McDonald's in Miami Beach

I went twice when visiting and had no problems. I really enjoyed t being right next to the shopping strip. I highly recommend for those who come really early.

Bad experience, bad grade, thats the game. The ordering machine does not issue a ticket to justify his order but especially his payment.

Worst McDonalds Ive ever been to the people do not speak English a good majority of them and so they will not even try to answer your question they just walk away and ignore you they are not open 24 hours that is a lie it says confirmed by the company but that is not true as they were closed at 6:00 a.m. and said they dont open till 7:00 a.m. although their door says open 24 hours thats a lie and if you knock on the door they just ignore you the most ignorant McDonalds employees I have ever encountered.

The Worst Service ,Always in Shortage of Food ?Managers attitudes like Delincuentes from a very ,Very bad Neighborhood,,,,Save ur Selves and Go Somewhere else

the worst attention you can receive is here attention -99 Service -99 ask for salt, they give you sugar, the staff is extremely contemptuous, they almost throw the food at you and the chicken burnt if you want to lose your money this is the ideal place

Amazing place ,thank for your services..

I went at 11 a.m at tooks almost 25 minutes to get mi meal. Very poor attention.Second time (2022I went to this Mac and the situation is the same that 4 years ago... I think ist worst... very dirty, disorder everywhere, completelly full, bad mood in general. That morning took me 45 minutes to get my breakfast. I promise, will never come back.

I would love for corporate from Chicago to come in and compare this locations food to any location in Chicago. This is not really McDonalds

Don’t order Here it’s horrible! My Burger was burnt and it was old! Nothing was ok here!!!

It’s always busy and especially pick up window which is also drive thru is crazily busy at night time. They should be faster

I seen restaurants with a drive thru move faster then this and they don’t have a drive thru I been waiting for my doordash order for 15 mins and it took me 4 mins to arrive and still not ready it’s like one big family working together they don’t stop laughing and talking and having conversations that’s not about work

Although honestly not the healthiest food to eat when not able to go find a healthier restaurant sometimes due to time and or money. Its what I had to eat today. !

This was hands down the SLOWEST McDonalds I have ever been to in the whole world. The kitchen was full of employees so Im not sure why they didnt have their act together.

I went here because Im hungry, I ordered a 6 piece McNuggets, it cost me about 4 dollars, also I encountered very friendly, hardworking and welcoming employees here, also the cleanliness of this fast food restaurant is ok, except waste on side of the trash and this location can seat lots of people at same time.

This location is the worse. The staff is not friendly. The quality control is lacking. The place just smells like homelessness; you can almost taste it in the air. Ive brought my concerns to the attention of the management staff and no changes; no one seems to care. Today is my last day eating here, which makes me sad because I love a good sweet tea and fries! 3.1 rating is way to high.... dont believe me? Read the comments below.....

This store is dirty, the staff are rude and stood around talking and on their phones. Very rude and heard several customer complain.

The attention is not so good. Smells kinda bad.The food is fastly made.

Its been a fixture on Washington Ave for years and it looks like it. The clientele at McDonalds is never good but never quite as bad as beggars seated at doorways with signs pointed towards you. If you like going to McDonalds in NYC at rush hour then this is the spot for you.

its not 24 hours, its centeral location for all homeless people i feel bad for them but they make the place discosting, they all live inside and by 7 am they use free bathroom, smells bad in side and front of the place some homelss demand that u buy them food, management is week and no police around only homeless and druge dealrs.

So many crazy homeless people come into this establishment just to sit, lounge and disturb customers. McDonald’s needs to figure out what to do about this issue.

A horrible McDonalds restaurant. Its dirty, service was bad, strange people walk in and out all the time, overall the place looks out dated. It seemed that they blocked some of the cheaper items from the menu around diner time, for example they did not serve the Happy meal with 4 pieces of chicken nuggets. That one was out of stock, although the did sell the Happy meal with 6 pieces chicken nugget. What a joke.If you look for a nice place to eat with your kids, go somewhere else.

