Buffalo Wild Wings in Lubbock

Waited 10 min at the front just to buy sauce & was eventually refused service. When asked what managers name was...he stated "its leave & take your business elsewhere" When asking for a manager he came out yelling at me after I had already been patiently waiting. Even followed me out yelling telling me I was the 1 with horrible service. Aftrr askimg several people for help. As a business owner knowing the customer is always right he clearly didnt not. He didnt even look like a manager. Poorly dressed & horrible attitude. Worst experience I have ever had in public.

We dropped in about a week ago to squeeze in a date around 1pm. I will say our waitress was friendly and attentive; however, with their literally being only 3 other tables the wait time was unnexcebtable and when we finally did get our food it was lukewarm almost cold. Theres no excuse for the quality of food that was delivered. I would have been more understanding if it had actually been busy.

Sat at bar for 8-10 minutes and NOBODY acknowledged I was even there. The bar was filthy too. Won’t be back.

This was the worst experience of my life. My rings were left on the table and when contacting the business they said they had no idea what I was talking about. However, I know the rings were left there. I am extremely distraught about this and will be contacting higher up businesses for explanations.

Good service, the wings were good as usual and plenty of screens to enjoy with your meal. The music was just a bit loud for my tastes but overall it was a good experience.

Do employees have to pay for fries out of pocket? Because I swear when I order online they give me so little fries in the box that I can only assume that the cost of the fries comes out of the employees paychecks.

The name speaks for itself. Their wings are the best in Texas. Did I forget this part, they have a Sports Bar. This place set a date comfortable with dim lights. They have been my favorite fromHouston for many years. Im so glad to have one in Lubbock.

Horrible experience went to pick up order and they didnt give me everything. When I called back I talked to the manager (Shawn)and he blamed me for them not filling my order. I talked to the general manager and he told me good luck getting his name and just talked over me and didnt listen because he was a man and didnt need to have to deal with me(his wordsthan hung up the phone. So pretty much blamed me for not getting my whole order Shawn was just rude and disrespectful and the general manager whoever he was just didnt care. So if you want to pay for stuff they dont give you and then get blamed for not getting your whole order than laughed at and treated like nothing for wanting your order this is the place to go.

Didnt get what i really wanted, he stated it was only at some locations but what i got was very tasty and fresh.. thank you A

I placed an order online for the bundle $10.99 for the traditional 10 piece with fries and the 10 piece boneless with fries. Online the total was $23.99 and I tried to pay and then it says items not available. I called the store and they give me a total of $32.99 I spoke with the manager that was on duty and she basically told me that she could not honor the price online. This is misleading and should not be acceptable. GM needs to get this addressed and fixed.

Sports bar with high food prices.Just 5 boneless wings (aka macdonalds nuggetswith sauce very expensive.Will not be going back.

Great wings and fast friendly service, wasnt to busy it was nice 🙂 and we didnt have to yell at each other,we could hear each other and have a normal conversation

The wings with Asian zing and Thai curry was very tasty. Some may not like the Thai curry, but I loved it. The $3 house beer is also lit!

There service usually is so slow... but the food is usually great.

So bad in service wait staff acts tbey dont want to be their..LOWER YOUR prices

The food was really poor... potato wedges tasted old and looked burnt. The wings also dididnt taste fresh. Overall I will not be returning to this location. Place seemed dead when we walked in, now I see why.

We arrived late, service was a bit on the slow side but I think this was a result of unexpected numbers turning up.Staff were friendly and polite despite the delays and the food did the job.

Stopped in Saturday night, the night of both the UFC fights and Canelo boxing match. I was certain is have to wait for someone to leave but not, came right in, paid the minimal cover for the fights ($10and sat right at the bar (my choice). The server was so sweet and even though she was busy, attentive throughout the whole night. I ordered the brisket burger and fries, which came promptly. The crowd was fun and on the edge of rowdy but Im a great way. I was there alone but it had a cool Cheers vibe. Everyone was having fun. Great location! Great night of fights!!

Our waitress seemed to be having a bad day. Waited 45 min for a chicken ceaser salad that had very little ingredients no Parmesan cheese. Never received an extra plate we requested. Waitress seemed to keep rolling her eyes.

The website wasnt working and had to go into order and the wait was lengthy which is what I was hoping to avoid. Food was good and staff friendly. Ill be back.

