Green Valley Shopping Center in Napa

Hey BTW fix your store hours on google

I am very happy with the service I receive from Renee and her crew. I have used most of their services at one time or another and always had great service!

I Absolutely LOVE, LOVE this UPS Store!!!! As a Court Reporter with deposition exhibits to mail out often for attorneys, I Absolutely Trust this UPS Store to deliver them to the Deposition Agencies I work with, and they do so On Time. I recommend this UPS Store for their Professional work ethic and getting my legal exhibits where they need to go On Time and delivered with Absolutely No Damage At All. Keep up the Awesome work, and Thank You for your Service to our community!!!!

05/23/20 @ 11:15am.The staff was incompetent and unprofessional to say the least. The woman behind the desk was computer illiterate! UPS charge .90 for the first minute and .10 thereafter for computer usage. The internet connection was EXTREMELY slow. I asked the woman behind the counter if I will still be charged and she said yes, its not her fault the internet was slow. She admitted UPS recently downloaded some software on the computer and every since then, the computer had been running slow. I overlooked that and preceded to printout documents from my email. The computer printed out my email messages and not the actual documents. I attempted to printout my documents again and got the same results. Keep in mind, I am EXTREMELY computer savvy. I asked if I can email the documents to UPS and have them print it out for me and the woman behind the counter said yes for a fee. I was more than willing to pay for the copies but I asked why would I be charged a fee if the problem is UPSs computer and not me? The man behind the counter sarcastically said, its company policy. My customer service experience was horrible. There was no effort or willingness to try and help me. This was a total different experience than Fed Ex. Fed Ex was much more competent, professional, and customer service oriented.

The UPS Store provides a valuable service. The employees are pleasant, but not welcoming or really friendly. I think this is the only area where this store could improve.

I have been to this location many times. The staff does their job very well.It would be a better experience to go to this location and at least get a smile. When this is all you see, it makes me curious as to how bad the working conditions must be in this store.

Very helpful staff, upfront about pricing. Great parking available, not crowded, convenient to other shopping I needed to take care of—just really pleasant UPS store!

I shipped some items from here and the staff were great.The store offers photocopies, boxes and shipping materials.

They were very nice to me and they got my job done pretty quick so I was happy😊

I left my chicken wings somewhere on the counter and when I turned around, they were gone

Terrible store, brings shame to the UPS Store brand.First of all, their prices for mailboxes are absurd, 15-20% higher than other locations, even in Fairfield! Then they nickle and dime you for mailbox keys, oh, and its extra for the 24hr key, all of which are included at other locations.Dont even get me started on their printing services, they refer any large jobs out because they simply dont have the equipment there. Want a blueprint sized prints? It gets outsourced.Then well come to the appearance of the store which is pretty poor, I mean just look at the ceiling, full of holes and dirt marks where their interior gate has ripped up the ceiling.I 100% recommend the location in Vacaville at 2010A Harbison Drive, they run a friendly and well-managed location.

This place is ABSOLUTELY TERRIBLE. They never get my packages where hey need to go and NEVER ontime. I have repeatedly had packages delivered late with the contents being ruined. I will NEVER go back into this store and I strongly advise you not to as well. I am DONE with these morons. I

Had important things to print. Printer was broken. Nowhere else to print color copies.