Ariel in San Juan

I have two expectations of any hotel that I stay in: that it is clean, and that it is functional. I did not have any problems with the cleanliness. But the room was not functional. The rooms are very small, but that is not the problem. They could be modified to still be functional, but they are not. The toilet is so far under the counter that the toilet lid cannot stay open. If I sit on the toilet, the lid is falling on me the entire time. And that counter that it is under is not functional. It is just a few inches deep. There is not enough room to actually use the counter for anything more than setting a tube of toothpaste.During check-in they were extremely slow. It took probably 20 minutes just to find an available room. If it takes that long they need a better computer system to help them find room availability. The kid working there was not very professional either.

The service at this hotel was amazing, its close to downtown Old San Juan the restaurant in the hotel was great. I would like to thank Giovanni Flores, Amanda Rodriguez and Jean Alveria for the outstanding service. They were very professional, courtesy and helpful making my stay very enjoyable. This hotel is Five stars 🌟 ✋hands down. I will visited this hotel again in my travel to San Juan Puerto Rico...

Dont forget to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking a stay. They compare hundreds of hotel sites and typically will have rooms much cheaper compared to others! Thank me later on! This hotel is one of the best in this area. I have been coming here for a very long time. If you decide to stay here you definitely wont be disappointed.Amazing! Truly one of the best stays near Old San Juan. And the restaurant was also amazing. I highly recommend this spot, thanks to the front desk and waiters for their great service.

Ive been to San Juan more than a dozen times and this was possibly the best hotel stays yet. Definitely above average in terms of hotel condition (well maintainedand the staff genuinely seemed interested in providing good service. From the valets to front desk, to bar staff, and housekeeping, everyone was great. Heard similar comments from others there for work. Its well located, within short walking distance of a super market and several restaurants. It is where I plan to stay going forward.