We came here for dinner and were really looking forward to BWW after not having it in a while. It didn’t take long to order drinks or food but they didn’t have onion rings and the sweet tea came out hot. When the food arrived it was mediocre at best. Fries were cold and altogether the flavor just wasn’t what it used to be. When the bill came is was $120 for four people. The food wasn’t good and the service was okay, we all had empty drinks for a while before we left. We won’t be returning.

Went on Friday night, had to seat ourselves as they only had 3 servers but our server took care of us regardless! Wish I remembered his name, also very happy with how great the traditional wings came out.

The food was very good. But the waitress named jaylynn didn’t even give us a chance to finish ordering just cut us off and wanted to over charge my card when I didn’t give no tip then try to argue w me about it 😁 n no I didn’t get the money back

Update: this manager was firedOur server was fantastic, but the manager, Adam, was unnecessarily combative.We ordered around 12:10 and did not receive our food until after 12:50. After receiving the food, it was clear it had been sitting for a while as it wasn’t hot. One member of our party ran out of time and had to leave before the food arrived. Of course we are sympathetic for any staffing issues, but there was no reason for Adam to be so confrontational when we requested the order for our friend be comped since they would be receiving a cold to go order later. Not only was the manager unprofessional, but they had sent our server to deliver a message first rather than handling it themselves. it was only after asking again that Adam came to speak with us. We are somewhat regular customers and have never had an experience like this at this location.

Just terrible gave me small fries instead of large and then the lady that waited on my basically walked out when I left cuz when I got back to fix my order it took them and extra 10 minutes. And then everything I was trying to order they didnt even have even though it was on their online menu and then!!! I was waiting for my food just to see an AD of what I wanted on my Facebook!!! Like really? Terrible just terrible and I didnt even mention the drink machine no ice which means flat coke and no cuz or lids it was a mess!!!

The food was hot and fresh! I absolutely loved how fast our food came out. The waiter was astounding, hilarious and thoughtful. He didnt let our drinks reach the bottom.

Took my lunch break here ordered a water with lemon was told they were out of lemons. I ordered a sampler plate with lemon pepper wings was told there out if lemon pepper wet and dry seasoning so then ordered a different sauce. Then was told they didnt make the sampler plate no more. Ordered the pretzels waitress left came back and said they dont have that either so we got our tab for the waters and left

Terrible!! Order drinks. Comes back with everyone’s drinks except mine tells me we are out of tea. We make our order. After waiting for 10-15 minutes after ordering comes back to inform me they are out of tater tot’s and asked if I wanted anything else. My wife asked to go ahead and order s cheesecake for her dessert. No! That’s already strike three. From this visit alone. This was the redemption body from a week ago that was the worse service I have ever had in all of my life. Every one in my family asked for ranch only one got it. No one else got any because well we did not see our server again until we were brought our bill. After this review I’ll contact BWW corporate and tell them the terrible stores they have in Lubbock.

I ordered my food around 7:45 and it’s now 8:50 and I am just now getting the food the waiter keep telling me that it’s almost ready but it wasn’t we had to keep asking about it and people that came after us got there good. When we did get our order some of it was missing and we had to remind the waitress about it. The food was all dry and gross.

We love this Buffalo wild wings! Everyone is always so friendly! And the food is always delicious!! Patty always takes good care of us! We love the sweet chili Doritos wings! Please put them on the menu forever!

We eat here often, and we usually have very good service but last night, we had some lady wait on us and she messed up our order several times. I would have given five stars but she messed up so badly, tried to say that we said something we didnt say, and several other things during our stay that it deducted one star from this review. Im sure itll go back up eventually.

Can not remember the waiters name but be was on point! Enjoyed my experience too the fullest!

Overpriced food for too little. Barley got any fried pickles for 9 dollars. Food was mid.

Waited 20 minutes for anyone to serve us. It wasnt at all busy.Then they got out order wrong. Not a huge deal.The staff were friendly when they did show up.The food was pretty good but honestly, the price was too high for the quality.

The server Pattie was great, but the lunch time Manager Adem was ridiculous. We waited 40 minutes from 12:12p to 12:52p once our food came out it was cold and dry. We asked for one of the meals to be taken off because one person had to leave to go back to work. The manager sent the server to tell us that he would not do anything as long as we wanted to take our friends meal to them. When we asked to talk to him he came over extremely rude to tell us that he cooked the food personally and did not believe it took wrong. The hour on the receipt is not very visible but we also have the time stamp from the text we made about not yet having our food, I want to be clear this is about the way that the Manager handled it not the food if he had been polite or understanding instead of combative we would have been fine.

