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Gulyali Mevki, Rize Cd. No 23, 61000 Trabzon, Turkey, Of
This contemporary beachfront hotel is 3 km from Trabzon Airport, and 9 km from both 13th-century Yeni Cuma Mosque and ancient Trabzon Castle.Bright, modern rooms come with balconies, flat-screen TVs, minibars and free Wi-Fi. Upgraded rooms add pull-out sofas and sea views, and suites add living rooms and separate bedrooms.There are 4 sophisticated restaurants, including a Lebanese eatery and a sushi bar, plus a hookah bar and a cocktail lounge. Other amenities include a private beach, indoor and outdoor pools, a fitness center, and a spa with a sauna, a steam room and a hammam.
Very classic, fancy. 5 stars for everything. Big rooms, helpfully reception. 9 minutes from the airport. In front of the sea. Calm
Nice services, varied morning breakfast, great view, close to the airport (reception in the best picture)
They are not cleaning the rooms well the cup and the heater are so dusty and dirty, the AC is soo hot and when we call them they said it is system we can’t change i took 3 rioms all hot and the internet is the worst i ever tried
Excellent hotel for staying in Trabzon. Comfortable, clean, modern, location is superb by the main road and beach. Food is good and staff are friendly and helpful. If you book Seaview room then you can enjoy the sea from your room. Beach side walkways, garden, sand beach, playground and swimming pools are added value for comfort and fun. Highly recommended.
Don’t waste your money!! I can’t find the word to explain how they ruined my wedding day !! Frontdesk and manager totally unprofessional and rude !! My dear Arabic friends don’t choose this hotel!! You can find way better hotels in that area !!!
Worst experience ever. That manager made my most important day nightmare !! Front desk manager totally unprofessional and rude !!
Good hotel, very slow service..
Food quality( breakfast and dinneraverage ,and can be much better for 5 stars hotel.Far away from groceries,markets pharmacies and attractions .Being close to the airport is a disadvantage because of aeroplanes noise .Other wise its modern,clean Luxury hotel with a lot of amenities including Spa pools,turkish bath etc.Staff are helpful and nice
Great place to stay, comfy rooms, great sea views, like the Cafe,
One of the worst, if not the worst 5 star hotel I’ve been to.Overall, I wholeheartedly do not recommend that you stay in this hotel if you are visiting Trabzon.
the place is very good and it is the best hotel in trabzon but the staff is very bad. for two months i come and sit in the lobby balcony, sometimes i eat dinner and drink tea but today i came they told me they will charge me 100 liras service fee because i just ordered tea.
Very bad service. They take a service fee of 100 liras because I only order tea, tea and water every day, they ask me to force me to order more than two hundred liras, they lie to me, they say sitting outside is reserved, the service is very poor and not worth the visit
Workers are very rude all hates about arabs dont recomment to go
On 2, September ،2022, at 9:40 p.m., I canceled my room reservation, I went to another hotel to abuse reception staff, especially the Arab girl in reception
Good and beautiful comfortable hotel in tarbzon
Bad experience , unfortunately they are not professional i booked room and i came late and they give me different room .they told me they will change and i come again and they didn’t change any things!
Does not have little amenities like universal adapter.
Excellent serviceNice viewOne of the best hotels to stay at in Tarabzon
Special shout out and thanks to Hatun and Cagatay from the lobby lounge. Had a memorable and pleasant stay.
I had very bad experience at this hotel they gave my room at 7:30 pm and i waited at for at least 3 hours to check in and the manager (osman was very rude person unfortunately
Beach view was good. Airplane sounds noisyBreakfast was nice
Hotel is great but don’t ever book city view to much noise from highway with bad windows isolation is a nightmare
The room service is very bad, they doesn’t change bed sheet, doesn’t clean the coffee table. try ordering food and you will wait forever . The staff doesn’t talk English and even don’t bother to learn. Overall I wasn’t happy with my stay.
One of the best hotels they even gave me their room cards as gift
A luxurious hotel in an ideal location for easy access to all market and also to many attractions. The room service staff are charming and friendly, the same with guest relation (experiencedesk and front desk. Rooms are spacious and very good breakfast is served here. They made my son"s birthday a total different experience with their generous surprises.
Terrible costumer service, no hospitality at all. Staff are horribly trained at reception as they are very unwelcoming. Lobby bathroom is not kept clean as there is a bad smell and tissue thrown everywhere. Broken shower head.
They double charged us and when we told them they didn’t even apologize they said we are humans not machines and made it seem like they didn’t do anything wrong. I would understand if it was a 2 star hotel, but a 5 star hotel these mistakes shouldn’t even happen, the staff should be better trained! They didn’t believe me when I said I paid and kept on asking if I only booked 2 rooms, excuse me just check in your advanced system that shows by name how many rooms an individual booked. completely unprofessional
Worst hotel , reciptionists are not friendly nor welcoming, rooms next to elevator are living hell.
Save your money. I don’t recommend the Hotel for anyone. Easily one of the worst hotels in all of Trabzon. They charged me for 5 rooms when I only booked 3. And they don’t know any other languages than Turkish, which is a major downside considering this is a Tourist Hotel. The breakfast had very limited options and the food was stale. They also put HOT MILK inside my sons cereal! The room and facilities were decent. But the service was horrible. The restaurants inside the hotel were even worse. They brought out the main course BEFORE the salads/appetizers. And the quality of the food was horrible. The restaurant is a 3/10.I wish I visited another Hotel. This Hotel made my experience at Trabzone horrible.
