child of financially a middle class family. I would like to go there for any job, such as Assistant, cleaner, Caretaking and a job for 2,000pound or any salary.. Please if you give a opportunity for a job,, i will be forever grateful.My whatsapp Number : +8801844681481
Our table was cancelled based on us being apparently dressed “too casual”. However, they let others in that were not dressed as well as we were. I really don’t want to pull the race card but it seemed that too many of us were black. We managed to persuade them and they proceeded to say that the ratio of boy to girl was unbalanced. The problems and excuses kept coming and coming and it was obvious that they didn’t want us to be there. When we said that the rest of our group was on their way, they told us they had given our table away, which was odd because none of us told them to cancel the table. I used to love Cuckoo, and I would tell all my friends about the amazing nights I had there in the past, for my 18th birthday etc. But it seems that it has changed since then; the way it’s run, and the employees that work at the front. I really wouldn’t recommend this club to anyone again, as we were treated very poorly. Furthermore, I would recommend Tape, Scotch or any other club above cuckoo.
Dope club, but just if you have enough contacts to enter. Not for common people😜
I’m really not sure what the fuss over this venue is about and after an evening in December doubt I’ll choose to return. While the setting is alright, the photos online are certainly over complimentary and many areas could do with a refurb. There’s a huge number of security staff throughout which in one way is reassuring but equally makes you wonder whether trouble isn’t far away.What was more disappointing was the sequence of drama through the evening. The toilets “ran out of water” at 8pm, so it was a case of bottled water at the sink to wash your hands with. The bar ran out of beer at 9pm, leaving wine and spirits as the only options from there on. Come 10:30pm the bar staff insisted only one drink per person could be ordered at the bar. The prices for drinks are totally ridiculous given the other shortfalls and the staff behind the bar are extremely unpersonable.Overall I was left with the opinion that it’s a pretentious place but sadly lacking the style or service to justify; there are so many better places to spend an evening nearby.
My favorite club in London by far. Standing in line is the only part I dislike but that feeling quickly subsided once you’re in. We got a table from Alex. Got his number on the club-bookers
One of my favorite nightclubs in london. You have different choice of music upstairs and downstairs. We booked a table from Alex. We got the nr on club-bookers. Top-notch service
I thought this was a cool club, but I felt like we were herded in like cattle at the door in long queue. It was quite expensive. £20 to get in and £18 for G&T is extortionate. I wont be coming back.
Definitely the WORST club I’ve ever been to. I have never left any comment and I am not picking at all, but this place is just too outrageous. The bouncers are just the most rude people I’ve ever met. My friend and i bought the tickets already, but they just wont let us in (they said we are drunk, but we were just laughing and trying to chill out with our friend). I had to take an important phone call in a slightly quieter place at the stairs (that’s the only place I could fund). but the bouncers just somehow refuse me to go there (don’t know what kind of business they are doing there). She asked me to go out of the club and said because I’m drunk. I am very sober that time (after queueing for one hour for no reason you can imagine!!and just want to be alone and have the phone call. she just kicked me out in the most rude way you could ever EVER imagine and claimed that this her job to do so.If you are looking for a good time with fiends, please try to avoid this place!!!! They are just money hungry people who are extremely rude and will ruin your night. They will claim that they are just doing their jobs, but what they are doing doesn’t make sense at all. Im not looking for any trouble at all (all I did is taking a phone call at the stairs and then joined the my friends in the pool). she forced me and asked another bouncer to grab and throw me out. I genially have no idea what is wrong and why she felt so offensive for me the sit at the stairs to take a peaceful phone call (she claimed that I’m drunk, but remember I’ve queued for one hour outside that doors and defiantly not drunk at all). Another ridiculous thing is mthat another friend of ours got in already, but tried to help us out and explain and ended up stucking outside (remember we bought the tickets already)There are so many places much much much better than this one you can go. Just listen to me, AVOID HERE!!
Its the worst club in Mayfair!!As a Londoner I would strongly recommend avoiding this place!!The security at the door are very unprofessional, inconsiderate and rude, you can see them walking up and down telling each other jokes and laughing loudly in front of customers. In contrasts security in every other club in Mayfair are extremely professional and well mannered.On Saturday the 5th Jan 2019 they made a group of guys that were on the Guest List wait outside for around 55 minutes to enter the club, because they said they wanted to balance out the gender ratio, although there were many women entering they still made the guys wait. These guys were being punished for choosing to go to this place, were is the logic in that?? The club should balance the ratio when accepting the Guest List, not punish people for choosing to go there.A few people have also said that the lead security guy lets people in that are waiting if they give him a 20 pound note. Its absolute outrageous and has cowboy written all over it.