The food was better than I remember it being at other locations. We had a decent sized party. Our waitress was great. She was patient and very attentive. The sweet tea was amazing.

Manager was greatGirl who waited on us tended bar, bar tended, clean tables , serve us foodThought she was wearing super girl uniformVery impressive girl

Stopped in for lunch and it was very slow. My husband and our two littles waited for good little bit and then a waitress came and asked if the other waitress had came to us.. we told her no and she was more than willing to help! She said she would take our drink order and ended up keeping us! Big shout out to Pattie for stepping up and delivering 10000% on customer service!

Made an over the phone order, but still had to wait an extra 10 minutes after arriving. The order was prepared incorrectly, but the lady at the pass caught it before she let me walk out. Wings were good but the veggies were lacking. They were dried out at the tips like they had been in the fridge too long.

It took forever for a server to come to our table, we barely saw her the entire time we were there, and she gave me an alcoholic drink when I clearly asked for a non-alcoholic drink. She didnt card me and then charged my underage friend for the alcoholic drink... There are better places to eat in Lubbock.

B dubs has to be the best wing spot left by far. The prices may be a bit steep but I promise the taste is worth it. Mango habanero is my personal favorite with onion rings, celery, and ranch. The waitress are always friendly as well so thats a big plus.

Im honestly just not a fan on bone in/ it was a late order and I’m a busy mommy so it was frustrating to get home to the wrong order.Bonesless wings here are my favorite. 😩

Placed our order at 615, was not put into the kitchen until 645. We ended up having to get out order to go, my daughter had a game. We asked for our order at 710 to go and we walked out of there at 725 with our food. We did not get all of our food and it was cold. Usually they are pretty good about service and have no complaints. Not sure what happened today!

Came on a night that there was no game and it wasn’t crazy busy. We’ve been waiting over an hour for our food and the waitress has no idea what’s going on. People who arrived after us have gotten their food and we have not. Would not recommend.Update: after waiting an hour for our food AND getting our own drinks (they had been empty for half an hourI asked our waitress to check on our order. She came back and told u they lost our ticket after an HOUR and they were out of burgers. We paid for our drinks and left. I am very disappointed.

I always love B-Dubs. I usually get Lemon Pepper and Desert Heat. I tried some new flavors but are they running out of sauce? These look halfway sauced. Whats up with that?

B-dubs is place to be for any sports entertainment and get your drink on. This restaurant offers to dine in, the waiters are energetic & did I mention you can get your Drink on while you watch sports.

Excellent service, cold beer, the new chicken tenders are a game changer if you like chicken more than you like hard bits of sauce-free batter (boneless wings). What is it about a BWWs bar area that has a certain unpleasant smell after its been open more than a couple of years? Can that be fixed? Otherwise, like I said... Excellent service and cold beer.

I like their breakfast and the atmosphere of the place. Also, nice products to purchase.

We decided to go on a Monday night...no sporting events that night. Only 8 tables in the main dining room and 4 sitting in the bar. We were told to sit where ever we wanted. We sat down and perused the menu...for 10 minutes before a server acknowledged us. Drinks were delivered promptly and then took our dinner order. Meal came out in approz 7 minutes, cook properly. I ordered a cheeseburger with swiss cheese with all veges and fries. Burger was good, but I had to ask for mustard. Fries were fries, nothing special. The Bahama Mama was the best thing I had. Noticed there were alot of servers standing around just waiting for customers. We will come back, but not very often. Usually too loud for conversation, but a great place to watch sports.

Sooo tasty! BDubs have the best chicken/sauce hands down. The. Chicken is very tender, and breaded just right. Top that with teriyaki and Asin zing, oh man! Its just so good. The service was also shockingly fast. If I had kids and needed to feed them fast, yeah BDubs would be a great pick. We also had pickle chips, my wife thought they were a bit too greasy, I thought they were good.Now maybe I am just a penny pincher but for the cost of eating 1 time at BDubs we could eat Wingstop 3 times. Drinks are crazy expensive, and just ok. Also thought the wings could have used more sauce, but I should have asked. I really like an unhealthy amount of sauce+ranch.Overall, its so very tasty but I will hit Wingstop several more times in a year because of the value.