I was waiting 20 mins for a order that been ready im in the front for like 15mins I never heard my order called up and the guys says that they been called my order like they dont do their job right and they want to lie to my face

So I ordered on the take out screen ...a coffee and sweet tea ...several times at this location Miami beach..I like my sweet and not just some milky tasting drink. So I select my sugar count and and creamer ..out all times they only got it correct once. Here today and the girl didnt follow the instructions on her screen. She just chose the amount she was going to put I watched her. Then I went up to ask for extra packets and the girl act like she did not hear me at first then gave me 2 packets. So McDonalds either you guys are going to stop being tight with your condiments..and put them out for your customers to grab if needed extra ..and if your employees refuse to follow directions

One of the worst McDonald’s I have seen in my life. Restrooms closed and they still call them self a restaurant

Terrible attention. It takes 20 minutes for the delivery of a burger. I don’t recommend

This was an experience while we were in line waiting for our order someone got stuck in the bathroom and it caused quite a bit of stir. So that was eventful but the food was bussin! Lol so take with that what you must.

This place is RACIST. They do what they want to do in there!! The food is never fresh and the workers are very rude to the customers and when you have a problem with your food they tell you to leave and don’t come back. All the works and the managers are all rude and unhelpful. They banned me for no reason. All them need to be fired!!!

Be careful. Rude sketchy employees.They will try to tell you at certain times of nite every order has to be upsized to a large. Food was cold and horrible after a long wait. Then you still will be GROSSLY OVERCHARGED. Crooks. USE THE APP TO BE CHARGED CORRECTLY.

Half the menu was listed as out of stock on the kiosk. I ordered a soft drink. They didnt offer it to me when they called my name at the counter because all of the table tents were missing. I reminded them of my drink and they handed me a cup of water. One of my burgers was offset in the bun by almost half and the cheese locked it that way all jacked up. I get the labor shortage and its a busy place. I would certainly go back. I just cant say I loved it. That would be offensive to all the other places that are outstanding.

That McDonald is the worst McDonald ever the purpose of mobile ordering is so you don’t have to wait in the store for so long I place a mobile order and there is no parking in that area my car almost got tow that’s how long I’ve been inside not only that they got my order wrong. the service is terrible

McDonalds excels at friendly service and inexpensive, but good quality, food. This franchise has none of that. The staff was efficient enough, but distant and surly. I had two meals there. Both times my food was too cold to eat.One problem may be the groups of loud and rude teenagers that hang out there. The backs from a long banquette are missing leaving wood laths that poke the back.All of that is unfortunate because this franchise has a perfect location to shine.

Good place to eat quick, who doesn’t love a McDonald’s? Was a bit confusing with the table number on the self service machine when it didn’t go to our table number so had to stand in the que instead. No receipt, you were only aloud to be in there for 30 minutes especially how busy it was it didn’t seem realistic at the time. The cleaner didn’t clean on the side of the chairs where people put there hands to tuck there chair in which is unhygienic and people were there for more than 30 minutes. But overall very nice good experience despite the critic and would go there again. Good portion / drink sizes.

Hello,I hope this email finds you to inform you that your staff needs to be engaged in coaching due to the lack of attention to a female and I needing to use the restrooms after multiple attempts to utilize them. I was ignored by the first female and was given a puzzled look that they cant be opened. After I went around to seek attention from the other staff she rudely stated both bathrooms are not available, after I asked why she said " they just are ". I asked to see what would cause them to be unusable but could only feel discriminated as she added no urgency to the issue. She then asked if I was management to even request to see the inside of the bathrooms. As a LONG TIME CUSTOMER. I suggest to keep your client based loyal to address this issue as it leaves a bad image on the franchise. I left feeling "I didnt have it my way ". And thats just a bowl movement. Thank you for your time and I hope this matter has been addressed the next time I pass by the store as I will try to obtain pictures of the staff reluctant to assist.Best regards,JJ.

Cashier refuse to sale.In this location just one credit card machine works, but they have two register... The other one cashier refuse to open it or use it... So why you guys have 2 register for.....Seems like cashiers determinate who can eat or not.... Shame on you

Very clean and not too busy for a tourist town. Food was good but the staff could be more approachable.

They do not know how to make a simple sandwich. Avoid this place and spend a few more dollars somewhere else. This is supposed to be a deluxe chicken sandwich, but this is how it came.

