Game Stores in Lady Frere

Very poor service, guy that should help on floor walking around outside mall.

Horrible service.Literally THE WORST!

The service is just ridiculous. Line almost by the door with only 2 tills open!! Almost NO prices on the items. Why dont you close down?

I’m so disappointed service is disgusting

Yhoo. Had to change my review after the service I have received the past 2 days.Customer service is terrible! I will not be shopping there anymore!!

Good what I am experiencing

They dont care about customers here

I like at Game ,i got everything i need at an affordable price👍👍👍

Shocking shocking shockingDisgusting Service Levels .Cellphone Departments needs to be fired or upgrade on service levels .We stay 60 km away from Queenstown. Got there before 10 the morning we went to the cell phone department to upgrade our 2 contracts only to be advised there is only one (really only oneperson who could assist and she is in training . What the hell NO BACK UP . What happens if she falls Ill or does what the hell thenWe were advised she will be back at 14:00 We decided to go shopping and came back at 14:00 waited for another hour and a half and still no service. The whole Cellphone department standing around chatting and playing onn the demo celll phones that you as a client cannot even have a look at it.Come on Game Manager or owner where is the supervision and device you supposed to give client .Will rather ride 129 Km tomorrow to Game Vincent where we know service is 100% better than Queenstown Jack up on your staff and service levels in this department

Xolisa goes an extra mile for customers everytime, we are there. His services are excellent and he gives good advice. Thanks Xolisa

I used to love this store I buy most of my house equipment from here but most of the time there is no one who can assistance on the things even if there is a very disrespectful ones it’s shameful what I experienced two days ago end up not buying it and live the store. Needs a some real management

Promotion chocolates are well priced here.

The worst shopping experience. Paid for the product and now im struggling to get it. Spend an hour on the phone to find out if i can come collect but phone keeps ringing and no help at all. Its almost like they have the money now we dont care.

No stock on the shelves and no sales people were available to assist.Absolutely disastrous

Stock nicely organized staff friendly.

Game Queenstown is terrible. No salesman u seem to only be able to buy demo models and there are never cashiers

They need to beef up their staff capacity. Fortunately theyre already working on.

Poor service, theres hardly anyone to help. Mouse I bought was broken poor quality

Clean shop.... very bare shelves at places.... not many assistants, on the floor

Huge variety.. Staff not too helpful from my personal experience overall happy to shop there again.. The times I have been there, there werent enough till operators so queues were lagging over all most of my additional shopping I do at game.. Will gladly go again

It was at first I saw a drone at game store and I was pleased with how they conduct thier customer service delivery.

Have good covid 19 precautions but the lines were very long. The place was packed

Poor customer service I bought items I really needed they were not in store at the time of purchased and I understood due to the pandemic n i was advised my stove would be available first week of level 3 I have been calling the store if they dont hang up the phone the manager promises to call me back. I am still waiting n my food delivery business is suffering cz my equipment has not been delivered and no one has answers 😠😠😠😠

disgusting service!!!! when you call they either dont answer or when they do all they say is yes!,no hello how can i help!!!!!just YES!!! no one knows what is going on,how can you run a business like this???

Typical Game Store - You know what to expect. Wide variety of goods helpful Staff in needed but not in your face - allow to browse. Carries goods from food to DIY, gaming, electronics to fridges and white goods at normal prices.

Very neat and find whatever ones looking for very easily. Prices are good

Its a Store Nothing Extraordinary about it kum but they have well trained and professional Staff

Well stocked. Nicely played out shop.

Nice place to walk in space and good service all staff willing to help you

The store is outstanding. Even last week I did my shopping at the store.

Service is lacking. Always having to wait a long period of time before being assisted by a staff member.

U get laptops and cellphones of good quality here all the time

They have a wide variety of products and great discounts on fitness items

Service is fine, nothing to really write home about... Standard Game store

There is a fair range of low to mid order laptops and computers available here at good prices, and is situated in a very convenient mall in queenstown

Good quality products, I bought my TV years ago steal working

Staff are unhelpful, they seem to hide when customers arrive. Only 1 or 2 till points are ever open so you que for ages.I would rather go without the product or pay more at another store,

Staff were helpful and friendly, there is a variety of laptops to choose

Customer service at electronics needs serious attention. This is based on multiple purchases that take a really long time. The aircons also been off everytime I visited

I always enjoyed my shopping at GAME. We did some shopping and bought a washing/air-drier, at GAME East London.I paid for it, but their stock, will only arrive, when Im back in Burgersdorp.They contacted the Queenstown-branch,(closest to Burgersdorp)whos stock would also, only be there the following day and they will reserve one for me. So from East London, we passed Queenstown, on our way, back to Burgersdorp.The following day, we drove all the way back to Queenstown, for extra shopping and the washing machine.I handed my Tillslip(with info on itto the manager on that floor.He told us to wait in front. We stood in a very long queue, paid for our stuff, and get it bagged.Then we waited in front, as asked. After about 20 minutes, I went to information, and asked why its taking that long.The reason:They could not find the item,under the no.,East London wrote down.Luckely,I took a screenshot of the invoice(which they keep!!)and showed that to the manager.Still had problems. At that stage, I was beyond myself. I called their customer care,National customer care head office, GAME head office,and helpline,Consumer care,Ombudsman, which couldnt be reached and wasnt answered at all. After a TANTRUM(NEARLY A FIT!!they solved THEIR problem and we were able to leave, with the machine. It took us a total time, of nearly 4 hours!!!! ABSOLUTE slacking, on their side.Attitude was no-caring,and like I cause them unnecessary work.TOTALLY unacceptable.Will NEVER again pay beforehand again and DEFINETLY not at GAME!!

Very efficient and effective staff. Stock, sometimes, is very limited

What a retail where you can get almost everything on stock at a reasonable price

Their service is very poor for me, i dnt recommend anyone to buy A TV or a Phone there, thats my opinion. No hard feelings.🤨

I bought lot of staff at Game I didnt have a problem about.

No staff to help, and when a staff member finally came strolling slowly back, she was very disinterested.

Game stores in general have poor service, this store is even worse. Would not recommend to anyone.

I bought a Hp laptop but the CD/DVD ROM doesnt work but its brand new

They didnt have any meerkat scented toilet paper.

Shop floor attendants are not offering any help when they can clearly see that customers are looking for some thing. Never enough tills open..

Today only 5 tills were opened no packers you can imagine the long queues!!! Big trollies were nowhere insight!!! Tis MONTH END please try organise