Museum of Memory and Human Rights in Graneros

Worth a visit - for both the architecture as well as the historical tribute to the human rights atrocities that were committed during Chiles time under military junta rule. Many artifacts, photographs, videos and propaganda are on display. Most of it is in Spanish but there is an app with an English audio guide that you can download and listen to as you walk through the museum. Unfortunately it isnt always very clear what path youre supposed to take in order to align with the sequence of the audio so you end up getting pretty mixed up and having to do a lot of guesswork. But hey its free and staff are super helpful

A very well organized museum that tells the story of the time of the dictatorship in Chile and its victims. There are photos, videos, objects and interactive content (the most sensitive parts, such as those concerning torture, are announced through a panel so that you can avoid them if you dont want to see them or if you are in the presence of children).The museum is free and has wifi with which you can download an app with an audioguide (available in Spanish and English).The staff was very nice and helpful.

Emotional and humbling place to visit and so worthwhile. All aspects of the museum are fantastic.

Amazing museum, simply incredible. You cant miss it.

Tour was ok. Not very well organized.

There was a lot of interesting artifacts, documents, and story about this very disturbing time in Chilean history. The audio for English is an application for your smartphone. Worked great, free wifi to download and use it.Our issue was the layout, organization, and presentation. There are indicators on the floor for a suggested path through the museum. They are not very well placed and you tend to get lost and double back. They need to visit the Epic museum in Dublin for an idea of how to organize and direct. The displays have little numbered audio symbols but they do not correspond to the English audio app. You have no way to know which or the 45 pages/audio clips correspond to where you are in the museum. I ended up just listening to them and reading as I walked around with nothing in sync…

A very well put together museum that tells the tale of the time of the dictatorship in Chile and the victims of it.The museum is visually pleasing while still giving off an environment of memory and mourning.

You can learn a lot about Chile history

A museum dedicated to show the abuses, disappearances and tortures that were committed during the military regime in Chile.

Definitely a place to visit. Floor navigation is not easy to follow

Impressive and open exhibition on the brutality of the dictatorship in Chile, which meant 17 years of war against your own people. How horrible is that??? Well documented. Highly recommend

The translations are amazing. Honestly a must-visit if youre in Chile, and a must for everyone.

An outstanding tribute to those who were disappeared and traumatized by the dictatorship of Pinochet.

Wow, it was amazing to see the history of Chile. Such interesting information and so impactful. The wall of pictures was especially impactful, and so sad. I love that you can light a candle for specific people on the wall or in the database. Such an amazing place for remembering what happened and grieving those lost.

Would be better if more signs were in English

Very interestig, of course is a kind of sad considering what it represent. It is well done and clearly shows how that period affected our country and our people. Totally recommended.

Always good to remember past mistakes with the hope that they are not repeated. It would be helpful if there was more English translation. While Chile bore all of the sadness, all the world can learn from it.

Must go to understand more about lack of freedom and tirany that may happen any time

This is a great modern-style museum, but as others have pointed out the information is not very easily accessible to non-Spanish speakers. There is an app you can download that gives you some information in English but its hard to navigate it - the sequence of the audio clips does not quite match the sequence of exhibits in the museum, information about some halls seems to be missing altogether, etc. There are a handful of translated texts (in Englishwithin the museum itself, but thats maybe 20% of the contents.Also worth nothing that the closing time stated here (16:30refers to last entry - the museum is actually open past 17:00, but dont know exactly how late.

Every one should see this. Democracy and human rights are so fragile and could be lost in an instant. Military rule, dictatorships, an.d authoritarianism are just around the corner. This museum is a grim reminder!

Great design for a museum and a very serious and important subject. I think they have made a great museum. Sadly we could not get on a guided tour when we visited, but had to du with the audio guide only, and that was not very good.

Great but I understand its not necessary to have English but I wish there was more consistency with the few English descriptions, but I will definitely come back when my Spanish is better so I can better understand the exhibits

This is one of the top rated museums in Santiago, but unfortunately the translations to English were minimal so I felt like I missed a lot of the experience of the museum.

It was a good experience with an English speaking guide, but without him a lot would have been lost on me. The museum should translate more of the content for international visitors.

