Prezzo Italian Restaurant Windsor in Delcevo

Had a really nice meal here.Servers were polite. Gosia was really welcoming, friendly and warm.Lovely views too. Linda

We arrived few minutes before our booking...20mins waited for service no one came even to offer us even water ..The restaurant was not busy which annoyed us even more.. So we just left..

Walked in and were seated almost striaght away, it was only 5pm though. It Looks like it can get pretty busyatwr so could be worth booking if youre after 6:30. Food was nice, we all had pizza and they were generous with he toppings.

Lovely meal & staff were very helpful, friendly

Average. I know a place in Nepal that serves better pizza

Didnt have a reservation but was seated straight away. I had a nice meal, but my partners wasnt very nice.

Robin at Prezzo Windsor was an absolute star. Going above and beyond for all tables he served and working tirelessly in between so the restaurant was clean and welcoming. My best ever experience in any Prezzo. Robin I hope you are recognized for your hard work!

Brilliant service from one particular waiter. Worth his weight in gold (cant recall the name.....tall with glasses, worked the evening of the 3rd September). Would go back again in a heartbeat. Food was lovely and they were very child friendly. Five stars!!!

visited and lovely staff but food service was appealing. we waited 40 minutes between starter and mains.

Superb food! Very friendly and informative .😊

Great service, food was delicious 👌I highly recommend gnocchi with sea bass, will definitely return

Order delivery, arrived fast. I guess because they didnt bother microwaving the pizza for long as it was stone cold. This is spectacularly bad. When a salad is the best thing you get from a pizza place you have an issue ahahaha. Looking for a pizza hut or dominos to get something at least hot while the wife chucks this in the trash.

Absolutely awful - this brach lets the Prezzo brand down. Visited on a Sunday evening with my family, the staff that evening were hopeless. When the food did eventually come out, it was cold and not enjoyable. Really needs improvement.

I was very amazed by the service that we were given with a family of 6 inc 2 children. They were very nice and patient. The food was really good as well and also had a nice air conditioned restaurant. Very helpful and nice clean toilets.They even provided an free extra dessert for the kids! Couldnt be happier and made our visit in Windsor so pleasant. Highly recommended! Thank you!

I had a delicious meal in this restaurant, especially thanks to my waitress Gosia who was very friendly and nice, I had a great time. thank you for this very fast service and see you soon!

Not a nice eating environment, especially with spilt food on the wall that could easily be cleared up. With the prices they charge, you expect a lot better.

Service was good but it doesnt make up for the lack of flavor in their food. Ordered the Spaghetti carbonara al forno and oak smoked salmon penne. It was brought out extremely quickly which gave me pause and as soon I tried it I knew why. It was microwaved and they didnt even season it at all. I had to add salt and pepper for the first time in my life eating at a restaurant. The salmon wasnt fresh at all. It tasted just like the Marks and Spencers cooked salmon you get packaged. It really was one of the worst pastas Ive had. Such a shame, especially with those prices.

I had a lovely and delcious lunch there this past week. When leaving I was having an issue with my payment going through. The waiter ( Darekwas so helpful and patient. A situation that could have been handled totally different was handled so kindly. I love that this sort of customer service still exists today. The pizza was superb and if you can sit at the window :-)

tasteless pizza, bottle of water £6!!! service without attention, when I went to pay they didnt accept American Express… restaurant to never return.

Honestly, i usually trust Prezzo as a high street restaurant. But the Windsor one was truly shocking.I ordered a bruschetta, it came on a pizza base. And when i challenged it, the manager said it’s been the same since she’s worked there in January.I ordered a drink that never came … and our waitress said well i put it through but i don’t work on the bar. Shifting blame.Rude staff, slow service and i imagine the chef is just learning the ropes. Not worth the money. The only good thing was that there is a Wetherspoons next door.

Nice restaurant, great location. Right outside Windsor Castle. Food was good, service was mixed as inexperienced waitress got order wrong. Management stepped in to sort out but order took too long to process. Hopefully staff training will help and I would still return. Parking available at 3 nearby car parks.

I mean the view was magnificent and the staff service was fantastic but the food tasted like nothing . All four meals were bland , tasteless . Never the less the blow was cushioned by the tastecard . Personally , id avoid .

Food ok, but service atrocious. Resturant only a third full and we waited over half an hour for main course. One waitress busy talking, the other 2 hiding away, not wanting to face us. When I confronted them, they busily rushed to the kitchen and seemed to be cooking it themselves as it took a further 15 minutes to arrive. Apolagies and a free drink, but will not return.

Great location with the views of the castle in sight and all amenities in close proximity.Very accommodating, friendly and helpful to us as a family of 3 with a 3 year old. Sat us somewhere quiet and gave little one some colouring. Food and drinks were really good and fast service! We used a money voucher with no issues at all. To access the toilets you must be able to walk down some quite narrow and steep stairs..not sure if there was any alternative upstairs for disabled access as didnt look. Would definitely recommend this restaurant for both families and for couples.

Lovely food, wide menu choice, friendly helpfull staff, good service as we were going to the theatre.Would recommrnd .

Enjoyed lunch here with friends.Value for money and nice food.The girls enjoyed their Prosecco!

Emma delivered us a great customer service and recommended us good food. She is a lovely lady and made sure we enjoyed the food. Enjoyed the atmosphere too. Will be back.

