CaToCa Fine Food & Giftware in Cill Chainnigh

Coffee is lovely but a bit pricey, I also got a muffin but it was stale, not impressed.

Visited the cafe on the weekend with my family. The coffee truck wasn’t set up upon opening so we went into the cafe. What a mistake. There was a interaction with the Manager Elizabeth over my son pressing the bell on the counter. Her cold, unprofessional approach to this situation is a disgrace. My son who has ASD pressed the bell ,and she over re acted to the situation, and then left the room. I couldn’t nor could staff find her again, as to discuss my dissatisfaction about her attitude at the time. It would seem all the reviews online about this woman are true. She should not be in a position of management. As I later discovered she owns the cafe, which is even worse. We visited here 2-3 months ago and were directed into the cafe by a OPW staff member who had been talking to us. Upon walking into the cafe and up to the counter we were met by Elizabeth again, unknown to us the cafe wasn’t open for another 20 mins and she rudely told us so. I should have known returning we would be greeted accordingly. Sad to think people visit here and get such bad service by the owner. I emailed Elizabeth to complain, and as you can imagine I got the same cold unprofessional response telling me the bell isn’t a toy and I’m wrong. Sad to think a cafe would have an attitude like this to children with or without a disability. My opinion, if you want to support this lady in her quest to ruin your experience at emo court then go into the cafe. If you want to enjoy you visit , maybe bring some coffee with you. Needless to say, I won’t be going there again.

The food is lovely, but unfortunately the staff here let the tea rooms down badly, I have been here 4 times in the last 2 weeks and each time I come away let down by the service.It is such a shame as the tea rooms, grounds of Emo Court and food is lovely.

I’m writing my first ever google review because I cannot get over the attitude of the manager of this cafe. We were made feel as though we were an inconvenience for coming in, so unbelievably rude. She snapped at me when I asked what time they were closing. But the younger staff members are so lovely and make a great coffee!

I was in this Cafe and while I was there I met 5 other people in different groups who had been in to the cafe. One after the other they complained of the rudeness and coldness of the senior manager. I was surprised that so many people has that experience. I went in twice on Sunday . Once with my partner and once on my own and I have to say the atmosphere was cold and very unwelcoming. The junior staff were taking their lead from the lady in charge but she really made us feel that we were a nuisance ordering something.If it had just been me I would have thought I was being hard on the staff but so many people I met that day who had gone in separately said the same. A smile would have gone a long way. It was a pity and for that reason I wouldnt recommend it. Gave it 2 stars because the coffee was good.

Rudest server Ive ever come across. Avoid!

Great location, decent enough food just customer service is absolutely brining that place down. Mature lady on the till today was extremely rude. No good morning, Thank you etc. We were very disappointed and feel extremely unwelcome.

Emo is such a beautiful spot - just avoid these tea rooms. Particular staff member - a mature lady was so rude, approached her to collect my food and she was incredibly dismissive and rude towards us. No access with our pram - there in a button to ring for assistance however nobody came on two occasions, we ended up lifting the pram up and down the steps.

My wife was accosted and verbally assaulted by woman with red hair in this coffee shop she is not fit for purpose and should not be in this position catoca you need to address this issue.

The beautiful food and building is ruined by a staff member (mature lady), who was at the till who was rude, impatient and not in anyway helpful. When I contacted the company to pass this on, they did not reply, very disappointed. The grounds at Emo are beautiful as are the walks, there is a coffee van at the entrance to Emo Court which I would recommend in place of the tea rooms.

They have amazing coronation chicken panini and great hot chocolate.

Very disappointed and angry 😡 got two pieces of chocolate fudge cake for me and my child for take away. Arrived home and daughter started to eat the cake so I got the piece of hers and realised it taste weird not nice at all. Started to look at the cake closer noticed mould growing on it😡😡i was fuming.Wanted to order the same cake for my daughters birthday as last time when I got it it was delicious.

