Ice Story in Jerusalem

Terrible service

bad serviceVery expensiveThe food is really not tasty

Service is terrible even for Israeli standards.Dont have enough staff to clean table amongst other problems

The place is terrace-only, would be nice to have a room with A/C. Also, pizza smokes and aroma mixes with their ice cream in some strange and unpleasant ways.

Amazing food and service.. perfect for the whole family and 10/10 kashrus

Delicious food. Pizza, Fries,, Salads , Fish, WafflesWill go there again

Food is great. Some locals say its the best pizza in town

Great food. Great spot. American prices....

Good food in a good location.

Good pizza and waffles but absolutely awful service. Place was crowded (Saturday nightand their ordering system has you waiting in line to order and pay, then take a buzzer that is supposed to beep when the food is ready (‘20 minutes’ was actually an hour.no one seats you or clears the table, had to go back in Line again to wait for our waffle even though we ordered it at the beginning…place was understaffed, they wouldn’t make eye contact with customers because they were so busy. Had to sneak behind the register to take our own napkins and ask for water at least 5 times. Pizza was good but honestly not so sure why we had to pay 130 nis for a pizza and waffle with the worst customer service I’ve ever experienced in a restaurant . Maybe weekdays are better.

Super clean they change gloves between customers. Delicious pizza, best ice cream in Israel!

I asked to order gelato but the staff asked me if I need ice cream. Please, gelato is not ice cream....I tries the white chocolate & strawberry and cameral. Also ordered machiato. Tasty good. price is acceptable.The cafe is welcomed by many families with kids and toddlers so it is a much happy and joyful place indeed, unless you prefer a quiet moment.

The food was excellent, the staff was helpful, the prices were reasonable. We would recommend this place highly, especially for big families.

We rented out a place here for a family eventThe food, price and service was unbelievableWould highly recommend

Delicious food huge choice and amazing icecreams in lots of different waysCone, cup, waffle....yum

The ice cream is good but the food is under any circumstances!!!I ate there food twice and felt very very sick!!!The tables are not clean

The pizza is baked in stone oven. Thin Italian style. They have awesome and most tasty ice yoghurt-must try. The service is nice but not awesome. Slow some times and lack of energy. I changed my rating. It used to be much more tasty the pizza, a french mature guy with lots of experience made the pizza and i kept coming just for that. He made it thin strong and great taste. These days they replaced him with young guys who just copy but lack the experience and secret of the classic italian pizza. Also many times i had to remind them of my order because it simply slipped out of the system....... the manager is a young and inexperienced so for me its just another israeli style restaurant. Still the ice yoghurt is best in town!!

This place is pretty good for a brunch,They have sandwiches pizza and ice cream.

Great food. Extremely well managed. Line moves very fast.

A really nice place with outdoor seating

Very clean, people are nice and the food is good

Delicious & very special ice cream. Great service. Ample outdoor space.A great spacious with large variety of food.Salads, pasta, pizza, & of course ice cream

There are not so many restaurants with בד"ץ עדה חרדית so I guess people who need it will go. But the place can be cleaner and more effort can be made to give this crowd quality dining. The service was good.

Bad service. Served in non professional way. The table was not clean and sticky. The ice cream and waffel was good but the oats on it tasted old and bad. The fresh air was a bonus.

Way overly expensive especially in the area there in food wasnt good at all a simple breakfast (like 2 eggs, salad, bagel w cream cheese, coffee,costs 80 shekel!!! The eggs were burnt! The bagel wasnt baked well. So overall it wasnt the experience of an 80 shekel breakfast is supposed to be like...P.s. they do not except AMAX!!!

Its sort of like the ice cream house in Brooklyn they have delicious ice cream, all the exotic flavors but very expensive

Delicious. Fresh. Exellent choice. Large comfy eating are. But very pricey.

The food is real yummy but the prices are expensive compared to a pizza shop or ice cream store. If there was waiter service this would be expected but there is no waiter service, you have to stand in line for your food. The place is pretty but too noisy and crowded for a date or night out. Not that there is anything much better in the area.

Amazing food, friendly service, and nice spot

Very tasty Belgium waffle and the ice cream is from the best out there!!!!

Love the frozen yogurt! And pizza! Are the best! But the ice cream isnt the best...

This place is located in one of the most ultra-orthodox area in Jerusalem. It suggest various dairy and parve delights. The place is clean and food delicious.

Nice Pizza/ice-cream/coffee shop with great views

Tasty pizza and the Ice cream is not bad no table service

Very nice and clean. No waiter service. Food very tasty

Great bagels. The Pesto Pizza is superb!

Nice place, good service, delicious ice cream

Best pizza in the country, hands down! The ice cream is just perfect, the place is clean and beautiful. Amazing place to be!

Went for pizza...was good but had to wait ages for it

Pizza is exceptional. Beware though, it’s very thin and will not fill you up. The pizza man is proud of his craft and very attentive to your needs. Ice Cream is sensational.

Everything in this store is delicious, big cozy seating area.

We love this place. Not just homemade ice cream. Also Bagels and delicious salads. Inside and outside seating.

They have in my opinion possibly the best pizza in Jerusalem!

Amazing food!! The bagels were so soft and fresh! The staff is very friendly!Ice cream is super delicious! Its a very relaxing place.Try their waffle I dont think anyone makes anything so delicious!All in all an awesome place to spend with a friend of family!

Its a favourite for anyone wanting to indulge in some delicious ice cream while enjoying a soft Jerusalem breeze. Nice menu, wonderful staff, highly recommended.

Very nice and pleasant looking store, has a nice big porch for seating

Great ice cream. Fantastic service. Very clean and pleasant

Amazing Ice cream place .Beautiful place. Its a pleasure to finally have a Badatz place that is really beautiful,excellent icecream,qualityfoods(bagels,salads and pasta ..Service is great .i really really recommend this place.

The best ice cream parlor in Jerusalem. Simpley Amazing.Hechsher: Rubin

The service is great The ice cream is delicious the waffles are amazing