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Unit P3R Block, 13b Paradise St, Liverpool L1 8JF, United Kingdom, Liverpool
Family-friendly chain known for its made-to-order pizzas.
Have not been to a pizzahut for while but pleasantly surprised. Lunchtime menu on a weekday so £10 buffet. Pizza choice was good and always enough there! Good drinks offers. Staff were nice and hada laugh
Brilliant food staff friendly and great prices
Lovely pizza and fries I got mine to take away and ate it at my hotel was very nice would go again any time i am in Liverpool
Had a lovely time catching up with a friend and had a meal at Pizza Hut. It’s been a while since I’ve been. My pizza was tasty and not too overfacing although I didn’t have room for dessert. It was nice to see a place finally do Pepsi instead of the usual Coke brands on offer!👍Service was quick and the staff were very friendly and bubbly. Special mention to Lois and Caitlyn for their lovely service and attention to us😊
Staff were all really friendly and helpful, service was prompt and food up to the usual Pizza Hut Standard. Love the salad bar!
the pizzas were good but Salad bar was disgusting i think they washed Cucumbers with chemicals i complained to the manager and he told me he washed him self Carefully and nobody in here complain about them and we are the only one and he told me we ganna change the cucumbers but they didnt....
Terrible had to fight with the flys while eating. Snotty waitress
Great location, incredible and friendly staff. Spacious and very nice interior design. Great Pizza, salad area is well looked after.
Everything was amazing the food the staff was helpful good experience
Say what you want about COVID, but Im not going back to accept terrible packaging when it comes to food. I will never get used to bags not being secured or staff not wearing face coverings.This is why I usually feel comfortable ordering from Pizza Hut, because their policy says that they secure the food with stickers.However, three times now, the food has come not only unsecured, but slightly opened and squished (see the photos).Update: I called main customer service for the company and they gave me a gift card. So Im taking this up one star.
Great fun place, could easily spend a few hours inside with enjoyment. Great for kids and adults.
Staff was great. Did the all you can eat lunch buffet. Superb pizzas and salad all freshly made. Certainly worth the money.
There was 2 staff members on today 4th may when store first opened at 1130 we were first in and gent who opened door was lovely,holding door as we walk in, given seat, ordered drinks arrive in under 1min then hot food buffet was out with time of getting salad and returning to table. The two staff interacted throughout the entire time we were there. Hatting about all different things and check everything was ok, they made it comfortable although only us was there as just opened thank you
Excellent service from Oscar at Liverpool 1. Very polite and helped us book our food as our phones had no signal. We had the buffet and there was a good choice of pizzas and it was hot. The 4 of us really enjoyed our visit
Love a pizza hut 🤤 Staff were friendly and helpful. Choices are good and the salad bar was nice.
Staff are helpful, dont get lasagne though get better ready meals, pizza mediocre at best, for £30 for 2 people you can eat better elsewhere.
Damn when did Pizza Hut get good again? Its been years since I last went and I gotta day this place has really great pizzas. Really friendly and helpful staff too. Will definitely visit again!!
This picture shows how my pizza arrived. Not only that, it’s so thin it can be seen through, despite not even ordering a thin crust (but it’s even thinner than that). The “crispy” onion rings were rubbery and soggy, the wings had one missing, and the cheesy garlic bread had next to no cheese on it. Use a different Pizza Hut in Liverpool. I’m honestly surprised, I’ve never had an issue with a Pizza Hut before **edit, it won’t allow my picture to upload for some reason
I went today was awful service I needed to tell them to take the plates away then ask for the deserts even though it was all ordered together staff are very miserable need to pay on card only on your phone bad set up
Dont normally like pizza but I had the flatbread with all you can eat salad and diet coke which I could just keep refilling , really enjoyed it.
Just done a order for collection, waited for a while didnt see any servers or anyone on the floor at all for a while.Got pizza and chips, both boxes of food had hairs in the food. The pizza wasnt cut ,and had a random black olive in the pizza box too,Over all it was okay but disappointing.
