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163 Main Rd, Hermanus, 7200, South Africa, Hermanus
Modern fast-food chain serving classic and speciality pizzas, plus hot subs and soft drinks.
My favorite pizza shop
As always, fast and friendly service with quality pizza.
Fast and friendly service
Dont really know if I can call these pizzas
Great service, amazing pizza!
This is not the first time Im not happy with my pizza from this branch. Today it was worse. My pizza was so burnt and very hard, the base felt like I was eating biscuit. From other times the pizza is so dry and the filling is almost none.
Great serviceBest pizza
Nice place to be and the staff is wonderfully... delicious pizzas
The service at the best and I get the best Customer service everything I come here soDebonairs is the place to go
Pizza was oky one pizza only had 3 pieces of ham on it
Taffy the manager at Debonairs and the team are so amazing and friendly. I really enjoy their service!!
By the time I arrived at debonair,i was assisted by a very humble and kind worker with a huge smile
Debonairs Hermanus have a good service n friendly stuff 👍🥰🤗
Always friendly staff, orders on point. Definitely worth the stars 👌😊
Thank you to Linda Keet and the staff of Debornairs Hermanus. Excellent service!!!! Keep up the good work!!
I got my order in the quickest time I ever expected. Despite the load shedding they tried to pull the job off and it was great pizza and a good special too. The place is neat, but small. Not for a lot of sit down customers who are going in large numbers ... But for a couple, yes.Staff so friendly and professional. I got impressed.
Friendly staff ,fast service and amazing pizzas
Friendly staff.. Fast service always
Hi guys , I want to share my experience with you the staff is so friendly and and they have always special. I love the taste plz come and support. Thumbs up
Just ask the lady to put ons of the 5 pizzas I were planning on ordering s Ham on the other ons my guests just want pineapple on it not ham and pineapple. She dismissed my request and told me in a very very abrupt manner. NO she will not do it. The way she spoke to me I left and went to Fabios they did it without my request being a burden
The manager has an attitude and the lady on duty at 20:12
I enjoyed our services together with ur pizza is the best i ever tested before,,keep it up guys we love you so much I recommend Debonairs ❤️❤️❤️❤️❤️❤️❤️❤️keep it up guys🔥
Nice place to enjoy your pizza, friendly staff and quick service
Staff friendly and pleased to help. Food to my liking and no complaints. Efficient service thank you
Always a good experience. Such friendly staff
Stunning pizzas, and they also deliver in Hermanus.
Not just great food, but also love the friendly and helpful staff.
Great service, friendly staff, delicious food!
The service looked like, everything was superb. I arrived in this Debonairs in Hermanus and ordered a deal for 2 large pizzas for R129,90 it was a creamy chicken and a seasonal veg I waited 15 minutes and nothing came out then 2 ladies came after me ordered and got their food before me, and i also waited another 10min then on of the ladies who is a pizza maker came out and ask for my sleep to start making my food, I didnt ask her anything since she looked busy with her dirty hands full of tomato concase. Another ten minutes waiting period, and not even an apology was given but only to find out the delivery guy came and took my food order that was matching his, tho he didnt have a slip for his order he managed to pick up my food to his customers, and made me wait for another 20 minutes without any apology given they acted nomal. When I went to ask for my food I was told your food is still in the oven as if its normal, I worked as a trainer manager for Panarottis pizza and pasta under spur co-operation for 12 years and the service I got in Hermanus Debonairs this evening left me with so much questions for their branch
The base was very sloppy. No crisp at all..the pizzas are soaked in basting sauce...i would go to a local pizzeria anytime instead of buying at this franchise again...
It was very good and the lady that helped me was very nice and helpful too
Nice place, friendly staff, food is good for a quick meal.
I have known the staff there for quite some time and they are very good and helpful people..Debonairs never disappointed me with their service or food quality.
Exceptionally great service at Debonairs Pizza Hermanus. Staff is very kind and services are quick both online and in store.
Customer Service is number 1 and the fact that they know you when you come to the store which I strongly believe in KYC (Know Your Customerand that means you know their needs too 😉...
Horrible service. Would not recommendMichelle Barnard receptionist
Im giving a negative review, due to the manager poor custumor service skills. This is personally the 3rd strike,1Ive been rudely placed under pressure when ordering with him2The manger took my delivery call tonight and he was so slow and frustrating, usually it goes by so simple but tonight it took some airtime3)At the end of the night, my order got changed without my consent or the manager did a poor job, either way my base wasnt crisppy and i got pinapple instead of mushrooms.I hope my complaint is more visible than my order from tonight, because i would hate to change my weekly take out option from this experience
My pizza was delicious and delivered at great temperature so lovely
Quick service, which is always good when you want that pizza 😁
Horrible service.We were at Debonairs on Sunday afternoon. Never mind not being served for 3 minutes but 100% flat out ignored.I suggest clients to go to Embers, 2 Harbour Rd or Romans Pizza at Engen Garage Sandbaai for better service.Riaan was in front and he didnt even acknowledge our presence so we politely waited. There was a lady in the back just staring at us. The phone rang and another lady slouched around the corner to pick up the phone. Riaan carried on plainly ignoring us. So we walked out and another client followed. Could the owner please send Riaan on a Customer Service Training Course. I dont care if he was busy or what ever the excuse is, greet your clients and notify them if there is a delay.
Wow, the Hermanus branch has serious stock problems which need to be looked at. No Crammed Crusts, no Cram Deckers, no subs... Not impressed
Open till late!Seconds before closing time, we walked in and personel helped us with a smile. Thank you for a great sevice!
We were sitting and waiting for our order, the lady was calling out nrs but not ours and in the meantime our food was done but was never called upon to collect so eventually the food got a bit cold
Friendly service. We ordered the pizza special, which came with a 2L cold drink. The staff was kind enough to lend us some glasses so we could share our cold drink. Very thoughtful.
Not sure if this is normal for Debonairs but had here the worst pizza in my live. To be honest seems for me a general issue for them. Never tasted such a weird cheese, if it was cheese at all. Unfortunately I dont like to throw away feed so had to eat it.
I went to order pizzas on Thursday, I was the only customer, there was one lady behind the counter chatting with her friend or boyfriend. I had to wait a few minutes before she took my order, after I had to stare at her to get her attention. I got the feeling that I was not welcome there. Secondly, at home the Club pizza I ordered was so drenched in the Debonairs sauce that we only could eat 2 slices. It was disgusting to pay for something that we could not eat and as a regular customer, they wont see me soon!
Quick, simple and efficient service.
Shocking pizza. Delivered cold and unappetizing every time. Topping especially meat has tasted off. Ordered 3 times, complained and never had so much as a call back or apology. I quit Debonair entirely.
The worst service you will ever receive. Dont fulfil online orders, staff and owner are rude. Completely incompetent, rather go to Rossis, its family owned and way better service.
Worst service, rude management. Forgot our order completely, no pizza was recieved. Pathetic!
163 Main Rd, Hermanus, 7200, South Africa, Hermanus
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