Awful experience.Enjoyed a meal at Gauchos next door and was told (wronglythat we were placed on the guestlist.As we got to the door, were told the Guestlist had closed at 1, 12.58 was the time.At 1am, the club enforces a tables only policy, so we enquired about a table. £1500, between 3 of us, and to be fair, were advised against it by the only pleasant member of staff there, the lady in charge of selling tables. She said she didnt want us to spend so much on a table, but had no problem letting us in, and advised the doorstaff so.However, Crocodile Dundee (the glamorous lady at the door who seems to be in charge of who gets in or notsaid No, were fullNow, play the benny hill theme tune in your head, groups and groups of people, most wearing skirts higher than their labias, walking straight past us and into the club. One after the other. If it wasnt so annoying, it would be funnyOne zealous doorstaff even took two in via a special entrance, no pun intended.Such a shame that this club employs so many people that abuse their position, who, given a clipboard or an iPad, seem to think that they can talk to you however they wish.Take the clipboard and iPad away and most would struggle to write their name.So, it seems like this club has a VERY strict door policy.1Guestlist before 1am 🤔2Buy an over priced table 🍾🍾3Be friends with Crocodile Dundee 🐊👒4Be special friends with the door staff, a position acquired by spending some time to get to know them better in the stairwell by the entrance 🤢5Any of the above and less material covering your modesty than the Napkins at Gaucho
I enjoyed myself a lot inside the club the music was good and everyone seemed really nice and friendly however I left the club to go outside for a few moments with my friends and they were both let back in and I wasn’t with no clear explanation. I asked the security guard why and he told me to wait for 20 minutes which I did, I was then asked to wait for a further hour, then I asked the general manager and she accused me of throwing up in the bathroom when I challenged her she told me there was CCTV of me throwing up when I asked her to show me she wasn’t able to as it was untrue, this really annoyed me as it was my 18th birthday and it was very embarrassing to accused of something like that in front of everyone when I know I’m not like that. I was very confused as I was booked in with a guest list and there had been no issue upon entering... the only conclusion I can come to was that there was an element of predujice behaviour as both my friends were white and even some of the security guards were confused as to why I was not let in. If CCTV can be provided I would be happy to take this down.
Went for a birthday and had a great time. DJ changed the music a bit much and the place was slightly smaller than expected. Cool decorations. Said id write this review for their AC because even with a sport coat on I barely broke a sweat for being in a full crowd and dancing.
Tried to book this venue, with the deposit ready they delayed our time to visit by weeks coming up with various excuses until I asked for the fifth time for a specific date for viewing to which they responded the date was no longer available, and did not inform me of this before I had asked. Bear in mind they knew that event we were hosting was a ticketed event so now I have to refund everybody. Definitely would not recommend very unorganised
Worst experience ever!! The wouldnt let me and my friend in. We were well dressed. With dress and discreet heels. The lady said that you have to be on a guestlist, but when i called before no one told me anything about guestlist. On phone she said just go to the queue and pay 20 pounds to get in. But i wasted my time waiting on the queu for nothing.if you want to go to a place with decent customer service, where they treat you with respect, dont go there and waste your time like i did.
Slightly biased as I work here, but a top London venue offering a wide range of alcoholic bevrages. With a high end lighting and function one sounds system the club offers an experience unlike any other in London.The club is spread over 2 floors, usually pumping out deep and tech house downstairs in the garden, hundreds of silk flowers hung from a tree growing across the video screen ceiling, intertwined with vines running off to all corners. Upstairs youll find the latest hip hop and the more comercial end of the house genre, the use of lighting and special effects during bottle shows adds to the atmosphere.The venue has seen many famous faces over the years, catering for many private parties and events. The staff team work hardest during the Halloween period where the venue transforms into the theme for that year pulling off this spectacular feat in under 3 days.
I have never seen any staff more racist than here . Door lady ignored us completely. They work with bribe so give them money they good to you. So we had Guestlist and saw people getting in the same Guestlist before and after we stood there . The lady rejected us as she didnt like the way my friend was wearing . She made fake excuses as the Guestlist is full and they stopped taking people 2 hours ago . But she didnt notice we stood there for a while and she was letting people in the same Guestlist . And speaking to the people in the queue they had same questlist. My friend was upset and she wanted to talk to her . She ignored her and stayed away pretending she didnt exist.Not to mention I was there before once months ago and the guy whom invited me knew staff and I was told he spents 1000s on tables and drinks so they obviously he dont need a guserlist. Music was awful when I was there and too crowded upstairs and didnt even like the music in the other room . They are rude bouncers and racist. Even the other bouncer said to be be nice to the lady by giving her money so she might let u girls in on my second visit .To be honest I didnt want to go there again but my friend wanted to see it so we went . But never again . Very very expensive place . Waste of money .
