BelleVue Deauville in Regla

it is easier that we can find this hotel which is covered with light blue.Agencia Viajes Cubanacan, a tour desk agent, is in this hotel, so we can buy the ticket about Cigar Factory Tours. The tours hold only 9AM-1PM. If you wanna take part in this tour on the same day, you have to get and buy in early morning.note: Of course, you can buy a ticket any other place.[in Nov 2018]

Very old building. Nothing works well

Nice room overlooking the waterfront. Short walk to the capital and many historic sites. Must take a camera and cash (Euros or Cuban money). Photo from my 7th floor balcony looking toward a fort that was built in 1589.

Serves its purpose. 3 star hotel here is like 1 star in Canada. At least the room is somewhat tidy.

Well, I left 4 stars only because this hotel have really good location near to Old Havana and they give me room to amazing view to malekon. But what I can say about service and staff...Improve your maintenance. I was only 3 days there, but when I arrived my room was dirty and when I check out my room still didnt clean never. Not so comfortable. But okay for Havana, you can choice this hotel for walking and see Havana to several days. Live there more than 1 week I cant reccomend. And they have good terrace bar with swim pool on the 7 floor with view to Havana, I liked it. In hotel now renovation and I hope after that your hotel become better.

No Wifi lifts were iffy but good location.

Worse service ever...... workers in the desk principally the chief of rececion desck are super rude with customers...

A lot of things are connected with hotel,like car rentals ,day tour packages and many other.But the reception never mention about any of these...!!

Ok hotel with bat downstairs and pool on rooftop! Ill give it 2-3 stars

Lively lobby and bar but bedrooms havent been revamped since the sixties.

One elevator and that broke the day i twisted my ankle and it swelled up. I was on the tenth floor.

Do NOT BOOK THIS HOTEL!!! 1.Unfriendly staff. The blonde lady with short hair and a dark man with moustache at the reception. Terrible. I am a receptionist in Switzerland and if I would be this rude, I would get fired. (Except the kind housekeeping lady, she prepared our room everyday very caring)The Hotel is for European not a 3-Star hotel. You can`t compare. 2. Dirty, disgusting public toilets. Old walls, tipical socialist rooms. We felt very uncomfortable. 3. The hotel is located in the middle of the poverty. If you can, book a hotel in the old town!!!

Great location. Relaxing lobby as you can just hang about and go on the net.. (you have to buy vouchers from the cuban Internet company). Good value for money. Go for walks on the malecon.. İf you like walking you can more or less walk to all the main sites in Havana.

Low price ok. hotel. Cuban great breakfast for Europeans just a breakfast. Rooms was clean and service ok with English and great by using school Spanish. I can visit this hotel again. Personnel big + Cuban food - Google Maps shows wrong place for this hotel. It is close to Malecon!

Room isnt aesthetically pleasing, the sockets are loose and so you literally have to tape your phone/laptop charger in. To get breakfast you have to join a long disorganized line, you also have to wake early to get anything worthwhile and the meals are already 4/10. The pool is often overcrowded & closes at 6 or so. The receptionists are unpleasant, housekeeping staff were friendly though. You have to buy wifi per hour, sometimes electricity goes & you have to take the stairs. The taxi drivers outside the hotel are dishonest, they charge different rates, be careful what you say to them while traveling or theyll "misunderstand", take you somewhere else then overcharge you.

This is an enjoyable hotel service is great its right on the malecon however it is a little dated

We didn’t stay here but we had the breakfast buffet. It was in general lacking and was not very clean. My wife even found a bug in her cheese.

Nice vie a bit expensiveOver rated breakfast for 5 euroBut good wifi spot

I went to visit Cuba this summer, the country is welcoming, the food and the beaches were excellent. However the hotel was not that satisfied. They were doing a lot of renovations which make their appearance unfriendly. The concierges were not helpful and some of them were rude. They only have one tiny working elevator. They gave breakfast, which was delicious, and they have an underground club.

