Your question has been sent.
Expect an answer!
Arouca, Trinidad & Tobago, Port-of-Spain
Five Star Casino - Casino in Port-of-Spain, Trinidad and Tobago
Great place. Good place to invest.
Enjoyable atmosphere, great service, wide variety of slots. Food was amazing, I didnt have the dessert but it looked delicious as well. Bring your ID for entry and walk with a utility bill for a members card. Metal detector and temperature check in place for your safety. For the smokers, I suggest you go somewhere else because that section would kill you faster than the cigarette itself. Better ventilation is needed.
I vex I lost, experience was good. Friendly and curious staff. Great food and drinks
Great place to drink a beer and try to win some cash
I give it 4 ⭐⭐⭐⭐
I give Five Star casino a Five Star rating. Great ambience and super friendly staff. Great place to unwind in these trying times.
Because it relaxing and help me win to pay my bills
I did,t had a good Day i did,t win and no drinks
Great service, lovely staff.Relaxing and fun.
Everything straight up except the drinks...waited two hours to get 1 drink....
The service is great and healthy wise great
Ambience was great, however the payout is little or none at all....very disappointing....Im aware that Im not going to cash out every time but to not cash out at all is rediculas...... management really need to address this as five star is no longer any different from the smaller casinos..,..visited to many times and left on a sour note.....
The staff can sometimes be rude, unwelcoming and inefficient. The judge you according to your appearance betting capacity. Staff needs retraining in customer service.
Great service I won a lot 3 jackpot lol 10k
Lots of machines to choose from and the place is spacious to move around in
Very nice,the manager welcomed me personally. He happened to be there when I got there. They serve free homemade soup and food,delicious.
Nice place lots of games, clean environment. Friendly staff
Good service.but machine playing hard
Staff members treats patrons like family. I hope new employees dont spoil that services.
Great food, service and environment. Enjoyed my visit very much and left with a profit. Looking forward to a future return and would definitely recommend it to anyone.
Service at times seems to be very difficult to receive. However the atmosphere and games are great.
A clean well organized place with most staff very friendly. Dont really win but I guess its just my luck
Great place to gamble, while spending your money staff service is great, drinks come around regularly and a comfortable environment is offered
This was my first time coming to this trincity mall location. I decided to give this chain another chance after the terrible experience at the Shops of Arima location. As I walked in I was greeted with a smile, which I truly appreciated. I always believed when youre going into places like casinos where you can either win or lose money your night can be influenced by the vibe of the people around you. I wasnt attended to right away when it comes to drinks, but thats okay, cause the server made up for it with his attitude, (Chris I believe his name was. His whole demeanor was just... YES! As well as most of the other staff members. Theres even a little area where you can get pastries and coffee which is HIGHLY appreciated after gambling in the wee hours of the morning. 100% I will come back again and whoever has an interest in going to the casino Ill bring them right here as long as I keep getting this great service when I visit. Isnt it amazing what a simple smile can do?. I had a WONDERFUL time here.
Despite losing money on the slot machines the hospitality was great as usual
Although my stay wasnt long I had a very wonderful time, staff was always friendly and there was actually some awesome games.
My membership was suppose to hv at least 350 because about 3000.only to realise that after removing my card it only had 50 registered. I spoke to both one of the front desk person as well as the technician and none of them offered any assistance. It really hurt me. That all the,money people lost and just to take time to adjust and seek a customer interest fall on deaf ears so unfortunate.
Waitress should try to attend to all customers to ensure all are served
The waitresses were not giving excellent customer service on Saturday night. They were forgetting my drink orders.
The service of the staff and the place you feel comfortable
Pretty good, service is usually quick. Only 3 stars because I lost money but its pretty good.
Great Service...Good ambience...Clean bathrooms
Great service from the waitresses friendly staff
I would like to come and enjoy my self for my birthday today is that possible.
It is so hard to get good points and bonus now since the tax was imposed.
Had a most pleasant experience here at Five Star Members Club (Trincity Mall)The best in its profession in Trinidad and Tobago I must say, I give them 5 Stars ⭐⭐⭐⭐⭐
Excellent place very pleasant staff an management team always willing to help
Very beautiful service is very top of the line very friendly waitress etc
cool casino. great food and drinks. friendly staff for the most part. safe.
Very nice place, friendly staff but should have an option to order food for an additional cost. Beverages are great, but the food needs improvement but I understand it is free.
Spacious parking, staff is very pleasant, and you must win some money in the casino
A place to be and experience change and service its best.
Dinners are served nightly and the casino workers are very professional, however payment are far and few between. The cocktail waitresses are awesome.
Great place excellent service from staff at alllocations Chaguanas,Trincity and Arima.
Its OK but yall need 2 do something about da matchplay it sucks u should b able 2 play any machine especially roulette
The food was tasty erotically cooked and the ambience was nice I won a little will certainly go again
Great staff, kind, courteous...wonderful atmosphere!!
I waited 45 mins before I got a drink , and when I finally found some that I had to ask for a drink ,the attitude was very obnoxious .
Nice, safe but do not cater for vegetarians
Service is not so good, winning is slow but the ambience is great.
Arouca, Trinidad & Tobago, Port-of-Spain
Your question has been sent.
Expect an answer!
Thank!
Your review has been submitted.
Thank you for being with us!
We will call you back!