Moose McGuire's Brockville in Brockville

Great harbour, nautical view on the patio in warm weather...and then.....upstairs inside to windows, decks and comfy indoor seating w a view! Food is scrumptious..as hearty as you want. Staff are accommodating pleasant. Feels like a million dollars..harbourfront🥰

Great place. WATERFRONT view. Good food and good service. Tegan our waitress did great job

I’ve been to Brockville many times, but this was my first time trying this restaurant. My friend and I were greeted right away by a friendly hostess and sat on the patio. We had a beautiful view. The waitress was very friendly and prompt in taking our order. Our food came within 20 minutes. We both got a chicken club with fries and we both agreed it was amazing. Our waitress checked on us throughout the meal and refilled our drinks. Atmosphere was great and all the staff were friendly. We will be going back based on our great experience today!

My experience at the moose was of the hook great scenery great service very friendly servers but one server stood out more the the rest her name is Tegan she was absolutely great very friendly with a smile and it definitely helps when your server is on point and for all you young guys out there I would definitely make your way to the moose and ask for Tegan

Had great wings with an awesome view. Britt was our server, and service was good. Ill definitely be back!

Terrible service and terrible food. We waited over 25 min for someone to take our order and that wouldn’t have happened if it wasn’t for me getting up and asking for someone to come take it. Once that was done it took them about 45-50 min minutes to take out what was possibly the worst food I’ve ever had. The veggie pizza tasted like cardboard and the chicken dinner was inedible and tasted burnt. Everything is very clearly bought from some local supermarket and fried. Then they have the audacity to charge you for a fancy meal. Servers were rude and had so much attitude to give. Even had to get up again to ask for someone to bring the bill. Overall a very horrible experience. Save your money and time and don’t come here. The table was also sticky and dirty and the chair I sat on was broken. The view is not worth the displeasure this place has brought. Paid $100 for two people on food we didn’t even eat. Pizza was still full on the table and chicken was untouched. Mac and cheese bites taste better at Walmart. Don’t come here.

Simply the worst restaurant… don’t waste your money or time, the service is horrible, when we walked in we were ignored by the server (even tho she was literally in front of usit then took them 40 min to come and get our order. We then had to wait over an hour to get the food. The food tasted horrible, literally you can buy their frozen pizza, Mac and Cheese bites and chicken dinner from Walmart and pay $20 not $100. When I complained to the waiter about the food he did not even seem interested or concerned just handed the machine to me to pay and then left our table… not to mention the dirty table and utensils… Never again!!

Drove over an hour yesterday to check out downtown Brockville and stop in at this restaurant, only to be told by the waitress that the restaurant was "short staffed" and it would be a half hour wait to get a table. The restaurant appeared to be empty aside from the patio and this was a Saturday at 12:30 in the afternoon. Families were walking out in droves, absolutely furious. How the heck can you be short staffed on a Saturday? Why arent the owners inside busting tables? Truly bizarre...

Great view from the terrace! Our half-price pizza was delicious, beer perfectly cold and tasteful. Service by Jess was perfect.

Glad we made reservations. They were busy. Some many items were unavailable, due to shortages. Food was tasty.

Declining fast. A year ago I would’ve given a full five stars but lately the level of service is declining and the food is getting worse in quality,taste and serving size is shrinking as well. Wait times are now so long to get food to the table and you’re lucky to get cutlery or a menu when seated. This was our favourite place to eat for a long time and we took a large group of friends here during Tall Ships. Although only two other tables were occupied the service was extremely slow. It took forever to get menus, it took a really long time to get drinks on the table and everyone was tired of waiting for food to show up by the time they brought the plates, then we had to wait for cutlery. Don’t go here unless you have a few hours to waste.

Cozy pub with great views and amazing food! Staff was super attentive and on point! Were so glad we stopped here! Oh, and hubby loved to beer selection 😅👍

Well, my friend and I visited on 1 Aug 2022 and eventhough my friend has had good experiences with the location in Ottawa this visit was terrible. The wait for food was not just unacceptably long for our table but everyone elses as well! It was a 1.5 hr wait for fish n chips and a burger for our table, and for the table across from us the kid ordred POGOS and it was 30-40 mins ( Like the what actual heck). This is not including the orders from other tables they messed up in the kitchen( a gentleman waiting an hr for a burger that is suppose to have a pretzel bun but when it arrives doesnt), but through all of this no real ownership,apology,or offer to make any of it right from any of the staff I obsvered( including our table). The view of the docks and river is great but not nearly good enough to compensate for the prices paid or any of the above described;driving an hr plus to meet a friend here and sharing this poor experience just adds salt to the wound.

