Sheraton Grand Taipei Hotel in Taipei

2022/08/23. A terrible experience on checking in process, we spent around one hour and 10min on checking! Cannot believe it… I recommend you should have early preparation or more man power support it! Not just said that’s government issue… complicated procedure…! You cannot improve since problem is always not from you

A deluxe hotel located next to a MRT station, and also not far from Taipei main station.Also, due to the nearby Legeslative Yuan(??, what a strange translation), protests could be intermittently heard, just enjoy it?

Place was good. But service could improve in terms of staff friendliness and helpfulness. Service is really inflexible and inconvenient.

First impressions it felt a bit dated (pool is a bit datedhowever once you experience everything it has to offer you won’t be surprised why it’s a 5 star hotel. Food and service is where this place excels. The rooms are very comfortable and a bidet is a must for every 5 star hotel!

Very clean and staff is professional, food is good but not worth the price. Amenities are great and gym is very big.

Director King Room with access to Executive Lounge (next day breakfast included); adequate gym and saunaAttentive and kind staff; located in city center and close to train and MRT stationGreat choice for staycation and city explorers!

Good location and amenities. Rooms are clean and tidy. Restaurants aplenty. Convenient to MRT, train and bus.Beautifully decorated and well serviced.The hotel hosts great parties and are busy with guests - in a good way, place is lively.

We followed the trend and came to enjoy Junes special "All you can eat Thai food" at Sukhothai restaurant. Food tasted as good as I remembered. Understandably portion is smaller than usual because its all you can eat. Prompt service including "its time to go". For the first hour, food came to the table was fast. Then it slowed down quite a bit. Overall it was a good meal.

No room service. And can’t use restaurants after 8:30pm so if you’re planning a long day outside recommend to have dinner elsewhere before returning to your room (There’s basically no available places except McDonald’s btw.)This is a fairly inconvenient trait for a 5 star hotel like this one. Can’t say this was an impressive experience in that sense.

Great location and good service. Taipei main station is walking distance. Room is old but facilities and condition is still ok.If you need to airport or other cities on next morning, this is perfect place to stay.Subway is also very close, just in front of hotel.