Ramada by Wyndham Alpena Hotel & Conference Center in Alpena

The room was clean, plenty of towels, cups and coffee for the coffee maker. Water pressure was kind of low, but we were on the second floor so that may have been why. Our room was poolside, which was awesome. And the pool, FANTASTIC! Very clean area, well maintained even with staffing issues, the hot breakfast was exactly that and the staff was helpful and professional. Definitely will go back

Hot water in shower was broke. Cold showers only. $178 a night far to expensive for the old hotel. Pool area nice, but they kicked us out at 10am on a Saturday night from using the game room (by the pool). Very odd. Staff was great. Just need to update a few restrictions, do a better job keeping rooms functioning and all would be well.

Room was pretty clean. Air conditioning worked well. Staff was nice on check-in. Outlets and bathroom fixtures were all in good working order. I saw some negative reviews on here but I guess I didnt have that experience. Its not the Ritz Carlton but it seemed pretty decent to me.

The place is great, small rooms, beds we had where kinda uncomfortable. Pillows loose there fluffiness after awhile so I had to turn them over. Our room wasnt cleaned thoroughly but theyre short staffed. Great family place. They have a arcade room, a bar and a pool room that had arcade games, pool table, mini put put golf, bouncy house, hot tub, sauna, ping pong table. Overall its a great place to have fun.

The hotel was clean, friendly, great breakfast, it had a pool and fitness area and game room. The best part was the assistant manager Trista who was very helpful to me. I had booked an extra night with hotels.com and was trying to cancel it and she went out of her way to try to help me in contact them. I would recommend staying here and I would come here again for sure

The toilet will maybe flush after 3 or 4 triesWe asked for 2 Queen beds upon making our reservation and I dont even know what size these are...maybe a double at best. Roughly 1ft wider than a twin.Your room is either freezing or hot and humid.And the kicker...their hot tub absolutely fried and bleached my hair.They did not have our full reservation...they handed me 3 different papers with 3 different prices and I had to argue each one, even after showing our confirmation email, before we were given the correct price. This was not the fault of the worker that was helping us either. She helped as best as she could.We also blocked out several rooms and we are scattered everywhere after making reservations weeks in advance.I will say, the staff is very nice. Im hoping tomorrow the GM will reach-out as promised.

We had rented out 7 rooms for the weekend for my daughters birthday party. The main room we were going to have a party in was room 136. We had paid for the room for 2 nights in advance. After the first night, my kids woke up covered in bites. After further inspection, the pull out bed/couch was absolutely covered in bed bugs. We informed the front desk immediately. They came and bagged up all of out belongings and washed everything and moved us to a different room which we still paid for. We have been calling over and over and over to speak to the manager regarding our refund for the second night that we never even stayed in room 136 and they have yet to return our call and issue our money back that we paid for in advance. We didnt stay in the bug bed infested room the 2nd night, so we are fully entitled to our money back. Not to mention, the entire staff knew about the bed bugs after we brought it to their attention and they left the sliding doors open were random people were coming and going in and our of there all day and night. We have multiple pictures and videos showing this as well, along with multiple bed bug pictures and bites on my children. The staff was cleaning the room next to it with half the lights off, no wonder why bed bugs were never found. This is absolutely ridiculous and sooner or later, the entire place will be bed bug infested with the way they were just letting people run in and out of there with no sort of protection or warning. Absolutely disgusting.