Unbelievably horrible service...or lack there of. Sufficient amount of staff and not busy so we took that as a sign and walked out after a 25 minute wait.Walked down to The Noshery Steakhouse on the main street and were treated amazingly! The food and service was INCREDIBLE! AND it was busy in there.Well worth the visit!!!!Owner operated with passion and love!

Waited over an hour from time seated to receive food. However it was packed when we got there so that’s to be expected.Shrimp torpedos were over fried and tasted like oil.Ordered a side Caesar instead of fries and the dressing they use for their Caesar is some kind of oil and vinegar, it’s disgusting and is by no means what you expect when ordering Caesar salad. Just save yourself the disappointment and go to chucks or Boston pizza if you want a nice sit down meal.Sorry !

They were very busy. We went for the live music and were not in a hurry. The staff that worked were hustling and hoping. The food was amazing. My daughter said best jalapeno poppers ever

Good views of the water from the restaurant. Great food, I ordered the pulled pork sandwich. Their portions are very generous, the service was a bit slow but its worth it for a good meal. Nice service, the staff were very kind. I would go again

Please read a majority of the reviews. You will be wasting your hard earned money going here. The only thing this restaurant has going for it is the view which is sad because it could be the best place in Brockville. Totally up to you but there are so many good places in Brockville, this however is not it.Poor service, kitchen is slow, food is subpar. I think the chef graduated from McDonalds.

My wife and I went for lunch at the Brockville location recently and although the hostess was friendly and pleasant the same could not be said for our server.He was surly, to say the least, and seemed annoyed with every request, as though we should be grateful that he was serving us at all!We ordered but shortly we were told that they ran out of one of the items wed ordered.With his demeanor and general disregard to whether we wanted to order something else, we left.Will not return!

Nice view of the marina. Cocktails and appetizers were great. Bathrooms only on second floor- that was kind of a drag when we were on the third floor.

Very disappointing 😞I was very happy to finally try to this restaurant. I’ve wanted to go for a while. Awesome restaurant by the water and the marina. What could go wrong?The service was mediocre and took a very long time (I mean, more than an hour and a half). We were served by 4 different people who didn’t seem to work as teammates.We didn’t get our food at the same time. (About 20 minutes delay between the first and the third meal)The pizza was soaking wet in the plate. We had to change the plate so it wasn’t soaking in the water still.We had to get up ourselves and get basic condiments on an other table. (Salt, pepper, ketchup, etc.)We asked for butter and they gave us « shortening » when we were done eating…In the Caesar salad, there was no Caesar dressing. It was a balsamic/Dijon dressing.We were very disappointed by the very slow service (waitress and kitchenand the quality of the food was… meh. Nothing special, no tasty flavours.

The waitress we had was pleasant the service was fast and the restaurant was clean. However, the menu is so limited theres not much to choose from. Last time I was there during covid they had a quesadilla thats no longer on the menu and under the main dishes theres honestly four options to choose from. They then have a small selection of salads and pizzas. We got the mac and cheese bites as an appetizer and there were eight small bites for $15 which seemed outrageous to me and it was not served with marinara sauce which is normal it was served with a very spicy hot sauce. The bill was very pricey and the food was just okay my Caesar salad had a Caesar vinaigrette instead of the normal creamy dressing which I was disappointed about. My boyfriend enjoyed his food and he got a pulled pork sandwich and a Poutine

Service was fine and outdoor sitting very nice but food for the price very underwhelming. I had the wings which were super small and barely had any meat on them. They were breaded but the breading was soft and mushy. Hot sauce disappointingly not hot.

Not sure why still open. They have a very limited menu. Limited booze selection. Unfriendly service. Not even busy and not very attentive. Sad experience today. Do better

Had a great visit yesterday! The food was hot & the beer was cold. We were served by Brittany who was fantastic (as usualeven tho it was probably the most busy days theyve seen in yeeeears🥰 We will be back!

Was in on the weekend and sat downstairs on the patio, what a beautiful view. Live entertainment was great! Our server was very attentive, which we found refreshing. We had drinks, and a snack which was lovely. If management reads these our server really was the highlight, had us in stitches with her sense of humour. Will definitely be back, hope to see Britney again!

This location had a rough start when Tall Ships was built. Only when the folks at Moose Mcguires took over did it start to become reliable. We count ourselves as regulars and have been for a few years now because the location and the staff are second to none. The beer choice is excellent and there is no better spot to watch over the river and enjoy a few drinks and bites with friends.

I enjoyed the restaurant itself, unfortunately it was on a revised menu but the food was still good regardless of the fact that it was a pub/fryer menu. The service was good but ill prepared, the server didnt know what the house had on hand. Dont know if Ill go back, which is not a good thing.