Amazing hotel from all aspects. Stunning nature and view, breakfast was delicious and the restaurant was clean and well-kept! I love it and I’d love to revisit it.Thank you
The number 1 hotel in Trabzon ,worth every penny. The staff is sooo nice and the whole hotel is very clean and organized.💯💯💯
This is my second time staying at the Ramada Plaza Hotel and both stays were amazing. If I am planning to visit trabzon for a third time Ramada Plaza will definitely be my first choice. Highly recommended.
Very bad service and price is too high! I went to Ramada hotel in Trabzon for 1 week stay with my entire family (7 peopleand we ended the stay after one day. Hotel has good facilities but price is way to high! You dont get what you pay for! The entire service at the hotel was very bad. The service at the restaurant was the worse. They dont even clean up after each customer. We ended up by shifting table 2 times. The dont remove the plates at the table. We checked out the 23th of June 10 am and we went to the desk to give them the feedback and no actions were taken and they didnt even listen. I told that i have stayed on more than 100 5 starts hotel and have never experienced so bad service and the receptionist told me that we were allowed to choose another hotel. If you want a hotel with very good experience and good service please stay away from this one. We ended up paying 360 euro for one night because we wanted to have a good experience but that wasnt the case!! The last impression at the reception was the worse!!!
Room was pleasant, clean and neat!The staff were friendly and helpful. When my husband got ill, the staff were helpful and concerned.I would like to thank them all!
It’s very nice and the location is fantastic But the price A little high & very nice view & all the stuff polite 👌🏼
Best hotel in Trabzon, bet location, good price, the staff was kindly, good restaurant.
Me and my missus ordered drinks in the bar and the mojito was hideous. I would expect that a 5-star hotel would make sure that the bartenders have the skills to make a simple cocktail. When we asked to change the drink, they said they could not do anything and that we needed to pay for a new drink. As for the rooms, I have stayed in lower star hotels which were better in this aspect as well. You can hear a lot of outside noise, it feels like you are actually sleeping inside the mosque when there is a call for prayer and the curtains let light in. Breakfast is actually not as bad. Overall, I wholeheartedly do not recommend that you stay in this hotel if you are visiting Trabzon.
I love this Beautiful hotel nice views on the Black Sea …
One of the few 5 stars Hotel in trabzon next to the beach , rooms are nice nice interior, hotel design is great , the breakfast buffet is delicious with many food variety and the swimming pool is big and good for swimming, they 2 pools and one covered with warm water. To reach Meydan center u can take mini bus from outside the street it’s around 15 minutes
I only visited the restaurant not staying in the hotel. Resturant in worth a visit, they provide meals that you rarely find in trabzon, service is good. View and the setting in the balcony is incredible. Very quite but also expensive to trabzon level. Would go again.
Good experience.Stay was good. Food arrangements were good.Language problem were there.Staff should know atleast some English words that comes in day to day stay of tourists.
Lovely hotel, one of the best in Trabzon .. A very clean and well-kept hotel ,,, their service is just above and beyond .. I would go back again .. The hotel has a pool, spa, and more .. Amazing dining room .. with a sea view and close to some excellent restaurants 🙏 🙏💐
Near to airportComfortable bedsVery good breakfast area and variety of recipes every dayBut slow in service or they ignore like we ask for separate beds till we leave they didn’t do also cleaning the rooms is not satisfying they don’t put tissue or soap and bath accessories every day if it’s been used I called the reception she said sorry we will bring now and no body came at allI don’t think i will b
The hotel in general is not based in the active part of the city.The breakfast serves substandard items. The cleanness is average in comparison to the prices paid. Dusty rooms- balconies for example.Since this is on a highway, its almost impossible to keep the windows open due to the busy traffic noise.For me, I wouldnt consider Ramada Hotel for my next trip to Trabzon.
So bad internet small rooms and no entry to black sea. Everything you have to order such as water , tea envelops..3etc. They will never reply your order on the phone. No english speakers. No turkish coffee in the breakfast. Everything is selfservice and very costy
Very horrible experience, the place is very nice with an amazing ambience and view, but the staff are very inefficient and careless, we’ve waited past the check in time by more than 4 hours and they didn’t even give us a good reason as to why the delay was happening.We had to call the manager, he came and couldn’t even explain or give a reason why the delay was happening.One of the worse experiences I’ve had as a guest at a hotel.Not to mention that several other guests had the same problem, it was not an issue that only we had.Most of the staff don’t even speak English and are very hard to communicate with.Whenever we ask for anything, water, tissue, it takes ages to arrive.
One of the worst, if not the worst 5 star hotel I’ve been to.The hotel itself is very nice, but the service is atrocious. We received our rooms 7 hours after check in time without any reasonable explanation, the manager himself just kept saying its their fault without any reasons.Our room wasn’t stocked with anythingThere was no iron boardWhenever we order anything like water or tissue, half the time they don’t even bring it up and we have to go to the reception downstairs to get it ourselves.Would not recommend this hotel to anyone who wants any decent service.
The hotel is nice in terms of location however the facilities are not great and the customer service is very bad! There is a very limited free wifi which is not ideal, room service/reception never answer the phone, food orders are always delayed or ignored and the spa needs an upgrade to their services.
Wifi is very very slow , staff unwelcoming and not pleasant unable to communicate in English not even smiling at all, breakfast restaurant needs more attention to cleanliness and food handling. Many restaurants and amenities are closed and not used at the moment.
Only five minutes from Airport! New modern and clean . Good variety of food for breakfast. Got all the needed facilities gym , spa , games room .enjoyed the see view , we had a lovely stay and totally recommend the hotel .
Gulyali Mevki, Rize Cd. No 23, 61000 Trabzon, Turkey, Of
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