Charleys Philly Steaks in National City

Cook messed up order twice. Was so bas I ended up just leaving

Twice in the last few weeks Ive stopped there and they were CLOSED. Last week it was 6pm. Today they were totally closed and cleaned up by 4:55pm.!

11:27 am, we arrived and the guy there said STILL CLOSED ooook, we ate next door. They supposed to be open at 11am...

Good food

They serve fast.

One of the best Ive had in a while

Love this place. Love my cheesesteaks. Absolutely hated the customer service this visit from an unhappy cashier. She rudely stated that they didnt open until 11am, mind you I was only standing in line at 1059. Then I asked her about redeeming my rewards points, said she couldnt do it. Couldnt or wouldnt be bothered? Good rule of thumb when working fast food, you must also provide good customer service. Its clear she did NOT want to be at work today. What a shame considering people need to be happy if they have a job during these times.Update:I wanted to update my review, because its very important to share when business owners acknowledge when youve provided negative feedback regarding a service or quality of food or a product.  After I posted my review, the owner Yunis, reached out to me right away.  She apologized for my experience and assured me that it was not ok, and would make every attempt to make things right.  On Friday, I took her up on the offer.  I called in to place an order, the manager Marcelino was very friendly and accommodated my order replacement with an upgrade.  This made me so happy, and the sandwich and fries were incredible.  Thanks so much to Yunis and Marcelino for redeeming my feelings towards their business.  Ill be sure to visit again.  As should you!

Manage your expectations accordingly. I’ve never seen a cheesesteak with mayonnaise, lettuce, tomato and pickles. When I opened it all I could smell was pickles and there was a giant glob of mayo on the end of the bread. Kind of a disappointment because I was really craving an authentic Cheesesteak and this ain’t that. Not a dig against the food, but it isn’t the most accurate representation of a “classic” philly.

Never been there but I have seen it there I like Philly cheesesteak and so does my husband he is used to the one in Philadelphia Pennsylvania where he lived they have a place called Jersey Mikes that is the best philly cheesesteak sandwiches in San Diego

The best philly steak in San Diego ca plaza Bonita mall I am always get 2 for my self yummy

Never again. Been to this location a few times in the past but never ever again. The meat was dry, and tasteless could have been a jerky sandwich. The fries were good but i didn’t go there just for fries. Lesson learnt, what a waste of my hard earned money and tasteless calories.

It was really good

This place gets 5 stars because the fries are amazing they dont need ketchup to enjoy the steak sandwiches are incredible 👍

Best Philley cheese steak you can get in SD

I love the ice cream ..not so much the hamburgers they have no taste 🤷‍♀️

Love this place. Delicious food. Must try it!!

The best philly steak Ive ever savored so far. Quick service even, what else could you ask for.#LetsGuide #CharleysPhillySteaks #SanDiegoEats #NationalCityGuide

Fries good. Did not like the fat in the philly stake. Could not bit a piece off. Kinda rubbery.

Great food, fast service and friendly

Love all the different types of Cheese Steak Subs.. very tasty

Location had bad Customer Service. But the food was delicious as always!!!

Best Sandwiches and Cheese fries ever!!!

Sandwiches are very good

Good food

The food is always good

Fresh fries and good philly steak

The fries are bomb!!!

Excellent food and customer service.

Simple menu. Really delicious 😋

Love it!

Not the best cheesesteak, but quick and painless.

Good place to eat

Best sandwiches ever. I just hate that they dont have to kany locations in SD

So delicious! I go here when Im craving a cheesesteak! Plus theyre international! All over the world lol. The customer service at this particular one isnt that great. I saw a employee arguing with another customer over her not coming fast enough to receive her food. I dont really care. I just want my cheesesteak lol.

So i went back to this place in plaza bonita, after my last visit the owner contacted me personally and invited me to come back and try again, i was Impressed by the customer service (Mr. Marcelino), and this time my food was ready in no time!, it made me change my mind. We had cheesesteak and jalapeno cheesesteak with fries and cheese fries. This time on the house!!I admire the owner for taking care of customers and going the extra mile, it made me feel special for a minute, now days no one seems to care about customers, again thank you a million!.

Great Philly cheese steak. I was surprised. Deliah

Great food and great customer service

Super Delicious... Fries and Subs are so yummy

My favorite place for Philly cheese steak sandwiches.

Love it! Best Strawberry lemonade in town.

Bad food, no flavor and too expensive no moneys worth

A little pricey. But a good spot for a quick bite while at the mall.

I love the Philly Steaks but the service was terrible. The cashier barely greeted me and forgot to give me my lemonade after sitting down and waiting about 10 minutes I realized I didnt get my lemonade. She could have easily walked it over to me when I was getting my sandwich but didnt care to even tell me she had served it. When I was collecting my sandwich the other girl deemed in a bad mood. they seem nice but like robotic. No real feelings.

My favorite is the "Chicken Philly & Fries" meal for only $5.49. The bread is soft and the fries are thick.

Tastes great. Love eating here

Fantastic pepperoni cheese steak sandwich... perfect for movie night

Located indoors in food court at this outdoor mall provides a comfortable location to eat. Service at Charleys was excellent, and food was absolutely delicious and filling. Very nice charismatic man served samples in front. Decided to try, and cashier was very friendly and helpful. Ordered Chick Philly w/fries special and Strawberry Lemonade, all three delicious. Good serving of thick hot fries lightly salted with potatoe flavor. Sub melts in your mouth with multi level of flavor apon soft chewy lightly toasted sub roll. Strawberry Lemonade was delicious heaven on a hot day, with chunks of real strawberry - get the wide straw. Portions look small, but are still quite filling. Looking forward to eating there again!

HOOKED.Man on oh Man, Ever time they hand out Samples this place gets me! Such delicious food and reasonable pricing. Every time im looking to eat at another place, it just does not happen when Charleys is around.Just do it! Give in to those Tasty samples and ask for a coupon!

Sorta pricy but great food for the value

Very good