Ive stayed at more than a few crappy hotels in my day, Hotel Deauville is, without a doubt, the worst.Immediately upon walking in, you’re confronted by 2-3 doormen who apparently enjoy spending more time talking to each other and checking their phones than actually doing their jobs.Once we checked-in, we started making our way up to our rooms. That took awhile because only one of the two elevators located in the hotel was actually working. After about 20 minutes of waiting and stopping on every floor in a packed and hot elevator, we stumbled to our room, hoping to open the door to a little sanctuary.That’s not what we got.Upon first inspection, the rooms seems okay. Nothing fancy, but a nice view of the city, some beds, some chairs, a bathroom, your other hotel room basics. I wouldn’t recommend taking a closer look than that.Let me start with the cleanliness:The beds were absolutely foul. Not just kind of dirty, but absolutely disgusting to the point that it actually kept me up at night. There were visible stains on all the sheets (blood, saliva, coffee and more fluids not suitable to share online), clumps of hair (HAIRleft on some pillows, a scab underneath one of the sheets and dirt everywhere. There was dirt where previous customers feet had been at the bottom of the beds and dirt on all the pillows. Honestly it felt like the sheets had never been washed.The towels in the bathroom were the same story and the floors were covered in dirt, hair and dust bunnies.Now, let’s go to the amenities in the room. I figure it would better to focus on the things that weren’t broken so…..the light switches worked nice.Everything else. EVERYTHING ELSE was broken or falling apart. Beds, shower, lights, toilet, doors, curtains, chairs, etc. were abysmal. You can see a bit of what I’m talking about from the pictures included in this review.A few other things:Our AC unit started clicking at some point during the second day and it would not stop. We tried turning it off, no difference. So on it went…all night long. It sounded like a team of tap dancers were performing in the hallway for our enjoyment. So that, combined with the filth I was sleeping in, allowed me to get a nice 15-20 minutes of sleep which was fun.Speaking of tap dancers, there’s a building about a block away from the hotel that offers dance lessons. How do I know that you ask? Well the windows to the outside world provide about as much barrier to the sound outside as a Kleenex and our heads were located right underneath them, so I was able to hear absolutely everything that went on throughout the night. Every car horn, every shout, the rave party that ended at 4am, the mouse who found a piece of cheese in the dumpster…it all echoed around our room the entire night.The food options were awful. We stopped in for dinner one night (because the sign on the door says that the restaurant is open from 7-10pm every night for dinnerand were told that they actually weren’t serving a dinner that night but had what the waiter kept calling “The Option”. Basically, you pay 10 CUC for a meal soup, salad, a main course of pork or chicken, desert (papaya in syrupand a bottle of water. We ate about half the meal. The rest we pushed to the side for fear of food poisoning.The continental breakfast was no better. Almost all of the bread tasted freezer burned, the coffee was watery and the tables were covered in crumbs. The only upside is that there was live music in the mornings which was kind of nice.I could go on. Believe me, I could go on. But this review is already too long, so I won’t talk about the cockroaches, the taxi drivers the accost you when leaving the building, horror movie lighting on the 3rd and 4th floors, the rude treatment from the pool staff, the lack of free wifi and the rest that Hotel Deauville has to offer.Don’t stay here. There are so many nicer places in the center of the city. They’re more expensive, but they’re worth it.

Staff were usually rude or did not seem to care about helping. The wait staff at the bar were great. Room was basic but comfortable, balcony did not seem safe which is typical for Cuba. Location was good, resturaunts close by, next to a main street so easy to get a taxi.

The free breakfast was terrible we had tao rooms and my friends at the need to switch their rooms because their beds had termites. This is one of the more economical hotels in Cuba and Cuba is not overflowing with food and materials to keep things in top condition so bare that in mind and make the best of it. The staff is accommodating and will do there best to make sure you enjoy your stay. WiFi is available only in the lobby and sometimes its saturated with guest or general public trying to access wifi so you may have difficulty connecting. WiFi is Cuba is very very limited so prepare for that as well.

Great location and decent rooms but elevators not always working

Nice hotel and very good location. Walk distance to most places in Havana.

You can get the internet for 2 CUC for 1 hour internet access. AC is fully operational and quiet sitting inside. You can enjoy the sun setting view at Malecon in the lobby area.

We stayed here for a week with a package I booked from Sunwing. Although this hotel is certainly not luxurious or high-end, we had a great time. The rooms and breakfast are average, but the rooftop pool and location are what really made our stay. Dont expect much from the facilities, but our sheets and towels were clean, the beds were comfortable and the AC worked fine. We had internet in our room that we could access from the card we bought downstairs for 2 CUC/hour. We were able to walk everywhere from the hotel - there are some great dinner options that are cheaper in the direction away from the old city. Overall, great stay.

