Applebee's Neighborhood Grill & Bar in Chihuahua

Great service and friendly staffs. They have the special where you share an appetizer and get 2 entrees on the back of the menu for $25 and up.

Take out order then no utensils or condiments and at a $70.00 purchase to just surprised they are still in business.

They had good seating. The waiters are very polite, and they always come by asking you if you need anything. Food was good, my family had no complaints. I recommend coming here, even though I havent tried all the foods, the place is still good.

Enjoyed the mushroom swiss burger and the mango strawberry smoothie swirl

Sunday afternoon plenty of parking, entering restaurant there was no waiting. Immediately party of 5 escorted to booth. The waitress was very professional and extremely pleasant. A real DARLING!!! ❤️Food was GREAT! Kudos to the CHEF!!❤️ Prices of entrees were fair. I will visit again. 🙏

The food was so good the last time my family went here….The food was fresh to made order but I don’t know now we went there Sunday and the food was stale and hard and tasted like leftovers, also not to mention we waited a whole 30 min for appetizer.

The service could of been better and not to many choices of beer. Wings were surprisingly good.

I went in for a takeout order and it only took about 20 mins. The staff was friendly as well.

Very good!!! appetizers, dessert and drinks are the best their...service was good!!!

Food was cold and my family food was under cooked drinks like water Server was very kind

Lisa ( bartendervery professional, attentive, and friendly.

Nice place, prices have gone up very high without an increase in quality or quantity. Drinks are very weak. Way to much ice in my opinion watered down drink anyways. The food came in a untimely manner. With the break your teeth onion rings,so hard that I have a dentist appointment due to my broken front tooth🙄😱😡. Adding Sweet potato fries would be a better improvement. Checking on the orders. This would help get the food to customers hot instead of having to eat fast,before it gets cold.

Service was average here and drinks are super sweet.

Aplebees environment is clean, however they need to improve their food menus.Not the best choice of food or taste 😕.

Slow service, slow bartender, poor customer service, bad food. Dont waste your time.

Food was good, service is a bit on the slower side and the waiter I had wasnt fully attentive. Still good enough.

The service was horrible. Our food came and we had no utensils to eat our food. We also ordered drinks with our meal and our drink didn’t come until we finish eating our meal. No one came to check up on us or anything. Worse service I’ve received at a restaurant. Would not recommend!

Food is as good as all other Applebees but the service is slow and the staff has no personality. They are all in the own world with no interaction with guest. It feels like you are an annoyance to them when you order something. The only one that is working hard is the manager.

This currently my favorite applebees because they still sell the neighborhood nachos. Its my favorite eeeeeeek. I drive all the way from brooklyn just to have it! The bartenders are always nice and attentive! Dont ever get rid of the nachos!!!

I always enjoy my meal here. Great food, service and drink! Our go to place…for prompt service.

Went here yesterday, a Thursday for a quick bite before a hockey game. My son & I walked in, we were finally seated in a booth after watching the hostess fumble around looking for menus. Ten mins later the bartender Betsy made a full display in front of us after she was told she had a table. She made faces of disgust and screamed “I can’t take them!” before coming to our table and telling us she would be back in ten minutes. I told her we had already been there for ten minutes and asked if we could sit somewhere else. She said no, rolled her eyes, gave us another excuse and walked away. Now, I could understand if it was busy but the place had three tables and an empty bar. The manager was wondering around completely unaware of what was going on. In fact he had a clipboard and had time to go outside and check the landscaping but didn’t pay attention to guests. Two hostesses standing around talking and another employee pretending to sweep the floor. Another ten minutes passed with no service so we decided to leave. No excuse for this! Extremely disappointing experience!

Cousmer services was excellent food presentation was good and the store was clean would go back anytime

Very good casual restaurant. Nicely decorated, inexpensive, good food, good service. If youre not drinking wine or beer you may be dissatisfied with the cocktails. Mine was from a mix and frozen. Will go back.

Most horrible place ever, my family and I were seated by the hostess and then told to get up and wait by the lobby that the waiter had to many tables already then she had the nerve to say that another hostess would seat us and walked way to talk to another employee as there was no one to be found in the waiting area.The hostess obviously had no proper training or simply rude.

The food was good, and the the service was good as well. They were polite, and apologized for the little bit of a long wait it took for our food to come. Nonetheless, I would go again

Food really isnt that good any more. Server didnt ask if we had any food allergies, the menu wasnt very clear either and one of the dishes we ordered had an endless amount of mushrooms. They were kind enough to exchange and replace it with something else.It took a very long time to get our drinks, appetizers and entrees. It didnt seem that busy to me, but maybe I expect too much.

