Ishtar Sheraton Tower in Ba`qubah

Best service ever!

ABSOLUTE DISASTER! Very tired and poorly designed chinese furniture. Broken curtain hangers, messey phone and router wires, broken toilet flush button, peeled off hand painted bath tub, spit on curtains, broken tv cabinet doors, dust on bedside tables, no hand or face towels, worn out and discolored pillow cases and bath towels, USED OR HALF FILLED MINI SHAMPOO BOTTLES.. basicly everything you would expect in a no star hotel. All this was topped up by a pathetic housekeeping service, coffee and tea bags costed me over 10 calls to the house keeping and front desk, hour and a half of waiting and an angry complaint at the front desk. At night, you should expect very loud music that shakes the entire hotel till 4 am. Gladly, breakfast was the last disaster.. cold tastless lentil soup, cold sausages, tiny takeaway coffee cups with plastic teaspoons, same as what you get from the mobile coffee cars on the roads which is sold for 50 cents. The restaurant staff were more than food types served there. Cheap in every way. The hotel charged me 4% extra for credit card payment, and staff failed to charge me in my own currency as requested. The only good thing about this hotel is that you might get asked about the quality of your stay by an incredibly beautiful lady at the front desk when you checkout. All in all, never make my sitake and look somewhere else. See photos

Rooms are very good but breakfast quality is too bad.

The service is bad and not clean

Good hotel compared to others prices , though a more attention from the staff and cleaning would make the experience much much better.

I believe it is the only 5 star hotel in Baghdad, although, Hotel services are not upto standard of 5 star category.

V good

One of old Baghdad central hotelhave many bars and night club

Grand ishtar is a good hotel yet there are many electricity issues and issues with air-conditioning in the roomsBut everything is clean and the treatment is amazing

Didnt find less than one star

Nice reputation Hotel when Shiraton corporation was running it, now still very good under Iraqi administration, the problem is very low share profits for contributors need to be revised

The rooms quality is not good including the furniture

I am really sad to see this hotel become like this...Ishtar used to be the best not only in Iraq but in the whole region...but nowadays its one of the worst hotel I have ever seen

Good hotel big rooms very good wifi

The rooms need more housekeeping and fresh air.The Balcony cannot open.

Very nice & secure, nice service & friendly staff

Its a good place, the staff are friendly, neat & clean, I recommend it

Its great hotel, bit unfortunately its neglected and needs much more attention.

I am writing these words with hope that it regains the charms of old Ishtar hotel, services degraded, from the icon that brings many memories of the old days in 80s, with some renovations and attention of the management team, I believe this hotel can regain that charm...

A located in the heart of baghdad, the tigers is near the hotel from the behind, in the behind of the hotel there are many restaurants, at the night this area bcome for bars and Alcohol drinks

It is the worrest hotel and place for accommodation or spent a time, meeting room is dirty, internet is not working, food is bad. I can say the management made the hotel down to the lowest level.

The rroms are in bad condition, service is not that good neither is the food

Wonderful hotel.. Nice rooms... good service

Lift system is no good door card ereor all time not recommending

Internet service is down most of the time. TV was not working. Didnt try food yet. Rooms are clean and with nice view

Good people and nice.But the hotel very old and need renovationT.v in the room not working

Very good hotel

Visitor can tell that the hotel is very old from first impression. Entrance to hotel is not a good experience and security check was poor which made me concerned. Receptionist was not professional. Room was not very clean and all windows were blocked with wooden panels as the hotel overlooks the green zone. Breakfast was poor in quality, and selection. Could not evaluate service as there wasnt any. I hope management takes my notes positively to improve the hotel and hire professional staff.

Bad hotel and bad service you pay for 5 stars and service for 2 star

Good hotel,litille bit old

Very bad food, and 2 broken lifts and the other two are terrifying.

The hotel was renovated but not to a high standards, the housekeeping does not meet todays standards, I checked in and when received the room I was able to see hair on the pillows and on the bed sheets. This shouldnt happen in 5 star hotel. I checked out 6 am but couldnt have breakfast because the restaurant was not ready to provide services.

Gòod comfortable Hotel . Excellent staff. Thanks to Abu Haider. He is a excellent Front Office Manager

Nice, clean , cozy, and has got a nice view.

Its one of the best hotel

Very poor services, low level of house keeping, poor breakfast

Nice hotel despite being old around 36 years!Fantastic view on Dijla river, rooms are big, noice from street and other hotel facilities is high and disturbing.

bad hotel needs a lot of work ever thing old

Bad washrooms, lack of materials the smell of the rooms bad (mould), bad sound system

I couldnt give it 0 star unfortunately. You pay for a 5 star but service is 2-3 stars

Bad hotel.. Needs a lot of work to get back as well as before

High prices and bad services... elevators are bad and not safe

Crystal Grand Ishtar is one of the few fancy hotels in Baghdad, it has a variety of services including a spa a gym a pool and breathtaking views of the city.Its location is definitely a bonus letting residents reach the lively centers in the city.

From a safety perspective it is good. The rooms were clean, sheets were changes daily and room cleaning was good. Room service was lacking, we asked for glasses and all we got were cups. The staff was polite and deacent in the most part. I wont say they went out of their way! Breakfast was ok, not a huge setlection but enough. Nothing memorable! Yet as I understood it and for the current situation in Iraq it is a god option to stay at.

Most biggest and luxurious hotels in Iraq, its contain multi hull for making conference and wedding partyAlso its so beautiful for me

Nice hotel that holds great memories of the past days

It was great experience and I really enjoyed during my time there for sure I will go again

Very bad service. Almost 2 stars accordind to standards

Good hotel with excellent view of Degla River. but very pooooooooor service :((

This was running under the brand sheraton till 1991 but after 1st gulf war license was cancelled. Overall its 2 star hotel without any recreational facility and no future improvement plan. Management is only bussy in ripping off the customers and not spending to maintain or improve the hotel. Food is pathetic most of the items came from outside. Its in demand because of no competition available.