Papa John's Pizza in Limerick

Came on my lunch break in the morning. Food took so long to come my break finished and I never got to eat. The person after me ordered the same thing as me yet got served in 5 minutes. While I waited 30 mins, spent €10 and didn’t eat

The staff! My god it was annoying to watch! Around 9pm on a Saturday the guy at the till just kept taking order after order without any orders going out which resulted in long wait times and a gathering of people waiting for food, to top it off he then poured out all the drinks for everyone waiting and left this collection of drinks on top of the receipts all going flat. The manager started helping but was going from the front service area to the back kitchen without washing his hands! The food was hot and nice just like most supermacs but my god the staff hadnt a clue what was going on. The security guy was cleaning tables and doing more than everyone else

I realky love your food l Dontrell know what happened today maybe it was pressure of a lot of custoners but the burger l had was dry

The chicken sandwich was delicious as always but the chicken tenders were dry and not very nice.

Staff are always friendly and the food is cooked fresh😊

Its supermacs. Good grub all round. Great staff.

Very clean and tidy good place to have a quick bite

I always came here when visiting my family in Limerick. I love the food and the fact that they bring the food to you once ready. Only star missing is for the toilet, extremely dirty.

Great to fill the belly after a long pour 😁

Nice staff, dropped my drink they cleaned it immediately & gave me a free refill.That’s quite simply good customer service 👊🏽

Takes ages but still pretty decent spot anyway

Absolutely disgusting. Filthy counters , filthy tables , filthy seats , filthy floors. Dishevelled looking staff, the toilets are a health hazard. I can only imagine who or what is churning out the food and what conditions its being prepared in. Never again

Very happy with the whole experience. For fast food this is a 10. Hot, tasty and they even brought the food to our table. Will go back again.

Nice staff but not as good as the one on the Dublin Road for some reason the food just tastes better

As always the food and service was 1st class.

Food great, but, the staff were speaking the cant, was quite intimidating. Great chicken breast sandwich meal though.

Food to usual standard. Staff friendly and helpful. Only gripe would be delivery rider being allowed in preparation area with dirty footwear.

Good quality food. Very surly staff on the day I was there.

Food was good as always. The girl who served us at the till was very kind and patient. Had a very nice experience 👍

Good food. Clean. Got my order wrong but sorted it.

I was at supermax today what a pleasant experience staff at till were very helpful and kind I was having an issue with my revolut she was so kind and helpful nice big smile on the face which was appreciated and I got my food food was fresh and tasted beautiful id like to give this review as I appreciated the kindness and help I received very important to have good staff like this dealing with customers 😊

Food is lovely but they do not like people flashing of a Saturday night at 3am

Good food and nice staff

"GREAT shout getting those pizzas man. And you paid for both of em. Legend. Im wrecked tired but feel grand apart from that. Def the pizza that did that. And tasty too! It was really puffy and raised and not flattened like some pizzas u get. So happy about that now. Just a brilliant pizza experience all round really."

Food of expectable quality for supermacs, staff friendly.Location attracts quite a lot of dodgy customers can imagine plage can get messy.

Surely in a great location to get a fast food on the go and quick service at that

Went here after the pubs had closed bad choice it was packed to the rafters... We waited ages on food and then when my friend went up to check on the order they were baffled as if there was no such order but we had a receipt. A new order was put through so we had to wait again. Now in saying that I know its not the staffs fault as it was so packed but maybe putting in place a better queing and collecting system may help this going forward.. Now when we got the food it was nice, pizza was tops

Good quality and value for money. Very kind and caring staff and clean and comfortable room.

Very bad quality chicken given, hard like a rock. When complained they brought a good piece.

Great pizza and garlic bread ! Very tasty

Terrible muffin and ive cream. Got served it with the muffin wrapper left on. Sour tasting ice cream compared to other supermacs ive been to.

This place has really gone downhill. Customer service is hit and miss.My advice would be to try other places.Such a shame as it used to be my go to place for a quick bite when in the city.

The pizza great, but thats it and we couldnt use the toilets. Dont know why but we were travelling all day and thats at least a 2 stars off.

Burger was very bad. Three very thin burgers that smelled off. I’ve had chicken in other locations and enjoyed it. I’ve had a burger at the O’Connell location a few years back and it was another nasty burger. I hope to remember to not return in the future.

I dont visit fast food outlets often but my recent visits to this store are deserving of 5 stars, excellent service and being in a wheelchair myself was very quickly directed a special table, thanks for the welcome and being so helpful and nice

Food was prepared quickly and tasted very nice, staff were friendly and helpful, and atmosphere was comfortable overall.