I arrived at this hotel 26th March 2018 with a group of 8 and a baby for a 3 night stay. We had 4 rooms one on floor 9, 2 on floor 10 and one on floor 11which included the baby. The sheets in my room was dirty and only 1 towel in a twin bed room. There was no foot mat or hand towels either. There were 2 lifts but only one working when we got there. The working lift stopped working for 2 days and we had to walk up snd down 9,10 and 11 flights of stairs with the baby snd buggy. We chose this hoyel because it had a pool. Unfortunately the pool had no water for the duration of our stay as it was being painted. Someone stole some of the 6 month old babys crisps which was bought to last him for the duration of his holiday. They would have had a shock as his crisps taste of air and nothibg else. On a good note my view was fantastic and the chambermaid for floor 10 was very helpful. The taxi service at the hotel was very good and reasonable. The breakfast was ok but average.

A/C did not really work which was fine as I dont like sleeping with the A/C on (and sleeping at night was like the only times I was in my room..). Besides that, theres a pool on a high floor (cant remember which onewhere you can have cool beers with a view of the capitulo and the city. I booked it for the first 2 nights after arriving in Cuba, after that only casas - that is in my opinion a better option for travelers if you dont necessarily need to book your accomodations in advance.

I went to.this place just for breakfast and it was fair good.

Only stable wifi of old Cuba - still no video possible though. 2cucs for an hour.

I would not give a star if I could! We had breakfast there and all their food was surrounded by numerous flies!! We had symptoms of food intoxication within 48 hours. Avoid the restaurant by all means!!!!

Horrible hotel, it’s shabby and expensive. Prices for at the bar seem to change each time I bought a beer. Local holiday goers get treated ok but for tourists all they want and care about is your money.

If you are staying in this hotel and have no previous experience about Cuba, it will be very educational as you will very quickly get to know many customs and habits which you will experience during your stay in hotel and in this country:- Check in time is after 16:00. Often much later. Issue is in the cleaning service as they are working without any rush- Hotel has about at least 300 guest capacity and the restaurant has only 50 guest capacity. So expect that you will wait in line to get in every morning. And once you get in, expect that waiters will rush you to finish your meal ASAP- Food in the restaurant is not appealing - milk is watered down, juices are just tap water with couple of slices of fruit in it, ham is bad, sweets are ok, we stuck with them- Internet hotspot works only in the corner under the television in the lobby bar- You can see that there are often at least two employees (on reception, in bar...but only one is actually working, so you will have to wait in line while they are on their smartphones- As hotel is close to the waterfront, when it is stormy, windows are sprayed with sea water, but nobody cares enough to clean them- Balconies have a lot of trash and the hotel sign is failing one neon letter at a time- Rooms vary from floor to floor - some are good, but others have safe boxes without doors, no rails to put coathangers on (or coathangers at all), no hot water in the shower, curtains that are screwed directly into the frame of the windows...- Cleaning service is bad - a lot of trash under the beds, if you use glasses to drink, do not expect new ones or clean ones...- Right elevator looks like it will tumble into the abyss at any moment, left one is ok- If you even look at the front doors, there will be at lest two people offering you taxisWe expected nothing fancy, and at least it was generaly clean but it really is getting overpriced for the service you receive

The place is a little tired but well priced as part of a Sunwing package from Ottawa. The hotel is very well located along the Malecon in old Havana. The included breakfast is ok.Try to get a higher floor overlooking the Malecon. The view is great and the street noise is more muted.Hopefully they resolve their elevator issues. Both were non functional during portions of our stay. The older one trapped us for several minutes between floors and shuddered significantly before stopping completely. The emergency button did not function and we had to bang our hand on the door to get other visitors’ attention before prying it open between the 10th and 11th floor.

There is actually only one reason to stay at this hotel, but it is a good one (for Canadians!).The 13th Floor of the Deauville was home to 5 members of the Front de Liberation du Quebec (Liberation Celland their families (FLQfrom December 1970 to 1974. Their safe passage to Cuba facilitated the end of the October Crisis of 1970. If you stay on the 13th floor, or even check it out, you can imagine their experience.I have stayed at the Deauville (on the 13th floor!), but not recently, so cannot comment on its current state. However, for Canadians, a visit to the 13th floor is historically fascinating.

