KFC Fort Street in Auckland

One of the best fried chicken in the city!

Only coke and sprite for drinksWorst chips Ive ever had25min wait for a very basic orderAvoid like the plague

Terrible experience. Water too expensive.Burgers too small. Tables dont get cleaned.

I went here last night with two friends after midnight. We ordered at the counter. I waited 20-30 mins at the counter for our food and they just plonked the box and can on the counter without a tray or bag. When I got to the table where my friends were waiting, the security guard was there telling us that we werent allowed to sit and eat, that they were closing and we had to leave, that all orders are takeaway only. The restaurant was filled with people eating at their tables and no-one had told us when we ordered. There are still people ordering. Its 1:20am and the place is supposed to close at 2.I went back to get a refund (Im not going to sit on the ground outside to eatand the guy just says "but you were told when you ordered". No we werent. He grabs the food, puts it straight in the bin that he has ready next to him while eyeballing me and hands me the money. It felt like he had a routine to belittle people who want a refund as much as possible.The entire time my friends and I were polite and the staff acted like they detested us for some reason. No hellos, no thank yous, and no apology when they had us leave. I really dont understand.

$60 order and only received half of it. Cannot get through on the phone. Useless

20/10/2022 just that burger is $10 something and all of them more than $20 and look at my chicken 😭 for take away people please check your foods before leave😭 (chicken drumstick bigger than my thumb a little)

Soggy chicken and cold chips. Not to mention the ordering system went down and took my money then took 50 mins to get my order. Not the best experience for kfc

Terrible service I never seen in any kfc like this kind of service .they look like they don’t want to work Wednesday night manager is so so useless can’t even manage his staff .just waited for so long for a zinger combo.

Service is good, best to order using the self-help machines as short staffed at the moment, ( staff wanted poster on front door)and there busy making orders

Messed up my order this time, ran out of vacon last time and the time before that they ran out of fanta and sweet and sour sauce. Three visits in a row something was wrong

The place was busy and buzzing. Staff done well to keep it clean and tidy. We didnt have to wait long for our order too

Clean tidy & a very good fast service lovely fresh&hot food ...I loved it

Very friendly staff who are diligent and hard working. Seen they reciprocate friendly energy and are considerate.

It’s not good Uber driver pick up point.You will wait 20-30 mins hereThe staff are very slow

Its KFC, usual service, consistent product, I think the menu is limited, the default soft drink is coke no sugar so watch that when you are at the kiosk if you prefer classic.

Terrible service. Shift Manager - Kulwant is rude and treats customers like dirt makes customers feel completely unwelcome. Has no idea how to talk to people in a civilised manner. This behaviour shouldn’t be in New Zealand. Not the best example for team members. Be kind to one another. Avoid this place if possible, the staff hygiene so unacceptable failed to comply food and safety regulations.

Inferior food quality;Potato and gravy taste like water;Often chicken is soggy and squishy.I have expected at least medium quality food here.Not worth my money.The black security guy has a horrendous attitude towards customers. He even trespassed one for eating leftover food without giving any warnings.Never dine in here.KFC Newmarket is way better.

I live very close by, so I come here all the time. Lovely place and the self service machine is very convenient, highly recommend

Worst service in Auckland, I ordered online at 11am, the order status suddenly changed to Delivered already, when I called to the branch, she said they don’t accept the online order for now, but can deliver from 5pm without any apologies. But didn’t get the foods until 7pm, don’t pick up the calls, don’t contact me back, don’t give me call or any messages or any notifications

Thomas has to be the star of the year for tackling our complicated order with confident & humbleness. THOMAS you are amazing overall👏👏👏👏

Very new and nice place. Self service ordering machines are provided. Seems like they are short of staff and the tables on the second floor is a little bit dirty. The chicken wings are big and delicious 🤤

Burger was great. Wrap was rock hard and was a challenge to eat lol

Took too long. Had to leave before receiving my order. Took over 20 minutes. Won’t be back. Waste of money.

Tuesday 5pm: on entry you still have to step up, I wish they would make a ramp entry towards the middle of the store, cause the bar smokers corner is right next to the entry. Express kiosk was working, grabbed a buzzer, but you still need to collect from the counter, some tables werent cleared, food scraps on the floor, rubbish bins are full there should be at least one person cleaning FoH, but apart from that the 3-piece quarter pack was served hot and I like how the drinks come in a can/bottle. They have toilets, free wifi and charging points dotted around the store.

The colonel certainly delivered today with an unbelievable snack lunch combo.The chicken was golden and crispy but the player of the day goes to the lady who served me with a serious amount of extra seasoning on the fries (at my requestand they were some of the best I’ve had.Quite cool charging my phone in-store as well.James Ashwin

Warm bland floury & tastelessAre words Id describe the potato and gravyIt taste nothing like how it didBack in the 1990sAnd it was expensive at $6.39Kfc has change the recipe and upped the price &it wasn’t full too the topLike how it used too be.Years ago it was $5I also wasn’t given a receiptSo I couldn’t get a refund

Dont get delivery. Always slow, gave benefit of the doubt this time but still an hour late. Last time just got refunded. Drivers never contact. The fort st branch phone number is broken/not contactable. Kfc general number doesnt offer any help.