Went they last with family and I ordered wasnt asked for covid cert when my family ordered they were asked for covid cert we were all standing together is there some kind of discrimination going on here ,,,,,,,,, and also toilet had no toilet paper 😳 wasnt there enough of staff working as usually in supermacs theres always a lobby person 🙄

My experience with supermacs where to begin I purchased what was supposed to be a 5oz burger in o connell street Limerick City I went to eat my lovely 5oz burger only to discover my 5oz burger was in actual fact two strips of meat in a bun Im furious over this and I want to make an offical complaint over it and I have pictures to prove it and I also have a witness with a neighbour of mine as I gave the strips of meat in to her dog and he even turned his nose up at it €10.45 for a meal with two strips of meat disguised as a burger furious is an understatement Ill never purchase food in supermacs again and ill never recommend to no one and they blocked my email address over looking to lodge an official complaint about this matter its a joke never again will I go there and 100% wont recommend quiet the opposite in fact cause im gonna advise against

Absolutely dreadfull. Do yourself a favour and do not order food from here. Nearly three hours and the food hasnt arrived. After countless phone calls and staff confirming food was on its way.... it turns out the order wasnt received.Utterly shambolic. I would have been quicker flying to Italy to get a pizza. Dreadfull customer care.Its McDonalds next time....

Not enough room toilets upstairs no code for the door . Too hot inside toilets. Food was good. Service could have been a bit better .

Very rude staff members. Will never put my foot into there. There are plenty other better quality fast food in the city.

Have got supermacs a number of times, got takeaway on the 9th of January. Not only did only some of our order came it was horrible. All chips were soggy, chicken in burgers wasnt very hot no sauces that we ordered came with it. Very disappointing and when we rang to complain girl was very rude and unhelpful. WILL NOT BE ORDERING FROM THEM AGAIN.

Good food however the store is incredible outdated and not in a "its the 90s aesthetic", more like it has that old fashioned look but in a we couldnt afford new furniture kinda way. Its really uncomfortable on some of the blue plastic benches and a lot of the stuff has permanent stains which is off putting. Will definitely enjoy the food again but God please update this restaurant its in the middle of the city it shouldnt look this out of order. Edit: seeing the store reply to me shows they do read comments and take your feedback into consideration, thats an extremely important thing for a company to do so Im boosting my review a star for that.

I wasnt permitted to sit on the first floor where there was lots of room compared to downstairs where it was jam- packed. Very annoying I was harassed by a supermac-guard who threatened to throw me out????????? Photos addedSENT YOU AN EMAIL AS REQUESTED SUPERMAC BUT NEVER GOT A REPLY????

Great value and a good take away

Staff disinterested and rude. Serving very poor quality food at night not realising sober people come in too and notice the poor quality food. Got a snack box. Not filled up as it would be by day. Also chips not golden brown almost white. See pic below

Very disappointed with their fresh veggie burger. They use to have a frozen veggie burger and there had nothing wrong with it, it was very unique and the best veggie burger on the market that I bought all the time and recommended to everyone, who agreed with me that it was the best! But Supermacs have replaced it with a mushed up pile of veggie matter which tastes terrible. Such a shame... Supermacs, bring back your classic veggie burger!!

Garlic fries.. yum yum.. one can wonder why 5 star when we have supermac every corner.. the stars are for the friendly staff..

Very disappointed in service, phoned ahead only to be told that they dont take orders and I must have made a mistake. Would not recommend to any of my friends. Disappointingly it goes on from here. My friends order a meal and wait 40 minutes to sit down. At the point of sitting down (4amwe are told we have it leave, the bouncer (dark hair, facial hair and about 5,10"then goes face to face with my friend because he was holding a plastic fork while explaining that he was waiting for his food for that length of time(while seated at our table. Im so disappointed to say that when I stood up(still at out tableand explained the situation to the bouncer he then began telling me that if I dont sit down he would "forcibly remove" me. At this point I thought it pertinent to record this bouncer, he then tells me hes phoning the gardai. We hand our food back and demand a refund, then leave. Honestly the worst experience I have ever had at any restaurant. Will be lodging a formal complaint.Update: 19/10/18, for anyone reading this, I have not gotten any response from this incident. Beyond "Could you confirm your order, the time and date so we can look into the matter further". I replied with all requested details, and have gotten no response since.

I drop into Supermacs in city centre Limerick because it has the cleanest toilets of any fast food place in Oconnell Street. Plus their chips are fatter than McDonalds and their cooking oil tastes like it is making me fatter. That and the extra large burgers when I can afford to drop a tenner for lunch.