First order- Complete incorrect order. (Despite this being pre booked around Noon for a scheduled delivery)Second Order Attempt- Undercooked Fries, Pink/ raw undercooked chicken within the Chicken Bites, Missing Whole Pizza, Cookie Dough burnt.Completely understand the busy period for a day such as Valentines, so no fault for the drivers delivering the order. Customer service however on the other hand was not what it should have been. Phone calls blaming the Uber/ Deliveroo driver as well as no offer for support other than contact the delivery service. Understandable to an extent, though undercooked chicken, as well as burnt food & missing items, especially after a second delivery attempt is nowhere near the standard it should be.£65 down with 4 slices of pizza deemed edible over the space of 3 hours. Not a great look.
Very friendly and welcoming.Food quality was excellent.My daughter likes to come here as she can have a gluten free pizza which also included gluten free chocolate brownie.Perfect!
The pizza was good, but the service was abysmal. Staff not interested in helping, reluctantly guiding you. Many items are not available.
Have to over via the app which takes forever to load and then freezes all the time. Much better when it was table service! Also feel like more can be done to make the communal areas such as salad bar, ice cream and drinks machine more covid safe! Food was the usual pizza hut food
Food was delicious, staff extremely helpful. Clean bright restaurant, would definitely recommend a visit
Omg! Pizza Hut is a classic to be honest and a review is definitely unnecessarily for the quality! It never disappoints. I actually ordered it through Deliveroo and got my Pizza hot and fresh!absolutely spot on!
Food was good, extremely busy went at 530 on a Monday evening we didnt need to queue, however a queue formed just after we were seated. We didnt wait too long for our food but a lady on the next table ordered just after us with special requests and we were leaving when she got her food. We were TOLD we had to order on the app but we did see a few people ordering through the waitress.
Pizza Hut tends to always have a dirty sticky feel to it. Its loud and claustrophobic and just plain filthy. The staff were very polite though.
I really dont like having to order by app when eating in and got no help when I said my phone was nearly out of charge. The childs pizza had virtually no cheese on when it arrived and so most of it got left. My pizza was ok but the prices are too high for what you get. I wasnt that happy with the customer service or cleanliness and wouldnt go again.
Freezing cold seating area. I asked if I could sit somewhere warmer and the staff said it is cold everywhere. I said that I might have to leave my coat on, to which she said ok.To be honest it wasnt even the fact that I sat there with a hat and coat on throughout the meal, it was the dismissive staff attitude.Same staff...usually a courtesy goodbye or thank you when leaving a place, or maybe even checking if food is ok during meal.Not for me again that.
Wouldnt bother going. £77 for an ok pizza and cookie dough. Refillable drinks are value for money if you can drink more than 2 in one sitting. No restaurant feeling, more isloated and cashless payments. Walked in, was told where to sit, to order and pay via a QR code and what food wasnt available to have. When ordering through the QR code its obviously using your internet, which seems to stop working at the front door. So your sitting there getting more annoyed at trying to order. Just not worth the hassle or the price.
Weve been coming here regularly for about four years and never had any problems. The foods always spot on, its great value for money and the staff cant do enough to help you. The only thing that spoiled the visit today was a group of customers who couldnt keep their children under control, and then had the cheek to complain about something and insult one of the lovely members of staff by shouting at her across the restaurant. Take your bobble hat off indoors, you scruff.
amazing food, very quick, amazing helpful staff an a very friendly atmosphere, would definitely come again, especially for there meat fest pizza
Meal was good. Waitress was very helpful in taking our order as we were unable to order on the app. Would recommend.
Went on a week day in the day,lots of availability and tentative staff ensuring we had everything we needed. Brilliant food as always and fast service
Nice sized restaurant, fairly quick service - the new method of ordering via their app isnt the most accessible and relies on their WiFi signal which isnt the strongest.Very quiet though, especially for a Saturday night.
Great vegan options and fab service - vegan coleslaw and potato salad would be a great next step
Horrible! With this new covid measure even worse. You need to order IN the restaurant online! If u have a phone to order your pizza fine, otherwise no one will come to take your order. The staff will not help you with the site.. They dont have an app yet! There is no selection of salads anymore.. You have the coleslaw and potatoes one...pizza with a strong smell of yeast. From my point of view, better to buy a Tesco pizza, is better and cheaper.
