Subway in Helena

Theyve changed the sweet onion sauce but its good.

I went in today on my lunch break and the two ladies who were working were in the middle of a rush. I witnessed a few of the customers (i say customers instead of guestsbeing rude to the ladies for no reason other than it being busy. Not even in anybodys control. Anyway, they were FANTASTIC. Fast. Friendly. KIND. Those ladies need a huge pat on the back for all their hard work and their ability to remain so professional while dealing with some not so kind people. I wish I would of gotten their names but unfortunately I was in a bit of a time crunch. To the bosses, GIVE THESE LADIES A RAISE. They DESERVE it.

Ivan is always the employee to show up and put a friendly smile on his face even when employees don’t show up or he’s left to man the counter by himself. Ivan DEFINITELY deserves a raise for the amount of work he does and the customer service he provides. Every time I’ve showed up In the last three months he’s been here solo and has been so pleasant. Thanks Ivan

It was terrible there was only one staff and she was texting on her phone in between making sandwiches

AS A COOK OF OVER 30 YEARS, SPEED QUALITY AND SERVICE HAS ALWAYS BEEN #1ONE ANYWHERE I WORKED. NOT AT THIS SUBWAY, 1:30PM, 1 GUY ON LINE WORKING, THE SLOWEST GUY I SUSPECT, WAITED 15 MINUTES BEFORE WALKING OUT TO GO TO DIFFERENT SUBWAY, THERE WAS ONE GUY AT THE COUNTER, ONE GUY WAITING AND A WOMEN WITH HER SON IN FRONT OF ME, A SNAIL MOVES FASTER THAN THE GUY MAKING THE SANDWICHES,

Very long wait. disappointing

Never again…have been waiting in line 25 min. Only one person working

I was there on 6-12-22 and got 4 sandwiches for dinner. The worker Steve was so rude and kept rolling his eyes at me, I guess it was because I got 4 sandwiches. I was so mad when I left there, my husband had to finish with the order. Steve was totally disrespectful. I wont eat there again.

Thus worsted subway I been at . There no customer friendly and man is very rude and the Manger let him be rude. I r hink he need to be nicer. I asked to mark other sandwich and no pen and there was alot of pens. I never go back at store. This was my third Visited and rude all three times with this man.

As far as fast food goes subway is always the healthiest choice and they keep the place fairly clean too

The young lady who made my sandwich was very friendly. I ordered a 6” Black Forest ham with provolone on wheat. I watched her make my sandwich and she did a good job. The sandwich looked like every other 6” BFH that I have ordered but this one just didn’t taste very good. It was a bit salty and just didn’t taste fresh. Staff was great…. Food quality just wasn’t there.

Got there at a very busy time of the day, and a helper was out, so wait time was a bit long... but service was apologetic and ingredients all very fresh and made to order, of course. Will go again as it is well worth the wait.

Honestly, this trip it wasnt so good. Their pop machine wasnt working and the sandwich wasnt great. Usually, they are better.

It sucked said only taking cash waited 20 minutes to get sandwich total was twenty dollars went to pay with a 100 dollar bill told me dont take hundreds never going back

Be prepared to wait about 45 mins - even if there’s no line

Nice people great customer service

The poor lady was the only one at a lunch rush! She did amazing!!

This Subway is at/inside Walmart. Not enough staff, the young lady working kept her cool but had way too much to do. Great service nonetheless!

Saturday approx. 12:30pm.One person working behind counter. I was the 4th in line . It took just over 45 minutes an backing up behind me ...

Andy was absolutely amazing . He was not the only employee there but he was the only one helping customers and he had at least 12 people in there and he work hard and fast to take care of everybody. Thank you Andy!!

Clean and the employees are friendly and quick

Arrived at 8:15pm closes at 9Pm. We’re told we couldn’t order because they were closing up... employees were out by 8:20pm

Best Subway weve been to yet!!!! Thank you for filling our bellies!!!!

They have gotten rid of the 2 cheeses I like, so I probably wont go much anymore

Great granddaughter will only eat here.

Subway is always great....I get a footlong, eat half, and have the other half for dinner.....2 meals in one!!