I grew up going to Brockville since I can remember. Tallships was the talk of the town (in a negative waybecause it obstructed and blocked the waterfront. Since COVID, I have not had the opportunity to give the facility a chance. Service was mediocre but honest. Burger was ok, my partners chicken was funny tasting. The server admitted it was PRE COOKED CHICKEN (who knows how old it wasthat was reheated on the grill. Would not recommend to anyone. Tons of better options on King St. and surrounding towns.

Nice view, horrible food. Ordered the chicken club and it came cold. Veggie pizza had no veggies on it and fish and chips was mediocre (how do you mess up fish and chips?). I’d find somewhere else to eat. This place is a disaster.

First time in brockville and gave this a shot as our name is McGuire. So. Got a seat quick enough. Place was half full so not busy at all. Took them 20 minutes to ask us what we wanted to drink. By that time we were ready for drinks and food. I ordered a coffee. It came no cream and had to use my fork to mix cream in once that finally came. Food came in good time and was OK not the best for that type of restaurant. Oh coffee refill? Never came! Also for what I ordered I didn’t get all I was suppose to but I never bothered to tell them because that probably would have taken another 20 min or so. So not worth going there at all!

We arrived and we decided to sit out on the outside deck, very pretty veiws , the server took our drink order, and off she went. We had looked at the menu online , looked great then the server brought us the menu with hardly anything on it. We mentioned thats not whats online she said ya thats it , so 15 minutes passed still no drinks and it wasnt even busy , we decided to leave.Will not go back there again not a good selection.

I had the mussels and they were delicious. Very pleasantly surprised. Also our server was excellent her name I think was Megan. Also Ive been there in the past and the service was terrible but this time very impressed with it.

This review is based on two trips, on both visits we were served by Tracy. Both times she used others as an excuse for poor service. The first time she blamed a long lay off from work and covid, tonight she blamed the young cooks. She neglected us and left us to wait several hours for our food with no check in. We had to go to the bar for drinks. Multiple other tables (other serversgot seated after us, received their food and left before we even got to eat. Extremely disappointed. Especially as when we finally got the food it was over cooked.

Went there for my 65th birthday on a recommendation. Very disappointing. Lovely view of the Harbour, which is why we chose to go there, but very limited menu. A third of the menu items are pizza, but for some reason no pizza was available. Asked about fish and chips, but also not available. Asked about any specials. Waitress couldnt remember the one daily special and left to find out. When she didnt return after quite some time I went to find out on my own. Bartender told me it was a roast beef sandwich and soup, but they had run out of soup. At that point we left, never to return. Its tourist season people, get your act together.

Fried chicken was 26$ came with canned coleslaw and the fried chicken tasted exactly like Grocery store fried chicken. Our server came to the table a total of 4 times. Painful service…Only redeeming quality was the bathroom and the view.

Just wow! We were seated after about five minutes and had a drink brought right away, and ordered our food right away including an appetizer. One hour in and we witnessed our waitress telling everybody that they were short staffed, but she never came back to our table even though our drinks were done and we were sitting there twiddling our thumbs. She didn’t even make eye contact with us. Finally, after waiting another 10 minutes after they told us the appetizer was coming out, we walked up to the bar and asked for our bill for the drinks. They told us no worries and to just leave. Brutal! No apologies. And the place was only about half capacity if that. I will never go back.

Worst restaurant experience of 2022. Sat down at 1142am and it’s 124pm and still haven’t received our food order. We were offered drinks 1 time. The 3 staff that are working are arguing amongst each other. 1star is way to generous.

Service was ok.Food was ok. They didnt have several of the items on the menu available.I had fish and chips which I thought were good. My wife ordered souvlaki but they were out if that and my mother ordered a Reuben. They came to my mother when I had already received my food to tell her that they couldnt make her Reuben and she then ordered a club sandwich which took an awfully long time to arrive....long after my meal was finished...Noone should have to wait an hour or more for food.Goes to my theory that you can have a good view or a good meal in a restaurant but you cant have both....This was my second and last time at this restaurant.

