Kutumbaya Resort - in Anuradhapura, Sri Lanka
Kutumbaya Resort in Anuradhapura
Description
Very clean and nice location, helpful staff, and good foods. And also good management. Special thanks for owner and manager, witch they help us for a happy journey.
MoreCleanliness ,atmosphere friendly staff ,
Excellent service. Highly recommended
The hotel is great . All the food and drinks are very good.policies are good very good.
MoreGood
They provided rice cooker to prepare milk rice. 10 min to Ruwanwelisaya. Rooms are clean and reasonable price.
MoreGreat service..exelent...
Although the place was very clean and food served was also tasty, the staff is very unprofessional. Especially the cleaning staff is very rude. Also double check for the facilities which they promise they would give. This is because although they promise many things, when it comes to the real facilities, most of it does not work. And the staff is not supportive at that point and is very unprofessional. But the hotel manager is very understanding and customer friendly.. the cleaning lady wanted us to keep the room key and go to fix the tv since it was not working. However even at the time we returned, it was not fixed. She was demanding us to change while she was at the room fixing the tv so she is very unprofessional and very rude... check a million times if you are staying especially with a baby...Reply to the hotels comment:To start with if the hotel mgt. had adopted good practices of checking the promised facilities before the guests checked in, the hotel itself could have sorted that there was a technical issue with the TV and rectified it prior to the arrival of the guests or could have even given another two rooms. Any star class hotel would do this checking as it how they have achieved their stars in the industry, by adopting the required good practices. Moreover, since we were travelling with a baby, we have given more than three calls prior to the arrival of the hotel premises at which if the mgt. really cared, could have checked it. So future guests plz be aware bfr checkingin.I wonder how ethical and professional it is in claiming of physical damage after the guest has gone out of premises after giving the keys (after 09 days after checking out where despite the hotel had the opportunity to check for any damages being made which is the normal procedure, the hotel did not check anything before the check-out .Also, false claims of using filthy language to a staff member where the particular staff member with very unethical behaviour which i have mentioned in the main comment above, was there even on the 2nd day at which the hotel mgt could have easily sorted by questioning when we were at the premises also shows the professional behaviour of the hotel management as well.Since the drivers room issue is not something to do with the Kutumbaya, we did not make that comment. However since the hotel itself wants to make it public, let me also inform that the promised drivers room even did not have a fan where the temperature during the stay was about 34C where any human being after 06 hours plus drive (from Colombo to APuracannot stay in an enclosed room with no fan or AC in it. Although our driver stayed at that particular place only for about one hour during which no attempt was made to rectify the issue, we paid Kutumbaya, the charge for one day where they were unable to issue the receipt for that payment until today 23.01.2022 (09 days have elapsed). Moreover, we did not ask for a drivers room in another hotel, but we wanted a room in Kutumbaya itself but unfortunately they said that they do not have drivers room facilities nor we could not book one more room for the driver and another relative of us as the hotel was fully booked at the time we made the reservation and that is the very reasons the hotel management promised to offer a suitable accommodation for the driver and the other relative. Due to this issue with the drivers room, we had to go in search of a room for the driver spending our time and money since it about the driver whom we gave more attention on since its him who will take care of the lives of the entire group when travelling and since this issue was out the Kutumbayas premises, we did not complain at the initial commenting as the review is only about the hotel premises.So thank you very much, the management team of Kutumbaya for giving us an opportunity to signal the future guests that if they are coming with a driver, to check even for the drivers room since the hotel does not take the responsibility of it even though when we make the booking they promise to do so.
MoreA nice place to stay. Nice and clean room. Its in the town not far from Anuradhapura sites.
MoreGreat place ...Highly recommended
A pleasant place to stay. I can suggest you visit there for the excellent chef.
Good rooms also nice breakfast, should improve parking area and parking management also improve room corridor and stairs.
MoreFoods are Expensive, room fridge was broken, others are ok
A very good place although appeared as a house from the front rooms are in very good condition with all the facilities wifi dialog TV Ac hair dryer and tea making. Rooms are very clean and it comes at a good price. Recommend to stay at Kutumbaya Resort.
