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120-200 Rosamond Rd, Maribyrnong VIC 3032, Australia, Glenroy
Strike Bowling Highpoint - Bowling Alley in Glenroy, Australia
The team in Strike is fabulous and everyone works hard for the guests. Even though it was super busy, they still demonstrate awesome customer service. The food was delicious too. We had an unforgettable time and we will be back again. Thanks team for everything!
We came at 3:30 for our booked karaoke session but we have been told to wait, it had been over 30 and we are still waiting for our session
Great experience during a laser tag birthday party with 11 kids. The host was fantastic with both adults and children, and the entire team went above and beyond to resolve a little timing issue during the party. Everything went smoothly from my end, as a parent, and all the kids had fun so it was a win for all of us.
Caroline and Tyler were both very helpful, patient and so lovely when we went in.
Amazing experience kids loved the bowling games however the parents would have appreciated coffee or tea especially during kids birthday party in the early mornings 🙂
Great atmosphere, however when I visited in 2021 covid protocol was so strict, couldnt let me in without showing proof of vaccination (which I had, but my phone had no reception and couldnt load service victoria app)Ruined it a little, but the bowling was quite fun aside from it being a little overpriced
Tried calling for 30 minutes to ask if we could move our booking so we could eat dinner. No-one picked up, was still on hold right up until we walked in - and their phone wasnt ringing. Probably went through a corporate call centre. Got there hungry and cranky.
My daughter had the best time at her party as did her friends. Very easy booking process and catered for allergies. As a parent this was a great option that required minimal effort on my part so definitely a win win situation!
My favorite Strike, great atmosphere, usually not too crowded, and the escape rooms are pretty good. The layout is also such that bowling lanes feel quite private which is nice. Staff are usually lovely. Make sure to park in the right car park as well!
This bowling alley is really good you should go to every single day
Steph and Tyler were absolutely fantastic. From the moment I arrived for an event held for a group of over 30, both were understanding, helpful and kind in their interactions with us. Service was excellent, prompt, and well received by all. Overall, a fantastic venue for group events, professional and helpful staff, that I would definitely consider having another event at.
Atmosphere is just one thing thats good, but the customer service is top notch, ready to help with customer needs. One of the staff even gave my group a free game of billiards while waiting for laser tag which is nice. This place is definitely a great place to bring the kids (before after dark).
I feel misled & ripped off! Website says 20 mins laser tag session however you only get 10 mins of play. When I questioned why kids were out after 10 mins of play, I was advised 10 mins is for getting ready and 10 mins play. Disgusting!
The party started 20min late! Terrible management! There’s absolutely no communication between the staff on the floor & management. The staff had no idea what was included in my party package & had no access to all arrangements agreed by management to be delivered! Not happy with this experience!
Really well done.Kelly was our party boss and she organised the kids (12 x 10 year oldsreally well.Laser Tag was fun and party room worked well.Would come again.Thx.
We went to strike today for a birthday party and had such a fun time. Marcus the staff member behind the bar was amazing and made the best cocktails he really made the day can’t thank him enough.
My sons laser tag b.day party was amazing. Big thank you to our host Dimi, she was very professional, welcoming and she took care of everything. Kids had so much fun and they loved her. The grown ups had their time to relax and enjoy at the bar.
Staff and security are rude!! Customer service terrible, staff put bowling balls away even tho we said we still need it.. never come back again !!!!
Heather and both female and male Taylor’s/Tyler’s shave been absolute guns for our time here. Service has been immaculate and loving all the banter they throw out
Rude staff!!! Left wing losers who are all miserable and on a power trip.Wanted to check my ID to match my vaccine passport, I am 65 years old?I came here with my grandchildren and wife trish on the weekend and have been upset since then.
We had a birthday party at strike bowling and our host Kellie/Kelly not sure of her spelling sorry! Was great, very interactive with the kids , making them laugh and mucking around with them. Fantastic customer service. The pizzas were yum.
Staff were great and friendly! Atmosphere and environment was clean and very bopping. Would come again. Thank you to the Friday night team!!
I had an amazing time here with my friends, the atmosphere was upbeat fun, the staff were friendly and helpful.The escape rooms are challenging, the food and the drinks are fantastic.Good family fun for everyone, I highly recommend Strike Highpoint.
This business is absolutely disgusting. We came here with a booking for 5 children and 4 adults, happily showed our vaccination cards, with no issue, until the power hungry short security guard attempted to harass and intimidate a 15 year old boy for ID. He got in his face and swore not to let him in, clearly racially profiling him and making him incredibly uncomfortable in front of his friends, family, and the public. He is only 15 and did not have ID, only his vaccine certificate, and not one other child was asked for ID. We were uncomfortable and chose to leave, cancelling our booking. The policy for showing vaccine status was 16 and over anyway, as listed on their website, so this shouldn’t have been an issue. If you’re gonna ask for ID then ask everyone, singling out a boy is very transparent. Very disappointing, a child’s birthday ruined by an egomaniac in an establishment that is meant to be child friendly.
