Your question has been sent.
Expect an answer!
360 Longwood Ave, Boston, MA 02215, United States, Oak Grove
Counter-serve chain for ready-made sandwiches plus breakfast, coffee, soups & salads.
Tasty tuna cucumber sandwich. Fast line and good service. A winner for fresh prepared food.
Nice pick me ups
Employee attitude is quite variable. Sometimes theyre courteous and pleasant, but other times they act like elementary school kids forced to do their homework and blames customers for their mistakes. Kinda leaves a bad taste in your mouth, ya know?
Good sandwich. Good coffee
Great customer service very good atmosphere
The food and coffee are always great and the staff are wonderful!
Shout out to Marshall for doing me a big favor today and helping make sure my food was at optimum levels of scrumptiousness!! He has an excellent instinct for human customer service (appreciate that he learned my nameand a friendly light-hearted attitude (when I walked in and joked about the thick scent of cookies). I will go out of my way to go to Pret, it has lots of options for someone like me who has allergies and still wants to eat healthy. But let’s be honest, I don’t need options, all I need (in lifeis the Turkey/avocado/spinach/cucumber/mint/basil/yogurt/lime wrap.
The food was good but being where they are, it was a little overpriced.
Excellent coffee & croissants.
Went in around 9:10 and they were still not open
Bonne soupe, bon sandwich et bon café. La jeune femme qui nous a servi était très sympathique en plus, excellent service à la clientèle!
Ive been to no less than 15 different Pret locations. This company delivers just about every time. The food is very good, fresh and fast. The people that work there are awesome too. If youre wondering where to go, this is solid option for a fast and nutritous bite to eat
It is what it is. A little pricey, but Id choose it over Pantera.
I dont go in here much. Always passing by. On this visit, I picked up a ginger shot, and a wrap. BBQ pulled pork. Sandwiches and juices on here are expensive, but taste really good.
Fresh and tasty.
Food Is delicious. But customer service is terrible. Employees were on their phones and talking to each other, while I was trying to pay for my food.
This place is awesome. Besides already being worth the price of their coffee, they do a mystery-drink-of-the-day and if you happen to order this drink then you get it for free!
Coffee as good as Starbucks, but less expensive. Nice staff. Food mediocre.
Usually a good place to grab a quick coffee and sandwich but not good inventory management or restocking system. Usually out of specific coffee roasts or type of sandwiches but when they do have it pretty good
This place is great but just came from there and they had no good sandwich selection. Ask for the manager and was told he couldn’t make the usual sandwiches they have during the day! Not good for loyal customers!!!
Great fresh food at a reasonable price and friendly staff. Love the baguettes
Just had a salad but it was very good. Staff was very friendly.
Entered at noon and ordered a medium light roast coffee. Paid $2.64 and was told coffee was self-service. Thats fine but they were out of light roast and only had half a cup of dark roast. The employee just shrugged when I told her they were out.
Love the burgers and smoothies here! Good prices and fast service.
Love this place. The staff is very friendly and helpful. Everything is always fresh
Nice for breakfast
Best flafel sandwich
Beautiful place. Nice costumer service, good place to relax or do homework or meet up with someone.
In love with the grill cheese
Great, healthy choices. Best oatmeal I have had in ages.
I get a coffee and a pastry here almost every weekday morning. The service is fast and friendly and the staff recognizes a repeat customer. The espresso drinks are actually what you ordered, vs. Dunkins beige version of everything. Im very pleased with this Pret and will continue to visit as long as Im in the area. My only complaint is that the price of food and bottled beverages is a little steep.
I went here for my birthday, because its my favorite coffee shop, despite it being out of state and over an hour drive. The staff was super nice, and the coffee was great, and they offered me free cookies because it was my birthday ! Hands down, best staff and service of any chain.
Bad service, I went there today for a quick lunch and one of the workers were being really rude to other clients and not knowing how to deal with them I think it’s a bad look for the restaurant and a disrespect to everybody.
Great food but terrible customer service. I was present today and there were three people who worked at Pret a Manger in the store, but only one working despite a line of 12 people. After waiting 10 minutes to purchase food I inquired whether there was a manager whom I could talk to. The cashier responded "no." I inquired how to contact the manager and was told there was no way to do so. A few days ago, another cashier charged me $10 more than the items cost and I had to wait for more than 10 minutes to get the money refunded. Love the place, but needs a manager
Decent prepared food and salads. Pretty pricey.
Healthy options for vegetarians.
Amazing sandwiches and coffee!!
Awesome. Food so fresh and healthy. Its all wrapped up but its really good. Not too expensive either.
Great coffee, decent food, albeit pre-made.
They have decent coffee and their pastries are ok, nothing spectacular
Sandwiches and croissants are really goodAs a French I only eat then there
The store gets so crazy busy its not even funny. Its right next to the hospital, actually all the hospitals and it appears to be a place that most of the doctors and or nurses like to grab something quick on break. They handle it well but the store just isnt big enough for all the business they get during the rush hours.
I had the lentil soup (smallit alone was a light lunch. The falafel red pepper sandwhich/wrap was stupendous. Good price for quality.
Good selection of premade sandwiches and salads. I like the falafel wrap!
Only thing I was disappointed in was the lack of outlets to charge a laptop or phone at a location in the middle of a city.
Best lunch near Boston Childrens Hospital.All of the food here is pre-made (pret a manger is French for "ready to eat"but it is surprisingly fresh and always delicious. We have had cold and hot sandwiches, soups, bread, and coffee and if had all been outstanding. The pace of the restaurant in frenetic but the staff is calm, cool, and friendly. Highly recommended.
Expensive but good
I wish I liked this place less. Excellent fresh options for sandwiches, wraps, soups and other interesting and tasty dishes. They have a knack for putting together various foods that make you want to try it all; Ive been several times and havent been disappointed in the least. A bit pricey, though, hence the 4 out of 5 stars.
Have options for muslims
Clean, good simple food.
360 Longwood Ave, Boston, MA 02215, United States, Oak Grove
Your question has been sent.
Expect an answer!
Thank!
Your review has been submitted.
Thank you for being with us!
We will call you back!