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Playtime Casino in Kelowna

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Playtime Casino in Kelowna
3.6
50
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1300 Water St, Kelowna, BC V1Y 9P3, Canada, Kelowna

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Lively casino & hotel featuring table games, slots & poker, plus entertainment, dining & cocktails.

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Playtime Casino
MS
Matt Scaife
10.21.2022
4

Great selection of machines. Good Covid precautions in place. Lots of new updates machines.

Playtime Casino
CT
Callum Thomson-Barks
10.08.2022
1

Called in at 11:10am to get placed on the list for same day poker (NLHE), which starts at 6pm. Was told I was 6th on the wait list as there are only 2 tables (fine). Showed up at 7pm, obviously expecting that fewer than 6 people would have let in the first hour. Was told that I was “off the list” because I had not “checked in” within the first hour and had to put my name back on the list with a ~3 hour additional wait. So I am supposed to come to the casino and waste my time waiting for a seat rather than estimating the proper time to arrive? Excessively ridiculous policy and absurdly small “poker room”. Plus, dealers made multiple mistakes (I.e 3 misdeals in a row). Would not have bothered me if not for stupid wait list policy. Terrible management.

Playtime Casino
DZ
Derrick Zabotel
10.04.2022
2

Havent won anything here in a bit now. But I do like this casino very much.

Playtime Casino
JW
Janet Willms
09.27.2022
4

Free parking is not easy to figure out. But its there.

Playtime Casino
CJ
Carson James (Carson12345)
09.20.2022
2

It’s a smaller casino but thats to be expected in Kelowna. Staff are normally very friendly but last time I went in I got a little wild with the Bacardi and me and my wife Bethany got kicked out! Hopefully next time they can prepare those toilets when they know who they’re dealing with! Sorry Janitorial staff.

Playtime Casino
CP
CACTUS PETE
09.16.2022
5

Won money so Im happy. The table dealers are great Had a great time.

Playtime Casino
DK
Dan Koop
09.11.2022
5

A fun place like life itself just have fun

Playtime Casino
SC
Sally Clive
09.08.2022
4

Seemed a bit bigger than chances in Abbotsford with more variety...I specify Abbotsford as Ive never been to any of the other chances locations

Playtime Casino
RG
Richard Gee
08.21.2022
3

Nice casino with plenty of safe 2-meter spacing

Playtime Casino
PK
Peter Kim
08.17.2022
4

Crazy busy, especially when you go over there during the weekend. They have plenty of staff around. The facility is clean and well-organized. Please know your limit when you gamble - it should fun. Their ATM machines take $3.75 per transaction, just so you know.

Playtime Casino
ML
Mark Lewis
08.16.2022
5

We had fun. Good all round

Playtime Casino
MS
Morgan S
08.15.2022
5

Lucks been good here a few times. (Some times not so much!great atmosphere and selection of machines.

Playtime Casino
AB
Amber Bamber
08.14.2022
5

Clean facility, friendly, helpful staff, clearly posted expectations. I enjoyed my experience.Update: they no longer require parking passes, its free. Theyve updated with video game table kiosks. And a speaker for music to be heard on busier nights.

Playtime Casino
mL
mark Lewis
08.14.2022
5

Clean, friendly staff, good beer. We had fun

Playtime Casino
JB
Jim Bowes
08.07.2022
4

Walked out with more than we came in with. Bonus Day for sure

Playtime Casino
jm
jessi major
07.19.2022
5

Super fun and lively casino, had a great time and a good win! I will be back next time I visit Kelowna

Playtime Casino
DK
Dan Kensley
07.16.2022
5

Enjoyed a weekday visit, I like to play slots and my wife prefers blackjack and we both found exactly what we were looking for in both cases. We also had dinner at the Matches Eatery & Public House restaurant/Pub. Unfortunately my wife’s Mac and Cheese was too greasy to finish, on the other hand my IPA beer was delicious as well as the SearedTuna dish which was beautifully presented and cooked.

Playtime Casino
SM
Saeed Moghaddam
07.15.2022
1

I played betting on both black and red in roulette, but the dealer and the manager stopped me. The manager lied to my face "based on bc law, you cant bet both colors at the same time" I know he was lying and insulting my intelligence, so I left immediately. It just shows the true nature of these evil ppl once they find out someone is using a system and is not a gambler

