Taco Time in Penticton

worst tacos I’ve ever had in my life. We just threw them in the garbage….Because they are garbage

Just like Andrew below said too in his review...to reheat a taco with lettuce in it! ??? Come on now! Was so wrong and so gross! I did not enjoy at all! And had two of them unfortunately but was starving! You do not microwave lettuce and the location in Kelowna grills their soft tacos and puts the proper amount of already warm beef in there and then the lettuce etc!What is wrong with this location!!! And not much beef in there too, felt ripped off of course. ):Oct 18/22.

I went there for taco Tuesday and to my disappointment it was the worst taco I had ever had .. there was just dry lettuce little cheese and beef with no sauces or sour cream at all . And icing on the cake was a womens hair in it mixed in the lettuce.. I tried taco time in Victoria and loved it but this is hands down just rubbish

Got a chicken ranch burrito and it didnt taste like chicken at all, the lettuce tasted funny too. I didnt eat over half of it, waste of money.

Great experience. Friendly staff and accommodating to make adjustments to the menu.

best Taco Time i’ve had in years, came so fresh and still hot and tastes amazing and a good ratio of beans to taco.

Very good nice people

Reheated soft taco was awful, nobody wants microwaved Lettuce. Loaded mexi fries were good. Would have taken the staff less time to make a taco than the 30 seconds it took to microwave it.

Did not include any hot sauce.

I love taco time.Tacos are good at this location.But I like a sweet dessert after a hot taco.and I order the crustos and they are always terrible.Usually stale and no cinnamon sugar.

Great customer service!! Will be back soon🙂

Head office doesnt care. This is the worst TacoTime but they dont even respond. There are other choices. Walk away. This location is rude and abuses people regular. The only thing keeping it alive is the chain brand name. Otherwise not a soul would enter. TacoTime, close this place or give someone more responsible another location in Penticton and let the market do the work for you.

Like in the movie, they f@&k you at the drive thru. They know you will be miles away before you realize it.The photo shows the crisp meat burrito was really overcooked. I could have pounded nails with this product.Check your order and if it is not right, do NOT accept it and have it done over.

We are regular customers at this tacotimeAlways the most pleasant service at the drive through.The burritos are perfect every timeWarm, never sloppy. Generous and right proportioned ingredients.

Whoever was working at 1:50 pm on February 22, 2022 needs a raise. The food was probably the best Ive had at a taco time and the drive tru worker was very sweet.

Food was Awesome. Prices fair. Quick service. Easy peasy.

Not sure what’s with all the negative comments but I’ve never had an issue with this location. Been coming here every couple weeks for close to 4 years now. They have never once screwed up my order which is actually incredible if you think about it especially compared to some of the other fast food joints in town where you need to check your order before you drive away. Are they the fastest fast food in town? No. But they have to make every taco and burrito to order, there isn’t a pile of them sitting there getting soggy and that takes time. I’ve witnessed the manager making 3 tacos at once in one hand while the other hand grabbed filling, It was actually impressive, I’d make a huge mess trying that. Unless you are an annoying customer making 20 modifications to your order I don’t see how this place would ever make a mistake. Maybe you should stop being so picky and just enjoy your tacos.

Worst managed employees I have ever encountered and their food isnt any better. THE ONLY THING THEY WANT IS YOUR MONEY and if they screw up your order , the staff think you should apologize to them as its your fault for ordering wrong and they couldnt have possibly heard or entered it in wrong. They are apparently NEVER at fault, you are. When you call them on their mistake and tell them to take accountability the first thing out their mouth is that youre abusing the minimun wage worker. My guess is this line is used regularly for sympathy. Which I do have for workers that honestly deserve the sympathy and respect, however there are none at this location guaranteed.And after confrontation was over and we sat to eat she went in back and bad mouthed us loudly the whole time we sat in to eat. No apologies.Taco Time, I usually enjoy my meal but you definitely made it a horrible experience that will make me rethink ever going back. My advice....get rid of mouthy employees (this isnt the first time I have heard her do this, it was just the first time directed at us)

This place has the worst attitude in a fast food industry i have ever encountered. I order ,and what they where making wasnt what I ordered.When my wife said something we where informed thats what I ordered and my wife said no that isnt what i had said. The employee argued that i did and i had to apologize to her as i made the mistake. Now i get we all make mistakes and understand with the masks and screens sometimes it hard to hear. BUT why she had to insist so emphatically that it was my mistake is unbelievable. A simple oh i am sorry we had a mis communication and it would have been fine. And top it off she says i was abusing her as she is a minimum wage worker and therefore its not her fault. Management did remake but no apolgy for the attitude cause its my fault and as we are sitting eating i can hear them all talking about the incident. SOMETHING IS WRONG IN THE MANAGEMENT AND WORKERS ON TODAY WORLD.

There rude and dont listen im not happy

Asking for proof of vaccine. Despite not having a liquor license and thus not part of the government mandate .... this location CHOOSES to be tyrants. Ignorance is not an excuse. Im not anti vaccine, this is just ridiculous behaviour.

Horrible food, spends way way way too much time in the microwave before they serve it to you. Nasty!!!

Would give 0 stars if possible. HORRIBLE service, rude staff, food was cold. Would not recommend or visit again.

