Menchie's Frozen Yogurt in Acworth

Worst frozen yogurt experience our family has ever had. Half of the yogurts werent even frozen, just soupy messes. When I figured Id play it safe with vanilla I was wrong. The worst after taste of bitter - tasted like cleaner. Will not be back and do not recommend. Would not be surprised if this location closes soon. It needs new management badly.

Store opens at 11:30, I arrive at noon, dispenses ice cream it’s pretty watery. I ask the associate working if it is suppose to look like this. She reply’s the machines are still cooling the ice cream. Okay that’s fine then open up when the ice cream is ready. Not rocket science. Too many options on Cobb Pkwy I won’t be returning. Good luck.

This is a frozen yogurt Sundae paradise. With an array of delicious toppings and choices. Pay by the ounce!

My kids love coming here because they can put candy on top of their "ice cream". We use to like it as well because we could control the price by controlling the quantity. Unfortunately this place is headed down hill. Prices seem to have gotten more expensive and unfortunately the experience has gotten worse. Year after year, this place has just gotten dirtier, the floors have gotten stickier, and it is common to have multiple froyo machines unloaded or dispensing melted froyo. I swear even the lighting has gotten worse. Hardly confidence inspiring. Service has declined as well with less enthusiasm and greetings from the single employee/cashier on duty. They probably just have a lot to handle running the place by themselves.

Friendly staff but yogurt lacking, everything was melting as it came out the machine. Other machines were shut off. Definitely not worth the 18.00 bucks spent. It had a strong fabuloso smell as well.

This menchies used to be great but the last few times I’ve been in the past year it has been awful. This time the restrooms were closed, half the ice cream machines were turned off, and the syrup pumps were not working and the workers did nothing to help. The customer service is not that good and they are not friendly and seem as if they are inconvenienced by customers . Most of the tables are sticky and it’s not worth the price anymore. Mind you it was 3 hours before closing. I wish it was as good as it used to be. The frozen yogurt shop in lakepoint is way better for the price.

Dirtiest menchies I’ve ever been to. Kitchen is nasty, floor is nasty and sticky, bathroom is disgusting, fruit is never fresh…

We havent been to this location in quite awhile. I was shocked that it needs a good cleaning. Its looks as if the glass windows/doors, tables, chairs, floors, and cooler doors have not been cleaned in a very long time. Probably will not return to this location.

Stopped by after dinner. Good customer service, but everything else was not. Placed smelled like a sour mop. The vanilla ice cream was more like a slushie. Cheesecake bites were sour. Milk chocolate ice cream was actually dark chocolate. Chocolate syrup pump was empty.

You can tell they are serving a cheap product. Everything I got tasted completely artificial. Instant heartburn from the chemicals. This place has gone downhill.

Stopped in on our way home from Spring Break. The entire restaurant was dirty. Floor had clearly not been cleaned in a long time. Trash can was leaking onto the floor. The Mens bathroom hadn’t been attended too for what seems like months , I’ve been in cleaner highway rest stop bathrooms. Disappointing experience.

Would have given them zero stars if allowed. Lost my door dash order and wouldnt make good. Got my refund from door dash but wont buy there until I see an improvement in the comments.

Good frozen yogurt but just ROYALY messed up my doordash order and tried to argue that they never had it

You can never go wrong with Menchie’s I like all the flavors you get here an always staff is with a good smile. First time to this location and had a good experience I just would like for them to take care of the chairs and tables outdoor as they need to be cleaned more often!

As my 4 year-old just got done shouting, “Menchie’s has the most delicious ice cream in the world! Yummy in my tummy. Like way yummy in my tummy.” And she is a frozen treats connoisseur so you can trust that.

Excellent selection of yogurt flavors and great toppings. Little pricey but totally worth it.

Great place to feed your ice cream addictions , super clean bathrooms , great selection of toppings , good atmosphere, smiling service.

The showcase is filthy and bins of fruit not cleaned or filled. Will never stop here again. You have to wear gloves and you can write your name in the showcase

Missing a lot of flavors, and needs a good thorough cleaning of the place. Yogurt wasn’t as good as the times I’ve been here in the past. Don’t know if it was old or if they are using a new vendor for this location.

Wish they would of kept the container for the candy. Help keep the candies germs free from people who chooses not to wear a mask.

Good service but several flavors were out and we couldnt seem to get them refilled? Another selection was runny. Unusual for this menchies location

Excellent flavors (really loved the fruit punch and dole pineapple swirl). The staff was friendly and many covid-19 precautions were in place. I like that they, also, have an outdoor seating area. The shop is conveniently located to many restaurants, shopping areas and the nearby theatre.

They sure have gone down with not having any healthy topping options available. Only junk food available. Sorry will stick to going to frozen cow. Where they have fresh fruit.

Delicious! Enjoyed BOGO day with delicious flavors. Not much to say about staff. They didnt really interact as there wasnt a need.

Have been here many times before covid..it has always been very clean and well appointed despite the crowds. This visit was during covid but after dine-in service was re-established.I ABSOLUTELY COMMEND the owners and staff for all the protective measures!!!You can still self serve the froyo and toppings... each person is given disposable gloves for handling the froyo dispensers and all toppings are displayed in sealed, single serve containers.The cashier, when she wasnt helping us was constantly cleaning. There was the mild aroma of sanitizer in the air, which might not be appealing in the general way, but considering the situation did not detract from the experience, but was a comforting thing.TOP NOTCH JOB !! THANK YOU to Menchis for the opportunity to have a "normal" small birthday ice cream with my daughter and her babies!!!