Playtime Casino
FH
Fadwa Haymour
07.12.2022
1

What a terrible experience. I have lived in Kelowna 41 years and I have never seen such an empty casino. We attempted to have dinner at the Match restaurant. We stood waiting at the "please wait to be seated sign" for several minutes. we also noted a sign saying cash only. I assume from the Rogers ordeal. There were only a few tables of customers and maybe 1 server. We were finally approached a few minutes later finally by what I assume was a manager. She came across very mono tone and unfriendly. she informed us the the restaurant was closed. We stood there confused as we could see a few tables being served. No signage indicating the restaurant was closed like the buffet had when we walked by. We started to walk away disappointed and she followed us to the other side where the casino bar is. We had stopped to look at the small menu on the table to see if there was anything on the menu of just a few items. She then came up to us and told us we could order off the menu of the restaurant we had just been told was closed. It definitely inconvenienced her by her having to bring is water and menus. She then tells us it could be 5 min before the server comes back from the other side. What a terribly run casino! While we were waiting for our food to arrive I then had to go to the customer service desk to get my encore rewards card replaced. The employee that had been left alone at the service desk had no idea what to do, who to call, how to help. While I understand someone is in training they should at the very least know how to dial his phone for help from someone in a higher position. He then stopped two other employees who told him what to do but never showed him how. 15 min it took for a points card to be printed. At one of point he told me because I left it in the machine at the other casino I should go look at their lost and found. Just an over all terrible experience. Could not even enjoy ourselves after that. Disappointed is an understatement. We will definitely not be back any time soon if at all.

Playtime Casino
AW
Allan Watson
07.11.2022
1

Hag at the bar wouldnt give us drinks 10 minutes to close. We wanted to work with her and get something quick, so we ordered a cesar at first, then she complained that it was too hard and too long to make, so we ordered a gin and juice, she had a fit about that one too. She said we were making fun of her, which we definitely were not we were just trying to have a good time and didnt think we were being an inconvenience to anyone. We just wanted drinks and she didnt want to do her job. Will NEVER go back. Were not from Kelowna, and next time were in town, we will be choosing other entertainment to spend our money on. 0 stars

Playtime Casino
BI
Bob Intengan
07.07.2022
1

Promotions seem like a ruse...have not given any rewards despite numerous visits; escalator has not been fixed over several months forcing climb up several steps or risky tiny elevator use because of Covid. Two handicap parking spaces on street in front of Casino almost always occupied by the same two vehicles for several hours.

Playtime Casino
TS
Tyson S
06.29.2022
3

Not bad, the staff is pretty friendly which is always nice. Drinks are pretty expensive though, there isnt much for decent snacks and the table games are pretty bad

Playtime Casino
KaiserKrusel
06.26.2022
5

I didnt lose money so cant be that bad

Playtime Casino
DD
Doug Down
06.21.2022
4

fun place to have a drink and throw some money away lol

Playtime Casino
LT
Lauren Thewlis
05.30.2022
4

Fun times but left with less money that I went there with...ahh well cest Le vie...

Playtime Casino
MW
Margaret Wilson
05.28.2022
2

Hardly anyone there long weekend in May. Slots were not paying. This is a very small casino folks

Playtime Casino
JH
Jeff H
05.22.2022
4

Great atmosphere, service can be slow but fun place.

Playtime Casino
CH
C H
05.21.2022
4

Love the place, staff and management are great. Love that Poker is back, but please move it back into the original Poker Room with some more tables. The noise from the surrounding blackjack, roulette, etc. is sometimes a little too loud with this current setup.

Playtime Casino
RP
Robyn Patry
05.21.2022
1

Worst casino I’ve been too. Most the staff were great but Erik and Clayton (the managerswere horrible. It was so sad to see a casino with so much potential. YIKES IS ALL I HAVE TO SAY. Do not go to this casino, one google search will find you a better one!! :)

Playtime Casino
bg
brittany guger
05.10.2022
3

Always have fun here, but staff always seem in bad moods, and its always extremely dirty. The bathrooms, floors, stairways are just atrocious. But cant go wrong with slot machines haha

Playtime Casino
KH
K H
05.03.2022
4

Small casino. Went on a Saturday night and no live tables or electronic kiosks were available. Plenty of slots machines, however. Was very impressed by the friendly service from all staff - from the gentlemen checking IDs at the front, the bartenders, pit bosses and all other workers. Closes at 2AM, bar closes at 1AM.

Playtime Casino
CH
Colton Hroncich
04.25.2022
5

Had an awesome time at this casino! Was only in Kelowna for four days and ended up there two of the nights! They have video poker, blackjack, roulette, etc. Lost of selection of slots and a small collection of table games.Pricing is reasonable in the bar and all the staff is extremely nice and helpful. They are experienced and knowledgeable and overall made the experience a great one!

Playtime Casino
CT
Carol Turner
04.22.2022
5

Loved the friendly atmosphere , lots of games to choose from , had a blast , thank you all

Playtime Casino
CB
Carmela Burtone
04.15.2022
5

Had lots of fun with my dad at the Casino. The personal is really nice & yes I won a few coins lol

Playtime Casino
PL
Patti Logan
04.09.2022
5

Very nice casnio...Went for a bit to eat in the restaurant. Food was awesome and great service

Playtime Casino
cr
cyn rog
04.09.2022
3

I haven"t been to the down town casino since covid first started. Going back now i wasn"t all that impressed. I thought at the very least that there would be a handful of new slots, which there is except they all suck.I cant believe that Im saying this but I would rather gamble online.

