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Description
Hotel Casa San Martín - in Granada, Nicaragua
Overview
Features
Review
BA
Bladimir Antonio Morraz Leon
10.12.2019
wm
william mejia
03.05.2019
WM
William Montano
12.04.2018
NA
Noé Alvarado
05.05.2018
AC
A Colebrooke
03.29.2018
I gave them 1 star because it wasnt possible to give 0. They did not honor my reservation, sold my room, and left me to walk the street seeking last minute accommodation. Awful treatment. I reserved this hotel room through expedia during the Easter weekend for 3 nights. Because I understand how quickly rooms fill up during the holidays I made my reservations 3 weeks ahead of time and got the last available room. Excited for my stay, I began my journey at 5 am catching the Tica Bus out of Costa Rica to Nicaragua. I arrived at the hotel at 2pm eager to get in my room, take a bath, a nap and find something to eat. However, to my dismay and astonishment when I produced my reservation papers and passports to the receptionist he stared at me blankly and said the hotel was full! He went on to blame his manager for overbooking and suggested that "I" walk down the street to see if a hostel was available or that "I" call expedia to find another hotel! I was livid. It took everyone good bone in my body not to behave like a rabid dog. His manager never answer ANY of his repeated calls and as I stood sweating in the heat of the moment and the day I finally reached expedia (with no help from the receptionist because he said thier phone did not make long distance or toll free calls). Expedia went through the same thing with him as he explained the room had been given to someone else and that the manager was unreachable. At the end of it I was forced to walk the streets to find another place to stay. As expected the only available rooms were in hostels or high priced hotels. I had to pay more than 2x the price for the hotel I found. Therefore I have nothing good to say about this hotel (except a waiter offered me a chair when he saw me sweating and tired after 1 and a half hours speaking with the receptionist).
HJ
Heriberto Jose Sandoval Ramos
03.15.2018
LM
Ligia Michelle Sandino Robleto
02.28.2018
sr
sofia rivas
02.14.2018
SA
SULIMAN ADSI
02.08.2018
HC
HOTEL CASA MORASAN
01.08.2018
bien
ag
anibal garcia figueroa
12.31.2017
TC
Tania Cuadra
11.21.2017
TG
Thomas Gebel
07.15.2017
AR
Amilcar Rosales
07.11.2017
Mala atencion
BL
Bayardo L (Bayard0)
05.16.2017
Bello lugar
YM
Yubelka Mendoza
04.15.2017
Excelente hotel en Granada: buena atención, habitaciones grandes y limpias y cómodas, precios accesibles, está abierto 24 horas... además está ubicado en la calle La Calzada por lo que tenés cerca restaurantes, bares, ATMs. Súper recomendado.
CM
Carlos Medal
04.08.2017
JA
JAviM Aviles
04.05.2017
Great place. Nice colonial house
EJ
E. Justin Alarid
02.16.2017
Very nice
Aj
Arsenio josé Jarquin
01.13.2017
Cenando con mi hermano
CM
Cristian Montenegro
01.02.2017
IS
Ing. Sinai Hernandez
12.27.2016
SD
Sebastian De Jesus Duarte Diaz
12.13.2016
Mi granada
FP
Fraser Perry
10.04.2016
JC
Juan Campos
09.06.2016
GU
Gerardo Urias
08.23.2016
Very nice hotel! Loved it!
DV
Deivy Villegas
07.13.2016
mc
mary cordoba nicaragua
03.31.2016
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