I didnt stay here, but it seemed like a decent hotel. The location is right across the street from the ocean and the Mericlone. The convert currency but only at 1 Euro:1 Peso which is unfavorable but convenient. The nightclub downstairs has a $5 peso cover charge.

Ive been there 27 years ago. It was great; Nice hotel, nice people, and very difficult times for the Cubans. So if you want to be in a hotel like your home, please dont travel. Stay where you are, and dont bother the people with their culture and the way they live. Its not your COUNTRY, you dont have to tell them how to behave.Thanks !

Good spot to get Wi-Fi cards at any time during the day

It is not the cleanest and the facilities are not close to be 3 stars hotel. The elevator is poorly maintain and the club/bar is mostly to attract women that will work a deal with the security to let them go up with clients.

Average hotel but good location. Great for breakfast

They have wifi cards and a fairly functional wifi. Thats all one can ask for...

Do NOT stay here!!!!! Cannot bring guests to my own hotel room, the nighttime manager at the door does not let guests inside unless I pay him $25 CUC, total thieves. That is absurd, its the room I am paying for!!! All of them working there are thieves and snakes. You want the key to the safe in your room to keep your belongings? you have to pay... you want to check in before 4pm? you have to pay, everything is about taking money away from you... everyone here is trying to get something out of you. The receptionists do not want to help and apparently they dont know where anything is located in Cuba and cannot help, completely useless. If I could give this place 0 stars I would. They need to fire the people in the front door asap, they are absolutely ridiculous. The rooms are terrible, you can feel the springs in the bed. I would compare this place to the worst of the worst motels in the US. Do yourself a favor and DO NOT stay here. A Casa particular will be 1/3 of the price and 20times more comfortable and luxurious

I lucked out and got a renovated room on the 14th floor overlooking the Malecon with a balcony and WiFi worked there too! There were toiletries in the bathroom which was a pleasant surprise. TV was in a separate room so couldnt watch tv in bed. Fridge came in handy to keep drinks cold. Breakfast was substantial and kept me filled most of the day. Bar was always hopping and drinks were reasonably priced. Great location to walk all over Havana. Ask for the higher up floors. Elevators worked all the time.

Better dont check the toilets downstairs, just below the reception. Leaks everywhere, specially in the hall.

Terrible disgusting horrible Mold infested hotel- Not even worth a 1 star!No joke! Dont say I didnt warn you!!!!!!!!My girlfriend & I came just returned 2/9/17 home sick from mold- Its an infested mold bubble- I just finished writing long complaint email with many photos to Cuba Travel Services- Nothing short of Diabolical- I read all reviews prior and thought maybe people are not as traveled as I- WRONG! Go stay at a "Casa particular"- thats the way to go in Cuba- very cheap and lovely rooms in delightful Cubian homes......thats if you cant afford $400/per night! You will be sorry if you stay here!

Really? What do you people expect from a third world hellhole that has basically been frozen in time since back in 1959. But you folks wanted to go to Cuba, Cuba the forbidden country, so shut the hell up and bear it or dont go.

Well, its a budget hotel in Cuba. What can you expect? The breakfast was okay and the room had the basics in there, including a satellite-enabled flatscreen TV! Overall, I could recommend this hotel!

The hotel is okay. Dont expect too much. Breakfast isnt the best but there is a great selection of different food. The hotel has a pool on the roof and its right in front of the Malecón. There is also a bar in the lobby but I recommend to drink your cocktails somewhere else. The rooms are interesting... Kind of an adventure :D Well, Im used to hotels in Europe and you definitely cant compare that.As a former metal worker I felt a bit unsafe using the elevator that looked a bit weird to me^^ But there are still stairs to use ;)All in all, the location is great. I recommend to only sleep and take your breakfast in there. For the rest, go out and discover the beauty of Havana! :)

Horrible placeService was awful, they booked us out, no apologies, placed us in a taxi, and we were charged by the driver...No apologies were givenNo wifi at all in the hotelAvoid this place!!!

This hotel has arguably one of the best views of the Malecón in Havana.Great, centric location at the end of Galiano Street and a swimming pool on the top floor with stunning views.It has a bar on the ground floor, where you can enjoy a mojito and start your exploration trips of enchanting Malecón.