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1940 Oxford Connector, Port Coquitlam, BC V3C 0A4, Canada, Anmore
Fast-food chain known for its variety of piled-high burgers & meal combos, plus shakes.
We have been trying to support restaurants in our community during Covid but never again. They have the dining room closed off and only 2 tables beside each other by the door to eat at. No social distance available unfortunately and everyone walking by as you try to eat. The food was warm and the order was incorrect. Sad waste of $40.
Slightly better then other fast food places. Good milkshakes, the poppers are good too. I prefer them over mcds, Wendys, a&w. But five guys and fat burger is much better.
Great food, made hot to order. One of the guys that works here has an amazing attitude regarding customer service. Always checks in and asks if there is anything he can do or you would like. Restaurants cant even get this right let alone fast food.Great job! Love coming here.
Recently took advantage of their drive through and ordered the buttermilk ranch chicken burger with crisscut fries and kiddo wanted the Diablo Burger combo. The order came to $25 and it took longer than expected to have the order ready, but the fries were HOT (fresh out of the fryer). The Diablo, despite the sauce and jalapeños, didnt have the burning kick youd expect; only someone very sensitive to spice wouldnt be able to tolerate it. The pepper cheese poppers were the best part of the burger.
Soggy buns, no cheese, no onions, no happy time. The only reason im giving 2 stars is because of how nice the employee was about the whole thing. The shake was good, the burgers were not so good, the fries were decent.
The food was fresh and tasty, the staff was awesome. Very friendly and even brought our food out to the table we waited at. The interior and table were very clean and well designated for social distant dining in.
Terrible experience. Cashier was way too slow to take an order and it wasnt even busy. The guy that Ive seen working before had way more customers yet was able to serve them all efficiently. This chick was not even apologetic. I will never return.
My go to place for burgers other than Fatburger. The BBQ veggie burger tastes great, the fries are always good. Fast service with a smile through a mask.
I was silly to not take my receipt because maybe theres a better place to leave a review for the managers to see but I want to leave some praise for Abu!! Ive trained crew on drive thru for fast food for years and you just cant teach his level of service! I could hear him upselling the meal ahead of me, he greeted me letting me know hell serve me in a moment with no stress in his voice even though he had to multitask a lot, was clear and cheery through the mic and in person, and even offered me a glass of water with my poutine! Bonus: my fries were still hot by the time I got home, so thank you, everyone!
Nice place to eat the burgers and the customer service is good. However, found it a little messy in the dining area. Another fast food joint to grab a quick bite!
During the recent promotion of "buy a 25 gift card, receive free burger coupon" I bought this gift card, and received that coupon. Unfortunately, it expired in 2015, but I failed to note this, as it was in mint condition. Upon trying to use it, I was obviously denied, because the coupon expired 5 years ago. The manager, or senior employee present chose to honor the coupon, after some explaining.Carls Jr is wonderful at all the locations, but I was served incredibly well here too.
good food but slow
Usually it was good burger. Juicy patty and fresh lettuce. However, I ordered to go and the burger patty was burned and so dry and also veggie was not that good either.It was so bad. The quality was worst than McDonald.
Great food I really enjoy the burgers at this place but the only problem is drive thru. I believe the restaurant is very under staffed this causing slower customer service. Waited over 15mins in drive thru to get my food eventually got tired of waiting and parked my car and ate inside. Besides that can place friendly staff. Recommend if dining inside the restaurant and not ordering through drive thru.
This place was excellent wlfor the first few months they were open but I really feel like the quality has dropped since then. Lots of burgers are put together sloppy they taste excellent but dont look like they should last couple times Ive been.
I have always wanted to try Carls. What a disappointment! When I go to Wendys or anywhere else I always get a junior burger. So at Carls I got their junior combo. I had to take the top off the burger to find the meat. It was slightly larger than half the bun.For less money you get 2 junior burgers at Burger King and the meat is the size of the bun.I guess I wont be going to Carks again.
This is the 2nd time eating here. The first time years ago and it was pricey. This time, doing a drive-by and noticed their specials. I had the $7.50 small burger with a few fries and onion rings. ok for a senior, but younger guys could probably eat 2 of them. I n w really hate the automatic tip function that comes up on the pay machines which didnt happen here. Yeah!
I hope Carl gets better as he grows up!
I loved the food here. Best burgers by far then any other resteraunt. But when I came home they forgot to add the patty to my sisters original Angus burger. They were nice enough to give us a $10 gift card and a free small fries and drink if we purchased a specific Angus burger.