I attended a PR event and it was at The Cuckoo Club. The bar staff were really polite and served me very quickly so there was no waiting for your drinks. The decor was nicely done too. Its rather dark with the neon lights so if you like this type of atmosphere then its definitely for you!
I have been there quite a few times and I liked the music a lot. There are two dance floors with different kinds of music and decoration. The drinks are pricey but I guess thats just normal for clubs. Love that they serve spaghetti with tomato sauce very late when the club is closing.
PROBABLY THE WORST CLUB IN LONDON. heres why.imagine if you would (Yatesbut with a good DJ (The DJ being the only good thing about this placeA crowd of insecure men puffing out their chests 17 year old female "models" coming in on fake ID and crowding round tables like vultures for free drinks. Very poorly managed and operated over capacity (You literally can not moveThe main emphases in here is to get as many people in as possible as the focus is money over customer satisfaction. This may be the reason most men now think they are Rambo when you try to get past them and things turn into a shoulder barging contest. Violent outburst from patrons after 1am people starting trouble often. The poor staff look like they are having the worst time of their lifes its as if the only song thats playing in their heads is Paul Simon - The sound of silence. The girl on the door couldnt find me on the list even though I had booked a table. Tables are everywhere no dance floor and again poorly operated. To top it off the manager seemed to be more drugged up than Jordan Belfort trying to get into a Lamborghini and couldnt tell you what day of the week it was.As the owner of establishments in the entertainment sector and considering this one to be in the heart of London I was not impressed with this scandal. Ive had much better experiences on my visits to London and would recommend this venue to be avoided.
You pay £20 to get in. Inside, the waiters, bouncers and everyone else has no regard for the normal folk without a table. Even though you are a paying customer.Aggressive men starting fights for no reason. When a bouncer was informed, he agreed that he saw a guy in a red top starting trouble. What did he do? Walked right past him. Did nothing.This is a lowly hole. I saw a bartender spit on the floor in frustration. Seems even their own employees deem this place as a place unworthy of their respect.
Very very bad service on the door. I was really surprised how low some people can go, full of selfishness. The bouncer (Brunowas just ignoring on the entrance, acting as he dont "see" me waiting for entrance. After 20min waiting I was told that entrance is 30£ for girl! I have been in this club before many times and I know these people, but really...how low can some people go with stupidity?Why Cuckoo is employing people who lack of ability to speak with costumers? Bruno was just wasting my time, he had a plenty of time to inform me instead of keeping me waiting.Time is everything, sorry for the guy with hat..cant go lower than that, or can you?Im sorry that Cuckoo reputation depends of people like that.
Awful establishment. The management and doormen are racist and discriminate against certain types of people. The doormen treat you like you are a little kid, and they behave like the Mafia. They use their size against men for no reason what so ever and make you feel intimidated, because they have to have more women than men in the club, I was told this by one of the doormen. They treat men like they are looking for a fight, and let all the pretty girls in.You will find the dance floor is surrounded by doormen on each side and corner, like they are trying to dictate how and where you stand in the club.The crowd look down on regular people. I have never been to a place like this before, I have always had good experiences in London night clubs, but I was utterly shocked at the way this club treats people.Obviously this club has not moved on with the times, and are still stuck in the days where skin colour is discriminated against, and normal people are told to go away as they do not fit the club.I will be reporting this place to authorities as I have evidence of racism and discrimination.
Awful place. Went for a friends leaving do. £20 to get in on a Friday night if youre a man. Women get in for free. Thats always a warning sign of a venue desperate to get more people in. Inside the dance floors have been filled with tables so you cant actually dance. Literally in the middle of the dance floor. The purpose of the tables is to sell you spirits and champagne. Music is just generic chart stuff, could be a Now CD. Not really a proper club, more a place to pose.
This is literally the worst club ever. My school booked this place out for graduation after party. So everyone have bought £20 tickets. But more than 50+ of us werent allowed in but the event was "overbooked". But we only learnt this after two hours waiting in the line with information. Avoid at all costs. AVOID AT ALL COSTS.
This club is a members only club and again, need to have a set number of ladies, with few (to nilguys. It is split onto a few floors and it was a bit too crowded for a usual Mayfair club spot.In addition, the downstairs was small and dark which made it feel like a bit of a dungeon, which is OK if you are in the mood.The best part was the loo! Beautiful pink wall paper.It was fun to try it once, but probably not a regular night out spot for me!
Swallow St, Mayfair, London W1B 4EZ, Offa
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