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200 Main St, West Sayville, NY 11796, United States, Central Islip
Suffolk County Department of Parks - Country park in Central Islip, United States
The people at the Parks Department are very nice and want to help you have a great time. Be nice, they are.
Great staff. Corrected a problem I had. Looking forward to camping at Cathedral Pines with my scouts
Friendly and professional people in this office however, the folks at DEC check point out in Ridge could use the training and need to take notes...#ijs
Very helpful people here! Thanks again!
I went to get a Green Key and the staff was very helpful and professional!!! I will go back to them when I need to renew.
The staff here is very helpful and friendly.
Yeah they are all screwed up this online thing has its problems and when you call they say this is the way it works and its always been that way. The typical county answer. They have really no clue what they are doing. ie you see a spot open for 3 day from now you go to select it wont let you it says sorry less then seven day what a bunch of morons. so they lose money instead of making it real time. I gave up calling and complaining no point they really dont care.
Beware when making reservations!!! This is the first time I have booked a campsite with Suffolk County Parks. I was told that you can only make reservations on line. I made my reservation for Fathers day weekend and it required a 4 night minimum. I booked Friday - Tuesday. After a couple of days I thought better of it and wanted to change it to Thursday - Monday so that I could setup my tent before the weekend and enjoy Friday night with no setup. I was told the only way I could do this was by going back online and cancel the reservation and rebook it. I started that process and it said that I would forfeit $35. For a $25 cancelation fee and $12 for a reservation fee. I called up the admin office and also wrote them at the contact us tab on the website. The confirmed that in order to keep the 4 days and just move the check in date that it would cost me the $35 in fees plus the $72 to rebook. On top of this if you wanted to add a day to your reservation it would be the same process. There is something seriously wrong with the reservation process and the customer service in Suffolk County Dept of Parks. Its really a shame because they are doing great things by adding live music to tge beach hut to draw in people.
200 Main St, West Sayville, NY 11796, United States, Central Islip
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