This is the second time I had a awful time. First the girl rushed me barely let me talked pushed me threw. There wasnt anyone inside and i ead the only one in the drive threw. It was kinda rude and then I thought I would grab the guacamole and chips for 5.99 I thought Id get a good thing of gauc and I got a little container that will take 5 chips maybe. Second bad experience. Very unhappy becuase I love taco time. 😥

Foods bland and meh , customer service is lacking a lot. Seems like they really don’t care and there just there for the pay cheque.They need some customer service training within the penticton branch. Or just shut down!

Food was pretty much cold. The Taco Time in the Langley mall is far better than this store.

Staffed missed items on my order.Went in to retrieve my food staff member pulled my half hour.old burrito out of microwave and places it in bag...I said no..I want a refund... clearly these guys cant understand spoken word or that I am their customer... and tells me since Ive eaten the tots that I would only be refunded the for the burritos...My partner will post her end of when she had to go back in after me ... staff pulled food from garabge can placed it on the counter for her to take.Dont eat here . Period.. probably for the best anyways...if you value youre hard earned dollar... they dont...Support local penticton spots like patio and the spots along Okanagan lake.

Charged me multiple times and tried to argue that my card didnt go through when I checked my bank I had payed 3 times.. it said approved everytime but the receipts apparently said otherwise had to fight pretty hard just to get my money back.. Im sure its not their first time doing this, lady was super rude the whole time. Just lost the last customers you had left

This taco time has gone completely down hill in the past couple of years. They do not care about quality at all anymore. They take any shortcuts they can to save money. The food is not fresh and is often old and stale. They have also cut the portions and do not add enough toppings to anything you order. I have tried giving this place many chances because I used to be a frequent customer and loved the food. But they have let me down time and time again recently. I have received moldy tortillas, stale food and way over microwaved food. The food is honestly gross now. And the staff seem to not care at all, awful customer service and bad quality.

Im not crazy about Mexican food but thats not to say anything against taco time its just my preference is all

At 7:58 pm the girl told us that they close in two minutes then she shut the light off on us so why dont you close the lobby at 7,very rude

Best place to get fully loaded burritos mega baja burrito

As Taco Time’s go, this location is one of my fav places to go! Friendly staff, and they know how to make customers happy! The place was even very clean!!!:)

Way better then Taco Bell.

Wish there was more of them prefer them for fast tacos and burritos

Always enjoy their food. Their ratings on skip the dishes is much higher than Google. Generous tacos and burritos. Produce always looks fresh.

Never coming here again, they completely change are orders from tacos to burritos and gave us a hard time and argued with us about the mishap. Make sure you are getting what you ordered and not something completely different.

DO NOT GO TO TACO TIME!! WORST EXPERIENCE EVER!!If I could give zero stars I would!4 of us ordered Beef Hard Tacos, the teller asked us if we wanted Regular Beef Taco or Super Beef Taco, we asked what the Super Beef Taco was and she told us it was like the Regular Beef but with all the veggies, so we said okay, we will get the Super Beef Taco combos. We all order 4 of the same thing, but one w out tomato. We got our order and were given 3 burritos and one hard taco w out tomato. The lady argued us telling us we ordered super beef burritos, after 2 of us telling her 3 times she finally said she would remake mine as a taco and my husband just agreed to take the burrito, so she remade it after we told her we ordered hard tacos and she gave me a soft taco. My husband then told her again I ordered a hard taco and she argued w us again on what we ordered. Then she finally agreed to make me what I had originally ordered. I finally got my hard taco and it only had lettuce, cheese, and beef on it (regular beef taco toppingsand we had paid for the super beef, I went and asked for tomatoes and sour cream cause I originally ordered the super beef and she said no to giving me those toppings and said I had ordered no tomato regular, meanwhile we had all ordered the super beef tacos and our daughter was the only 1 out of 4 that did not want the tomato and she had already received her taco, she finally gave me a cup of diced tomatoes but no sour cream. I told them that it was the worst experience ever being there and that we are not even from Penticton. Then as we were dining in and we were already just about finished our meal, she rudely looked at us and told us w attitude they were closed right at 8pm and expected us to pick up the rest of our food and leave right there and then. I said yes, we paid for our meals and we are already almost done. So we just finished our couple bites of tacos/burritos and packed up our mexi-fries and drinks and left, because they gave us so much attitude, argued us on what we ordered, and still didnt get it right in the end, I looked directly at her as she was standing there waiting for us to leave, I said "I can see why your restaurant is so empty" as it was empty upon arrival

Taco Tuesday is more costly and less tasty than ever before.

Good service and the food was tasty.

Im sorry i stole the ketchup, i thought it was the hot sauce

Havent been to Taco Time in a while, will go again soon

Fastest service Ive ever experienced anywhere! The manager and workers were friendly and efficient...will be going there again SOON!

Love Taco Time! Always consistent. Delicious.

Small but clean... great service and employees

Ordered tacos on taco tues. Tacos are full of lettuce barley any beef. They could barley speak english and constantly missing things in my order. Taco bell here i come

Horrid. Wheres my freakin burrito?! I asked you five times if it was there. You assured me everything was. Of course if wasnt. Never again.

Friendly people working here and our food was prepared quickly.

went to the store in Penticton on 2016-04-30, at 7:50pm. ordered a super beef platter and two beef tacos, asked for hot sauce and napkins of which i recieved neither. went to eat and got treated to the most vile and disgusting food I have ever recieved from Tacotime.will not ever be going back there and would strongly suggest nobody go there either.sent a message to head office but i doubt the clowns that run this chain will ever resond.......close the doors for good @Tacotime

gotta hate extra suprise charges on your credit card! fail taco time!