One particular member of staff went above and beyond for us when we came in late on Saturday evening, i didnt get her name it was a lady with dark hair and a foreign accent. She was Attentive to myself & partner and other diners nothing was too much trouble for her at all. I work in the restaurant industry myself and it was very refreshing to see someone with such a great attitude towards guests. Other members of staff was quite stand offish with us. Overall Our food was fresh & tasty and our deserts was amazing compliments to the chef and a very big thankyou for starting our anniversary weekend off extremely pleasant to the lady i mentioned above! We came all the way from Birmingham i wish we couldve left a tip for her but we will definitely bring it in next time we are there! Very well deserved.
Went with my two children. The menu was incredibly limited although we all managed to find something we wanted. Service was good and quick. Side salads werent exactly what we ordered but let it go. Pizzas were quite tasteless and the sweetcorn on my 5 year olds pizza was burnt so she picked most of it off. Ice cream was bland also. Spent £30 for the three of us. The atmosphere was good and everywhere appeared to be clean with decent social distancing measures.Doubt well be back for a while, just glad my kids enjoyed the experience despite the food being average
Nice food and friendly staff
Although the pizza turned out to be good, I was very disappointed that I paid £20 (so double the priceto get a sharing pizza while it turns out to be a normal sized pizza. I could have had the same for £11 like I’ve seen on other tables. We asked the staff but they assured it was the right one. Feels like robbing.Paying extra just to have it served in a pan I guess... save your money, just get a regular pizza and share it.Other than that the restaurant is clean and social distancing is respected
Went at lunch time so it was obviously very busy. We were told we would have a 20 minute wait but only waited about 5 minutes for a table. With it being very busy the pizza was always fresh but we were unable to get any pasta on the buffet deal because people were queuing for it and it was all gone by the time most of the queue got to it. Unlimited drinks and ice cream for the kids.
Good place and tasty food... I would definitely recommend and would visit myself again...
Great quick service. Got the spicy jack with vegan cheese. Was yummy
It was good overall but last time I went we asked the staff if they could sing happy birthday to my friend like we had seen them do to others in the past. They didnt so we thought they forgot and we asked again politely. They completely ignored us. I was really disappointed with the service last time I went but this time the waiter was quite nice although she never asked if our meal was OK or if we needed anything or something like that.
My 13yr old grandson & I have been visiting pizza hut every year since he was a baby. When L1 opened we started going there & have always enjoyed it..until summer this year. We went to the L1 pizza hut & were so disappointed we vowed we would never return. There were hardly any staff & then we waited nearly an hour for his ice cream as the machine was broken. Our Pizzas were burnt & had onion stuck to the base.The place Wasnt cleaned & tables were left dirty. Trying to pay took nearly 30minutes. No one was interested in our complaint about the food.So all in it was a very disappointing trip. However, yesterday we (warily)decided to see if things had changed, & Im so glad we did! From the moment we entered the staff were extremely attentive & the place was spotless. The service was excellent & our food was served hot, fresh & quickly. We even watched as a gentleman from the kitchen checked the temperature of the food including the salad bar several times & was showing the staff how to check it. The manager Mark was singing along to the music, which was nice to hear & Katie T. our server, was the epitome of efficiency & friendliness. What a complete turnaround & its safe to say we will be back. Well done to Katie & all the staff at L1 for reaffirming our belief that Pizza Hut is the best place to eat. Best wishes to all the hardworking staff. From Jan Murphy & grandson Jack Murphy xx
The waitresses were super nice and friendly! We got our food pretty fast and were asked if everything was alright a few times. The salad buffet was amazing as well as the different sauces! The local was clean and had a really amazing atmosphere. I definitely recommend it, its perfect for a dinner with friends! 😁
Excellent service, very attentive staff and food came mega quick and was very tasty.
Unit P3R Block, 13b Paradise St, Liverpool L1 8JF, United Kingdom, Liverpool
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