Extremely necessary and important place to reflect about the horrors of losing democracy to violent and coward usurpers. This is a mandatory visit, take your time here, dont rush!

A wonderful tribute to human rights and those who lost their lives in Chiles darkest hour.

Takes your breath away, in a beautiful and tragic way. Really well presented and represented. Disturbing images and also real signs of courage and sacrifice. Alot to learn here and pass along for future generations. So much loss for seemingly little gain for the people specifically. Hopefully this museum will continue to flourish and be visited by citizens from around the world.

This is an interesting museum that with additional sources should let visitors understand more the current political and cultural aspects of Chilean society. I recommend taking the audio tour, as it provides a good way of exploring the museum in depth. It took me about two hours to go through the museum with the audio guide.The museum unfortunately misses the opportunity to be a tool for reconciliation and instead it is a one sided description of the events, without going deep into the context and the thoughts of the Chilean people say the time.For example, the only event described in the museum from before the coup is a march in support of Allende. Not recognizing that the country had extreme problems before the coup retracts from the credibility of the whole museum - what else is being hidden or misrepresented?Technically the museum is world class and the building is architecturally interesting. I wish the curators had the courage to take a more balanced and conciliatory stance.History is never black and white. Ignoring the many shades of grey is dangerous in both sides.

Very heavy, come ready to see some serious stuff. Would not recommend bringing young kids. The current exhibitions include the latest protests and the immigration, as well as the dictatorship. Do not be loud or take photos with flash or noise, since there are a lot of families affected by the dictatorship or by the refugee crisis in Chile.

A bittersweet place. One of the best museums I ever visited, thats for sure. A must see for any traveler passing by Santiago. Spare at least two or three hours if you like places like this, theres a lot to see, read and feel.A bitter memory of a dark moment for Chile, and a sweet memento that democracy should and will always prevail.Remember the past so we dont repeat it.

Very important and historical museum. It was a dark time in Chiles history, yet it is worn in brilliant displays and sobering reminders for future generations.They have a tour in English, but I imagine it would be ten times better should they have had a tour guide to assist with the back story of the country.

For non-Spanish speakers I recommend the audio tour (2000 pesos /~£2). Some of the museum has English subtitles on the exhibits, but most does not. The museum covers the 17 years of dictatorship under General Pinochet. While it does not really cover the situation leading to the military junta, it covers a lot of detail of the brutality of the military regime.Entry is free. There are lifts and bathrooms. Recommend to anyone interested in the modern history of Chile.

Depressing but important. Good displays, translation service, affordable. This is a map of all the blacksites during Pinochet

Went there on International Day of the Disappeared on August 30th. There were performances just outside of the gallery. The exhibit was interesting, but it with would have been more intuitive with English translations.

……….Already when you approach this unique structure from the outside you are alread-ii filled with apprehension and expectation of what you are about to encounter inside. When you enter at the main reception and you look ahead the whole wall is filled with an enormous map of the World and below are picture-frames of all the countries in the world that had at one or other time been victims to abuse and the corrective measures that were undertaken to correct the wrong. Only when you see this are you made aware that the whole world has been affected. This building consist of two basements and three floors of all the materials audio and visual displaying and contributing to showing-off the atrocities of the Pinochet period and even the booming of the presidential palace which lead to the death of Allende Gossen as many have accepted that he committed suicide using the AK-47 rifle that Fidel Castro had given him as a gift. The authorities of the day should be commended for this wonderful museum which incident-lii is also a school as the words on the wall outside says “The artist learns to communicate the public learns to make a connection” so very true! It’s almost impossible to describe ones feelings and emotions while absorbing all that is on display here. There is even a whole section dedicated to the contribution of the children who were affected as is always the case in times like these the children come off worst-lii affected. A beautiful room of contemplation with electronic candles permanent-lii burning overlooking the two-storey wall covered in photos of the many whom they know of who lost their lives during this period and there is another wall with a face of an elder-lii lady and the question “?Donde Estan? “Where are they?” as one can imagine not all is accounted for. Tribute is also paid to the Cardinal Raul Silva Henriquez who became known as the Defender of Human Rights in Chile just like Bishop Desmond Tutu with the Truth & Reconciliation Commission’s process in South Africa. Coming from South Africa and having been subjected to and living during the Apartheid era one could only think of the words of Nelson Mandela on 10th May 1994 “Never, never and never again shall it be that this beautiful land will again experience the oppression of one by another.” This is one place that must be visited whenever you find yourself in Santiago de Chile! NB! Entree is free of charge another wonder of Chilean hospitality! ............................

