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Hilton Prague Old Town in Prague

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Hilton Prague Old Town in Prague
4.5
50
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V Celnici 2079/7, 110 00 Nové Město, Czechia, Prague

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Description

A minute's walk from a metro station, this upscale hotel is a 10-minute walk from both the National Gallery in Prague, and the Gothic buildings in Old Town Square.Warm rooms offer Wi-Fi (fee) and flat-screens, plus minibars, sitting areas, and tea and coffeemaking facilities. Executive rooms provide access to a lounge with free breakfast, drinks and all-day snacks. Suites feature living rooms and/or sleeping lofts. Room service is available.There's a chic, art deco style restaurant and an elegant bar, as well as a spa area with an indoor pool, a sauna and a gym. Parking is available for a fee.

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Hilton Prague Old Town
FA
Fadime Akdag
10.02.2022
5

friendly staff, the hotel is centrally located, this is very good. Everything was great, thank you everyone. If I come to Prague again, I will choose the same hotel again.

Hilton Prague Old Town
CH
Chunyi Ho
09.29.2022
3

Stayed here for five nights, the room was clean, the breakfast was also good, and the breakfast waiters were also very good! But one day morning when I wanted to brush my teeth, I found that the water was very dirty, and there was no solution for half an hour, so I couldnt brush my teeth and wash my face. This is the most disappointing! The price is not proportional to the quality!

Hilton Prague Old Town
MJ
Mary Jay
09.28.2022
1

Cleaning Ladies are stealing in this hotel. A shame for a 5 star. Be aware before booking

Hilton Prague Old Town
SM
Sean Milner
09.27.2022
5

Great room, lovely breakfast with great choices. Good location for exploring Prague on foot.

Hilton Prague Old Town
NR
Nick R
09.13.2022
3

Problems with checking while partly to blame myself should have been treated differently by staff, they made no effort to help and suggested I leave, don’t get me wrong some were lovely, but the gentleman I dealt with wasn’t very pleasant. One staff member said one thing and another staff member said something else, hard to keep up.It’s a shame, I was very excited to stay at this venue, I have always enjoyed my stays at Hilton hotels in Sydney and In the US.EDIT: I have changed my review as Hilton we’re quick to resolve the issues after complaint and were very helpful. I believe a once off issue isn’t a reflection of the hotel and hopefully I will have many more pleasant stays in the future.

Hilton Prague Old Town
MH
Michael Hayward
09.10.2022
5

Beautiful hotel. Accommodating staff. Great location. Hilton continues to meet and exceed our expectations...

Hilton Prague Old Town
MJ
Marcus Johansson
09.05.2022
5

A perfect hotel in the old town of Prague. Staff is so helpfull and especially Marcel he did do a absolute amazing job. Recommend this hotel for both business and private travel.

Hilton Prague Old Town
HI
Hind Ibrahimi
08.30.2022
4

Amazing as always. The only reason I am not giving a 5 star is because of the breakfast buffet which we found quiet basic compared to other Hilton locations.

Hilton Prague Old Town
RT
Rob Tulloh
08.29.2022
5

One of our better experiences at Hilton. All the staff were very friendly and went out of their way to help. For example, we stopped at the member lounge one evening and were told no seating was available. The host took us down to the bar and then had food brought from the lounge to our table. A full service restaurant is available for breakfast with a buffet that has anything you could want. Full service bar was a nice place to stop for drinks ahead of dinner. The room was spacious and very comfortable. Mini fridge and safe were in the room. Big fluffy bath towels in the bathroom. Hotel is a short walk from all Old Town Prague attractions and bars/restaurants. Concierge desk available. Two thumbs up.

Hilton Prague Old Town
AM
Ashwin Moheeput
08.28.2022
5

Very nicely located with friendly staff, tidy and cosy rooms in the heart of a city that is renowned for its medieval history and rich culture.

Hilton Prague Old Town
DA
Don Andrés
08.23.2022
5

Excellent hotel - we stayed in a superior double bed room - TV is huge and the best is that the hotel is located centrally and is close to the train station. Can’t recommend the breakfast though

Hilton Prague Old Town
AM
Andrew Mendoza
08.20.2022
2

Good location - very near the main sites in old town. Room is clean and bed is comfortable. AC is appropriate and amenities are standard for a proper 4 star hotel. BUT, the WiFi in the room is very problematic. Literally 1-2 mbps download speed! In 2022 for a Hilton, no less, this internet speed is pathetic. Informed the front desk - they said they’d fix it the next day - the next day! No proper internet for a day? They tried to fix it same night after I complained and speeds went up to about 8mbps, at best, but still inconsistent. 8mbps! In 2022!!! For this price point? Also, the internet didn’t get fixed as promised. Kinda ruined the whole experience tbh. I didn’t get to do proper work and the internet isn’t even sufficient for Netflix. If you need working internet, this might not be the place for a Prague stay.