Good food pretty fast service. We always go to this location. Pretty consistent. Good burgers. Picture of the burgers r smaller but u get a good size burger. Not like most places. U get a big burger in the picture and u get a small. Here it is worth ur money. Good place to go for burgers.
My niece, nephew and my son love their burgers. They are delish and meaty in fairness. Service staff not so friendly but the place is always clean!
FAST REVIEWFood: Hamburgers have been pretty consistent on taste and how its cooked. Hot and juicy. Toppings seem fresh and the buns are chewy.Atmosphere: Seems pretty clean not too much things lying around the tables and it seems to be wiped down. Bright and roomy. Never packed when I go around noon.Service: Fairly standard orders are smooth. Some happyish faces and others not so much but the job/service goes through or gets done.Thoughts: I tend to go for the burger deals for $2.99 fairly good bang for your buck if you have a burger craving. Well be back.
Their Burgers are awesome! The customer service is wonderful. Id definitely go back!
I love Carls Jr. This place is a good one. Quick, efficient, polite, etc. If youre not sure what to get try the guacamole bacon lettuce wrap. Sauce all over the place & so, so good.
Hot , freshly made. Crisscut fries were so yummy. Burgers juicy and fresh. Cant give 5 stars due to alot of tables needing cleaning at a not busy time.
Big serving sizes. I think the presentation was ok, and my fries were hot. Burger was good, but not a stand out. I think because they offer discounts on apps like mobile bandit, that makes it a good deal as far as fast food goes.
Better than average fast food. Id rather stop in here for a burger with the kids than the usual kids choice... You know where.. haha.My favorite is the El Diablo Burger its got a good spicy kick for sure. The western BBQ burger is also good.The kids are usually chicken nugget eaters... But this is the one place they love to get a burger. My wife isnt a huge fan so this is a special spot for the kids and I every once in a while.
Great flame broiled burgers. No matter what you order be sure you try their criss cross fries. I really like trying the Poutine with their criss cross. The drive thru vrs sitting in their food is always the the same, terriffic. The staff is friendly and prompt at the PoCo restaurant.
Terrible appearance and quality of service shown and provided. This occurred after the drive thru when i sat down to eat my combo of a super bacon thick burger instead of giving me what i requested they gave me just a regular hamburger combo with no cheese and bacon provided between the two buns. The main reason they do this to the customers visiting via the drive thru infrastructure is because they can get away with their trouble they want to create with their customers not just me of course not.
Great Food. Great Staff. Very Clean. Great Experience. I will be back!
Gross and overpriced. Go to Costco for way better chicken strips that arent small and burnt and cost 9$ lol ... just I dont know why I went there. Not going back. Do not recommend.
Ive always enjoyed Carls Jr. They have a fairly good selection. Not the most healthy selections, but they do have salad and a burger with a lettuce wraps instead of a bit for the gluten conscious people.They bring your order to your table so its hot and fresh. I will go back :)
The place are clean. The people who serve is fast. The important thing is the burgers are tasty but not as good as I had before in US.The meat are too dry and the Angus beef should be more juicy.
This was our first time here today and even though we arrived almost at the closing time staff was very welcoming and helpful. We ordered two meals and it was prepared very quickly. Burger tasted pretty good. I think it is better than rival companies’ burgers. The premise was clean and well organized. We will definitely go back there in the future.
Delicious burgers with friendly staff. Tried its portebella mushroom burger & found it a winning recipe. Make-to-order: meat is served hot, vegetables are crispy, no soggy breads! Well-done & Congrats!! Everything is just right. Friend tried charboil BBQ chicken burger & finished up with high satisfaction. We sure will get back!
Food and price was okay, good service. Clean and nice to sit. Chicken tenders were good but three tiny pieces for seven bucks was a bit overpriced IMO.
Always excellent service. The burgers take at least twice as long to make because once you start eating you can tell theyre of high quality. Easliy in the top 3 burger places in PoCo with Veras and Five Guys.
Great food at great prices. The ThickBurger never fails to satisfy.Staff are friendly. Food is great. The queue is rarely ever long.Perfect place for family dinners, studying, small gatherings.Always love eating here.
Pretty impressed for a fast food restaurant. They give you a number with your order and bring it to your table so you dont have to wait at the counter. The staff is pleasant and friendly and even come out to ask how your food is and if they can get anything else for you. They are more pricey than most fast food places but the food is great.
The food is excellent, the service is excellent. The prices are decent. All the employees are super nice and accommodating. Im not sure if its just this location or all of them, but we always enjoy coming here.