One of my favorite places in Santiago. Entry is free and the museum is well put together to tell a piece of an important story.

The entrance is free. A place everyone should definitely visit, with time and attention. The museum is very large, also contains information relating the Chilean dictatorship with others mainly in South America, as well as some of other countries in the world. It has a lot of videos, photos from the time that are really touching. It has three or four floors of exhibitions for you to see and take your time.

This is a place everyone should visit to gain some insight into the dreadful years of dictatorship through the 70s and 80s of the Pinochet regime. This is a large museum with alot of artifacts from that time together with original film footage and testimonials from some of those who suffered during these years. The ground floor, near the entrance is dedicated to human rights a uses worldwide, but the greater part and primary purpose of this museum is to provide visitors an insight into the suffering experienced by people under thus regime. The written material is almost all in Spanish. You can hire an audio guide for $2000 CP together with a plan witg numbers relating to the audio guide, but it would be much better if they put the numbers on all the walls around the exhibition spaces (a few but not manyas the parts if the plan were not easy to follow, hence it loses one star for me. When I was there, many people were painting human outlines in the yard outside, I guess commemorating those who died for no reason under Pinochet.

Great museum and experience to have a better understanding of the Chilean situation and history.

This is a must see. A powerful museum that informs you of the rise of Pinochet and the atrocities that his regime brought to Chile.

The information in the museum is interesting and well curated. All the information is in Spanish which means you’ll have to rent an audio guide for $2000. My only issues with this museum is there wasn’t any soap in the bathrooms, there are no water fountains, and they could add a few more benches for accessibility.

Wow, be warned that this is a very hard hitting museum, that tells a very tragic story. But it is a great display of videos, and stories. Definitely recommend.

A very interesting insight into a difficult period, of modern Chilean history. Some sections were in English, although an audio guide is available for 2000 pesos. Entry is free, facilities were good. Even in Spanish, you still get to see clearly what it portrays. The Si and No vote was particularly interesting, to see how that chapter ends. No pictures allowed inside.

Really interesting place. Once you are in Santiago you should go there and educate yourself. Entry is free but you can order Audioguides for 2.000 pesos.

A must visit museum when youre in Santiago to help get an understanding of Chiles past and present in a beautiful and modern building. The exhibits go into great detail of the torture, the killings, the disappearings, and the political persecution that took place under the Pinochet dictatorship. Whats also disturbing is that over 40 percent of Chileans voted in favor of Pinochet for another 8 years of rule during the 1988 plebiscite despite all of these atrocities! The museum does a great job of bringing all the stories to life, but doesnt give you much in terms of historical context.

Jesus, is this place depressing but also, incredibly interesting.Its amazing what the people of Chile (and the rest of the worldsuffered not too long ago.The museum itself is free to enter but if youd like to get a full experience of it, Id recommend hiring audio equipment for about 2000 pesos.Its really eye opening and worth the visit!

inspired place for learn what happened with Chile during the dictator period. You will enjoy every floor with something of historic memories

This place shows to the visitors one of the darkest periods of our history. In the exhibition we can see how the extreme rightist civilian-military dictatorship tried to destroy the republican democracy that we had as a proud nation. Even though they tortured people, dissappeared people and killed thousand of innocent Chilean workers, even though all...were still standing up and feeling that this nation is a great country and we shall overcome this black part of our history. "I have faith in Chile and its destiny." (Salvador Allende)

Very good museum detailing the troubled recent history of Chile. Very moving experience. Chile has come a long way in a short time.A must see for any trip to Santiago.

Set aside 2 hours for this museum to do it justice. Ask for the audio tour and methodically go through it, and you will get a deeper understanding of the Pinochet years and how many people went missing or were tortured during that time. Not much is said about the Mapuche or the ambiguity some Chileanos see in Pinochet, but maybe I missed something.