AVOID AT ALL COSTS!!! Terrible restaurant. Just minutes before us an entire family walked out due to poor service. Would not honour a voucher and blamed it on Tesco and said they would call the police if we didn’t pay. If you are part of the scheme take accountability.As you will see from my profile it’s not often I write a bad review but I’ll make an exception here. Bad food, bad service, bad business - no wonder the business is sinking.

Ordered Prezzo via Deliveroo because I was too lazy to walk to Sebastian’s for a takeaway collection. Definitely didn’t have high expectations but omg did a six year old aspiring chef make my order? My mind is so blown my the quality of food that I don’t have the mental capacity to realise I’ve just wasted £70.

Great location in Windsor, facing the castle, the staff is very kind and open to personal request like a slight change to recipes.The restaurant looks clean and well looked afterThe food is good, however overpriced quite a bit.Overall a good experience.

Poor service, food it’s not definitely Italian, had to ask for Parmesan to put in the risotto, prosseco frappe which is supposed have ice was used to put the cork instead!!! Poor really poor !!

Fish was very good, but the rest of the dish was still frozen in the middle. I recommend having a pasta dish as likely fresher.

Just eaten here and it was fantastic for the family. Great food and service. Reasonable price. Great location bt the castle

Food is decent and the view is quite great since you get to see the Windsor castle. Its not 5 stars because the menu is quite limited and I would have preferred more vegetarian options.

Food was lush, especially the pizza base which is one of the best Ive tasted. Good, timely service even on a busy day.

Service good. Food was incredibly basic and I had to send my pasta dish back as it was served cold. The waitress did apologise and explain the mix up but everyone else at the table had finished eating so I was put off my meal. There was no goodwill offer made either! I dont think Ill be going back.

Lovely, comfortable, great food. Unfortunately I asked for a portion of fries with my meal, I had almost eaten three quarters of my meal, no fries, so I had to ask for them. Oh sorry was the reply, 5 mins later fries appear, my meal almost goneShame.

Huge well done to the staff at Prezzo in Windsor. Staff were welcoming, helpful, friendly and very efficient! On a busy Friday lunchtime they worked hard to seat as many people as they could and either gave customers another time to come back or those that were in a hurry, suggestions of alternative restaurants. Food was great and served quickly. Would highly recommend.

Good location, opposite Windsor Castle. Relaxed experience and waiters were friendly and good with the children. Food was standard pizzas and pasta, faultlessly done. Kids menu is healthier than it used to be but they still enjoyed it. Stress-free family dinner.

We went there for lunch, even though half of tables were empty, we were asked to wait for 30 minutes before we could be seated due to the shortage of staff. We went for a short walk before we came back, once we sat down, we placed our orders after a short wait. Food arrived after about 30 minutes or so which was not too much of a problem but quality of the food was very poor. There was rarely any meat meat on my Pizza and chicken was so dry that it felt like rubber, salad leaves werent washed properly. Overall I have to say worst quality food that I ever had in any branch of prezzo so I wont be going back again.

Prezzo does not know how to make a pizza! The garlic mushroom "pizza" comes without tomato sauce or cheese which are the foundations of a pizza. Instead this restaurant uses some knock-off cheap dough and sprinkles a couple of vegetables on it and robs you of £10.70. Next time go to Pizza Express just up the road.

The food was lovely and so were the staff who did their best however they had 3 staff covering the whole restaurant so obviously the wait times were exceptionally long. To cover a large restaurant at lunch time in a busy tourist area (right opposite the castlewith only 3 staff to take orders, deliver drinks, deliver food and clean up is not acceptable for a large pizza chain. Not sure how this happened but many people walked in and walked out.

Had a great visit for a spot of lunch during our trip to Windsor. Got amazing service from Poppy who was really helpful as my wife has an onion allergy and she and the team were happy to do a bespoke sauce for her as everything else had onion. Would happily recommend to anyone looking for service with a smile and good food.

One of the best dinners we have had. Minnie was fantastic! It was rather busy that evening but she and her team held it together wonderfully and her bright composition was so lovely. It did take a while for our drinks and food to arrive but the staff was so friendly and in the end Minnie even offered us our dinner on the house. It was an overall wonderful evening that could have turned out very differently if not for the great atmosphere and amazing customer service displayed by the team! I will be back for sure!

Friendly and helpful Staff. Nice and tasty food. Perfect place for lunch or dinner in a close proximity of a Windsor castle.

Really friendly service and fantastic good at very reasonable prices. I would highly recommend this restaurant.

Disappointed by food. Even Not good Margherita Pizza.Coffee was good. Staff was good.Its near Windsor castle so good to dine in but I think asian people will not love it.Of course vegetarian people will not find more choices in this.One thing was good they allow us to spread more cheese on our food items.

Great staff, a lot bigger inside than you would expect, I ordered spicy prawns in penne, it was nice but I prefer Vapiano, the food came in a timely manner and the staff were very helpful. I would visit again.

Big love for the vegan cheese and the service. Wish there are more vegan options. But over all, its a good restaurant.

Great food lovely waitress but such slow serviceArmed with a 40 per cent discount our visit to Windsor was completed with a visit to the local Prezzo restaurant. The choices for a Coeliac were varied and the children had a good menu too. But the service was too slow. They were busy but two hours for two courses?