Chili's Grill & Bar in Dalton

Food was decent. My servers pants were hanging down where his underwear was out. Kind of a turn of for me while Im eating. He was very pleasant and had manners, just didnt think he was dressed for work.

There are so many things on the menu it takes 20 minutes just to read it! The smoke house special we had was just ok. The reason for the two stars was because our waitress was amazing!

If I could give this place 0 stars I would. Service was non existent. No silverware, to ask for food three to times with no results. When did finally get it one was missing. Didnt get it until everyone else was done. Asked for the manager, it took a while for her to get to the table.l

The food was okay the service was all right but when I got there the door was locked had to wait a whole hour even though theyre supposed to open at 11:00 am I had to wait till 12:30pm

I called ahead to see if they were busy. I couldnt understand the employee and then she put me on hold. When my family and I got there they were dead. She should have told me they werent busy over the phone. The service was good. The food was good. The mens bathroom was disgusting, which you know if the bathroom is a mess so is the kitchen.

This is my new Chilis location. The server was great, curbside pickup. Food was ready on time and a clean restaurant.

The experience, service and food was not great, they forgot my husbands drink and thought it was humorous, that he asked for it!!!then he waited 10 more minutes for the server to bring it!The restaurant was half empty...If you like gnats they were all around our table... I would not go back to dine...not an enjoyable experience 😒I would have rather stayed home.

Our waitress was over and above the top. Checking on us ensuring we were enjoying our meals.

I was able to take my alcoholic drink home when I ordered take out!!! The best!!

Food quality is not like before and the food does not worth for the buck you paid for.

Says theyre open till 10pm on Google and on their doors it says 10:30pm but we got there 5 minutes to 9 and the doors were locked.

The freshest thing I got from here was my pop lol I know better than to order steak from anywhere but I was too lazy to make it myself and as usual lol I got a burnt Frisbee when I asked for med rare. Oh well.

Poor service. Walked out because staff was just staring for 5-10 minutes instead of seating us in the near empty restaurant.

I ordered thru doordash and when I received my order the bag was open and their was a fly in my food. I asked my dasher he said it was open when they gave it to him so I called the store, the little girl I spoke to had the ugliest attitude and basically laughed in my face. I asked her about the bagging situation and she said “sometimes we tie the bags sometimes we don’t” what kind of bs is that😂.The manager was nice but I will never order from this establishment again

Southwest eggrolls appetizer was ok. 3 item smokehouse combo was mostly soggy from the corn to the brisket quesadilla. Pasta was just ok. Service was terrible. I got my soup, appetizer and meal before my soda came out though I did ask 3 times. Place was pretty empty for 6pm. Not only did I not enjoy my experience but the couple sitting behind us were also saying how bad this place was. I’m embarrassed I suggested this place for dinner. We left over half of each dish ordered tonight.

This place was amazing from start to finish. The staff was so friendly to our small girls night out group.

Nice clean chain restaurant, friendly staff I recommend the chicken Ceasar salad. I recommend this restaurant.

Old timer and chips and salsa

Food was good. They are suffering from severe understaffing so it was a short wait for a table. Food was good and quick and staff is pretty nice for being so overwhelmed.

The food was okay, I ordered Cajun Alfredo it seemed like I couldnt taste the seasons but my drink was perfect my daughter had no complaints.

Bad experience working there. Too many staff turnovers, they dont know how to keep good employees

Our server Lisa 6/14/2022 she was amazing she worked well she was understaffed and still she was busting table to table making sure to keep the business alive without her there would not have been a dining experience. Or my niece wouldnt have had been able to eat at Chilis after her graduation. So we thank her and we appreciate her to the fullest for taking care of us and making sure that we was able to have a very unique moment in Time and shes the MVP a celebration.

Great lunch selection, Great lunch pricesExpect a wait because of short staffing.Everyone wants $20 hour to flip burgers

Waited 45 mins for a door dash order that was ordered by the merchant. When I asked the eta after 30 mins, the gentleman at the carry-out was explaining they do them in order and that order came from Corp. Then a rude order runner butted in. Like what she said was any different. I was hot time is money and personal they will not get any of my hard-earned money nor will I accept a dash order for this location

Made a catering order and George took care of it with great care and service. Awesome job.

If I could give this place a negative star I would. The server was rude and very disrespectful. She was trying to be “funny” but she was very rude. I asked her for a straw & she asked if I wanted her to drink my water for me too. She kept forgetting things that I ordered and when I asked her to bring them out she was rude!!! I forgot her name but I will never forget how I was treated. I had my nieces and sister with me and my nieces expressed that they felt very uncomfortable. I am NEVER coming here again.