Wish I could rate this place a ZERO ! I came to this establishment to enjoy time with my family and ended up leaving distraught by the actions of their security guard. I will never be coming again and I suggest families do the same.
The security guard at this place made me and my family feel so uncomfortable and unwelcome. It was like he thought his job was to intimidate customers. Will not be coming again
Staff were friendly and vibe is cool. Bar wasn’t stocked and couldn’t make their ‘signature’ cocktails. The free WiFi needs cellular to confirm newsletter sign up, but in the belly of the venue cellular connection is lacking so doesn’t work when ordering food/drinks from the table. In the bowling section the walkway is in front of the chairs meaning people kept walking through our game. Space issue?Still had a great date night, could have been better though
The staff were so accomdating and friendly, very helpful with our sons first attempt at bowling. Good service with food and clean venue.
The whole night was in disarray. Food was below average, dietary requirements barely catered to but worst of all the schedule was thrown out the door due to someone incompetently booking both our bowling and escape rooms at the same time. A few of my colleagues had to miss out on the escape rooms and I as the organiser had to leave halfway through one due to the time delays. We were promised 3 separate escape rooms but were only given two on the night. Will never take my team back here nor will I ever recommend strike for corporate functions.
I cannot thank the team enough at Strike Highpoint who hosted our Corporate event. Lenne, Mel, Tyler, Emily, Joe and Chloe all did an amazing job looking after 60 of our Staff! Highly recommended
My teams visit was very disorganised and impersonalised. We were informed in the email and at the counter that laser tag would be first and were sent to wait outside the door. Only to be then informed by the man working in there to go sit at the lounge.After waiting half an hour we went to the desk and they had been calling my name and number to get us set up for bowling. It was so incredibly loud I dont see how they think I would hear my phone ring.In the confusion I said sorry I thought we were doing laser tag first, the same staff member that came from there said its usually always bowling first, would you rather laser? I answered I would just prefer better communication.After bowling we were told to go wait at lasertag and someone would be there in 5minutes.Finally when someone did come they did not even ask what group we were, kept asking if we had a time limit or a single game booking. There was just no communication.We paid for 13 staff and unfortunately 2 couldnt make it, so you also got $66 for free because you wouldnt even credit it as food. Next time we will most definitely stick to Archies or Zone where the customer service was far more superior and welcoming.The extra star is for the bar staff who were the only ones friendly and helpful!
Usually come here with a small group of friends and it always goes well. Workers are very attentive and get you sorted quickly. On occasion, the bowling lanes malfunction but that gets fixed easily. When theres a ball stuck in the gutter, workers dont seem to be annoyed for our rookie mistake which is nice. Would recommend the Thursday deal, $15 for unlimited activities excluding Karaoke, great value.
Every single time I visit Strike at Highpoint, I am constantly blown away by how amazing and attentive the staff are! They go above and beyond what is expected of them to ensure everyone is having a good time. The cocktails are always delicious and the food yum!!!Special shout out to Marcus who delivered excellent service when we were there! He made the afternoon so much more fun than it would have been with his big smile and humorous nature! Thank you so much for everything Marcus!All the staff are beautiful, fun and definitely make Strike Highpoint the best place to go for some good old fun after a tough day/week.HIGHLY RECOMMENDED VISITING!!!!!!!!!!!!!!!!!!!!!!
We came here for karaoke and had a pretty good time! The karaoke selection is great, with a "private" room for your group to sing in (private in quotes because anyone can still walk by and look at you from the window, or just come into the door haha). We had so many issues with the mics though, and had to get them switched several times. I finally got a working mic but it was held together with sticky tape! Service was good, there were several people on staff, all super friendly. We were accidentally brought food we didnt order at one point, but that just made us hungry for food of our own, haha. All in all, a nice day of karaoke. We booked for the $10 an hour promo on Tuesday the 10th, normally, it would be be $100 an hour and I definitely wouldnt pay that much.
Absolutely appalling.Booked back to back lazer tag games for kids birthday. No worries taking the cash!Told to arrive at 5 still here at 6.15Game 1 guns didn’t work - didn’t stop the game so kids got 10 mins max. Kids birthday party group so they decided to split the group - all birthday kids in 1 group and put the birthday kid into another separate group with strangers??Then told had to wait for the next group to go through before we could start game 2.Had to chase a staff member to get it going.Don’t charge $160 if you can’t offer the service.To busy making cocktails than remembering this a kids entertainment venue.Won’t be back. Won’t be recommending to anyone - would actively advise steering clear!!
