Imperial Hotel Ostrava in Ostrava

Location is great. Very comfortable setting. Seems a bit outdated as far as furnishings and bathrooms. Not a deal breaker. Would stay here again if i am in Ostrava in the future.

Super)

Good stay, we were able to check in early, at 12, and late checkout is available, both are convenient. Room was clean and well equipped, good bathroom and shower.

Even thouthe location is fantastic I am giving it overall 1*. My stay there was a disaster. First of all there is no pool not even a jacuzzi so pictures are misleading admins should take them off and be clear with information that pool was closed down. Rooms are clean but more a b&b standard than a 3* hotel. Beds are uncomfortable I woke up with a stiff neck. Its hot, aircon doesnt work and bedding is thick as if for russian winter. But the worst part of all: there was no hot water. I wanted to check out and get a refund. Was convinced I will get a discount upon the checkout if I only stayed. So I convinced my 3yo to bare the cold water only to not get any discount only excuse that it was a problem with a city water heating. Outrageous. Also ČK75 for water. That is €3 for 500ml.

Very good location downtown close to everything by walking.Rooms are mediocre at best with very old furnishings and a lot of issues - including missing bulbs.Otherwise it is comfortable for a couple of days stay.Breakfast is ok but dont expect anything original.

Everythings fine, check-in, room was okay BUT the whole experience is ruined by a night shift front office attendee male really chased us away from the parking spot that was free telling us we have to park other place because it is for long car (no sign saying somean while there are lots of normal vehicles there, then placed the reserved sign right after that. The way he dealt with the situation was not professional at all. Even though this place is very close to the places that we need to come but not coming back for sure.We came back 12pm, when the attendee did that (checkin time is 2pm-12pmand in the morning the spot was free. Now this is not showing respect + unprofessional for our visit. Not coming back after this.

Thanks Natálie for room service, all morning and afternoon shift front office that was welcoming us on 30.7.2022.Unfortunately the night shift was terrible. I dont know if there are any places that chase guest away from a parking spot that was free then place a reserve sign right after. This telling me that we are not welcomed here

I stayed there one night, room was ok, but very hot inside, didnt find the controler for the AC to turn it on so I slept with open window! Bed was average comfy, but very nice shower! The cleaning service woke me up at 9 when cleaning the neighbour room with vacuum cleaner and shouting around very loud 🙈 Also my friend who stayed in the neighbour room (mine was betweenwoke up from the shouting he told me later! I think this is a completly NO GO for any hotel!!! Breakfast was nice altough! Parking at hotel parking was 6euros for 1 day!

Perfect location in Ostrava, close to shopping and the party street. Nice comfy bed with a perfect big pillow. Only negative is a small shower with really sleepery floors, so be careful when washing feets.Training room for those who need to that on vacation.Restaurant and bar with good food and beer, but cheaper alternatives around the hotel.Service is exellent and they all speak english enough to make your stay good.

Great location, hotel very basic, clean, breakfast is decent. You pay for location 🤷🏼‍♀️

Confortable Hotel in Ostrava City .....close to Karolina Shopping Center

Nice hotel with comfortable bed and clean rooms. Parking available directly at the hotel.In general the hotel rooms / bath could be modernized in the future to remain on 4 star rating for this region of the world.

The level is just barely three stars.I would rate two for the level of the fornitures, four for the level of the cleaning and four as well for the level of the breakfast. Its just too old, thats it.Lack of safety lock for the windows which can be fully opened,. watch out if you have kids.Very kind employees

It is called a 4 stars hotel, but in reality it is not having more than 3.More than 90 euros per night with breakfast included it is al litle bit too much for these 3 stars conditions.

Bottle of water in a room at a 4 star hotel was €4 (75 ckand it was bottled in 2017 😬 Rooms hot unless you turn the super loud AC on 🥵 Staff nice tho

Great hotel close to Ostrava center. Famous Stodolní street 5 min walking distance.

Rooms are beautifully clean and smart. Food and service is excellent.

Very good service and professional hotel staff. Unfortunately you can hear the room next door too well when TV of the neighbor is switched on.

very good clean good service parking in front of the hotel ...just all you need

Perfect team inviting to this hotel ; perfectly speaking German receptionist, spacy and clean rooms in the middle of the heart of the city. The right place to start the exploration of the famous street of pubs ;-)

A four-star hotel, really?I was "relocated" to this hotel after I made a reservation at the Quality Hotel in Ostrava, which turned out to be closed. I was expecting at least a similar service... What a disappointment!There was a very bad smell in the corridor and the room. The staff, very helpful, offered me another room but without air conditioning, so I decided to keep mine. However, the air conditioner was so noisy that it was unusable. Otherwise the room was clean, even if it felt dated and view from the window was rather depressing.