Hilton Prague Old Town
AD
Anna D
08.18.2022
3

Very good location, nice hotel but unfortunately the price is to high in comparison with another hotels in Prague. Rooms are very small, bathrooms as 3* hotel..., but the service- 1st class ! Very professional especially in the restaurant, Ladies are so kind and so professional and at the bar - Men, as well. Breakfast very good and delicious coffee:)

Hilton Prague Old Town
WK
Willem K
08.13.2022
5

Our stay at the Hilton Prague old town hotel was really good. The hotel has a great location, the iconic landmarks of Prague are within walking distance.The hotel itself is clean, parking is available nearby at 600kc a day. Parking place has maximum height of 2.0m, it is quite challenging to park there, but over the course of our 3 day visit it was never full.Due to the diamond status of my wife we received an upgrade to a 9th floor suite (928the room itself was nice and had some nice views of the city. The bathroom clean but placement of a toilet all the way in the end was not logic.The breakfast menu is extensive, also a lot of options children would like. Special omelettes and sandwiches can be made on request. These are worth it, so give them a try.What makes this hotel exceptional is the staff, the hostess at the breakfast always greeted us with a smile and lead us to a desired table. The staff is really attentive when it comes to needs of the guests, they notice gestures and empty plates.A special compliment for Mohamed who was working in the executive lounge on Wednesday and Thursday. He knows what service is all about. Gave us some great sightseeing tips and had a friendly chat with our family. Some people have a passion for hospitality, thank you Mohamed!

Hilton Prague Old Town
WB
William Berry
08.11.2022
5

Stayed for 4 nights, really good location close to sights, bars and restaurants. Staff very friendly and welcoming. Great bar staff. Breakfast offers a good choice and some made to order items such as eggs Benedict etc. Rooms are spacious and modern.

Hilton Prague Old Town
MM
Matheus Milani de Oliveira
08.06.2022
5

Prefect location. Pretty much in the city center. Close to main train stations. Rooms are great, staff is really friendly. Rooms are cleaned daily, which is very rare in hotel lately. I will definitely will stay there again.

Hilton Prague Old Town
DH
Dvir-Horef Hazan
08.03.2022
1

This is not the first time I’m being hosted at this hotel, each time had its own issues but this time unfortunately, wins.From the moment of checking in (Took over 30 minutes with an unprofessional person at the desktill the moment of checking out (we had to come back twice to unblock the parking card we paid foreverything in our experience was bad.The room we received smelled like cigarettes and perfume, as if someone was living there just a moment before we entered. When asked to maybe get a different room I was told The smell in the room is OK - not that the hotel is in full capacity or that it’s difficult to find a different room, no, I was told that the smell I smell is fine and I need to grow up.We were sitting in the lobby for a few drinks before leaving to the city center, I wish I could tell you the service was quick, efficient and kind but it took over one hour and a half to get to drinks, a club sandwich that was as if it was bought from a gas station and bottle of water that was room temperature while Prague was celebrating with over 30°.As it was hot we obviously wanted to freshen up, The AC in the rooms was just moving hot air from one side to another, the water pressure at the showers was a slow stream at best and in general the whole experience felt cheap and uncomfortable, let alone unprofessional.For the price range of a room per night I would expect far more.

Hilton Prague Old Town
ba
brandon atwood
07.30.2022
5

Wow, what an experience. Clean and comfortable room, and exceptionally located. This hotels best asset is the staff. They are all polite and attentative. Romana at reception and David in the lobby were incredible and made myself and my family feel welcome. Will return!

Hilton Prague Old Town
KB
Khokha B
07.15.2022
5

Nice place to stay with a stunning location. It is next to to shopping malls and many different restaurants.

Hilton Prague Old Town
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Bonny Schumacher
07.12.2022
5

Just a block from main square. We bought breakfast included in our room rate. Worth it as it was a huge selection. Rooms were excellent, well cared for. Plus for me was bathroom- very modern shower & good makeup mirror.

Hilton Prague Old Town
VR
Vino Rouge
07.07.2022
5

Very clean hotel with lovely hotel staff. They will help you with every and anything you need while staying in Prague. It’s located close to the city center with easy access to the yellow line metro and tram services. There are restaurants that a near by as well if you decide you want a bite to eat.There are other activities that surround the hotel such as bowling, going to the shopping mall, and of course a bar/club called Nebe, which is located inside a building that is shared with Billa.

Hilton Prague Old Town
JW
Jesse Wilson
06.23.2022
5

A modern hotel is hard to come by in the center. This hotel is very high quality. The gym is clean and equipment works well. The elevators are delightful. Pricy but worth it.