Ive been to this establishment multiple times, every time I go, the experience is worse than the last time, and I regret the decision. The staff isnt attentive, and very cavalier/indifferent about their jobs. The last time I went there, I called the restaurant to ask when they accepted the last guest, my party and i came 20 mins before that deadline. The staff acted as if we were an inconvenience, and refused to seat us. After the manager got involved they sat us. But the servers refused to serve us, said the hostess once we questioned as to why it was taking so long for someone to take our order. The manager once again got involved and thats when someone took our order. The waitress gave us attitude, and my party and I heard the bartender slandering, and verbally disrespecting the table because we came in so late. We sat there stunned. But i refused to order, because i felt so unwelcomed, but the rest of the party ordered. The restaurant wasnt even closed, the staff would have to be there regardless. It gets worst. The food comes and its cold, and one of my friends had unknown things in her fries. All the drinks have hair, and lint pieces in them, and the portions are smaller than usual. It was a decisive attack against out party. They intentionally did this. So I called the manager over. He Brushed it off, and offered us new drinks, and said the workers were tired and we should pity them. It was a terrible experience and I will never never ever return to any Applebees. And yes, I did contact corporate. Definitely go to a different Applebees if youre considering that one.

Just plain nasty!! I ordered my steak well done 🤬 this is not even cooked it basically missing the heartbeat! I’m so upset then when I said I would go up there and pick up a new one the manager told me I had to go thru Uber🤬 I cancelled the whole order horrible customer service😡 the transferred me 4 times before getting me to the manager i am annoyed

They have a lot of tables available in this restaurant, its not busy and its not a lot of rush so you can get a table quickly, and the food is amazing, clean bathroom, and polite staff. I came here before and I loved it here. they deserve my 5 stars

I dont want to say it was the hungry talking but those boneless wings were delicious 😋. I am definitely going back to eat and drink my fill. My burger was cooked to 🥰 perfection.

This was my first time at the Hempstead location. We came here after attending my friends funeral who was also my godsons father. It was 6 of us, my godsons, his 2 other siblings, ans theirs and his mom. We had margaritas and shots repeatedly but food portions were small, but the drinks were good and we needed it. Im giving 4 stars because we were there for almost 4 hours and no one even attempted to kick us out...lol...and the service was good.

its a good applebees the bbq sauce was a little bit more vinegary than I liked it to be it radiated off the hot food. kinda wanted to throw up. if you ever worked at a mcdonalds during McRib season you know what I mean.

They have done a great Job with upgrading the menu.I was pleasantly surprised!!I cannot give 5 stars because in my opinion the waitress forgot about us...That means once the plates were served, she disappeared (literallyuntil she thought we should be ready to leave (I assumeSome food was left and some was bagged things that were needed to enjoy the meal just came too late!I wrote a Tip on a Dollar Bill - Check on the customers routinely!

I didnt love the food. Found it to be mediocre at best. I ordered the Bourbon Street sirloin. Didnt like the seasoning and it was cooked well, not the medium well I requested. French onion soup was good.I also ordered the spinach artichoke dip and double crunch bone-in hot wings to go. Dip was just OK. Wings were AWFUL !!! There was nothing crunchy about these wings. OMG the skin was thick and flabby with much fat under the skin. I ate half a wing and threw out the entire order.I was dining with a friend whos diabetic. She ordered a diet coke. We asked for a to go cup. Waitress was very nice to bring her a fresh soda to go. My friend didnt realize until she was halfway thru the soda later that it was NOT diet. Her sugar jumped to 500 !!! She had to give herself a quick fix injection to bring it down. Servers really need to be mindful of the needs of those they serve.Seriously doubtful Ill ever go back

The salad was watery, the salmon was rubbery, and our waitress was lacking (didn’t take dirty dishes when delivering new food, didn’t ask how anything was, didn’t know what was part of meal, had an attitude from the moment she came to our table). When we provided feedback at the end when the waitress finally came by, they brought a free appetizer card in lieu of 40$ of bad food and the manager wouldn’t come over until we had to ask again for him after waiting over 10 minutes. He took our receipts and said sorry sheepishly.We were here last week with a completely different experience, food and waitress. Clearly this restaurant can’t deliver consistently. The only thing excellent both times was the hostess.

Ive been here a few times over the past couple months, its different every time and I pretty much order the same thing. Sometimes you will be serviced quickly and sometimes you wont. I stick to the burgers and wings because they typically are good. Mostly see people at the bar area but they always sit us in the middle area.

