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270 Albany Hwy, Albany WA 6330, Australia, Albany
Off Albany Highway, this low-key motel in a simple redbrick building is 3.2 km from both the Albany Entertainment Centre and the Brig Amity sailing vessel, and 7 km from the 18-hole course at the Albany Golf Club.The casual rooms and apartments feature flat-screen TVs, Wi-Fi (fee), minifridges, and tea and coffeemaking equipment. The 1- to 3-bedroom apartments add kitchenettes. Room service is available.Breakfast is offered for a surcharge. Additional amenities include an indoor pool and a hot tub, as well as tennis/basketball courts, BBQ areas and a kids' playground. There's also a warm restaurant/bar.
Management kindly moved us to a more suitable room when one became available.
The painter needs to be brought back. Hes got paint everywhere. Room dated but functional.
Great price decent rooms polite n nice host
Nice and clean...staff very friendly and close to the town centre
Staying at the Sleep Well Motel felt nostalgia for me. The service was friendly at check-in, and throughout, and he was very informative of local activities to do with my son during our visit.My son felt the room was like home for him... Tidy, with basic essentials and comfy beds. The hot shower was exactly what we needed after a long drive and being in the cold temp.The heated spa was a plus after each adventure.We enjoyed our breakfast very muchly, it was a great way to start our adventures.Thank You for your hospitality.
Did sleep well beds very comfortable
Fourth time staying here and highly recommend. Yes the place is a bit old but has been keep well maintained.Unit 14 has a tv in both bedrooms and the kitchen/dining room.Unit is very clean and slight smell of bleach which means its been properly cleaned. None of this chemical free cleaning which doesnt work.Host is very accommodating and such a great person to deal with.Recommended the beacon and eggs for breakfast. :-)
Rooms arent amazing, alright for the price though.Still the best shower pressure Ive experienced in a hotel. My room, anyway.The owners were foreign, European but not sure where from exactly. Maybe France. Food was lovely too, delivered to my door.
Very friendly staff. Well maintained room and facilities.Good value
Comfortable rooms hot shower, comfortable beds. Friendly staff. What else do you need. Will return on future trips.
Awesome motel and the staff are lovely. Highly recommend
If I could give 0 star I would have. All the good reviews must be owner’s friend.I was disgusted to stay but we couldn’t cancel the booking had to stay . We were travelling from north to south of WA and with same room charge we got the good room but this one we pay dollars more .smelly hair over blankets. Seems like they don’t do washing sheets.
The accommodation is pretty spacious & clean, we had a comfortable sleep both nights aswell, the only thing is it just needs updating in the rooms etc, other than that we had a good stay here
The worst motel i ever stayed in. We were packing the stuff but it seemed like the hotel cleaning staff was in such a hurry that they entered our room without even knocking the door, well before the checkout time. No Manners. If you really need to sleep well don’t go to SLEEP WELL MOTEL,wouldn’t recommend this motel at all.
Beds were good we booked a 2 bed family room ok but old style when you come back k to motel only kitchen chairs to sit on and relax no sopa or lounge in kitchen very uncomfortable went to shops to try and find something comtfortable to sit on finished up going to relations and borrowing 2 camp chairs did go to staff and complainEd but ignored will never go there again
Rooms are older style but clean and comfortable. Easy access and even being on Albany Highway, never heard a thing. Nice and central to everything. Would go there again.
For the price I really could not fault the place. Clean rooms with comfortable beds and all the amenities you expect like tv, tea and coffee, fridge, hair dryer, iron, microwave etc. Great spa and heated pool area and not a bad location.with ample parking and play equipment for the kids.
Fantastic little motel with parking right outside our door. Great little set up had all we needed. Close to major town, shops, restaurants. The bed was so comfortable, loved the ensuite, colour scheme very calming. All the staff were exceptionally friendly and helpful. Would definitely stay there again.
Review:The staff is very dishonest and rude.We stayed for two nights at this place and the day we checked out right after two hours I realised that I forgot something valuable in the room. Immediately called at the reception to request them if they post it to me in Perth and the lady who picked my phone asked me to call in the evening and when I called her later she again said to call next day and this way she kept stalling for almost a week with her false promises. Finally I got hold of her after a week and had to explain the same thing each time I called. This time it was appalling when I requested her and she replied - “how can you forget it”. And when I said what do you mean by that then she replied - “don’t act like my mom. I can’t help you and there is nothing in the room we have checked”.Seriously is this what I am getting after chasing for a week. That’s where good service and good hospitality comes.But the staff here doesn’t seem to understand even the bit of it.Bdw to the owner- it’s very common that guests may forget their items during their stay. Don’t say them how can you forget.I have learnt a biggest lesson that never ever stay in motels like yours. I would rather spend more money and stay in nice place where I feel my stuff is secured.
Have paid the same prices for such better accommodation across the country. Rooms and beds are out dated and our shower was mouldy. No other issues during our stay.
