McAlister's Deli in Charlotte

Order that cost $130 after the tip, taxes and delivery was added. We were missing parts of our order including the sour cream for the potatoes and the dressing for the salad. One of the potatoes, the box was crushed so much that part of the potato was on the lid. None of our drinks were delivered and the manager said we could come get it! Well if I wasn’t busy with MY job then I could come do yours! So no I’m not coming to get it!

Thanks for the rotten lettuce in my wrap. Way to slip that in on the catering order.Hope you go out business so I don’t have to see your food anymore.

I normally eat here several times out the week because its closer to my job. I order the McAlister club with no ham. But I be noticing that I dont get a meat replacement for not ordering the ham on my sandwich. I get less turkey. I finally asked the staff if they give more turkey if someone doesnt want the ham on the sandwich and he said no. That would be concerned a substitute. I said that is actually a rip off because Im not getting 2 meats. I should get double turkey. Because McAlister doesnt offer just a turkey sandwich. I am so glad I finally asked this question because I will go to Jasons Deli or panera bread from here on out. They definitely offer a turkey sandwich.

My friend who took me here says this place is better than subway. I prefer subway.

Good sandwiches and service. Try the melts too.

Even tho I was there less then 10minz the service was great I was greated politely and the service was very fast. 1 day in the future ill actually sit and eat instead of just picking up.👌

Great customer service! After my lunch order for 20ppl, was abruptly and unexplainable cancelled by DoorDash (claiming it was cancelled by the vendor when that was not the caseat 11am when my order was to be delivered around 12pm - 12:30pm, I called and spoke with Kristyn, who had not received the DoorDash order, but immediately offered to help. I was able to send her my order via email, and they had everything ready and labled (above and beyondfor me to pick up and feed 20 hungry folks. Thank you so much!!!

Love The French dip

Food is good. Service fast. Tea perfect!

Had an very unpleasant experience 2 days ago with the Manager. I work uptown and visit this location at least twice a week which means I spend a good amount of my lunch money at this location. The manager charged extra for each pump of strawberry syrup he put in my tea and over charged me for two when I only got one. Charged for extra dressing for the salad which you only get one. Also charged for chips with the tortilla soap. I use my app on every visit and never receive any coupons as well. The food a good but customer service isnt.

I use to be a huge fan of this place until recently 1/27/2020 after I received my food. Not only was the French Dip meat super chewy it was also very thick. I couldn’t enjoy it or finish it. The so called manager doesn’t even respect people enough to give eye contact or look at them when he’s talking. I spent $10 on food I threw away and I won’t be returning.

Had a Greek pizza, had all the toppings , not oily, reasonable size and price.

You really need to tell people who order for delivery that your sandwiches come with a pickle on the side. Im allergic and I couldnt eat my lunch because it had a pickle on the side and the sandwich was contaminated with pickle juice. Gross.

Great food, wonderful service.

Great customer service

Everything is good at McAlisters. You can never go wrong with the Pick 2.

Sandwiches are just ok....Nothing spectacular and a bit pricey.

Great place you have to go back

The food is always great and Jimmy makes the experience even better!

PI didnt know it was inside of the Bank Of America building.. I asked 3 people if they knew where it was😳😕😕.

Not busy all the time like others

Very clean environment and great food.

I was so so disappointed in my salad today. I got the harvest chicken. The dressing I got was so thick it was slimy, like it had way too much cornstarch in it. The tomatoes had a bad taste. Im just let down for what I ordered versus what I recieved. Ive never had an issue with McAllisters before. The staff was friendly and online ordering was easy.

Visited during trade show

Great sandwiches and food for the dollar!

Ive only eaten here a few times, due to the long line and wait times during peak lunch hours. This location has a rather awkward footprint, so I always get my food "to go". Ive never had a problem until last week when I got back to my office to discover I had been given the wrong sandwich. I immediately called and the manager couldnt have been more apologetic. She promised to refund my debit card and to still give me the correct sandwich if I had time to come back for it (which I didnt). However, Im disappointed to say I never received the refund which leaves me feeling leary of future service.

Ive tried this place for a baked potato a few times, the other options have been disappointing.

The sandwiches are very tasty.

Good Vegetarian options

Great sandwiches and service. This location is in the middle of a financial plaza so yeah the waits will be long during peak lunch hours. Service is always great though

Great Pastrami sandwiches

Service is always great!

The service on this location is horrible.

They dont own up to their mistakes. Want to pass blame instead of taking responsibility. Then management catches an attitude will you call them on it. Dont recommend this location at all.

I love McAlisters, but this location is mediocre at best. They are only open for a short time, which is fine but they never have enough staff. Wait times are extremely long- we have eaten there a few times and they always mess up or forget something. Sandwiches are often missing meats, veggies, cheese, and sauces. Mac and cheese has been burnt both times we ordered. Not a fan of this location

Overall the food is ok, Chicken Tortilla soup is awesome. I wish the chili was more like actual chili with beans and a few veggies, not like the kind that you get out of the can for hotdogs.