Casa Ramirez Hotel Boutique Panama in Penonome

Best jotel for vacation and business 👌 both

I have mixed feelings regarding Sheraton. Decent room. Excellent customer service from the Bell boys, the staff at Cafe Bahia, and the cleaning ladies. Excellent venue for a conference/convention/event. My only issue was with one of the ladies at the front desk. She was rude and was not knowledgeable about what I had already arranged via the Bonvoy app. Thank God, when I checked out, a different girl was extremely kind and helpful.

The hotel is near the Corredor Sur, so take like 10 minutes from the airport.The Service attendance was good.I stayed with my woman for a wedding party, the party was excellent!They have a delicious kitchen , called Las Hadas, Like The Fairy in English, very famous for the desserts. 👌👌👌They have a Casino and Pool, close to Multiplaza Mall and in a restaurants area.

Great place to stay. Rooms are a bit dated but the hotel has a 24 restaurant that’s fantastic and easy access to event space.

Horrible service and liars. They will overcharge at will, lie into your face and treat you like scam.The hotel restaurant overcharged for the service. When asked where is the quoted price, they couldnt show it anywhere, refused to admit anything and treated horribly, resulting in a stress and bad taste instead of what was supposed to be a good experience. Absolutely shocking treatment from Marriott brand hotel.

No microwave...Key did not work for elevator..went to front desk twice.. she did speak english..She said" I will activate your key again..I said why would it be deactivated in first place? I tried it again and got stuck in elevator with elevator blackout for about 3-5 min..THIS IS UNACCEPTABLE..She called a manager or night hotel head..He spoke or understood no english..Said the panel on the left was no good....Umm.. maybe a sign to say that!! He was clueless to what I was saying..I was freaking out when elevator went blackout..His only response was a yeah..This is awful.. I will be responding STRONGLY to my employee we need to do better SHERATON GET WITH IT!..THIS IS ABSOLUTELY AWFUL!

Perfect location close to the freeway, which allows you to be at the airport in minutes during the morning, not sure how its in the afternoon as theres a lot of businesses around.

Very nice property and a great value. Close to the heart of the city with easy access to the major attractions in the city. Rooms were very nice and the free breakfast buffet was excellent. Also very nice pool area.

Very good. Kind staff. Restaurant and bar. Good pool with bar. Close to Casino and other restaurants. Good breakfast.

Food service is super slow. Great gym with sauna, class rooms etc.

The location is perfect, but the service really needs an overhaul. At check-in, I didnt feel welcome even though I have been a loyal Marriott Member for years and hold one of their highest membership statuses. But, a few staff got it and realized that the people who stay are the ones who were essential, like the housekeepers and a few staff from the pool and breakfast buffet.

Hotel room is well-maintained with cleanliness above expectations. Size of room is perfect. Other sizes are available depending on how many people arriving. A few casinos around the hotel with a few bars. Hotel lobby has its own bar too.

Hotel has seen its best time a long time ago. Bathroom is more like a basic 2 star hotel, noise isolation of door and windows is not what I would expect from a hotel in that price range and you can clearly hear anyone passing by on the floor as well as loud party music from the outside on weekends.

The hotel is ok. Rooms are OK, but a bit dated. They could use a renewal.Service at the hotel is slow and below standard. A huge check in desk where only 1 person is attending.During lunch they came 3 times to tell us things werent there anymore and we had to pick something else. Even things we picked as alternative were out of stock.

Always a pleasure staying here. Anytime I travel to Panana City I stay here or at the Aloft which they are connected to. Several restaurants and bars. Great breakfast buffet with omelets to order. Plenty of variety and not a repeat of items each morning. Great staff every time. They go above and beyond to make your stay memorable. Great grounds. Awesome gym. Nice pool with poolside service. Food at the pool is delicious. Great bartenders and strong drinks. Security is always on point and makes you feel safe. The staff is always welcoming and personable, including security. Appreciate the elite status recognition and room upgrade. Looking forward to my next stay when I return to Panama. 🇵🇦

Nice lobby with shops and restaurants. But not enough chairs and space around the swimming pool, and the few available are dirty!!Dirty cushions also in the restaurant. Very slow service at the restaurantMostly disappointed... Wont recommend to come here except for 1 night because convenient for the airport.

On behalf of my family and I who stayed at Sheraton Grand Hotel in Panama city during the period December 28 2021 to January 11 2022, I want to say Excellent experience.The hotel is well kept and clean. The staff is well trained.Thanks to the Management, Erika from the Front Dedk, Joseph the Porter and Jose to name a few.I will recommendCynthia StephensonI want to particular

Great location and amazing amenities. They have a little shopping center in the first floor next to the lobby. Very convenient if you want a nice coffee with a party or just to buy a nice bottle of wine.The restaurants around the block are also nice and I felt very safe there. The first floor is also shared with a casino but that didn’t seem to be a problem.Breakfast was amazing with an even more fantastic staff. We had freaky brewed coffee and lates as much as needed. Many options for both Latino and European breakfast. Pastries were not the best quality but still my husband enjoyed them.The room was fantastic and huge. The view was impressive. The only reason we don’t give it 5 stars is because some of the things in the room were too outdated like the bathroom and some things included in the room.I would definitely come back!

Three star hotel at best. Cramped, musty rooms and the all time record slowest room service in the continent. Unhelpful staff and outdated decor round out a mediocre experience. The breakfast buffet IS NOT what it used to be, however the nachos are very good.Be sure to avoid and dissuade others.

This place greets you with such a bad attitude, youd think it was you who had to be grateful to them for letting you a room, and not them to you for patronizing their business. I arrived last Friday with a reservation, and was greeted with such an attitude that i cancelled the reservation and went to another hotel. They wont be seeing me stay there again in the future, if there is any way to avoid them