Fantastic catering help and ideas!! Fresh, well plated and tasty!! TY

The food was delicious. The employees were very kind. Most of the tables were sanitized properly. The employees wore masks, and their suggestions were delicious. I would definitely reccomend, especially if you already have to go to Walmart.

They make the best meatball subs!!!

The food service display was filthy. The glass hadnt been cleaned in weeks. The service was horrible. The food containers were disgusting and they were out of certain breads. They were not busy. They chose to do on line orders first and left in line customers to wait for quite a while with no explanation. I would expect so much better from my employees.

Where is the safety protocols with covid 19 this guy made one sandwich at a time and the touches the screen to ring it up and made our next sandwich without changing his gloves and rang it up and then made our 3rd sandwich without changing gloves, and watching him handle cash an touch the screen, the hell of that pretty much wasted $20 in sandwiches because we didnt want to eat them due to sanitation issues, date 6-16-20 around 14:00

Healthy and delicious sandwiches, soups, chips and drinks. Clean restaurant and fast, friendly and knowlegable service.

Awful service. Jewley was incredibly rude and outrageous. I was charged extra because she “assumed” I wanted a different sandwich in the beginning. When I asked to remove my drink from my order she told me “keep the drink I don’t really care anyway” and was very distraught. I go to the Walmart subway for better service and this was the WORST experience I have ever had.

I love the new aqua frescas!! Watermelon, cucumber and pear is amazing!!

Devon was amazing making up for the other jerk who was rude and belligerent. I felt very bad for Devon. He was working hard with a smile on his face . He needs a raise.

Prices for extras are ridiculous! $1 for (1)one QUARTER slice?! Are you kidding?! ALL FOOD NEEDS TO BE COVERED AT ALL TIMES!! When its hot out, flies are everywhere.

Food was good, had to order a different sandwich because they didnt have whole egg (they never seem to have enough of stuff)

Employees were distracted by other co workers while making sandwiches not being able to apply their full attention on the customers.Employees were not wearing proper footwear on the work floor unless you count slippers safe for work. The manager was walking in production area with their hair not properly restrained.

Good place to eat one of my favs but some locations there bread is not fresh but hard and flaky and there veggies are fresh but then its sloppy and mixed . not good if someone is allergic to one topping and it gets put on a sandwich they didnt ask for

I dont even want to give it one star...its just not worth your time. Go make your own while you can. I will go here when and if they have a gluten/dairy free options.

Have never had a bad experience here. Even though I do see other people with negative posts.

Have gone 5 times and are out of almost everything all the time, terrible customer service will never go again.

Not very clean and EXTREMELY SLOW. Youd get faster food if you just bought some bread and lunch meat while youre in Walmart then went home and made your sandwich. Seriously.

1. Rude & slow service2. Broken toaster3. Missing ingredients4. Multiple flies around the food5. Served a customer that cut the line6. Broken soda fountain7. Dirty tables & trash on the floors8. Sloppily made sandwiches and salads.NOT pleased. 7/19/18

Has gotten better since a few mishaps. Better service and better food quality. Ask me again in a few months.

To bad there isnt zero stars. I could have grilled for 20 in the time it takes to get a sandwich here. Absolutely ridiculous. Obviously seeing other reviews their management blows and could care less.

This is the funniest subway ever. I somehow managed to wait 3 hours and 18 minutes for my sandwich. I then sat there amused as I watched people get in line. I considered warning them of the wait ahead of them. Giving them the opportunity to cancel their plans for the day would have been the nice thing to do I suppose. Instead I watched as a steady stream of people entered the line as a steady stream left the line. It would be hard to calculate the amount of money this subway is losing due to the extreme incompetence of the staff. There was one girl that was just sitting there as the other made sandwiches! I assume that she worked there because she was wearing a uniform and behind the counter but to be fair I am not sure that she was alive as I dont recall seeing her move.

Very inefficient. SUPER SLOW. The guys stood by the microwave waiting until the sandwich was done.... diligence was not seen at this restaurant.

Horrible customer service called because the lady messed up online order completely she told us it wasnt her problem then hung up when called back asked for her name and managers name and number wouldnt give it then proceeded to tell use fu** you then hung up again

Extremely slow service, unclean, did not make sandwiches to satisfaction. Used way too much dressing so sandwich was soggy and papper wrapping was soaked. The people behind us got tired of waiting and left. Will not be going back.