Saffron Indian Restaurant in Dammam

Rooms are pretty good but need some enhancements in facilities such as Wi-Fi and TV System. Provided free Wi-Fi is okay but slower. Big TV screen is provided but which is not a smart TV.

Pretty centrally located .The rooms smelt musty and the bathrooms were dirty .I had a stained towel In my room.The service was absolutely pathetic . The spa jacuzzi did not work and the lady argued with me that it needed to be shut for 10 mins inspire of me telling her that it was shut f0r over 20 mins. I asked for some personal care products as I could not go out to pick it and was denied because they had already sent 2.The guy didnt even bother to get back to me.The windows were filthy and stained. The minibar was empty with no information.The club lounge had poor food and plastic cutlery .The only nice person was abdullah at the receptionThe experience was not like a marriott at all.we went 15 mins early for breakfast and the guy was hesitant to take us in even though the buffet was almost set and we had informed the reception at the time of check in. Asked for an omelette, was denied since it was 6.20 and not 6.30. We sat there till 6.50 but no one came to ask at 6.30 if I would like an omelette. Was denied a simple cold coffee and was told only hot coffee is possible.Big disappointment

15 years ago Sheraton management purchased a projector for the Banquet hall. I just surprised it still in ICU... But not yet dead. Please updates technical such things

Sheraton Hotel is the most common place in Sharqyah they have a good hospitality and great services for weddings. I attended there for many events and always is great to be there 🙏🏼

Very unique locationBut facilities are old and outdatedI tried their restaurant 2 times and didnt like itFoos is below average

The room i stayed is was large, but dated. It felt like something out of Europe in the1960s, It was, however, cozy. The view of the water was nice but the window was bad, dirty and at night it distorted the light shining through. The bed was VERY comfy, and the restaurants in the lobby were nice. The location was ideal, had a main drag that one could walk down, if you are into that kind of thing. I would recommend this hotel.

One of the oldest and grandest hotel in the Eastern Province. The hotel is big but unfortunately everything is outdated. Sadly I saw a lot of trash in the parking area.

The worst customer service. Servers dont circulate the lobby frequently enough for drink orders. You have to call the hotel three or four times for someone to answer. When transfered to an extension you get an immediate hang up. It is like this hotel culture screams, "we cant be bothered" !!The only redeeming area in this place is the ladies spa, when they answer!