Waitress was great. When we arrived there was about 10 people in the restaurant. The hostess told myself, my son, his wife, my 3 year old grandson and his 5 year old handicapped brother that there was a 10 minute wait!? My sons salad came without the special dressing ( drybecause they were out, the Waitress collected some toppings, my daughter in-laws steak was cooked to leather after being ordered medium. Never will go there again!

My stick fajita was very dry this is my 2nd time at this location the food is so far here chilis is pretty good as a whole.

Celebrated my granddaughter 11th birthday there and even though they were under staff we really enjoyed it... I especially want to thx the manager who was on staff you were truly a blessing 🙌

So last Saturday, I placed an online order for delivery. Get a call from the staff to inform me that the items I ordered were out of stock so I asked that my order be cancelled. Monday comes and I call to see if I can be refunded, get told a manager will call me back later...Get no call after several hours so I call again and get told that the manager stated she is going to do the refund now and I should be expecting it in 3-5 business days...Called YESTERDAY(Friday, 6 days laterSTILL no refund and was told that the manager will call me back as they STILL have my name and number sitting next to the register where it has been since I called MONDAY! STILL no call back from the manager and STILL no refund. I am not pressed for the money at all it is just the principle. I cancelled my order because you did not have what I ordered so I just want my money back! Whats so hard about that and why must I jump thru hoops to get back what is OWED to me? I will NEVER order from this location again NOR will I ever patronize it in person!

If I could give them zero stars I would. Ordered delivery in the website Saturday for this location. Received a call from the restaurant informing me that they were out of what I ordeeed. I requested the order to be canceled. Normally a cancelled order =refund. Well I guess that’s not the case here because they never reversed the payment when I canceled the order(it was finalized today)and I have been trying to call the restaurant for over an hour and keep getting a we are experiencing technical difficulties recording after waiting 10 mins per call for someone to answer….

Me and hubby come here all the time. On 3/1/22 hubby wanted to go for cocktails so I got off at 5pm headed there we was told by other customers that’s it’s an 45min wait. so me n hubby went in anyways there was a wait because there short staffed that it’s one waitress n greeter. Jocelyn was our waiter and she did a great job even tho she was by herself she did a great job getting to everyone in a timely manner. Kept a smile on her face n still checked to make sure everyone was satisfied

Great food nice prices and my drink was perfect ✨ my first time at this location and I will be back

I took my daughter out for Valentine’s Day. Her favorite restaurant was chili’s. When we got there I was told it’s a 45 minutes wait. We waited for over so I went up to speak with the receptionist. She told me their not seating anyone else for the night. I explained to her that I was told to wait 45 and a table will be available. She said they have too many online orders and so they’re not seating anyone else. I asked to speak to the manager and I was told the manager is busy in the kitchen. I never going back to chili’s. What they did was unprofessional and how they handle the situation was ridiculous. The worst experience I’ve ever had with them

Amazing service, Lisa was very friendly and took our order with no complaints, with 6 adults and 19 kids, celebrating my kids birthday. My child was so excited for the birthday surprise dessert. I do not regret spending my money.

Its the middle of a pandemic, you drive into the parking lot noticing its not to busy but are ready for the wait because of how understaffed things are. To your surprise here is Lisa, who greats you as soon as you enter the door with a smile. You look around and there is no one else on the floor, just Lisa crushing it serving the whole restaurant unheard of in the before-fore times. You are seated promptly and your drink orders are taken not a single guest seems unsatisfied knowing full well Lisa has obligations of her own to maintain outside of serving people in a dangerous time. A margarita? Lisa goes behind the bar to make that, table across the restaurant needs extra ranch, theres Lisa quick on the draw helping out as best she can and as quick as she can. I had a wonderful experience and respect servers more than I ever did. Lisa rocks! I hope great things come your way. 100 server of the year.

Went there to exchange Christmas gifts with some family members we did not get to see on Christmas. Our food was good. My wife and I got the 3 for $10.99 meal. Which includes a side an entree and a drink. We had the baked potato soup chicken bacon ranch quesadilla. Our server was awesome very friendly and took good care of us.