I had my daughters 9 year old Birthday party here last afternoon. Best experience yet & I have had her party at a different venue every year since she turned 2. We did laser tag & bowling. Our host was Vee (sorry I am not sure how to spell her name correctly). She was fantastic & super organised. She was great with the kids & everything run smoothly. I did not have to worry about a thing. She was flawless. All the kids had the time of their lives. Great music & food too. Every staff member there was extremely helpful. Will def be back. Thank you
We playd bowling there, it was awsome, friendly staff,Thnks
Lovely staff and always had great experience before, but tonight’s visit spoiled the whole families’ mood and disgusted by the staff member Jessica!We came for a fun bowling night at 7pm, and was told by Jessica that there is a fantastic promotion of $15 unlimited bowling games, and the kids can play til 9pm. So we paid $45 for two adults and one kid and was told our game time is 8pm start and play to 9pm. I triple confirmed with her as I had to tell my son how many games we could play tonight as promised.We came back 8pm and started our first round happily. We Finished but didn’t see our second round on the screen. We Went out 8.30pm and asked her what happened as my son was really looking forward for the second round. Now she told me a complete different story, and tried to kick us out to fit more people in.Customers are not stupid, we know this by kicking us out that you can fit more business in tonight. But we will never come back to this venue again!You can earn more money by deceiving families who was just want to keep their promise to their children. Sadly disappointed!
Great place to host a party or a fun day out playing laser tag and bowling. I’ve been to two parties here. My latest experience was pretty average. The check in process is efficient but they took 45 mins to start the activities and the staff was just clueless. At the end the food was served while kids were bowling which was quite messy.
Its not like youll cross lanes with the Dude here but the franchise feel is spruced up by the best staff around. I have never failed to be surprised by how friendly and helpful the crew here are. From party hosts to bar staff, they all have a genuinely positive approach to dealing with people in the ambient chaos. Its as close as Ill get to a perfect game.
My son has had 2 parties there now. Its the best. The boys have so much fun. We had the best party host Jarred who took care of everything. I got to sit down relax & the boys had the best time. Highly recommend it for your childs party
Awesome and friendly staff. We all had a great time and beyond our expectations as there were a bar and live dj music. Not just a typical bowling place but they also know how to put on a party mood. Loves this place and will definitely back again.
Had my daughters 10th birthday here about 10 minutes ago, and we had such a great experience. Our party host, Lainie was absolutely fantastic. All the staff were lovely, polite, and very patient. The food was also great. I would definitely recommend having a party here.
Great place for drinks and bowling. Lanes are great and the bar area is a good place to grab a drink after. Good selection of food available, decor is nice with good music playing.
Fun, vibrant and energetic atmosphere with welcoming and personable staff! Perfect place to bring the kids for some family fun, or have a few rounds with a big group of friends.I’ve been going to Strike Highpoint for years and I always have a great time! Cheap drinks and a great vibe- highly recommend.
Always an amazing experience at Strike.The team are on the ball and always happy to help.From Laser Skirmish through to Bowling and Karaoke, this is a great venue.Play giant jenga, have a cocktail, some pizza and wings, have a good time with mates.Also a great place for a work function.
Myself and my team just took 54 children to this venue for an excursion and the staff (in particular the managerwere so accomodating and friendly! They did everything they could to ensure the children had an amazing time and they were super efficient with organising lanes and shoes for us despite the challenge in having so many children to cater for.Thank you so much for having us!!
I enjoy bowling at this place but it can be frustrating getting a drink or decent customer service. The bar staff are often rude here on a Friday and Saturday night. One night I waited about 15 minutes at the bar and staff just kept walking by. Saw me standing there but didnt think to grab someone to come to service. I think you should have a supervisor or manager there on the weekends to keep an eye on the kids behind the bar. Good place for bowling though and is fairly local just dont expect good customer service every time. Its a hit and miss with the service here.
Walked in with a group of 5 for the the "Cluck Yeah Deal" on Thursday and was rejected due to it being the "day before a public holiday" (how is that even a thing). We were told that there were no deals relating to unlimited games of laser tag and it would cost us around $12 per game and so we left. Following these events we called them up outside the store to see if there were actually any deals available. And what do you know, there was a deal for unlimited laser tag games for $20 per person.Either Strike needs to improve on specifying important details like "days before a public holiday" on their website (cannot find that condition on their websiteor they need to improve communication within the Strike team.
Great venue, modern and tidy, not overcrowded on weeknights, open till late, good spot near the movies and restaurants.Daily deals are a good idea and what makes us choose this joint over AMF alongside the free shoe hire as standard and being a better venue overall in comparison.The free game when you spend $6 at the bar deal on Wednesdays is terrific value.Staff are warm, welcoming and work quickly.18+ age only after 9pm is a good idea too.
120-200 Rosamond Rd, Maribyrnong VIC 3032, Australia, Glenroy
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