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21 Aloe St, Fort Gale, Mthatha, 5100, South Africa, Umtata
LLZZ Boutique Lodge - in Umtata, South Africa
We were booked here for 2 days, really needs some revamping, hot water is only turned on in the morning meaning you can not shower at night. First morning showered with cold ice water. Gate is left open during the day, safety is an issue because of that. My bathroom was flooded with from the toilet (plumbling issues), but i enjoyed my stay my room was very discreet....
Happy place
Clean and adequate
Its clean, comfortable and people there are friendly...
They overbooked accommodation. They ended up moving us to another BnB up the street which had extremely firm beds and had rain coming into the bedrooms at night. Anyway, when they moved us back it was more horrors for us. The room they offered my colleague was quite dingy she ended up asking to be moved to another. In the morning, her water was ice cold she had to shower in my room. The next morning my water and my other colleagues was ice cold. They then accused my colleague of stealing an iron and ironing board. When we called them to ask what was going on, they were rude and dropped the call mid-conversation. They are extremely rude. The place shouldnt be charging that much for such shoddy facilities. Do not book here. I am annoyed that the establishment got money for the treatment they gave us.
Good service
OK
It is peaceful to be here in terms of security but neatness and renovation needed for bedrooms otherwise I enjoyed my night !!!
Just Ok
Its ok
Good customer relations and comf
Very poor services the BnB render to the clients. They do not keep their promised services.
Needs a good scrub, hot water trickles taking more than 6 minutes to come out. Cold no heater, table unhygienically filthy. A bright powerful light shines through the curtainless bathroom disturbing your sleeps
Not up to date and is old building
It was a nice experience to have a stay in your place.I rate you 8/10
Clean and quiet
Nice comfortable rooms
We have been staying here in Mthatha everytime we visit and the staff is amazing and The place is clean all thanks to Pat at LLZZ Lodge for the great service
Very Good people but my experiences was the one to forget as my showers never got yo work for two nights and I reported in the first night and never got sorted. SO you understand my ratings!!!!!!!!
Good for a quick overnight
Bad hotel, breakfast terribleAnd the overall security was bad
Dirty bathrooms and wouldnt recommend this B&B to anyone.
Cold water, even though we reported the matter still our query was never solved.
Do not book here! Despite our accommodation being booked in advance and that we confirmed on the day of arrival, our rooms were given away later in the day. It is dirty, run down and unprofessional. The pictures do not represent the reality of this place. It is NOT a boutique hotel!
Ok
Komplizierte Bezahlung
Cancelled our booking on arrival due to poor quality establishment. The lounge smelled stale, no water in the toilet. The staff were confused and disheartened.
21 Aloe St, Fort Gale, Mthatha, 5100, South Africa, Umtata
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