Stopped in for lunch and the host was so rude I was so shocked I didnt know what to say!!! Me and my husband walked in and said hi, she said theres a 30 minute wait, my husband asked "Why such a long wait, theres not many people here" She then says "Cant you see only half of the restaurant is being used"?.... We just walked in the door, there was no rope or sigh saying half of your building was not being used.. This womans tone of voice was so rude, she made her comment and walked away before we could answer of course 🙄I cant believe they have someone like that at the door to greet someone to come to their restaurant!! After looking at their reviews.... Im glad we walked out the door!

It was nice!!! Unfortunately the portions wasnt as beautiful, nor plentiful as the Chilis in Roseville!!!

Stopped in for lunch and Marc was very attentive and friendly. Enjoyed my meal that I could barely finish lol. I also tried the Black Cherry Blitz margarita, very tasty too.

Food was good. Staff was good. Good place for a quick bite to eat. I like the 3 for $10 menu. They also had a lunch menu that was reasonably priced. Just enough food for a reasonable price to fill you up. Definitely would come back to try something else.

I’d Just Like To Say Our Waitress Miko Was Amazing. She’s The ONLY One There and Handled Everything As Quick and Professional As Possible ! She Needs A Raise. Also The Food Great, Came Out Quick and Was Still Hot.

Food was mediocre. My drink was good. I guess we got the bottom of the chip bag. We waited about an hour before being seated.

The wait time was a little bit long. But we end up sitting at the bar to eat the bartender was really nice she was polite the drinks were okay I just wont order anything but regular margaritas just my personal opinion anything with blackberries the syrup they use is not good it has a funny taste to it.Overall the food came out nice it was fresh. I build my own meals so the pictures below was something that I put together and paid extra to do

Once we got a table, or server was great! There was only 5 of us. 2 adults, 3 children... had to wait 2.5 hours for a table... After waiting over an hour and a half watching others being seated even after we asked that our party be split because the 1 table that could accommodate 5 people was being occupied by guests who had completed their meal was allowed to remain and hold up the space. The suggestion to split our party was not made by the host staff, nor honored when requested. It was too late after waiting the hour originally stated by staff to drive to a new location or we would not have done so in the first place... No type of apology or empathy was shown by the manager... it was as if he said OH WELL DEAL WITH IT when it was brought to his attention... not so much that the party at the larger table was taking their time, but that we were not allowed to split our party and watched others just walk up and be seated after we made the request to be split and had already waited beyond the initial stated wait time. Pandemic or not customer service is still a MUST in my book... and I dont think it should be forfieted or excused. You should be even more courteous, apologetic and accommodating if you ask me.

There was only on waitress attending to guest and she did a phenomenal job under pressure. I forgot her name but she really needs to be rewarded for a job well done. Food was great. Cillis received a 5⭐ rating on behalf of their waitress.

I dont do many chain restaurants, but was in the area of this Chilis and figured it would be better than hitting a drive-thru. Initially, my fries were not hot, was given a fresh batch. But, there wasnt a thing they could do for that SUPER DRY burger. My dining partner was not pleased with her meal either.

We stopped in after a volleyball tournament just down the road and had a late lunch. We were seated promptly and our drink order was taken right after. The staff was very polite and attentive. The restaurant was not busy at work on a Saturday. Our order was taken and our food came out very quickly. We even got an extra basket of chips and salsa with our appetizer as the person who brought it out wasnt sure if our waitress had brought one out, so she brought us another, just in case! There was only a small problem with our food as they forgot my wifes soup, otherwise, our order was correct and our food was good. There was also a slight problem with paying our bill at the table with the automated payment device, at the number "2" button did not work. Otherwise it was a pleasant and enjoyable stop for lunch!

NOTE: THIS RAITING IS FOR CORPORATE!! THEY CHANGED THEIR MENU. I GOT THE LUNCH FAJITAS FOR EVER. THEY RAISED THE PRICE AND YOU CANT GET SOUP OR SALAD ANYMORE. SO YOURE PAYING MORE AND GETTING LESS. THEY HAVE LOST A LOYAL CUSTOMER FOR GOOD...UNLESS THEY SWITCH BACK.Gave them another shot. Spent $40 on two terrible steaks. Tables were dirty. 👎👎Im done. 8/9/17... Server /bartender was great. Food was good. Kitchen was slow. Update: 7/27 Service was super slow. Waited 45 mins. for food. Place is working its way down to 1 star.

Good food for the price. Smokehouse menu is OK but Id just go to a local BBQ next time. Craft beer selection is OK...always 2 or 3 locals on. Good service and this location is never as busy as the ones by the malls. Use the No Wait app to see if there is a wait/get on the list before you arrive. Fajitas were delicious. Pro tip: the smoked chicken wings are word class. Go figure!