Emerald Central Hotel in Emerald

Value for money, Helpful staff and make sure you packed you WiFi extender 😉

Courteous and helpful staff, nice room with all the basic necessities . Will certainly recommend and return .

Great service, great location. Older building but very comfortable. Clean bed and tidy room. Nice and dark and no noise!

Friendly owners that went out of their way to make stay comfortable. Prices great. Especially considering continental breakfast thrown in. Walking distance from several hotels, cafes, restaurants etc. All you need when travelling. Ticked all boxes. Won’t hesitate to stay there again.Paul Ross

Yeah its a nice place to stay

Nice rooms, lovely service, great location.

We stayed for work and liked that the rooms have kitchen facilities including microwave, but the rooms and linen could have been cleaner. We had an issue in our room and were kindly moved to an upgraded room by the lovely, friendly owner. Free laundry services are available. We asked to have the room serviced as we stayed for the week but it was not provided. If it were cleaner and serviced I would give 4 stars.

This motel was very neglected and new management came in and from there the motel managers and the house keeping crew have been committed and working hard to getting the rooms and whole place in general to a better standed. Rooms Might still look a little shabby here and there but considering what they were like before the house keeping staff have done an amazing job. The managers have worked wonders on this motel and should be proud of the progress. If given the opportunity, maybe stay at the emerald central motel, see for yourself the hard work done and then maybe make compliments for certain things. Happy days.

A great place thats cheap but has all the things needed for a good hotel stay. Comfy, easy to find, and great service.

It has everything we need we all have a bed to sleep in (family of 5and a bathroom to freshen up. It’s a basic room nothing fancy and a pool for the family to enjoy. Free toast and cereal in the morning and tea and coffee. And affordable for those on a budget.

Unsatisfactory very UnsatisfactoryBookings have to be done by a certain time and when you call they answer only to tell you that reception is now closed not happy at all the last owners where A1 class not these owners cause its not worth it

Stayed here twice before excellent every time. My first port of call when in Emerald.

Was getting on into the evening & reception was able to check me into a basic room with all the essentials for a great deal!

Friendly manager and helpful[. Quiet place and centralSliding back door of room broken, no kettle base supplied so couldnt boil any water, had to ask for bath towels and no bath mat. Apart from that very nice stay and beautiful large pool for swimming. Would have rated 5 star but for missing and broken items.

Such the worst accommodation Ive ever stayed. We found the "bed bug" while sleeping. Please keep the room hygiene and refill or change the automatic crawling insects spray reqularly, it ran out we figured.

Great place to stay one of the best and cheapest hotels Ivey stayed in on my trip clean comfortable and friendly staff

I will be honest. Room not clean, biscuit crumbs and dust on ledge behind bed. Tap in bathroom leaking. Beautiful dinner last night overshadowed by poor breakfast this morning. Bacon and eggs cold. No cups. Staff friendly.

Booked in advance as a very busy weekend in emerald. Had the emerald show and shine on this weekend. Very quiet in town with Covid about. The hotel has what you needed it to have. Close to all amenities and supermarkets. It is what it is and has nothing special. Noisy neighbours don’t help.

Small dusty room with tap dripping in the bathroom, walls thin could hear the neighbours next door. No staff to serve our large group dinner and breakfast so madeus do buffet style which I thought was against COVID laws.

Looks unclean probably in need of a spruce up. Screen door lock to pool area was broken.

Not hygienic,Dirty carpet, AC very old clogged filters

Clean rooms Friendly atmosphere Nice quiet location central to everything.

Very friendly and helpful front office! Good sized and clean rooms at a very reasonable price! Hotel is very Central to all shopping, eateries etc! Would definitely recommend! 😎

Oh my.... very outdated, peeling walls, stained carpets, old furniture, cheap sheets, it was clean but that was the only plus....

Dirty. No towels. When advised them by email there were no towels, the reply i received made out like it was my fault. Yes. I could have rung you for towels but it was 1am. I couldnt be stuffed. I was just advising you there were none. Didnt bother me till i got your snotty email

Spacious rooms, very friendly staff, close to shops. Id happily stay here again

Chef/bar tender was amazing bubbly person amazing food, rooms were good air con was freezing was a great place to stay.

What can I say.....the rooms were very clean and quite. The air con is freezing cold. And the food from the restaurant is next level. The chef makes 5 star meals that taste delicious. Highly recommended.

Pleasant country inn that only needs minor upgrade to join 2019. Excellent value clean and tidy.

dust covered everything in my bath room, as soon as i opened my door i started sneezing and couldnt stop for ages. These rooms are not clean, i will discourage everyone i know from staying here

The room was not cleaned properly. The first thing I saw in the morning when I woke up was a disgusting cockroach on the sheets. There was food underneath the bed. I would not recommend this hotel to anyone.