Nothing special. We traveled for over 6 hours to get there. We know we arrived early and the room wasn’t ready which was fine, but my wife needed the toilet and they refused to let her use one.As for breakfast which I thought we paid for we were charged an extra $10 for a cooked one. I wasn’t given any choice for the type of eggs I wanted and it was just presumed that I liked fried. Didn’t mind that too much but the way they were cooked they were totally inedible. I complained which was a waste of time as it was obvious to me that the person didn’t really care.On another occasion after being out for the day housekeeping hadn’t made up the room and hadn’t even left a toilet roll. I went to reception to ask for one and asked if a new person was on housekeeping . They asked why and I explained that all they had done was empty the bin and leave one towel. I was told but they would have made the bed to which I said no.About an hour later a lady came over and gave my wife verbal abuse for complaining. We spent well over a thousand dollars to stay here and would have expected a much greater respect than we got .
we booked 4 family rooms with 2 single beds and we got bunk bed instead of 2 single bed and rooms were OK where as other family got the nice rooms with single bed as booked on the website.When asked for the reason staff was getting irritated and asked us to check out instead of apologize as we request all the rooms near by but couldnt provide.They have heaps of facility available for guest but fox tel not working ,internet very slow,spa and pool closing at 6:45 which was not mention on the website.Kids play ground had only a cabby house.In the name of daily housekeeping they ask you to give rubbish and towel and ask what you need. we find Cockroach in the room.BBQ was useless as one in the pool which was closed at 6:45pm and other one was in kids play area which was open and ready to use in windy and cold weather.Overall not a good place to stay.
Please thank and acknowledge the family owned and operated Sleepwell for their exceptional customer service and care during my stay over the New Years period. Our room was exceptionally clean, refreshing, roomy, and accommodating and had everything we needed including refrigerator, microwave, heating and cooling!!We were also so lucky to experience an amazing English breakfast (which we watched tbe chef make and describeby the very talented chef !! Can not fault this place, so affordable and enjoyable !!
Charged $225 for an average room. Offered coffee and tea...but no milk! Also told Ill be charged if I dont wash my coffee mug! I was happy to pay $232 elsewhere for 5 star quality motel on the beach with a spa, this is not quality, only a rip of.Terrible parking and set up of rooms..
It is a little tired looking and could do with a make over, but, it was great and lived up to its name. Really you will sleep great here. Very friendly staff, and its clean. Microwave there, so that was great, loved being able to have my porridge every morning, fridge, toaster and kettle. So you just need to make sure you take a couple of things to be able to cook with, as only plates bowls cups and cutlery provided. Room service every day if you want it. I enjoyed my stay, and found nothing to complain about. Reasonable price, as it being January when I went and school holidays. Albany is AMAZING
Room was clean but very dated. Nowhere to sit except on the bed which was fine for sleeping but by no means for sitting. Other comments about Sleepwell beiing value for money make no sense - $741 for three nights, room only, even in early January is expensive. Restaurant is open only for breakfast which we didnt try. We wont be back
Arrived for booking and was “ looked up and down” “ No customer Service “ Was spoken with disrespect” was descriminated for being different and was laughed at. Whilst I had done a 5 hour trip early hours of morning only to arrive to be treated disgustingly poor attitude from the owner that runs sleepwell. He is a poor, rude and up tight pig that deserves bad karma which I’m sure he has , I will not be attending again and will make sure everyone hears about this place with how they treat their customers.
Budget Motel so dont expect anything fancy. However, the room is spotless, the bed is comfortable and the water is hot. The perfect place to come back to after travelling and sightseeing around Albany.
Wouldnt say its worthy of 4 stars. Firstly when at the front desk the woman there wasnt very friendly then in room 19 poorly clean, the shower pressure was extremely song and painful. The for room 25 its totally different room 19 is old as hell while room 25 is freshly furnished. Needs a bit of renovations. It was okay for 1 night but thats all
Absolutely fantastic customer service. I have two children and we weren’t sure about all sharing the same room that I had already booked. The staff at Sleep Well motel made sure we were well accommodated in a bigger room and at a wonderful price. We will be staying again as will our family and friends.
Considering it was on the main road it was quiet. Bed was comfy, its an older place but clean. Bathroom plumbing makes noises but no drama. Reasonably priced, good location. Wifi good and I was in 18. Would stay again.
On arrival the room (we ordered though a third party online booking source was incorrect by not having a bed for our son. The staff provided us with a free upgrade to accommodate us. Pool and spa were great. 👍
I stayed here for 5 nights, good shower pressure, quiet, nice pool, spa and bbq area. However the hospitality was disappointing. The blankets on the beds were just pulled up to appear like they were made. Rubbish is not collected, the only thing they do in the bathroom is replace towels and mop up the water, sink and bench were not wiped down. You are expected to provide your own dishwashing liquid and wash your own dishes unless you want to spend $10 for the maids to clean it. When I asked why the dishes were not being replaced I was spoken to very sarcastically and rude.Would not recommend.
Pool and spa was wonderful, plenty of linen and units were very clean. But self contained kitchen was so slim and small that you had to do the side shuffle to get in and no lounge to watch tv on. No pretties to make it homey. Wifi wasn’t good.
Unfortunately not a pleasant experience due to toxic/cleaning chemical smell of the room and unsavoury odor coming from air conditioner.Safer biodegradable/non toxic and fragrance free cleaners are available and an effort should be made to put the health of visitors as the first priority.Just being honest with the observations.Reception however was friendly.
one of the best motels in town. we wouldnt go else where because the hospitality and feeling of home away from home is no where else. the host is great and always welcomes us with smile. the rooms are spacey and tidy, convenient location and if you need handy tips for fishing just go to the host. thank you for wonderful experience of motel again. cheers Shah Family.
The location is great central to everything. Rooms have reverse air con, always neat, clean and serviced daily. Toiletries, tea, coffee, sugar, microwave, toaster, kettle, crockery, cutlery and fridge are provided. They also have a laundry and very popular heated pool. We have been staying at Sleepwell for a number of years and will continue to do so. Thanks to everyone there.
270 Albany Hwy, Albany WA 6330, Australia, Albany
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