Subway in Riyadh

Avoid this location if you care about hygiene.I went here for a "quick" lunch stop, however, it turned out that I wasted my whole lunch waiting to order (there was no one in line but me....).I get to the counter to order after the previous customer. The lady behind the counter then went to the back, not sure what for, but it didnt bother me. She was gone for about 5 minutes.When she came back she avoided any kind of eye contact with me. She ran to an iPad that was ringing skip the dishes orders.....I arrived at the subway around 1:05pm, my lunch ends at 1:30pm........ the worker proceeded to address the skip orders and leave me standing at the counter for 15 minutes.She then asked me if I was ready, and I said "yes, Ive been waiting for you" trying not to be rude.She then went back to the iPad and started other orders. She laid out about 4 different orders on the counter not even acknowledging me.I was still standing there. I got pretty fed up at this point as my lunch break was over and I had no lunch (thanks subway).I had to walk out, there was no customer service what-so-ever.Afterward, I thought back and realized that the lady making the food never washed her hands after touching the iPad (she had gloves on though)She had her hands in all the toppings after touching multiple surfaces with those gloved hands.....She going to make someone sick like that.If you dont care about the customer you are putting profits ahead of people. I cant support a company with that sort of policy.Youve been cancelled.

I ordered online throught application, and the old lady at this subway didn’t follow the instructions properly. It was clearly two different sandwiches and she made it same. And sauces were rarely tasted. And inside my sub was literally less, I thought i am just eating bread. Moreover when i went to the store she didn’t even change her gloves while handling meat and veggies. I didn’t like her attitude. I need refund for what i was offered.

Poor customer service. Their extremely buggy app refused to let me check out (not the stores faultbut the store was really unhelpful and refused to honour the advertised price on the app (a deal for 3 footlongs). I wasted a ton of time messing with the app and got ripped off for my trouble. Likely wont be going back to Subway.

Fresh ingredients, never fails...

Quick, simple service. As Subways go, this one is great!

They never have spinach

My favorite Subway stop. Great location. Sandwiches made perfect.

I dont recommend this subway, I tried to use a coupon and the retailer says I couldnt use it with the wrap I selected. On the coupon it doesnt say you cant have guac on it. And the size is very small. Not worth the price. Had to pay for 3 wraps.Also says surrender with purchase. He wouldnt accept my coupon.

Great tasting sandwich. Had a cold cut with fresh toppings. Sandwich tasted delicious and service was superb. Great value for your dollar.

worst subway i ever been tothe guy is rude and has an attitude and very cheap adding the toppings

I had very bad experience today.it was not fresh meal

Follow covid safety procedure and fast service.

slow service. good prices

Great staff, fresh ingredients

Very bad service. Didn’t chop my salad, every other subway does. Asked for double scoop chicken but actually it was equal to only one.

It says order a head with the Subway app, but all they have is subs, soups and cookies, no heads. Really.... This is false advertising.

You should pretty much know what youre getting at Subway this one is average

I come here almost everyday,and I do love this place.Nice subs and very good customer service.

Bad Service. Zero Star👎. Never recommend to anyone. Worst service ever seen amongest the subways in the city.

Worst service ever. I’m used to goto subway almost every other day for the last 3 times specially at the evening time. The closing staff member here is never in mood of providing good service he always have reason not to give few services such as they can’t grill the sandwich because I’ve 3 type of veggies in the sub and that’s too much for him. Also when he grills the paper sticks to the sub. I won’t recommend to anyone to go to this store.

I walked in quite hungry for the worker to tell me at 8:47pm he was no longer serving people and had much to cleanup and go home. He was almost done serving his 2 subs and could have easily accommodated me as a paying customer, but turned me away in favour of cleaning up and going home. Very disappointing experience.

Undertrained staff. Bad Cx service.

Closing at 1030 when you’re open til 11, niiiceee...

The veggies her are literally frozen to their containers. Yikes.

Friendly staff. Quick service.

Never shopped but i will try.

Loved the 1st good subway experience in Canada as previous 2 attempts at different subway stores were lethal blows.....!

Good subs, I keep coming back

This location is the best because the bread is always fresh

Best place, friendly staff and you get a quality of food.

In the world of Franchise Fast Food, its hard to see a difference. But every once in a while you visit a location that stands out, and this is one of those locations.Staff is friendly and they take their time and care with your meal (within the confines of the business model, of course - youre not going to experience a super-long wait time to receive your sammich).Ingredients are fresh, and the space is nice and sunny. Definitely one of the better Subway restaurants that I have been to.My only beef? Maybe a few more choices for soft drinks - but thats just me being picky.

Always great customer service!

Fresh Sub all day. Great customer service.

Come and it’s closed more than 15 minutes before hand. Really unimpressed and will not be back.

Fresh breads make good sandwiches

Always come here whenever I can for a nice relaxing lunch break. Great food and great service!

Great location, the staff is friendly, Ila is always smiley and helpful!

I went for a sandwich and they do not have glasses to drink water, the staff told me that their policy is that if I want to drink water I’d have to bring my own container. I didn’t had one on me so I had to eat the sandwich without a drink.In response to your question (I can’t believe I have to clarify this): My concern is that you did not provided me with a glass just because I was going to drink water. I know it’s Subway policy to offer a plastic transparent glass because I have received one on every other subway that I have visited.

It may be healthy meal its not cheap. And do you offer egg salad subs??

Good overall have most of everything on regular

I went 45 minutes before close and the employee Bala had told me he won’t serve me because they were “closed” and was incredibly rude. He then made an exception “just this one time” but then told me to “hurry up” as i was choosing my toppings, and said he couldn’t toast the sub. Awfully experience and won’t be back.

Very clean. Staff were polite and quick. Parking right infront of the subway. I will be coming back.

Great subs, but wish theyd turn the music on in-store to make the ambiance a little better and less awkward.

I think I just found my favourite subway! Amazing service, clean store, polite staff and I even got a birthday gift. Thank you sunshine for my beautiful and large order. See you again

Horrible, got sick while eating the sandwich, not fresh at all. Cant enter a subway again.

One of the cleanest and well managed Subway restaurants I have ever been. Great service too from Ila! Highly recommend.

Usually out of stock for something or something is broken, staff dont really care. Makes sense... they are always out of falafel too.Whatever though, its just Subway.

The Food & Service Is Good, Its Also Clean

This is the worst location ever they are so stingy with everything I bought a footling sub and a six inch sub and a soup, when I got home I opened the soup to find out the already small container is only half full !!!!!!!! 😡😡😡 what a rip off never again am I going there

Wrost location ever . Always something not working last time drink Mechine wasnt working today stove is not working and they are using microwave to warm up the bread. 👎