Very nice clean rooms.Restaurant is fantastic, meal was very well prepared and seasoned.The accommodation manager and chef were very friendly and fantastic to talk to.Lots of laughs and great service. A great pair to deal with!!!

Good location, clean room, dont use the provided cutlery, the disgusting feeling of the coffe mug handle is something im trying to forget. On closer inspection even the bagged "clean" cutlery, wasnt. Other that a reasonable place.

Pleasant chat with the Bar Man. Breath of fresh air to hear some one with such a positive attitude and great appeal.

Stayed 1 night. Very clean and well turned out room and comfortable bed. Lovely helpful staff. Would definitely stay again.

Wow the restaurant food was amazing butThe rooms were not so clean

Clean rooms, good meals and amazing management team. The chef is amazing and loves a chat.

Room was not clean, Cockroaches on the floor and in the sheets. Bathroom sink filthy with hair in it and stained. Bed very hard. Stains on floor and no water in the fridge (On the fridge door said $2 per bottle of water). We ordered ourselves a drink and stuffed up the drinks, the we ordered dinner and stuffed the order up and had to redo it. The meal (when it camewas quite good. They had staff outside of the restaurant entry watching TV outside and smoking, not a very good impression. They need to improve a lot before i will ever return.

Great service and decent prices. Will be definitely staying here as our stopover from Mount Isa from now on.

Spacious room, clean amenities, friendly staff. Restaurant manager went out of his way to cook us something nice. Will come again.

Great location in shopping district. Many food options within walking distance. Clean and spacious rooms. Very friendly staff.

Wont be staying again. Dirty bathroom. Air con filters just filthy, back door of room was unlocked on arrival.

I give this place 0 stars out of five. WORST place we have ever stayed. Meant to book into Central Palms!! What a terrible mistake!! Leaves all over carpet, cobwebs, huge ants and dead cockroaches!! Wires from air con exposed with our sons bed pushed against it. Brown “marks” that resembled blood or something else over our doona and sons sheets. Iron but no ironing board. Receptionist could not tell us ANYTHING about Emerald. When I complained they didn’t seem at all worried or interested. Just changed doona (which had no cover on it and was covered in grass and crushed leaves). Pool was dirty. Was not game eat there. Please do not stay here.

This is the worst place I’ve ever stayed in. Cobwebs all through the unit. Cockroaches dead over the ground and in the shower. Water dripping from the bathroom ceiling for two days until I left. Nothing had been cleaned at all. I’ve stayed in some average places all around Australia, but this was something else. Was meant to stay another week and I had to swap hotels.

Absolute great place to stay, room and bathroom are both very clean and well kept.Food available in their bar/restaurant is cheaper than expected and the food quality is quite good. Dining area is very clean and the staff are very friendly.

The first room we were given had cob webs everywhere, rubbish on the benches and the rubish bins were full. We were then moved to an "immaculate" room (so the manager states). Again cob webs everywhere, smoke alarm off the wall, only 1 blanket for 3 beds, light cover in bathroom broken off and sitting on the bench, 1 bed base broken and edges ripping apart, rubbish on the floor, carpet so dirty that after a shower our kids feet were dirtier than before their shower, puberty hair on the soap dish in the shower, no plates or cutlery (however has a toaster in the room), the room smelt like an ash tray and the air con s were dirty and the filter lights were on.

Arrived late .. But found this little gem!On arrival, I was greeted by a lovely man called Gavin. He informed me of recent change of owner. And slowly updating the hotel. Gavin was most helpful and friendly manager and could not do enough..The room we stayed in a studio was clean, fresh bed, and recently painted. Important factor for me is a clean bathroom and bed.We are not fussy like some..but good old fashion back to basics is what I look for clean and comfortable being the most important.My partner is vegetarian, everwhere we go there is very limited to no vegetarian meals on the menu. But Gavin spoke to chef and he was more than kind enough to tussle up a great veg dinner! !! My partner love it!!The price was good for a decent nights sleep.Fresh cold bottled water in fridge very nice in the morning. . Didnt try breakfast as we headed off early. But basic continental breakfast looked good.Would definitely return .Look forward to upcoming changes to a lovely hotel and great staff. . The lady who served us dinner was also very helpful in information on the area in Emerald. .Thanks again Gavin and the staff.CheersJo & ChrisVictoria .

No hot water in our room for 2 days. Needs refurbishing very outdated. Good position only positive.

Cozy retro room and great service! only stayed the night and unfortunately didnt eat in. Price was also very reasonable!

Very comfy no frills accommodation. Great continental breakfast option. Would stay there again.