Arrived there yesterday with my 7 year old Daughter for lunch at 12:40 pm and were seated right away. About 15 minutes later, the waitress asked if we wanted something to drink. I ordered a drink and a burger and milk and a pizza from the kids menu. 10 minutes later we had our beverages. And then time passed. The place wasnt that full so I began to get agitated. At 1:15 my drink was done and the glass sat empty on the table while the waitress passed us multiple times. Finally, at approximately 1:35pm, I was asked if I wanted another drink. I responded with "Is our food coming? Because weve been here an hour now". Her response word for word, "Well, I doubt its been that long but Ill check on it". I ordered another drink. 10 minutes later she returns with my drink and says there are 2 tables ahead of ours so it will be 15 more minutes. I ask to see the manager and the waitress says sure. 10 minutes later she returns with the managers business card and tells me she isnt there and the waitress is the manager until the actual one arrives but will send her over when she does. 10 more minutes making it 2:05 pm, she brings my Daughters food and says mine is coming shortly. 5-10 minutes pass and Im livid and starving at this point. Finally my food arrives and I tell the waitress I no longer want it and please just give me the bill for the kids food and the 2 drinks. She snatched up my plate with a curt "no problem, have a wonderful day". No apology, no explanation. And then, no bill. Just left us sitting there until I figured she wasnt coming back. I threw some cash on the table against my better judgment and we left. Overall we were there for almost 2 hours. Ive never experienced such a horrible level of service anywhere. Ridiculous. Oh and while Im waiting for my Daughter to use the washroom I hear them tell a group of folks they arent seating anyone because they are too busy. I scan the restaurant and see tons of empty seats and just shake my head in disbelief, collect my kid and try not to let the awful experience take away from whats left of our day. Thanks for wasting our time, and the attitude.

Worst restaurant experience. We had a reservation for my moms birthday at 12:30pm and didnt recieve any food until 2:30pm. Most of the meals were incorrect and 013 guests enjoyed their "meals". We had to ask for them to bring out the cake at 2pm so at least had somthing to eat.

This was one of the only restaurants open on Easter Sunday. I dont think the waitress wanted to be there. When she sat us at our table the table was not clean. When she cleaned it, she only cleaned half of the table. We assumed she would come back to clean the rest but she did not. The chairs also had food all over them. She gave us very basic service when it came to taking our drinks and food order (we asked for recommendations and she just said "most people order...."). When she brought the condiments to the table she just kind of threw them on the table turned around and left. The youge lady who brought us our food was much more pleasant and engaging.The food was good, fish and chips. Fish: we could taste the oil it was fried in and the chips: where a too salty.We are from out of town but dont think we will be going back and or recommending to any friends or family.Sorry

If you havent been to Moose McGuires for a pizza yet, do yourself a favour. Highly suggest this gem of a place. Great food great staff!

It was slow but it was Wednesday. The server was so friendly and came by often to make certain we had everything we needed. Serving sizes were large. The only complaint was the quesadilla. It was filled with jalapeno which in my opinion overshadowed any flavour of the dish. There is a fine line between enough of any one ingredient and that one taking control of your taste buds. It wasnt hot but thats all I could taste. Once I tore it apart and pulled half if them out, the dish was fine. Maybe could have used more tomatoes and green onions. Lol. Good job.

We enjoyed our evening. Sitting on the covered patio. Watched the rain staff was very good and friendly. Food was delicious. I had the chicken sovlaki mm mm good. My hubby had the wings and they were very good.

When we arrived right when they opened, we were warned they only had 1 chef, no big deal. We were the second table in the whole place and we waited over 1 hour after placing our order and we had them box it up Togo and bring the bills. Many other tables who came later got burgers when we hadn’t even receive our salads.I drive home with my GF pizza to see that it’s burnt and it’s missing toppings? Like the “sour cream drizzle”… where’s that?Not impressed at all! I understand being understaffed in the kitchen but you need to maintain good service and that was not at all good.

Service was terrible . Food was semi warm . Its pretty sad that the appetizers were better then the actual meal . Would NOT recommend. And very over priced . Plus overheard conversation about cross contamination.

Decent latte, ice cream and nice patio over looking the boats. Clean bathroom for customers. Lots of seating. Some baked treats - muffins, croissant, cookies.We only stopped for a short visit so it was fine for what it was.Restaurant is wheel chair and stroller accessible. There’s a ramp on the side and also accessible through the main elevator.

I got the buffalo chicken wrap but didn’t have any buffalo sauce on it but was still Ok, my wife got the French onion dip sandwich she really liked it, I also got the potato bacon soup I was good. But there was only one server waiting on 8 tables at one time so we did get our food in a timely manner but never saw our server again till we finished eating and was waiting for the bill, what sucked because I would have loved to get some Buffalo sauce and some pepper for my soup. I personally wouldn’t go back.

The place is spacious and the decor is beautiful. They really did a good job on designing the inside. Prices are pretty good for the location. Overall service was extremely slow. From the time we arrived And the time we left was about an hour and 40 mins. My friends who got burgers really enjoyed it. The soup was horrible couldn’t even be finished. The receipts had the wrong info which needed to be adjusted at pay. Overall I didn’t really enjoyed this place. I hope they can be able to improve on these deficiencies.