MoreNice place to stay. Delicious foods. Friendly service.Highly recommended.
Value on money. Clean place. Delicious foods. Friendly service. We r a family accommodated. Highly recommended. Tks.
MoreIt was a pleasant experience. Staff and management was very friendly and helpful.
MoreGreat place to stay.Very clean and nice place.
It is an excellent resort with good service and also food
Good place... Can enjoy relax...
It was a amazing place where they gave a service for the money.
Situated in middle of Anuradhapura town couple of kilometers away from Jaya Sri Maha bodhi. Clean and very comfortable rooms with a large bathroom for reasonable cost. Rooms have air conditioning, tea making facility, hot water and bath amenities. Family room with two large beds and two bunk beds available which children will surely love to be. Enjoyed the stay there.
MoreGreat place. An excellent friendly and generous hospitality service provided by Management and staff.
MoreReasonable price and comfortable
Reasonable price . Comfortable rooms
Clean and nice Rooms, Delicious food, friendly staff, walking distance to town .I did not like it because I love it.I always wanted to go back and highly recommend..as
MoreDecent place, comfy rooms and friendly service
Cheap and shape place tp stay
Excellent service provided by the staff, recommend to anyone to book the place.
Good place for family stays! Not far from the ancient city! I like the place!
Great place to stay. Very friendly hosts & worth the price
Clean and superb place to stay for a holiday at a reasonable price.
Great place to stay with family...!
Great place. We had a enjoyable holiday. Very friendly staff. Delicious food. Very clean place.
MoreGreat place. Value for money. Very clean and friendly staff. All the facilities are available
MoreReally Nice Place to have stay in Anuradhapura the Varansi of Srilanka.
I stayed in the family room for 2 days the rooms were fantastic and cozy
Two days before I stayed the night at this hotel. Booking was so easy. I booked a triple room on the very same day. Though I didnt have enough time to make a payment forehand, he reserved the room for me.It was very kind of the owner to do so.It was not hard to find the place using google maps.Me and my family arrived around 6.30 pm. A very warm welcome from the owner with a juice of watermelon.Nice landscaping. Room was superb ! Very clean. I didnt expect an up stair bed ( it was a surprise ). My children loved that bed.Especially the charges are very affordable and reasonable. Would be glad to go again.
MoreClean & nice for my budget. 05mnts drive to city.
Good for a short stayFriendly caretaker
Very nice and decent place to go
Lovely place with great management
Awsome resort ,nice rooms are available,with normel price
Nice play to stay with family.Clean rooms and friendly staff.
One of the best places I stayed with my family. Our kids loved the family room of the Kutumbiya Resort.The hotel is situated in a convenient place where you will have easy access to town, ancient Anuradhapura city and other key locations in Anuradhapura.The room and bathroom were clean and the staff was really nice and helpful. The owner is very friendly and he helped me to change the reservation dates with out any extra charge.If you like to eat home made food, just order your meals here. You will really love it.They are improving the landscape of the hotel and a new coffee shop will be opened very shortly.This hotel is situated near a busy street and sometimes you will hear sounds of vehicles. This may be an issue for some travelers, but you will forget everything after the hospitality of the staff.
MoreLovely place. Nice people, great food. Wish we could stay longer.
Nice place and worth for your bugs. I have spent a night with my family on last Christmas here and it was very good. Rooms are perfect and new with all required facilities. Owner is friendly too. landscape needs to be improved a little, since this is a start up. Overall It is very good and highly recommended.
MoreNice and really clean rooms, comfortable beds, kind host!
Lovely place! Great rooms, friendly helpful staff and a brilliant breakfast! I would definitely recommend :)
MoreComfortable and clean rooms.easy accses.Perfect place to stay. We had our breakfast. Worth for money. Definitly recomend this place to local and foreign.
MoreWant to order over the phone?
Call +94 77 718 0308