The lady who is in charge here is incredibly rude both to customers and her own staff. The coffee was okay at best, nothing memorable but Ill never forget how rude the lady running this place was. A serious attitude change is needed. I wouldnt usually be one to leave a review like this but this is the second time Ive visited and the second time Ive been stung by this persons horrible demeanour. I dont plan to frequent this place ever again.

Anytime going for a walk, I always stop by to buy my regular flat white, I really appreciate they use local coffee roaster and I was always pleased with coffee Ive got.

What an amazing spread , and the setting was beautiful. The service was excellent. Couldnt recommend a better place fr an afternoon tea. Will definitely be back . Thank you .

Lovely place to grab a coffee and go on a walk. I was impressed by their selection of alt mills and flavourings a good selection of vegan friendly snacks too.

Dreadful! Staff are rude, physical distancing system poorly laid out and badly signed. Out of date menus left out. Left without ordering, will never go back!!

Very expensive.. A coffee has jumped from an already very expensive €3.10 to €3.50. Most regular coffee in town is €2.40!!

the owner of the establishment is nothing short of a disgrace. her attitude would turn milk sour. live 3 min from emo but would rather drive elsewhere for a coffee after Ive been on the grounds than give her a penny

The most important thing in hospitality is to respect your staff and customers and make sure that every customer feels valued, considering they are “paying” for a service! The woman manager/owner of this place was extremely rude when I tried to give this feedback to her. It’s terrible to think tourists also get this poor service! I recommend bringing your own food and drinks to emo court than waste your money here!

Kids had a fantastic time making cupcakes and getting there cert with the cupcake they made in there very own display box. I would highly recommend this for anyone with kids the staff were so helpful and the kids enjoyed their company thanks to you all at catoca

Had one of the worst lunches in my life at this cafe this summer. Ive been debating whether this is worth posting, but have come to the conclusion that I have to be honest about my experience with CaToCa cafe. The food itself was atrocious and was clearly just frozen food. The redheaded woman was extremely rude to both the staff and myself. Will definitely not be coming back or referring to friends.

Beautiful surroundings wasted on unfriendly service and poor food. Better off going somewhere local after enjoying Emo Court.

Went to an open air performance of "Wuthering Heights" at Emo last night. Great performance, enjoyable evening.The low point was the piddling-small glass of lukewarm white wine for €5.50 from the CaToCa catering van.Ill bring my own next time.

Grumpy staff. Dishes not priced according to value of ingredients. For example, one salad was only leaves, whilst another had prawns and smoked salmon. Both were €12!

Visited cafe on the 9th June, 2019. Purchased 2 pieces of cake and 2 coffees. Cost over €17. Extortionate. No prices displayed on cakes or for sections.

We had lunch in Lough Boora on 19 April. The service was terrible with some of the group having to ask a number of times for missing dishes. One of our party waited and hour and half for their meal. In a number of cases the tea was served and then an hour later we got the sandwiches. It was also very poor value and no seemed to be charge. Tip - bring your own picnic!

I love this place. It’s a little pricey but the beautiful setting and garden grounds make up for it. Cakes and baked goods are incredible.

I cant undersell how rude the lady with a ponytail is here. I assume shes the manageress. Clearly not a peopleperson. Sunday last we ordered 2 coffees. Half an hour later after 3 reminders to this woman we were still waiting. There was ourselves and another table there. And she still went to the other table despite seeing our faces . Never again.

Wow it was so bad. Everything. Microwaved sausage roll for the kids. Really terrible wraps that my kids could have made. Feel bad leaving this review but ruined the whole day for us

If you are going to visit dont bother eating here... went for a day out with my Grandfather, he ordered a lamb wrap. When it arrived it was more like a roll with sausages on it. The roll was rock hard and he bad to pull it apart because be couldnt cut it with a knife. When we told staff it was the wrong order they said it was the lamb even though it was clearly sausage and they were very rude. My grandfather was charged nearly €14 for this hard overcooked sausage roll. Not impressed