Good place. They have an excellent variety of flavors and toppings/mixings. Im writing this review during the COVID-19 pandemic; thus, Menchies isnt offering samples, and theyve taken numerous precautions. For example, all their mixings are in 2-ounce cups instead of in tubs to be scooped out. They have a sign saying there are gloves available for when you make your sundae, but I couldnt find any.Its not cheap, but its good stuff with a wide variety of tarts, flavors, and toppings. If there are numerous customers, youll be waiting on them to make their creations even during the best of times; now that COVID-19 has required social distancing, it can take a really long time to make your creation during peak hours. Something to be aware of.

Great experience. Hand sanitizer plus gloves and mask for patrons. Great...as expected. Do yourself a favor and dive head first into the cake batter flavor.....yum!

My kids and I love when we go to Menchies. It is a happy environment and sweet people.🙂

Great selections and seems like the place was kept clean. My kids loved it and we will be back!

I’m giving this place 3 stars solely based on the service my husband and I received during our last visit. One particular employee was very rude, to the point that I question going back. I love the frozen yogurt and the toppings as well as the environment but the service was less than what I expected.

Wont be going back. This day in time, ALL venues should be accessible to pay digitally. I tested my twin daughters to a Menchies visit after a successful day of school. After filing up two cups of yogurt with toppings equaling $6-$7 I proceed to pay using my phone. Not accepted. So I go to my car to get cash and realize that I left wallet in my Bus(Bus DriverI returned without money, she didnt even offer a rain check. She asked if I knew my card number...0_o No. I happened to be on the phone with a friend whom paid over the phone. REALLY?! Youre apart of UBER EATS but dont accept Apple/ Samsung Pay....?? Ill get my Frozen Yogurt from Chick fil A from now own.

I love Menchies! The yogurts are so yummy and theres a good variety of flavors and toppings. I actually did a food science project on the Menchies brand and nutritional values a few years ago, and I leaned a lot of interesting things that made me love them more. My only warning about this place is if youre not familiar with how it works, be aware of how much you put in the cup. Otherwise youll end up like my partner and get $20 yogurts... (They were so good though!)

I love Menchies! They have the best Froyo out of any other yougurt bar and tons of toppings to choose from. Staff is always friendly and it’s a happy environment every time I walk in!

Lovely place , lovely staff, lovely fro yo, lovely environment, lovely toppings, it’s lovely!!!!!! We love menchies so much couldn’t live without one here in our wonderful town of Acworth!

Staff was friendly and the store was cute and clean. The only reason I gave 4 stars was half of the flavors were empty as were toppings.

my kids love this place...wait a minute, lets be honest, I do too! The flavors are amazing, the place is always clean, whats not to love

Great flavors and toppings. The setting was nice and able to accommodate plenty of people inside as well as outside.

My grandkids and I loved MenchiesDELICIOUS flavors and wonderful toppings. Very refreshing! 😊

Great FroYo place. Good flavor options. Lots of topping options fresh and candy. Just a little too expensive for family of four.

We went here for dessert after we had eaten dinner. There was a good variety of flavors and a good variety of toppings also. There are sampling cups available to taste each flavor. There are waffle cones that come in the yogurt cup or there are smaller pieces of waffle cone at the toppings bar. My daughters love coming to Menchies!

Was so surprised by Menchies. Its so close yet I forget they are there. I liked the chocolate and the sorbet.

Love the frozen yogurt here!! You usually pay by weight so I can get enough for myself and my 2 year old to share. Never spend more than 5 bucks here

Loved it they had cool ac inside had multiple flavors and toppings to pick from

Menchies is easily the coolest lil fro-yo shop in Acworth. You can taste a sample of all the flavors before making your selection and they have every topping you can think of. I love the "Pinterest worthy" decor with bright colors and simplistic/contemporary vibe. There are even boards games and a chalkboard wall to keep yourself entertained while you eat. The spoons are also an adorable touch!!

Place was an absolute mess..a kid was just letting the Frozen yogurt run all over on all the flavors while his dad watched... Staff perhaps should have told him if he wasted any more hed have to pay.

The fro yo was nothing special. And the only employee seemed to not care to be there. She didnt even speak until we checked out. Then after we sat down she dissapeared to the back to scroll threw facebook. Wont be comming back. Lori bells it is!

Good, but like any yogurt bar, they charge by weight, so it can get pricey. Bar and dispensers were clean and filled.

A definite go-to place to escape hot days. keep the honeydew around please. And for those with a dairy allergy they have dairy free options. Seriously need some honeydew.

Great selection of fruity sorbets, sugar free flavors, seasonal flavors and the everyday classics. The toppings are always stocked with plenty of different options for any type of pallet whether its fruit you want or chocolate toppings and even healthy choices. They have a birthday party area/extra seating and then a little kids corner with a chalkboard and play items on the wall. Very cute idea. This location also has a great variety of take home tubs of yogurt for cheap! The assistant manager was very sweet to let me borrow the nutritional binder so I could track my food.

The yogurt selection is usually fine. The toppings are always stocked. However, the staff will block off the overflow room when it gets closer to closing and use the excuse that there is a birthday party coming, so after waiting about 10 minutes for tables to clear up, we found a place to sit. An hour passes, and wouldnt you guess it, no birthday party shows.