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Description
Set in a modern building 1.4 km from Linz train station, this relaxed hotel is 1.6 km from modern art at the Lentos Kunstmuseum and 1.7 km from the banks of the River Danube.Subdued rooms with wooden design accents come with free Wi-Fi and flat-screen TVs, as well as minibars. Upgraded rooms add balconies or terraces, suites feature living areas, and apartments and some suites provide kitchenettes.Breakfast, served in a dining room or on a terrace, and parking are complimentary. There's also a spa with a city-view roof terrace, a sauna and a gym, plus a lounge with a fireplace.
Overview
Features
Review
b9
beeline 92
09.25.2022
fair City hotel, recommended
VA
Vanessa Albert
04.15.2022
Worst hotel ever. I am usually modarate and tolerent but i can simpy not let that one pass. We booked this hotel in the afternoon and had a lot of traffic on the way. So we called the hotel to anounce our late arrival (after opening hours). A lady answered us, informing that someone would be in the hotel the entire night. We then arrived at 2 am, very tired, hungry and cold, but no one was in the loby. We then tried to call all the numbers we could find and after 20 min a lady answeres in a really agressive voice. I tried to tell her that we booked and called earlier and that they where expecting us. She immediately and firmly denied having any booking with our name (even though her colleague did confirm it to us earlier). When i tried to tell her that her colleague confirmed that someone would be there all night, she cut me to say that no one ever said that. At last she screamed at us to leave her in peace and finally threatened to call the police. This is how we ended up sleeping in the street. I am at a loss for words to discribe this king of unprofessional behaviour and lack of human decency and empathy.
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