Ok cafe is limited for what kids will eat. The dining room always a bit chilly especially after a walk with in emo ground I had the pannini was nice my sister had brucetta which was the kids pizza with a topping my brother had the wrap priced ok but for salad 12 euro bit sharp in my opinion fifteen with ciffee. Cakes cookies etc overpriced especially if you have a few kids with u fiver for two chocolate lollys hmmmm I wudn hurry back but tea room is great after a long walk perhaps some tea cheaper options wud be better. I also found that young children dont like pressed Apple farm juice diluted and charge fiver for kids wud be a better idea in my opinion

The mansion and surroundings are truly beautiful, the cafe has a lovely outdoor space but the food inside is horrible, low quality,the woman at the counter unfriendly, cutlery, glasses were very dirty with food remains, tables were stained and not refreshed between one customer and another. Staff were going around with dirty aprons. The cafe is not taken care at all. A real pity because after the tour one would enjoy a meal or a coffee and a piece of cake...but better going to the nearest village!

I ordered the pie and three side salads. Pie was like cardboard. Side salads came without the dressing. When I got the dressing the entire plate was swimming in balsamic vinegar. All in all an expensive mess. Had to ask for napkins knife and forks ect. A very poor attempt to copy a quality menu. Decided not to attempt a dessert or even a cup of tea. Will not return.

Horrible food! Who puts tinned, metallic, baked beans in a burrito! So uncreative and such bad quality food too! Unfriendly woman who served us obviously doesnt like her job. Never again.

Rating the cafe here, good honest food with a step above average cooking

Lovely food and great location. Cafe is very small and could be laid out better. Before you order food, grab your cutlery otherwise you have to squeeze your way through a queue to get your napkins and cutlery after you have paid and have your hands full. Please move your cutlery stand over by the till it makes it so much easier. Also staff arent assertive enough, theyre lovely but need to shout out. A girl came out with 2 plates of food, theyre were 2 tables with 2 couples but she was too shy to go up and ask them if they had ordered food and instead...went all the way back in to ask the ppl at the till which table it was for. Other than that its a fab place fab food and staff are lovely...just need better organisation

Rudely refused take out coffee 15 mins before closing time. Emo Court is very nice place to visit, stear clear of this place i strongly suggest.

Wonderful surroundings, I love coming in for a treat whatever the weather after a nice walk.The layout of where you order the food is terrible though. The woman, who I presume is manager, gets extremely flustered if there are more than two customers. And most of the food is bought in and just reheated.Nice place to go if not too busy

Great place - inside for winter and outside for summer. Good food, friendly service. We’re regulars, the kids love to get something to eat or drink after a walk in the gardens

Terrible experience,extremely slow service,when complained about the long wait for food and the mix up girl at counter was so unpleasant,got no apologies,we spent a lot of money,would not recommend

Place has gone downhill. €3.10 for a cup of coffee from a little machine outside in the court yard and it was the worst coffee ever, it was actually just brown hot water and cup wasnt even full. Didnt bother complaining as the girl was under pressure on her own and there was a que. Went in then and queued inside to get another €3.10 cup of coffee which was also crap. Wont be going here anymore :-(

Nice cafe and shop. The meal was gorgeos but quite big. The shop had very nice iteams for sale. Would go back again

exceptionally busy at lunch time - no seating available but they continue to encourage people to que up and walk around with coffee and cakes waiting on other customers to vacate their seating

Emo is a super location. The tea rooms have delicious fayre but the prices are expensive.

Great walk for the kids.tea rooms always have friendly staff and fabulous food. I always make sure to get a chai latte best in Ireland.

Great place to grab a lunch or coffee to go before or after a lovely walk around the grounds. Nice friendly staff. Regular visitor.

This place is over priced. Food not up to standard. Service slow. I will never eat or drink here again. I emailed several times to complain about service and was completely ignored! Save your money! Visit the gardens and bring a flask!!

Not that impressed. Got a salad - some rochet beetroot and carrot thats it and it was over 7e! costed probably about 50c to make plus it wasnt nice.. nice juices though

Nice place for a walk any day of the week. Love going some morning and stopping here for brunch. The breakfast bagel is my fave. Really good quality, delicious food. Theyve a great selection of drinks too.