I used to love the avocado burger by you guys, when I lived in Colorado. Here in poco,Ive gone twice and it sucked. I went shortly after it opened, the staff didnt seam very well trained wandered around a lot and no one seamed to know who was taking the front till. I went again tonight, in the drive thru I asked for no onions, because Im allergic and go figure after waiting around 10 minutes for them to hand me the food. Theres onions, seriously for the wait time, better accuracy and a cheaper price Id rather stick with McDonalds. There were no other guests in the drive thru, and as I drove past there was maybe 6 people sitting down inside eating. What exactly took forever? Im not coming back, Ill save it for a trip over the boarder. Maybe Ill get better service.
Without them, I might starve after a long hard work day! The portions are excellent, you can tell they had big appetites in mind when they made the menu. The service is always super friendly and the food is awesome. Highly recommend if youre a hard worker who needs a big reasonably priced meal after a long day!
Service has improved since they first opened several months ago as one might expect. I was offered a small desert item at the drive through as I had to wait for my order. Was only 2 minutes or so but Id rather wait for freshly cooked meat than eat something thats been sitting under a heat lamp for who knows how long. Also it was towards closing so I would expect that. Prices are still a bit of a joke but for fast food its better than most others.
food is mediocre for the price that you pay. i also noticed that the managers or the people in the black polos seem to be rather rude to the other employees...I have a good eye for noticing details within the work place and how employees are treated so it seems to me that the employees do not feel like they are being treated nicely by their bosses. also the wait time for the burgers were ridiculous!
Great not-pushy service, giving me time to peruse the menu at my leisure! Had the charbroiled Santa Fe chicken sandwich which was truly delicious. Lobby staff were very conscientious and helpful, even cleared my tray after I was finished! Better than typical "service" at other fast food places. Ill come back!
Been dying to try Carls Jr and have to say the food was somewhat disappoinging. The burger was blah, fries were good, and they were out of milk so didnt get to try the milkshakes. But on the positive, I had absolutely the best service Ive had at a fast food restaurant, Lauren was incredibly friendly and helpful, I will give it another shot specifically because of her.
Much more accessible and less squishy in room than the downtown branch. Staff look happy and they look happy being busy. Appears like good work ethic. It gives the customer a ton of confidence in the staff that way. I can understand that maybe the infrastructure can be an issue, but because the company is slowly introducing itself into Canada, they probably didnt want to take a full gamble. They should have. I think if another branch opens up in a high traffic area where fast food makes it big, they will dominate if the infrastructure is right. Oh and the food, easily one of my fave fast foods whenever I head south of the border. Consistent experience except for the infrastructure. Keep it up Carls Jr.
I was unable to catch the gentlemans name that was assisting a trainee when we visited this location today. But he had THE best customer service I have experienced in a fast food restaurant ever! He noted that my husband and I always split burgers and was sure to get the kitchen to cut them in half for us. And he came around and spoke with the customers while he cleared their tables. He was super friendly to my son and made our visit just that much more appealing. For anyone saying their food is of lesser quality than McDonalds, you must have dead ass taste buds because our food was full of flavor! And the over sauced burgers people mentioned... well their slogan is "things are going to get messy!" So come on! After deciding to ignore the negative reviews, I am glad I did because our experience was top notch!
I did not believe when I was told that they mix your order or they assume you ordered the most expensive version of what you ordered instead of asking if you want this or that. That was using the drive thru. I will not come back and I do not recommend. Maybe I will give the dine in a try and may edit my review. For now, I prefer driving a bit more and go somewhere else.
Some people say they have gotten the wrong burgers but if you un wrap them you will notice that sometimes they use the wrong wrapper for a burger example of this I ordered a famous carl and I got santé fe wrapper I almost flipped out until I opened it up and realized it was just the wrapper that was in correct. The fries taste wendys the burgers taste like BK. Recommend sticking to the essentials like famous star or the big carl some of the other burgers are just digusting or like the honey mustard chicken burger is delicious but tiny as a junior chicken at mcdonalds so for 5$ I was pretty pissed off. The big carl and the famous star where about 5-6 $ a burger and they taste good and are an alright size. One thing I would also recommend is to tell them to go light on the sauce ive been there 3 times and each my bun was soggy by the time I ate also its bad food if your not going to eat it right away because I noticed it goes cold so fast especially the poutine DO NOT ORDER if you arent going to eat it right away it will go completely soggy withen 5 minutes not to mention its only mediocre at best to start with. Also I feel like this particular location sucks because of where it is the drive through is always so busy and its inconvenient to get to the back walking. The staff however are super friendly and actually try to do the job properly very personable people.
1940 Oxford Connector, Port Coquitlam, BC V3C 0A4, Canada, Anmore
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