Tbh not even worth 1 star. This place was disgusting, went there lastnight and the staff werent even doing their job probably slow as wait. Waited for 25 minutes just to order. Food squashed all over the floor. And very very very disappointed!!! at the food, my chips were hard as rock, like its been cooked in oil thats been sitting in there for months!! They were also black and been burnt, the chicken was dry as hell 😂 nearly chocked when I swollowed it. Never ever again will I go back there! By far the worst kfc in New Zealand I think it should be shut down permanently 😂😂😂😡🤬

Missed it with very kettle signage. Not had what I ordered. Although staff were friendly and helpful

Useless, they have never got my order correct. They always forget a burger or chicken. Honestly the easiest job and they still mess it up. Don’t waste your money. Get Maccas

Ordered my standered 8 pack of wicked wings. I was pleasently surprised to find half of these wings were boneless, made eating a while lot easier.

Amazing staff and clean place, toilets are never dirty. Have had their rice and chicken limited offer and was great.

What is wrong with this KFC branch? This is the what came out from a small wicked meal. It is ridiculous to use green potatoes. The chips also smells rotten. We tried one and it tasted so wrong. Please review your health standard as it is a serious health concern

Terrible service, staff just looks like they are too tired. Tables dirty. Not even single tissue or disposable cutlery being provided. No one on counter to talk to if you have any issues.

Good, but a bit chaotic and slow. Staff always running their feet off. Staffing issues it appears. Not too bad though, just give yourself a few more minutes than you would usually plan.

Its good seating area but order took so long considering its a fast food place and wasnt too busy

Worst KFC in auckland, I ordered a large wicked lunch, when I received my food they forgot my drink, I had to stand at the counter for 5 minutes before anyone came up to me, when I told them I didnt get my drink they asked for a receipt (which I never got because I used the self serviceand finally chose to believe me and give me my drink, The chips were awful, as they always are from fort street store, Old, soggy, zero salt, and the cherry on top, they gave me original recipe instead of wicked wings with the WICKED LUNCH. Go to quay street, never had an issue with them. Fort street staff are hopeless.

Ordered an uber eats, got assigned a driver, 25 mins later he gave up wating, so I ended up waiting over an hour for my food as another driver had to wait for my order and it was stone cold.Painfully slow, go to the other branch

Staff friendly and helpful despite being short staffed which has been like that for a while. Would be good to see some managers and executive managers from Head Office leave the office to help out during busy lunchtime period while that store or other stores have staff shortages which I assume is because of the implications of COVID.

Ordered a oreo krusha and one of the new chicken sandwich/burgers. Walked all the way back home with my order to find Ive been given one of those piddly little slider things instead of the sandwich I had ordered. Not worth walking all the way back for an order correction, but still sucks. Maybe concentrate on the food orders instead of chatting.

Fast food. Touch screens to order. Never have to take my headphones off. Can be in and out in minutes. Exactly what fast food should be. Food quality is the same as every KFC youve ever been to, but you dont go because you want good food, you go because you want to be in and out quickly. Relatively clean as far as high footfall chains can be. Never had any problems.

serve so fast, my first time try colonel, i miss zinger burger..

For starters I didn’t even know this place existed and now I’ve found my best friend service was quick and simple clean facility and the food is awesome and I’m not just saying it cause I have had bad kfc and this place is awesome

Good friendly service. Very nice. Not dripping with oil like some other KFCs

Ordered the Super Rugby Combo Meal. The chicken was toooo dry. I have watched enough Gordon Ramsey to know that the chicken has been frozen and defrozen countless of times.The service was quick though. Hence, the 3 stars.But common guys... The chicken was too dry.

Noms! Awesome food, great place, friendly service, value for money. You can never go wrong with Colonel Sanders recipe. No surprise its always crowded.

This is an unbiased review as I visit this KFC at least once a week. Nicole, one of my favourite ladies at the counter, is absolutely awesome and always has a smile on her face which makes my kfc taste that much better.

Excellent gentleness of KFC’s tender chicken made with an option of spicy covering. The Deluxe 3 pieces with, potato gravy, coleslaw, regular drink, chips, are the best individual meal I had here for NZ$13.25. KFC by far the best fast food restaurant ever exist in the whole of Auckland Region, therefore come to the Fort St Branch for an exclusive high class meal to get your time of your life started.

First time to visit the KFC downtown branch. This lady provide sooooooo good service to all the customers!!!!!!!!! I think her name’s Nerasson?...maybe... She is so nice,kind and alway focus on the details. She give us a takeaway bag before we just going to ask for it. Best KFC service ever. 😃(Only the floor feels a bit dirty and if the toilets more clean will be fantastic)

New concept store in Auckland cbd. You can self service your order at kiosks, take a disk and your order will be brought to your table.The system worked well and was easy to use, the service was quick and the food fresh and hot.The store was very clean and staff friendly.A good experience in a new KFC​ ​style... I liked it. I would visit this store again.