Playtime Casino
PJ
Paul Jackson
03.28.2022
2

We just moved to downtown Kelowna and went to this Casino a couple times now, both on a Friday and Saturday around 7-8 pm, which should be prime time. I like table games, specifically Blackjack. Both times only one table was open and was full. I hung around for a bit, but nobody left. No other tables were even close to opening. I have never been to a casino where you couldn’t gamble within a few minutes. They are very poorly staffed. It seems like they are trying to save money on dealers or something. They do have lots of slots, which my wife played a bit. But, when hubby gets bored, the party ends sooner. All around underwhelming experience.

Playtime Casino
MK
Michael Kay
03.05.2022
2

Win a jackpot worth $1988.20 and also for a cheque. Was told no because their policy is only $2000+. $12 people.... Logic escapes them

Playtime Casino
RN
Ryan Nixon
02.02.2022
1

No tables were open to play at limited games and staff , nothing to do other then slots thumbs down.There was two tables open but they were only the no limit Texas holdem no blackjack no nothing else they were the most unfun games and there wasnt any staff for other people to start more games.

Playtime Casino
LF
Larry F
01.26.2022
2

Casino is very nice. Ordered the fried chicken sandwich from happy hour menu in the Restraunt but it came swimming in grease and soaked through the bun into the tray. Didnt take a bite. Asked for more napkins to wipe my hands. Server was nice to replace it, but I sat another 20 minutes waiting for replacement. 2nd one was good.

Playtime Casino
MS
Max Shlafman
01.19.2022
5

I had a great experience. Delta hotel is close so you dont need to drive.Not much customers but its the winter.

Playtime Casino
WH
Werner Hass
01.16.2022
5

Nice place, the staff is very helpful.Match pub a must visit when youre ready for great food.

Playtime Casino
SP
S Patrick
12.02.2021
5

Very tidy. They take their Covid precautions seriously, which is very reassuring. It even smelled clean! The layout was very efficient without feeling claustrophobic. Accessibility was well executed as well. I didnt interact with many staff members but they all had friendly faces.

Playtime Casino
PB
Patricia Bailey
11.07.2021
5

This is a great place for breakfast/brunch on the weekend; its a nice "sit", the food is delicious, and the servers are really nice (and know their stuff). Its busy, so make a reservation. Oh, the coffee is excellent as well.

Playtime Casino
jf
james fanshaw
10.13.2021
1

Honestly its a joke. Hardly anyone there playing. The fact that after parking we have to go out to get in the casino. Really horrible service. Not my favorite. It feels like you dont care as long as you get our money its all that matters.

Playtime Casino
DS
Darlene Stutters
09.21.2021
4

Do you like gambling? If you enjoy gambling this is a great place to go. There are a lot of great new machines, a few older machines,but mostly everything is entirely new which is awesome! There is on-site blackjack, roulette and a couple of other games if you prefer playing with an in-person dealer. Matches, their on-site restaurant, is a great place to eat a delicious meal or you may choose to enjoy a few drinks and some tasty appies. There is also a bar inside the casino which covers all your drinking needs nicely. All in all, since I enjoy gambling, this is a great place to go.

Playtime Casino
LM
Lori McLeod
08.27.2021
4

Went through the day, there werent many people in. The casino was kept clean. As soon as you left a machine there was someone there sanitizing. Felt safe.

Playtime Casino
JM
Jay Morgen
07.02.2021
3

Really lackluster casino. Lots of slots...but not impressed. The bar area was small and food not good Service was awesome, the lady at the til was so friendly and hardworking. I felt terrible for the employees as it was quite hot in there despite having ac??? Kind of thought they would have something cool going on for the re opening after 18 months, no one seemed to really care. Also I dont know why it is advertised as Caribbean themed...nothing to indicate such.

Playtime Casino
JJ
Jason Jeanneault
02.17.2020
5

My mom and I ventured into the casino and were delighted with the establishment and our reception from Tivi and Graham. Both employees ensured our experience was memorable and introduced us to the dining options and slot machines. They went out of their way to ensure we were treated like ladies and enjoyed our stay. We will be back due to exemplary customer service.

Playtime Casino
BG
Brandon Grenier
12.29.2019
5

I came with some friends, but personally, just for the buffet deal. My friends gambled and had some winnings.The Buffet was amazing though. The staff was super friendly, and food was delicious and fresh. My favorite part of these buffets is the digital pop machine with all the extra flavors. Would definitely go back!

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3.6
50
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Playtime Casino in Kelowna

1300 Water St, Kelowna, BC V1Y 9P3, Canada, Kelowna

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