At first, I need to say that every member of the staff was just amazing, from reception to waiters! Thank you all for making my stay a bit nicer (11-12.6)! Everyone was smiling and providing marvelous service. Hotel was clean, rooms as well. Since the price is higher compared to different 4* hotels in Ostrava I am just going to compare with another hotels I stayed in Ostrava. In cheaper hotel in Ostrava that is (3/5 of the price per night compared to this oneyou will get 2 bottles of water per room for FREE, however here in Imperial you have 1 bottle for 75CZK ( its simply outrageous with the money you pay for room for simple water, they could include it in price, noone would notice, but paying for water when you get to your room after long travel...), in different hotel you are also having chocolate on pillow. I know it may sound picky, but as there are many 4* hotels in Ostrava. I am only judging based on my personal experience(since I have been in many in this city), and these small things like free water or candy on pillow makes the difference. I know that Imperial hotel is just living history, therefore I am not going to compare appliances. Maybe just that I was surprised by "cable TV" which basically had basic channels of international origin, dont expect HBO or movie channels. TV is also very limited for use, so dont expect to project your laptop there (I had business suit), they have older Philips. Bathroom was smaller, but ok. Cosmetic products and all necessary things were there, so also ok. Concerning food: breakfast, even during pandemic, was very various and delicious. I have been also there for dinner and it was just perfect. Restaurant is just 10/10.Since its still covid19 period, they stated that not necessary papers were removed from room - I can understand this. However, I was missing at least paper with information about breakfast time. It is not on the paper with information of your room number for some reason, but its not anywhere in room papers either. Of course I can ask on reception, just suggestion: please put the breakfast time interval on the paper which is given to guests with their room card. But I have not found this info anywhere, not even on webpages.Overall: It was very nice stay, no issues, but it just could be better for the price.. As such unfortunately it is not worth it in my view, as there are another 4* hotels in Ostrava with better "guest experience", even though they both provide same services.

I just did not understand why did we have to pay fee for parking area as 6 EUR/day? ?

Nice and cozy hotel at Ostrava city centre. Very good location, good service and restaurant.

If I visit ostrava again, I will consider another one.Consider price, here is very good hotel. But room and supplies too old and uncompotable.I think ostrava need more brand-new hotel, even it is expensive twice more then hereBut brakefast is very good beyond doubt

Very good bed, good food, unfortunately if you dont close your window youll wake up from trams passing by. So if you dont mind sleeping with a closed window youll sleep just fine. I like to open my window though. Not a real big issue if youre an early bird.

Good Location and Priced okay! Very Dated but Clean so its okay for one night

From outside this hotel looks like typical "communist" era building, but inside is surprisingly well equiped and nice. Perfect restaurant with great selection of good food and extraordinary wines.

Breakfast was great many options.Room was a great size.Convenient location.Bars and restaurants a short walk away

Nice hotel, but showing its age.Has a nice 60s Eastern European/Soviet feel, and is easy walking distance from restaurants and bars

The room was clean, we enjoyed our stay overnight. I can say the breakfast lived up to the hype, its really complete so everyone can find what they prefer. Also the gym and sauna were a really nice Sunday extra.

Amazing service and simply great people. Everyone is super helpful and seem genuinely excited. The rooms are very very clean the lobby is great and the wifi is strong. Great place to stay when visiting Ostrava. Im a huge fan of Gulas and the restaurant here serves a pretty good gulas. There was also a voucher for the casino, should one feel inclined.

Kind staffs. Not many rstrnts arnd the hotel except the mall. There r many casinos and strip bars nearby. Nth much to complian abt the hotel

Not bad but you will still have the feeling its just a refurbished hotel from the 1990s.

Great conditions, cleaned rooms, swimming pool, relaxing spa and good restaurant, so I conclude: NICE HOTEL👍👍👍

Really nice hotel and nice service. The restaurant has very good food and the relax center is also great. I would recommend it.

Nice hotel in the most historic part of Ostrava. Friendly staff, good breakfast buffet.

I have visited just one day conference without lunch, so my review is about small part of hotel venue. So far I can tell that conferencing space is well organized, with small cafeteria, exhibition room reasonable spacious and presentation room standardly equiped. There was a room beteeen these parts prepared with small stand-up tables ready for networking and more personal talks. Toilets clean, having paper towels instead of air hand dryer (I dont like them). As far as I understand when you are attending some event in the hotel you can use their garage or outside parking place for 100 CZK (approx. 4 EURfor whole day - at least this was my case. All the staff I came into contact was kind and helpful. Overall, I really liked it there.

Nice hotel in the city center with gym, pool and sauna available to guests for free. Rooms are standard size, clean and silent with TV, safe and bar. Staff is very professional and helpful.

very "old school" hotel, mainly for "old school" visitors, dont expect extra value but more a general feeling of 1980 mixed with wifi.I use the hotel when Im sleeping over in ostrava as they have a great breakfast.

Very comfortable, quiet and clean room. Very good breakfast. Personnel very kind and professional. Highly recommended

Hotel Isnt my favor. Room was too small. Breakfast area looks like old. I had to ask many times to get a second coffee.

I was impressed with the staff. They were very accommodating. I was here 12 nights and would stay again. Parking was good on the surface lot. It was never full the 12 nights I was there. Location was excellent for waking to nearby restaurants and bars

The imperial is a classic European hotel. The rooms widely vary, but all are nice and accommodating. The restaurants in the hotel are delicious if a little over priced. I would go to the square behind the hotel for food.

The hotel was in a perfect location for what we needed. The hotel was very clean with a modern beauty area. The rooms were spacious and comfortable. We only are breakfast but this had a great selection of hot and cold food. The staff were very polite and helpful.

Poor and spotty wifi in room. Poor front desk service. Reserved a room with an extra bed for child, but bed not available or able to fit in room reserved. Hotel then made me pay extra for new room that would fit the bed I reserved. When air conditioning was on, created weird smell in room.

Central location, immaculate rooms, and the hotel restaurant was excellent. It fulfilled my business travel needs more than adequately while I was in town for three days and nights.

Superb hotel large varity in breakfast. Hot water Deming poop, massage centre, very polite attitude, good service. Comfortable atmosphere.,I really enjoyed during my stay.

Very helpful staff, nice room, very good breakfast. Location just perfect and price reasonable.Only downside is its relax-center that is closing at 20.00 (could be longer).Will for sure consider it for future stays.

Service: A+Breakfast: A+Room: A+Check in: A+Check out: A+I recommend this hotel to anybody who is looking for hotel in Ostrava.I will come with pleasure again.