If you want over salted food with no taste Applebees is the place for you. Had issues with the food ordered and manager didnt care kept making excuses. Kitchen staff is a joke they cant cook anything right probably a bunch of kids whos parents dont even trust them to boil an egg. If you wanna get sick from what you eat head to this Applebees. Definitely regret ever giving them a chance the other locations near them are better by a country mile. AVOID 100% health department should just shutdown the location.

They have great management. I ordered through ubereats and they didnt have a couple of items available. I got the notification on the app and I exchanged the items through the app. Couple of minutes later I got a call saying that two items werent available. I told them I got the notification on the app and exchanged the items on the app. I confirmed what items they were. For some reason, they still got it wrong and was missing an order. Apparently they didnt have that available either but I wasnt told. Normally,I wouldnt make a big deal and would go through the app but it was an order for a child and he wouldnt eat the other items. I had no Transportation and was with a sick elderly and a child. I was upset that we would be able to eat but not the child. I would have to order from somewhere else, pay ubereats costs and drivers tip again to get another meal. I called the store. At first they were very combative and defensive. I said how can you have the new order in the computer and a confirmation call and still get it wrong. I was then transferred to the manager, who was the nicest human being ever. He said they just got the item into the store and he would personally drive it to me since I live so close. He did and I was so impressed and grateful. Thank you and the child (my nephewthanks you too

The food was really good so it made up for the long wait time. The service was good, however we had to ask for silverware. The burger was seasoned just right and the broccoli was good as well. So 3 stars because of the long preparation of the meal and no silverware untli after the food came..

I hope the management sees this and gets to work on this after seeing the review of many people.The staff is really laid back even when it gets busy, we sat down there for almost 20 mins to get served, we called the server who was walking by to just get a glass of water as we were walking. I tried calling another server said sorry your server have to serve it. After seeing this we just thought to just order a little appetizer and walk out from there. This place honestly needs attention with customer service. I hope this gets some solution to this existing customer service problem. May come back after a long time and change the review status.

It was honestly such a nice place. We got seated quickly. The food was great. The worker was lovely, her name is Keyoshia W. She was really sweet when we asked her if we could move our seats. The atmosphere was nice. We got 2 strawberry lemonades and 1 strawberry banana smoothie. Usually the lemonades are too strong but this one was just right. The wings where good and so was everything else. Would 100% come again.

I usually like Applebees for their comfort food, but Im sorry to say the food was awful. We had burgers and they were greasy and tasted bad. We all ordered medium, but two were very undercooked and one was so well done it was burnt. Has Applebees gotten bad during the pandemic, have they been using inferior meat? I dont know but it was very bad. However, the fries were tasting crisp. This location has outdoor seating, so I gave it two stars. Also our server was very pleasant and accommodating.

Horrible service! I am fully vaccinated and the manager didnt let me have a seat because I dont want to use a mask! Then he asked me for my vaccine card. He must think we are in China or something. Even considering he had his mask below his nose the whole time. You would think he would know a little bit of history considering he is a African American. SEGREGATION at its finest! I will never come here again.

Ordered the classic broccoli chicken Alfredo through takeout here yesterday the meal was decent aside from the fact I only received 3 pieces of broccoli. My ISSUE is with the GENERAL MANAGER ALFREDO. After receiving my takeout order I noticed there weren’t any utensils, now Alfredo isn’t the one who gave me my takeout order without utensils but as the GENERAL MANAGER FOR YOU TO WALK PAST ME FOUR TIMES THEN BEGIN TO TAKE ORDERS OVER THE PHONE WITHOUT CHECKING TO SEE IF I, THE CUSTOMER IN YOUR FACE IS BEING HELPED IS UNACCEPTABLE. If your looking for a restaurant experience that provides exceptional customer service and hospitality THIS IS THE WRONG PLACE.

The place really lovely. Not too much crowed .love there icecream.

The one dollar vampire drink was super strong I loved it! And our server was super sweet and friendly

Service just okay food plainNo Manager onsite better keep an eye on you crew a lot of freebies to their acquaintances.

The Service was good ,the food came quick, but was just ok ..I Probably would go there again.

This Applebees has a very diner vibe to it. Its small but very home-y and chill. The server we got is really really nice, and polite! Food is better than okay, but not mindblowingly good. The place is quite clean and the environment is nice. Overall a really really good experience! Would recommend this place to people who wants to eat good food with cheap price!

This review is based on their delivery: the delivery guy did not bother to call my cell nor knock my door and left the bag outside my door. after contacting doordash, they told me to check outside my door. 4 mozarella sticks?? Seriously? This review is just getting an okay because the other foods I ordered was okay..but thats literally it.