Terrible service. I put in curbside pickup for the mobile order. Waiting for nearly half an hour. A staff walked out and said I cannot park here for more than 15 minutes, and this is for curbside pickup only. I explained and showed the receipt that I put in as curbside pickup. She still did not look and proceeded to tell me I am wrong. Terrible service.

Absolutely, without pause, the WORST excuse for a McDonalds Ive seen. No coffee. No chicken sandwiches. No restroom. No seating. Dirty. Rude people wearing McDonalds uniform.(normally their titles would be employee/workers. That may suggest they earned their wage!)

Nasty. This place has gross people inside. They look homeless. Inside and out. There was a mentally ill woman yelling at staff when I visited. I dont feel safe. Its dirty. They messed up my order. They are in a rush. Looks very busy here, staff cant keep up. They have given up.

Gotta Love how you pay for your food and the employees act like they are doing you a favor when you ask for your own coffee to be handed to you several times like if Im asking for something free. SMH. And dont ask for condiments like salt or jelly they really get annoyed, nasty attitudes and all. Sad how one rotten employee spoils it for the rest of the environment.

The restaurant was very dirty, the order was incomplete and my daughter was sad because she didnt receive her Happy Meals toy. Additionally, we ate as fast as possible because there was a homeless intimidating the guests and the employees didnt do anything. We felt very insecure eating there

Known as the homeless McDonalds. There kinda slow and really English dosnt work well here. But generally all you would expect from McDonalds. Service is slow.

Service is very slow, noone speaks english.dining room is closed. Bathrooms are closed. Punch someone there its ok, but fall asleep at table your going to jail. Food is ok. They remove dollar menue when its busy.

Fast service. Food was as expected but not enough ketchup on the burger 🍔 . No dine in atmosphere with plastic wrap over the dining tables. Its time to get over fearing the virus and to start living again. Life is too short to live in fear of something you cant control.

The staff might not be very knowledgeable or know english very much but they do work fast. The reason for 3 stars ⭐️ is because I feel horrible for first expression tourists who are clueless themselves. Homeless standing outside asking for money is also a big problem.

Worst McDonalds branch ever!The drinks are pre poured and placed on a table and by the time i get your drink its all out of bubbles. The seller by the cash register was on her phone the whole order and I had to repeat my order several times which made me feel disrespected and a little irritated.

McDonalds is an American fast food company, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. They rechristened their business as a hamburger stand, and later turned the company into a franchise, with the Golden Arches logo being introduced in 1953 at a location in Phoenix, Arizona. In 1955, Ray Kroc, a businessman, joined the company as a franchise agent and proceeded to purchase the chain from the McDonald brothers. McDonalds had its original headquarters in Oak Brook, Illinois, but moved its global headquarters to Chicago in early 2018.

I cant seriously believe this place is still in business AND is supposed to represent brand McDonalds...I experienced one of the worst services ever from a restaurant whilst dining here. The staff basically are not interested in serving you, they dont want to work. Manager is not interested and rest rooms are permanently closed....is this even legal? It is telling that none of the staff wear their name badges. I visited the premises on 5th July 2018 at 8.45am Seriously McDonalds...you need to close this branch down...you cannot continue to offer service this bad under your company logo. Service with a smile, you sure dont get that here as one customer acknowledged....and on that note all the customers agreed. I rest my case.

Worst McDonald’s ever. Very dirty, restroom are awful, disgusting and inhabitable. HQ should do something about it . Staff is not the appropriate. We waited almost 20min for our order

The dirtiest McDonold I have ever been. Waited for 8 mins with no one to serve even though 2 staffs were standing there and see me waiting. The place is so dirty and I am not sure how they pass hygiene. They do not allow to order medium, only large at night. One of my order was not in the bag. When I checked the receipt, I noticed they have placed a wrong order. I told them about it, they said they don’t have the item and refused to give refunds when I told them I do not want the wrong order. No apology and lie about I ever placed order they put in. Very rude and ignorant. She did not speak English but deny about putting wrong order and accused me of placing order that I would never have placed. Food was cold and bread was hard as burn. Horrible experience with them and wish McD franchiser will take their license away. It is a disgrace to the brand. The management is so bad and I find the whole experience to be unbelievable. Read other reviews and noticed other ppl have the same experience.P/S: Always check your order but best advice is, NOT to go there at all.