Hilton Prague Old Town
D3
DragonHearted 32
06.19.2022
5

Very great place and they brought balloons and cake for my brothers birthday, very thoughtful staff and nice hotel overall

Hilton Prague Old Town
Victor
06.17.2022
2

Good staff. Beds are extra firm which is standard with Hilton, but be warned, when I say firm I mean firm. No sound proofing and no blackout curtains and there is some construction in the area. I won’t go on because there are far better options. Try The Grand Mark Prague hotel around the corner which is a luxury 5 star hotel with divine food, service and rooms are amazing, and it’s cheaper.

Hilton Prague Old Town
RB
Rob Blain
06.16.2022
5

Lovely hotel, just a short distance from the main square. Good gym and nice little pool with jest steam for swimmers and a sauna. Bar and restaurant very good all with excellent service all round.My only gripe was that my room was next to the housekeeping storage room, I got woken quite early a few days from the noises.Overall though, an excellent hotel in an excellent location.

Hilton Prague Old Town
SAM
06.07.2022
3

The location is perfect and the staff was friendly. The room was clean, however, everything is a bit old. You have to pay for faster wifi which I find off in 2022. The breakfast was ok, fruits tasted a bit old, the a la carte options were great. Overall, good sray.

Hilton Prague Old Town
RS
Raymond Seah
06.02.2022
5

Room is nice and comfortable. No problem with adjusting the air con temperature. Hotel is located near shopping center and attractions, which was very convenient.

Hilton Prague Old Town
MG
Maurizio Giuliano
05.29.2022
5

Excellent Hilton property that does justice to the Hilton brand, especially in a context where many Hilton properties in the US have been losing sight in the past two years of the excellence that used to characterise Hiltons and that Connie Hilton had in mind.The location is perfect — the only thing missing would be a good view. The rooms and the hotel overall are nice, spacious and modern.The breakfast buffet is excellent for quality and variety.The staff are outstanding — front desk to restaurant to concierge to housekeeping. The front desk staff are super friendly and effective. The concierge helped make arrangements for museums and restaurants with impeccable efficiency and showing great pride and pleasure in her work.As a Diamond member I was fully recognised and got all my benefits. Thanks everyone !

Hilton Prague Old Town
AB
ASHLEY BURT
05.28.2022
4

Excellent room with separate sitting area and huge luggage storage area near closets. The pool closed too early at 9, didnt get to use it at all and it was key card locked. Breakfast and social hour were excellent and staffed with servers. Bath towels were the best Ive ever had in any hotel ever. Location was great, easy walking distance to the square. Car service available and used to go to the airport. One rude guy on overnight desk duty wouldnt let me borrow a luggage scale but the morning staff would, very strange. All other staff were very friendly, professional, and I would stay here again.

Hilton Prague Old Town
CG
Carlos Ghost
05.27.2022
1

It would be great when the stuff speaks english.Better would be if the stuff is friendly. When they pick up the phone, they talk like you disturb them at relaxing....Very dark on the floors and the offered suite for 1500€ per night was not 200€ worth.For us, the company and our friends HILTON died.....Its really sad, but after 6 times trash HILTON and absolutely senseless and unable stuff, we are never going again to a HILTON.

Hilton Prague Old Town
GJ
Gayle Janasik
05.26.2022
5

Perfect location! You can walk to everything from here. There are lots of great restaurants and attractions nearby. Nice grocery store across the road. Concierge is very helpful. Breakfast is amazing!!

Hilton Prague Old Town
Matt
05.26.2022
5

Excellent location in Old Town with a modern clean feel. Located adjacent to the tram and metro for convenience and several good dining options within one block. The staff was friendly and helpful. Highly recommend this hotel!

Hilton Prague Old Town
AB
Adam Barth
05.21.2022
5

Excellent hotel! The staff are great and very friendly, the rooms and common areas are clean, and the location is perfect. Highly recommend!

Hilton Prague Old Town
AP
Ana Paula apteixeira
05.20.2022
1

Pay attention in your billing! I payed twice for my stay: first at Secret Escapes and then they charged me again in my credit card - which was supposed to be just a deposit, as other regular hotel chains. Besides that, I had some restaurant and bar discounts that the front desk operator refused to apply. Anyway, I payed to avoid any confusion. I complained about the double charging and lack of discount already twice per mail - and no response so far. Definitely, pay attention not to be fooled as I was.

Hilton Prague Old Town
BE
B Ed
05.20.2022
5

Friendly and welcoming front desk staff , nice breakfast . Ideally located - walk to the city square . Nice pubs and restaurants near by

Hilton Prague Old Town
SA
Simon Atkinson
05.19.2022
5

Lovely hotel in a great location to explore beautiful Prague. The staff were superb - from check in to the service received during my stay. I had a super room, but should have had an upgrade (company deal). No problem for me as the room was perfect, but the management offered to move me and when I decided to stay where I was, they presented me with a gift of snacks, chocolates and cold Czech beer. Very nice touch and attentive to the customer. Will be back, as a tourist next time, not work!

Hilton Prague Old Town
GC
Gregg Carnaffan
05.08.2022
4

Nice location, welcoming staff. Room upgrade was appreciated. Comfortable and very clean. Breakfast and exec lounge snacks were also good.

Hilton Prague Old Town
PN
Paul Neighbour
05.05.2022
5

Excellent location for walking round prague centre and old town. Also perfect for trains, metro and trams if you dont feel like walking. Hotel currently updating executive lounge, so part of zinc bar being used. Staff were very polite and helpful. We had a wonderful 6 days.

Hilton Prague Old Town
AB
Adam Bachraty
04.20.2022
5

Amazing location, just metres from the historical city, close to all attractions, shops, supermarket and transport. Nice & big breakfast, kind & friendly staff. Highly recommended!

Hilton Prague Old Town
as
andrian shapiro
04.17.2022
1

The front desk very unfriendly and not properly trained. Thanks as suppose to come back number of times to make my door key work. Im a gold meme er at Hilton and stayed at hundreds of Hilton places. This one is the worth and unprofessional one out of all.

Hilton Prague Old Town
Анжелика Самойлова
04.08.2022
5

I truly thank you for your help and support during these difficult times for us at the Hilton old town in Prague. We were impressed by such a sensitive attitude of the hotel staff to us! thank you very much! We will remember your good for us, for Ukraine!

Hilton Prague Old Town
AB
Alexandru Bogdan
04.06.2022
3

Ive been surprised that for the stars the hotel has many of the services are not up to the branding like no mini-bar and not even drinking water, prety minimal breakfast, but they exagerat on unnecesary stuf like chnaging the soap with a new one every day? Why?

Hilton Prague Old Town
AT
Andrew Taylor
03.21.2022
4

Well situated near the city centre and close to many bars, restaurants and shopping. Friendly and helpful staff, and comfortable and clean room. We had a twin deluxe room.Breakfast was very nice for both buffet and a la carte options.Swimming pool is a little small and can get busy.In general, would recommend and would stay again.

Hilton Prague Old Town
Andrzej
03.11.2022
5

Good location. Good breakfast, the same every day, but lots of choices. One can say that it is good since you will not be surprised something unexpected in the morning :-Good Lounge offer. Nice and clean room. Helpful front desk staff.

Hilton Prague Old Town
zM
zach Miller
01.30.2022
5

Friendly staff. Delicious breakfast. Great location for sightseeing. Updated spacious rooms available. I wish they had the regular executive lounge open. The lounge is only open right now between 11am-7pm and food is only available 5-7.

Hilton Prague Old Town
TK
Tariq Khan
12.14.2021
4

Nice hotel with all the usual youd expect from the chain. Nice staff, clean room and a decent restaurant. However, this is not what would give you a local experience. I believe it caters to business and international travellers who want a risk free and consistent experience

Hilton Prague Old Town
ms
marcanne smith
12.01.2021
4

Loved staying here! The staff is so helpful and welcoming to the point of you feel like youre coming to visit "friends" who happen to work at the hotel. The hotel is located in an absolutely perfect location. I cant wait to go back to Prague and I will without a doubt be staying here again.

Hilton Prague Old Town
OP
Oliver Plank
11.20.2021
5

Just staid one night to explore the city. We had a huge room which was excellent for our needs. Just the Sauna was to hot. 110 degrees inside. Thermostat outside showed 98. Good in walking distance to old Town. Had to leave early in the morning, so no idea how breakfast was.

Hilton Prague Old Town
IH
Isabelle Heine
11.14.2021
4

The breakfast is amazing! Staff was nice. Hotel itself is a bit older already, but quite alright. Only issue is that from a five star hotel I would expect just a bit more obliging. Could have been also a four star hotel…

Hilton Prague Old Town
AR
A R
10.04.2021
5

Good location, easy to park in parking garage! My small dog was allowed to stay with us (40€which is always a bonus. The staff were friendly and attentive. The executive lounge is now off the main bar on the main level. Small snacks and happy hour are great! The room was fantastic, clean, comfortable and quiet. Breakfast was wonderful, nice options with additional chef specials you can order. Absolutely loved our stay at Hilton Prague Old Town.

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4.5
50
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Hilton Prague Old Town in Prague

V Celnici 2079/7, 110 00 Nové Město, Czechia, Prague

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